My Mother lived here and was very happy and cared for. She felt independent but had care as…read moreneeded. The staff were all kind and Mom liked the food served. It's been a few years ago though and surely things have changed since then but our experience was great!

As a 3 year and recently resigned employee, I have a unique perspective to offer…read more The nursing staff, and actual people that provide the daily care for and make a difference in the lives of the residents at Caton, are without a doubt, the very best! Administration and management, not so much. The building is in terrible disrepair and the so called "Manager of Plant and Physical Safety," has held this position for so long and without question, that he no longer even pretends to attend to needed repairs or to the requests of residents in need of service. It does no good to complain or report his laziness, as he is one of two managers here at Caton, and lives with the other. Both are long time friends, 30 plus years, of the administrator...a monopoly, so to speak. As a recent and long term employee, there is no one an employee can go to for fair and unbiased help. Example: Several months ago, an employee reported harassment by the "Manager of Plant and Physical Safety," to the administrator...and that was the end of that. Though it was stated this report would be investigated, it was not. I was the Charge Nurse just above this employee and had first hand knowledge of this situation. The "Manager of Physical Plant and Safety," actually attempted to involve me in his harassment of this employee and I refused. Since her report of the harassment, it was obvious she was no longer welcome at Caton and she was eventually bullied into resigning, as was I for reporting the same manager to the City of Manassas for building code violations. Administrator announced our census and staffing is at an UNPRECEDENTED LOW...staffing is critically, dangerously low. In a years time, we have lost 10 plus employees. Many long time employees and some new hires came for just weeks and left with no explanation... The facility has been so poorly run since the current administrator has held the position by default, Caton was sold last year by Novant Health to UVA Health, effective January 1, 2022 and 3 weeks ago, UVA Health announced, it too is shopping around for alternatives...

My sibling lived at Paramount for a little over a year, and during that time, I got to know a lot…read moreof the staff. To a person, they were kind, friendly, capable and very responsive. My sib is a shy person, and recognizing this, the staff facilitated her meeting other residents that they knew she'd get along with. The facility has a very homey rather than institutional, feel to it. There are plenty of planned activities that residents are encouraged to take part in. A special shout-out to the nursing staff for their professionalism and for being quick to respond whenever I had a question or issue. The peace of mind I got, knowing that sis was being well taken care of was priceless.

I'd give it 10 STARS if I could! I cannot say enough good about Paramount Senior Living in…read moreManassas. As someone that has TWO parents in Memory Care in the center all I have to say is...I can rest easily knowing they are being truly cared for. I've had my parents at another national community and it was a terrible experience. Paramount staff is caring from the front desk to the caregivers to nurses to the senior and executive team. My parents love the food, they get help with their showers, and the caregiving team truly looks them over to make sure everything physically is going well. (One caregiver found my moms leg swollen and it was discovered she had a blod clot.) Had it not been for her looking out and paying attention to the leg change this could have turned into a stroke. I'm positive this would not have been caught at the other place I had my parents. If you want caring facility, of professional team members, where the staff seems genuinely happy and proud of what they do...check out Paramount Senior Living in Manassas!

Dr. Vasa should get 6 out of 5 stars. She is the best of the best…read more But if you cannot get an appointment scheduled because the front desk NEVER picks up the phone or returns calls, and there is no other option for contacting the practice, that defeats the purpose of having a medical practice. Clearly, from other reviews, this is a recurring issue that has not been addressed in years. Office manager needs to get on this and front desk needs to be better staffed. Worst of the worst.

I like Dr. Ghafouri, but I give this practice 1. The staff do not answer the phone or return…read moremessages. They need to hire more staff to answer the phones. Dr. Ghafouri's medical assistant never returns messages. This is extremely frustrating, especially when trying to ask a simple question to needing a referral sent to another doctor.

I've been asking Kaiser for nearly a year (probably more) to stop allowing a specific member…read moreservices rep to access my medical information and to stop allowing her to be involved in my care. No matter how many times I've asked, nothing has changed. It's made me feel powerless over who sees my health information, even though I've been clear about my discomfort. After surgery last year, I was barely out of the hospital when I found my primary care doctor had been changed without my consent. Neither I nor my doctor requested this. When I called to ask what happened, I was told the very rep I'd been asking to remove was responsible. This made it much harder to get the care I needed. I was assigned a new doctor who didn't know my medical history and refused to refill one of my daily medications without an appointment, causing delays during a vulnerable recovery period. I have repeatedly tried to get answers. Kaiser's own resolution letters say I can request the information used to decide my case, but despite asking multiple times, I still haven't received it. I hoped this would clarify why these actions keep happening, but I've hit a dead end. It would appear they don't follow their own policies and it seems abusive to allow the person I filed the complaint against to "perform" the "investigation." More recently, I was billed for an ultrasound during a back injection that my doctor confirmed in a message he never used. The same rep I've had serious concerns about "reviewed" the dispute and upheld the charge. I asked for a second review, not only because of the billing error but also because of the ongoing pattern of this rep failing to assist me. A supervisor reviewed it and still left the charge in place. They refused to remove the charge despite the doctor's email, and they also refused to remove the rep from my case. At this point, it feels less like a misunderstanding and more like I am being targeted. I'm not sure how many times I had to call before someone removed the charge. It feels impossible to get fair, unbiased help no matter how much evidence I provide. After everything, I honestly feel dismissed at every turn. I feel unfairly treated and pressured. I feel like I am being bullied. It feels abusive. Why am I forced to share my PHI with her?

Care quality. Give us correct reasoning for medications and apply knowledge to which fits best.read more

The Bendinelli team is the best! Bob and Mary Anne have been absolutely amazing to work with! They…read morehelped me buy a beautiful brand-new single-family home while keeping my first home as a rental, something I didn't think would be possible without their guidance. Bob has been phenomenal and has walked with me through every step since I bought my first home. This family-owned reality truly stands out for their professionalism, communication, and dedication. They made sure everything went smoothly, even stepping in to fill gaps where my contractor fell short. Their market knowledge, attention to detail, and genuine care for their clients make all the difference. During my closing last week, I wasn't expecting to see Mary Anne; but she showed up with an amazing gift! Not only that, but she also asked thoughtful and helpful questions that I wouldn't even have known to ask myself. If you're looking for realtors who treat you like family and go above and beyond to make your dreams come true, I can't recommend Bob and Mary Anne enough! Thank you, Bob and Mary Anne!

Mary Ann did an amazing job helping us sell our first home in Manassas and finding an amazing…read morerealtor in NC where we moved. I was so nervous and clueless about how to sell my home. She guided me with a step-by-step process and checked in on my progress for preparing our home. We sold in just 1 week from listing and got asking price! I am so grateful for her and the Team especially the scary process of selling a home during the Pandemic! Thanks again so much! I will always recommend you guys!

No one ever answers the phone nor do they return emails and voicemails. Very frustrating that a…read morebusiness won't answer or return the calls.

Memory Lane Home Health took great care of our mom, very professional all staff are in uniforms…read morewith logo, my mom knew who was coming to her home prior to coming with a visual picture, all caregivers required to have Covid testing. Highly recommend management will go above and beyond to make sure your loved one is happy.