Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

I have lived here for a year and a half at Ashby Ponds. Amazing community. It offers everything I…read morehad hoped for and more! Best of all, I have a much more vibrant social life than I did in the 20 years we lived in the town we moved from!

Food quality has deteriorated and medical billing messed up even to the point of the medical…read moreadministrator laughing at me on the phone. My mother was at the first Erickson community "Charlestown" for 12 years and the administration was very well done. Think twice before choosing this for retirement.

I had to hire a care giver to stay with my mom 10 hours a day. Otherwise, her teeth would never…read moremake it in her mouth for meals and she would be lying in pee. Good luck finding someone to help. You can press the call button forever and no one is coming. My mother was a frail 91 year old with lung cancer. She should have been made to feel comfortable. Not sure what info they fed to medicare but she died 2 days after being discharged.

Do not send your relatives here unless you really want them to suffer! This place takes terrible…read morecare of their residents! They force residents to wait hours for a diaper change. Even when they do get around to it, the aids constantly complain that they don't have enough to do it. The food is terrible and the facility is not clean! Please see the terrible conditions when no one comes to change a diaper.

Update - 2 days after expressing our concern to 'RN' Sharon and being told we had no choice but to…read morepay the 10k for higher level of care, our grandfather was found on his bedroom floor bloody from a fall. We received a call from a caretaker who could hardly speak enough English to tell us what hospital he was taken to. We told her to have the RN call us immediately. It has been four days and we have still not heard from waltonwood higher ups or medical staff, including the executive director we asked to have contact us. We went to get some things from his place and saw the room had been totally rearranged, including bad attempts at cleaning up the puddles of blood from his fall. Please remember that our grandfather is immobile, and it is not like he could even roll or attempt to fall off the bed. I think there is a strong reason as to why Waltonwood is silent, and per my last review I can only hope families of residents and potential ones see this.

My parents moved into independent living in February. They love their one bedroom apartment, it's a…read morenice size. Waltonwood has regular activities and the common areas are beautiful. It would be five stars but the food and dining room service is AWFUL. I emailed several times to the "chef" and director with zero response. Tracey manages independent living and she is very nice but not empowered to make any changes. For $6-$7k a month they can afford to pay their staff better and get a real chef. I live close by so regularly bring meals. Outside of the food the place is great.

My mother has been at Tribute for about 7 years and the first two years were great and even their…read morehandling of Covid, although expectedly rocky, overall they did a good job, but the past three years everything seemed to change all in a downhill direction. They rarely return calls, particularly the nurses who almost never return calls. They actually moved my mother to another wing and did not ask permission which is required since as I've had Power of Attorney since my mother moved into Tribute and they were provided a letter of incapacitation prior to move in as well, although apparently none of the staff I spoke with were made aware. A staff person helped my mother get a new credit card sent to Tribute and the bill as well TWICE and Twice the credit card and statements could not be found and twice I had to cancel those credit cards and as a result my mother could not keep a credit card at Tribute. I'm the one that who pays my mother's bill using that credit card, but because of this staff member who manipulated my mother, the credit card was tied up for months. This all resulted in hours upon hours of time talking to the credit card company and trying to reach somebody at Tribute. The result was that this staff person was asked not to do this anymore. (?????) Given that many of the people residing at Tribute have memory problems, any changes need to be told to the residents multiple times and if it's a financial matter, than the people paying paying the bills also need to be told. The residents were told in a group setting ONCE, that if they are not on time to meals, their food would be sent to their rooms and they would be charged $10.00. My mother had no idea about this and thought meals were now being served in their rooms. They could have made a call to those who are late and say, hey, if you aren't at breakfast in 5 minutes you'll be charged a fee??? I thought this was ASSITED living. They also used to have a more relaxed system that allowed residents to get their meals anytime without a 90 minute period. Initially they were arranging for cars to take residents to back home from the hospital, but now I get frantic calls saying that my mother needs to go home and the won't allow them to take an Uber, so either you pick them up now or pay $150 for a ride home. So this "Assistance" was removed and suddenly we received an onslaught of forms to get flu, Covid and Pneumonia vaccines. The information required is mostly medical details that the doctor who attends patients at Tribute should know and we would not. At $9,000 a month, one would expect a lot more ASSISTED Living.

My mother is here. Loves her room so we can't move her, but this place is horrible. The direct…read morecare takers during the week are lovely but administration is horrific. I'm sitting here in the lobby waiting for a meeting that should have started 22 minutes ago. There is no leadership, no one in charge. They admitted my mom in one level of care and a month later increased the level of care (and cost) despite there being no change in her condition. It's a difficult decision when placing your parent into assisted living. Don't be fooled by the sales folks you initially meet with. All they want is your money. We literally have tried to voice our concerns in person and I am still waiting on this meeting to start. Maybe a bad review on yelp will result in administration following up with us.

Have not been here but did call for information. The staff was abrasive and unhelpful. I am…read morestarting to wonder if the 250 reviews on Google are real or based on the bad reviews they are written by staff. Surprised that the front desk was not able to answer any basic questions.

Ashleigh at Lansdowne is a terrific facility with lots of great amenities! The staff are incredibly…read morekind and caring. All residents are extremely loving with lots of stories to share

A real test of a community is how they manage crises. Tall Oaks Assisted Living has done an…read moreoutstanding job of managing during COVID-19. They were early in taking restrictive measure--even before CMS required them. They have been transparent and communicated with families frequently. It was inevitable, given their location in Northern Virginia, that there would be COVID cases--especially since many staff work at least 2 jobs including at other facilities. Tall Oaks gave direct care staff a raise and asked them to limit their work to this single facility. Tall Oaks seems to have managed the COVID cases well, working closely with the Fairfax County Health Dept. Yes--there have been some deaths (inevitable in this population), but cases have been limited to fewer than 10% of their population. My 99-year-old parents have been safe, with no cases among residents or staff reported on their floor. My parents have lived at Tall Oaks for over 7 years. There have been many staff changes and although I've never been concerned for their safety, management and care has been variable, with current staff returning quality to the level it was when they moved in. Yes--I've had some complaints and frustrations over the years, mostly related to staff not taking responsibility for issues or not following through on commitments, but these kinds of issues have mostly disappeared in recent years as staff has changed. If I had to find a residence for my parents again, I would definitely choose Tall Oaks Assisted Living.

Horrible nursing staff . Residents are treated horribly . Sadly I had a cousin there .read more

The people that come are great but the problem is people not showing up. Called to get help but no…read moreanswer and then mailbox full. Then you have to call back and start trying all the options

From the owner: Understanding the details around home care can be difficult, especially during an emotionally…read moredraining time. At Capital City Nurses we are here to help make things simple and ensure that your focus remains the needs of your family. It doesn't matter whether you're recovering from an illness or injury, or just in need of a little extra help. We guarantee our compassionate team is here to work with you and your schedule. We offer the support you need to live independently and on your own terms. Providing assistance and support on a private, in-home basis to your family member and on your schedule is our specialty and has been for many years.