Update - 2 days after expressing our concern to 'RN' Sharon and being told we had no choice but to…read morepay the 10k for higher level of care, our grandfather was found on his bedroom floor bloody from a fall. We received a call from a caretaker who could hardly speak enough English to tell us what hospital he was taken to. We told her to have the RN call us immediately. It has been four days and we have still not heard from waltonwood higher ups or medical staff, including the executive director we asked to have contact us. We went to get some things from his place and saw the room had been totally rearranged, including bad attempts at cleaning up the puddles of blood from his fall. Please remember that our grandfather is immobile, and it is not like he could even roll or attempt to fall off the bed. I think there is a strong reason as to why Waltonwood is silent, and per my last review I can only hope families of residents and potential ones see this.

My parents moved into independent living in February. They love their one bedroom apartment, it's a…read morenice size. Waltonwood has regular activities and the common areas are beautiful. It would be five stars but the food and dining room service is AWFUL. I emailed several times to the "chef" and director with zero response. Tracey manages independent living and she is very nice but not empowered to make any changes. For $6-$7k a month they can afford to pay their staff better and get a real chef. I live close by so regularly bring meals. Outside of the food the place is great.

My mother has been at Tribute for about 7 years and the first two years were great and even their…read morehandling of Covid, although expectedly rocky, overall they did a good job, but the past three years everything seemed to change all in a downhill direction. They rarely return calls, particularly the nurses who almost never return calls. They actually moved my mother to another wing and did not ask permission which is required since as I've had Power of Attorney since my mother moved into Tribute and they were provided a letter of incapacitation prior to move in as well, although apparently none of the staff I spoke with were made aware. A staff person helped my mother get a new credit card sent to Tribute and the bill as well TWICE and Twice the credit card and statements could not be found and twice I had to cancel those credit cards and as a result my mother could not keep a credit card at Tribute. I'm the one that who pays my mother's bill using that credit card, but because of this staff member who manipulated my mother, the credit card was tied up for months. This all resulted in hours upon hours of time talking to the credit card company and trying to reach somebody at Tribute. The result was that this staff person was asked not to do this anymore. (?????) Given that many of the people residing at Tribute have memory problems, any changes need to be told to the residents multiple times and if it's a financial matter, than the people paying paying the bills also need to be told. The residents were told in a group setting ONCE, that if they are not on time to meals, their food would be sent to their rooms and they would be charged $10.00. My mother had no idea about this and thought meals were now being served in their rooms. They could have made a call to those who are late and say, hey, if you aren't at breakfast in 5 minutes you'll be charged a fee??? I thought this was ASSITED living. They also used to have a more relaxed system that allowed residents to get their meals anytime without a 90 minute period. Initially they were arranging for cars to take residents to back home from the hospital, but now I get frantic calls saying that my mother needs to go home and the won't allow them to take an Uber, so either you pick them up now or pay $150 for a ride home. So this "Assistance" was removed and suddenly we received an onslaught of forms to get flu, Covid and Pneumonia vaccines. The information required is mostly medical details that the doctor who attends patients at Tribute should know and we would not. At $9,000 a month, one would expect a lot more ASSISTED Living.

My mother is here. Loves her room so we can't move her, but this place is horrible. The direct…read morecare takers during the week are lovely but administration is horrific. I'm sitting here in the lobby waiting for a meeting that should have started 22 minutes ago. There is no leadership, no one in charge. They admitted my mom in one level of care and a month later increased the level of care (and cost) despite there being no change in her condition. It's a difficult decision when placing your parent into assisted living. Don't be fooled by the sales folks you initially meet with. All they want is your money. We literally have tried to voice our concerns in person and I am still waiting on this meeting to start. Maybe a bad review on yelp will result in administration following up with us.

The management And staff are certainly very friendly and helpful as well as very awesome and…read moreinformative as well. The grounds and buildings are well maintained, organized and and taken care of by the grounds crew. It is extremely very easy to get to from route 7 indeed.

From the owner: At Sunrise at Countryside, we take a holistic approach to senior care, where everything we do has…read moreour residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

horrible places dryers never work asking for year and they…read morewon't do anything about it it's horrible i have to do laundry in the laundromat in leesburg !!!!!

From the owner: Hessler Heights features an active senior living lifestyle, with a full complement of amenities and…read moreservices so you can enjoy your retirement and spend more time with new friends and family. Our independent lifestyle includes a live-in management team that is available 24/7. Each private apartment also includes emergency pull cords that link you to our management team 24 hours a day. Your monthly rent includes three chef-prepared meals daily, transportation, exciting events and activities, and weekly housekeeping, so you can enjoy your retirement. We invite you to come visit with us and learn more about our gracious lifestyle.

