Very disappointed. Tried for 2 days to get my wife (who had experienced a recent stroke) admitted…read morefor skilled nursing and rehab at the JOHNSON CENTER. No one seemed to care. No sense of urgency to process the request. If they didn't care enough to respond, then what would it be like as a patient?? Do not recommend Johnson Center!

Liked the military retirement community guest rooms, dining room, and private party room. Amanda…read moreseemed particularly personable and carrying at a 65th wedding anniversary on Saturday night. Food in dining room for Sunday brunch was tasty and well served. Grounds impeccable. Guest rooms well kept. Sorry to say not all seniors get such thoughtful care. Thankfully this place sets a high standard and seems to keep up the spirits of the residents. Been around say 20 years. Say 500 residents, many former high ranking military & spouses. Provides houses, duplexes, apartments, assisted living, rehab, nursing home level care, as needed.

-Upon move out found dead mice and flies in my mother's room…read more - dead mouse in what appears to be laundered bedding -alive flies in her bedding around rotten moldy fruit and feces. I will allow you to come to your own conclusion.

The Super Awesome dining room is well Maintained, taken care of and organized by the management and…read morecrew By The Way.

I had to hire a care giver to stay with my mom 10 hours a day. Otherwise, her teeth would never…read moremake it in her mouth for meals and she would be lying in pee. Good luck finding someone to help. You can press the call button forever and no one is coming. My mother was a frail 91 year old with lung cancer. She should have been made to feel comfortable. Not sure what info they fed to medicare but she died 2 days after being discharged.

Do not send your relatives here unless you really want them to suffer! This place takes terrible…read morecare of their residents! They force residents to wait hours for a diaper change. Even when they do get around to it, the aids constantly complain that they don't have enough to do it. The food is terrible and the facility is not clean! Please see the terrible conditions when no one comes to change a diaper.

I have lived here for a year and a half at Ashby Ponds. Amazing community. It offers everything I…read morehad hoped for and more! Best of all, I have a much more vibrant social life than I did in the 20 years we lived in the town we moved from!

Food quality has deteriorated and medical billing messed up even to the point of the medical…read moreadministrator laughing at me on the phone. My mother was at the first Erickson community "Charlestown" for 12 years and the administration was very well done. Think twice before choosing this for retirement.

Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

Update - 2 days after expressing our concern to 'RN' Sharon and being told we had no choice but to…read morepay the 10k for higher level of care, our grandfather was found on his bedroom floor bloody from a fall. We received a call from a caretaker who could hardly speak enough English to tell us what hospital he was taken to. We told her to have the RN call us immediately. It has been four days and we have still not heard from waltonwood higher ups or medical staff, including the executive director we asked to have contact us. We went to get some things from his place and saw the room had been totally rearranged, including bad attempts at cleaning up the puddles of blood from his fall. Please remember that our grandfather is immobile, and it is not like he could even roll or attempt to fall off the bed. I think there is a strong reason as to why Waltonwood is silent, and per my last review I can only hope families of residents and potential ones see this.

My parents moved into independent living in February. They love their one bedroom apartment, it's a…read morenice size. Waltonwood has regular activities and the common areas are beautiful. It would be five stars but the food and dining room service is AWFUL. I emailed several times to the "chef" and director with zero response. Tracey manages independent living and she is very nice but not empowered to make any changes. For $6-$7k a month they can afford to pay their staff better and get a real chef. I live close by so regularly bring meals. Outside of the food the place is great.

My mother has been at Tribute for about 7 years and the first two years were great and even their…read morehandling of Covid, although expectedly rocky, overall they did a good job, but the past three years everything seemed to change all in a downhill direction. They rarely return calls, particularly the nurses who almost never return calls. They actually moved my mother to another wing and did not ask permission which is required since as I've had Power of Attorney since my mother moved into Tribute and they were provided a letter of incapacitation prior to move in as well, although apparently none of the staff I spoke with were made aware. A staff person helped my mother get a new credit card sent to Tribute and the bill as well TWICE and Twice the credit card and statements could not be found and twice I had to cancel those credit cards and as a result my mother could not keep a credit card at Tribute. I'm the one that who pays my mother's bill using that credit card, but because of this staff member who manipulated my mother, the credit card was tied up for months. This all resulted in hours upon hours of time talking to the credit card company and trying to reach somebody at Tribute. The result was that this staff person was asked not to do this anymore. (?????) Given that many of the people residing at Tribute have memory problems, any changes need to be told to the residents multiple times and if it's a financial matter, than the people paying paying the bills also need to be told. The residents were told in a group setting ONCE, that if they are not on time to meals, their food would be sent to their rooms and they would be charged $10.00. My mother had no idea about this and thought meals were now being served in their rooms. They could have made a call to those who are late and say, hey, if you aren't at breakfast in 5 minutes you'll be charged a fee??? I thought this was ASSITED living. They also used to have a more relaxed system that allowed residents to get their meals anytime without a 90 minute period. Initially they were arranging for cars to take residents to back home from the hospital, but now I get frantic calls saying that my mother needs to go home and the won't allow them to take an Uber, so either you pick them up now or pay $150 for a ride home. So this "Assistance" was removed and suddenly we received an onslaught of forms to get flu, Covid and Pneumonia vaccines. The information required is mostly medical details that the doctor who attends patients at Tribute should know and we would not. At $9,000 a month, one would expect a lot more ASSISTED Living.

My mother is here. Loves her room so we can't move her, but this place is horrible. The direct…read morecare takers during the week are lovely but administration is horrific. I'm sitting here in the lobby waiting for a meeting that should have started 22 minutes ago. There is no leadership, no one in charge. They admitted my mom in one level of care and a month later increased the level of care (and cost) despite there being no change in her condition. It's a difficult decision when placing your parent into assisted living. Don't be fooled by the sales folks you initially meet with. All they want is your money. We literally have tried to voice our concerns in person and I am still waiting on this meeting to start. Maybe a bad review on yelp will result in administration following up with us.