A real test of a community is how they manage crises. Tall Oaks Assisted Living has done an…read moreoutstanding job of managing during COVID-19. They were early in taking restrictive measure--even before CMS required them. They have been transparent and communicated with families frequently. It was inevitable, given their location in Northern Virginia, that there would be COVID cases--especially since many staff work at least 2 jobs including at other facilities. Tall Oaks gave direct care staff a raise and asked them to limit their work to this single facility. Tall Oaks seems to have managed the COVID cases well, working closely with the Fairfax County Health Dept. Yes--there have been some deaths (inevitable in this population), but cases have been limited to fewer than 10% of their population. My 99-year-old parents have been safe, with no cases among residents or staff reported on their floor. My parents have lived at Tall Oaks for over 7 years. There have been many staff changes and although I've never been concerned for their safety, management and care has been variable, with current staff returning quality to the level it was when they moved in. Yes--I've had some complaints and frustrations over the years, mostly related to staff not taking responsibility for issues or not following through on commitments, but these kinds of issues have mostly disappeared in recent years as staff has changed. If I had to find a residence for my parents again, I would definitely choose Tall Oaks Assisted Living.

Horrible nursing staff . Residents are treated horribly . Sadly I had a cousin there .read more

Keep looking elsewhere is my advice. Be sure to interview a lot of staff, wherever you go, but…read moremostly family of other residents. A lot of them. Taste the food for yourself! It's terrible here. Check if there is plenty of parking. Almost none here. Ask other resident's family how accurate the medication distributors are and how they keep up with changes in dr.'s orders. Ask if they do background checks on their staff. Be sure to ask your loved one about the care they are getting. Be specific. Our loved one told us the aide just left (them) in the shower to do everything for themselves, which they can't! - and we are paying for more attentive care! so be sure to ask details from your loved one. I understand all senior living places have their issues and that's so sad for family who want and pay for better care. But if you have notified the staff of your concerns in a courteous and professional manner, as we have, you should see at least SOME change instead of angry stares for speaking up and still no change at all, as we have. I pray God's help to you who are in the looking process.

From the owner: At Sunrise at Reston Town Center, we take a holistic approach to senior care, where everything we…read moredo has our residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

We utilize the day program and the short term respite in memory care. It's been fantastic. My Dad…read moreis always cheerfully welcomed and always says "The people are nice and the food is good!" It's such a comfort to know that he is well taken care of when our family has to leave for a few days. What better can you ask for than that!

Note: I was here as an orchestra player (cellist) at my school playing for the elderly, thus I have…read morelimited knowledge about this location. Overall, this is a great place for those who are retired and need care. It is clean and has nice quality services, and atmosphere. I truly enjoyed playing for the elderly here as they are very polite. tl;dr: A great place for those who need care. Everyone here is very polite.

Disappointing management response to a serious security issue at Brightview Senior Living Dulles…read moreCorner. Three days after my mother's passing, while her family still had full legal possession of her apartment, someone entered using a master key without our permission. My mother's belongings had been moved and sorted through. A set of keys with an employee's nametag was left behind in the apartment, which I photographed. We also noticed that specific jewelry items were missing. When I brought this evidence to Brightview leadership, their response was dismissive and unprofessional. Instead of internally investigating the unauthorized entry or the left-behind keys, they questioned my account because I did not have "before" photos of the apartment and the jewelry. This heartless handling of a secure space during our time of grief was deeply traumatic for my family. Based on my experience, management did not take this security breach seriously, and I advise families to be extremely cautious regarding the security of their loved ones' units.

From the owner: Experience the benefits of an active, vibrant lifestyle at our new senior living community in…read moreHerndon and Reston, VA - Brightview Dulles Corner. Part of the $1 billion groundbreaking Innovation Center Station project in Northern Virginia, our new luxurious Herndon senior living community features Independent Living, Assisted Living, and Memory Care monthly-rental apartments with no large entrance fee. Our Herndon senior living community is Now Open!Brightview Dulles Corner in Herndon brings residents the benefits of a convenient location with easy access to shops and restaurants. Plus, residents will enjoy Brightview's exceptional care services, daily happy hours and events, and chef-prepared meals. Amenities in the community include a movie theater, pub, fitness center, salon, art studio, and more.

The management And staff are certainly very friendly and helpful as well as very awesome and…read moreinformative as well. The grounds and buildings are well maintained, organized and and taken care of by the grounds crew. It is extremely very easy to get to from route 7 indeed.

From the owner: At Sunrise at Countryside, we take a holistic approach to senior care, where everything we do has…read moreour residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Our mom was at the Electric Ave facility…read more We choose Tyson Woods after being told out Mom needed to be placed in a nursing home where she could be watched more closely than her present assisted living. We love this facility. It is an assisted living in a "home" setting with a total of 8 residence. It was a very clean family atmosphere. Our mom was closely watched over and cared for by the most professional ,dedicated and loving staff. We are very grateful for the loving care given to our Mom. Thank you to all the staff for your dedication!

We were looking for a place for Mother who was 93. When we visited Tysons Woods and talked with…read moreAndy Cocito, I was convinced that this was the right place. The residents appeared happy, the facility was clean, the staff were positive and friendly, Andy was concerned about each resident, and the staff to resident ratio was very good, 7/2. I felt that Mother's needs would be attended to very quickly unlike at the larger senior residences we visited. As it turned out, this was the best decision we could have made for Mother. The Tysons Woods facility always was clean. The residents were always dressed neatly and seemed happy. All the food was home cooked. The staff was attentive, cheerful, and genuinely concerned about the residents. I came to know that the senior staff members, Yesica, Rosario, Simona, and Andy, were professionals and followed State and Federal requirements to the letter, such as making sure we signed the appropriate documents and assuring that Mother received her prescribed medicines and treatments. There is a doctor on call. Mother was treated very well, and she was comfortable there. We could visit her whenever and as long as we wanted to. I unconditionally recommend Tysons Woods as a residence for aging seniors, especially those with Dementia or Alzheimer's disease. We were confident that Mother was well cared for by concerned and dedicated people and that Mother was happy there. Tysons Woods was Mother's residence for her last 9 years. Brian C.

My father passed years ago and Ashby Ponds keeps sending junk mail addressed to him. He had…read morevisited the facililty but they were way overpriced and we decided on another facility. He had mistakenly given them his address and they constantly send junk mail about every two weeks and this has been going on for a number of years. Have called them repeatedly and asked them to remove his name from their mailing list and they lie and say they will but they never do. This has become very frustrating. Attached is a photo of the two latest pieces of junk mail I received within days of each other. If you plan to visit this place don't give them your address.

I have lived here for a year and a half at Ashby Ponds. Amazing community. It offers everything I…read morehad hoped for and more! Best of all, I have a much more vibrant social life than I did in the 20 years we lived in the town we moved from!

I just had to terminate the services of Lighthouse Healthcare. They were providing aides to help…read moretake care of my 87 year old mother. The aides were caught more than once sleeping on the hob during the day shift, they were late on many days and the aides kept nagging us to hire them outside of the service. The final straw came when an aide failed to arrive for her all day shift this past Wednesday. Then, the same evening, the aide arrived more than an hour later. We were paying them about $10,000 a month for aide services. Imagine the "care" one would get from them if we were a smaller client.

My brother and I have been using Lighthouse for the past few years and have enjoyed almost every…read moreaide that has been sent to help care for our mother before and after her stroke. Our current aide stays with, chats with her while I work as well as assist and learn from the physical and occupational therapists that also work with our mom. We are very appreciative of the care (and respect) given to our mom and family.