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Sterling, VA

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The Ridge at Sterling

3.0 (2 reviews)
Open • Open 24 hours

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2 years ago

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Senior Living

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Brookdale assisted living

Brookdale assisted living

2.0(5 reviews)
0.0 mi

Whoever gives this facility less than four stars is either naive to the assisted living industry…read more or is the competition. My sister has been at Brookdale Sterling for ten months and I never saw a better change in her quality of life and temperament! The associates wear genuine smiles on their face, and in a myriad of occasions proved to me they really care! Their food is really great and the amount of interesting activities is overwhelming and trumps my days at summer camp. I really don't think they can come up with a better environment for seniors and disabled people, than they present at Brookdale Sterling! It has to be one of the best assisted living facility in Northern Virginia!

This facility is located in Hagerstown MD. Our family member went there about 2 years ago. She…read morecould no longer stay at home due to many falls. It looked nice and pleasant at first with rocking chairs and friendly people. We thought it would be a good fit. She was excited at first with the restaurant atmosphere in the dining room and the dinner selections were good. Plenty of food and variety but later the quality went down hill. Many times they ran out of food or were served odd combinations. One time we observed a restaurant catering dinner because they ran out of food. On several occasions she fell in her room and there was blood on the carpet that was never cleaned. The staff had to be told to clean her filthy, stinky toilet. Many days when she returned from dinner she would find an employee in her room using her chair and her phone. Residents all had locking drawers for personal items and cash. Several times cash was stolen from her drawer. The family was charged extra money for weighing, showering, and transport to the dining area among other things. Towards the end there was very little contact with her from the staff her except for medication. When complaints were made to staff from the family regarding her being hungry or hurt, they would place the blame on the patient. Family members personally cleaned 2 bags of trash from her room. She was neglected to the point that she had her final fall and ended up dying shortly thereafter in the hospital. This wonderful deserved so much better.

Ashby Ponds Senior Living - Ashby Ponds junk mail

Ashby Ponds Senior Living

2.8(20 reviews)
3.6 mi

Moved mom into Ashby Ponds 3 months ago and couldn't be happier. Mom had reached the point where…read moreshe was no longer able to live safely by herself, but at Ashby, she can live independently because there are so many amenities right on campus. First, her apartment at Ashby is nicer than her condo was at a "luxury condo" in Reston. In fact, it's gorgeous with top of the line appliances and features. Underdeck sink, stainless appliances, etc. Everything that you've ever fought against in your own home has been carefully planned and optimized for the seniors. Even that blind kitchen cabinet has pull out shelves! Second, 6 restaurants on campus (soon to be 9). Doctor's offices, Physical therapy, physical fitness, indoor pools, not to mention all the other clubs that residents start themselves -- like water walking to focus on balance and strength. Third, entertainment on site in a large theatre, smaller media theater, game rooms, plenty of gathering spots where residents play cards, board games, jigsaw, or just chit chat. Finally, staff that really cares. They WANT you to use all of the amenities and they WANT you to stay healthy as long as you can. So they encourage you to exercise and weight train and use your brain. The best part about all of this is that mom feels safe there and doesn't feel like a burden to her kids. We like visiting her there because there's always something to do and her place is really nice!

My father passed years ago and Ashby Ponds keeps sending junk mail addressed to him. He had…read morevisited the facililty but they were way overpriced and we decided on another facility. He had mistakenly given them his address and they constantly send junk mail about every two weeks and this has been going on for a number of years. Have called them repeatedly and asked them to remove his name from their mailing list and they lie and say they will but they never do. This has become very frustrating. Attached is a photo of the two latest pieces of junk mail I received within days of each other. If you plan to visit this place don't give them your address.

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Ashby Ponds Senior Living
Ashby Ponds Senior Living
Ashby Ponds Senior Living

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Brightview Senior Living - Dulles Corner

Brightview Senior Living - Dulles Corner

1.0(1 review)
4.7 mi
Established in 1999
Certified professionals

Disappointing management response to a serious security issue at Brightview Senior Living Dulles…read moreCorner. Three days after my mother's passing, while her family still had full legal possession of her apartment, someone entered using a master key without our permission. My mother's belongings had been moved and sorted through. A set of keys with an employee's nametag was left behind in the apartment, which I photographed. We also noticed that specific jewelry items were missing. When I brought this evidence to Brightview leadership, their response was dismissive and unprofessional. Instead of internally investigating the unauthorized entry or the left-behind keys, they questioned my account because I did not have "before" photos of the apartment and the jewelry. This heartless handling of a secure space during our time of grief was deeply traumatic for my family. Based on my experience, management did not take this security breach seriously, and I advise families to be extremely cautious regarding the security of their loved ones' units.

From the owner: Experience the benefits of an active, vibrant lifestyle at our new senior living community in…read moreHerndon and Reston, VA - Brightview Dulles Corner. Part of the $1 billion groundbreaking Innovation Center Station project in Northern Virginia, our new luxurious Herndon senior living community features Independent Living, Assisted Living, and Memory Care monthly-rental apartments with no large entrance fee. Our Herndon senior living community is Now Open!Brightview Dulles Corner in Herndon brings residents the benefits of a convenient location with easy access to shops and restaurants. Plus, residents will enjoy Brightview's exceptional care services, daily happy hours and events, and chef-prepared meals. Amenities in the community include a movie theater, pub, fitness center, salon, art studio, and more.

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Brightview Senior Living - Dulles Corner
Brightview Senior Living - Dulles Corner
Brightview Senior Living - Dulles Corner

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The Ridge at Sterling - assistedliving - Updated October 2026

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