Meadow Glen is absolutely best community I have worked for. We really are truly a family here. I…read morehave been here over 7yrs now!

Staffing turnover is never a good thing when looking for a place for our elders…read more This is a beautiful facility, residents seem happy and engaged. Always look for long term happy STAFF, when choosing a facility for your loved ones.

I have lived here for a year and a half at Ashby Ponds. Amazing community. It offers everything I…read morehad hoped for and more! Best of all, I have a much more vibrant social life than I did in the 20 years we lived in the town we moved from!

Food quality has deteriorated and medical billing messed up even to the point of the medical…read moreadministrator laughing at me on the phone. My mother was at the first Erickson community "Charlestown" for 12 years and the administration was very well done. Think twice before choosing this for retirement.

Great place for dad. He loves the Friday ribs and seafood platter, coleslaw and cornbread. He tells…read moreus about it every time we speak. The handyman Raymond always visits him and we come down when we can. Even in the pandemic they let us visit and test us for free for his safety. His room is spacious and he has a kitchen and fridge for all his treats in suite. Feel like these folks really care for dad, good to see him smiling again since mom passed. Staff even helps him with his Amazon deliveries and the cable provider has a good selection when we visit.

From the owner: Life at Spring Arbor of Leesburg is about "how you live," enabling our residents to live life to…read morethe fullest. At Spring Arbor, residents enjoy an engaging and active lifestyle that promotes independence and wellness. It is our goal to keep our residents involved and linked to opportunities in the Leesburg area that will fulfill their interests and needs. Residents have many opportunities to participate in a variety of life enriching activities and events designed to stimulate the mind, body and soul; from word games, art activities, book clubs, to one of our signatures Wise & Well fitness exercise class. Schedule a tour today!

Working with this senior housing community as a pharmacy provider has genuinely been a great…read moreexperience. From day one, the staff has been approachable, and easy to collaborate with, which makes a big difference in delivering the best care to residents. The environment itself is positive. You can tell the staff truly cares about the residents. It doesn't feel transactional--it feels like everyone is part of the same team with the same goal.

this is a fantastic placer to live. The community is wonderful, and the staff routinely go above…read moreand beyond what you would expect to solve problems, celebrate special events, and make sure that the nice little things are done. The concierge service is particularly amazing!

Morningside House was the last stop in my father's and mother's lives. Both victims of dementia,…read morewe checked them in three years ago (August 2017) and we couldn't have been more pleased with the accommodating staff and nurses. There are plenty of activities planned for residents (which our anti-social parents did not participate in...), but looked great for more sociable residents - live folk music nights, bingo, movie nights, etc. And with three hearty meals a day (breakfast was usually the favorite), residents won't go hungry. The biggest plus is the location - not very far for families who live close to the Dulles Toll Road, and in a prime downtown Leesburg spot, walking distance to numerous restaurants and bar (and most likely you will need a drink or two after visiting dementia-stricken parents). Both of our parents passed away at Morningside (a year and a half apart), and they handled the transportation to the funeral home very smoothly. They handled (are handling) the COVID outbreak in a wonderful way: Offering "window visits," where family members can see and talk to relatives who are residents while sitting out by their front patio area, while the resident is inside. Or, "face time" via an iPad, if your family member is capable of understanding what face time is (our mother was not). I would dock a half star (again, it would be nice if Yelp offered 1/2 stars for their ratings), however, because of the contract clause relating to payment to be rendered after a resident passes away. This is not related to rent and is not exclusive to Morningside House (we checked). It was over $500 and seemed like a way to nickel and dime surviving family members of deceased residents. Yes, it was in the contract, but when you're checking your ill parents into assisted living, who has time to read every sentence of an 18 page lease agreement? All in all, however, I would recommend Morningside House for its staff, the intimate feeling, and proximity to a very quaint and fun town.

From the owner: Morningside House of Leesburg offers assisted living in Leesburg, VA, providing personalized…read moresupport in a welcoming and comfortable community. Residents enjoy daily assistance, engaging activities, and a lifestyle designed to promote independence and well-being. Our team is dedicated to delivering high-quality care tailored to each resident. Families in Leesburg trust us for dependable senior living services.

-Upon move out found dead mice and flies in my mother's room…read more - dead mouse in what appears to be laundered bedding -alive flies in her bedding around rotten moldy fruit and feces. I will allow you to come to your own conclusion.

The Super Awesome dining room is well Maintained, taken care of and organized by the management and…read morecrew By The Way.