We contracted Area Access Inc., based in Manassas, VA, to install a pneumatic elevator in…read moreWashington, DC. The cost of the equipment was approximately $51,000, with a similar additional cost for construction and installation. Shortly after installation was completed, the elevator began to fail on a regular basis. As of April 14, 2026, we have required seven (7) separate service calls, none of which have resulted in a permanent resolution. While the elevator may function temporarily after technicians complete a visit, it typically begins malfunctioning again within one to two days. In many instances, Area Access Inc. has charged service fees for issues that appear to stem from a defective product rather than normal wear or user error. Despite multiple service visits, the company has: 1. Failed to identify and correct the root cause of the problem; and 2. Sent technicians who do not appear adequately trained to resolve the underlying issue. A recurring and concerning problem occurs when the elevator cab approaches the first floor. At that point, it drops abruptly approximately 2-3 inches above the landing, causing a noticeable shock. This impact seems to disrupt recent adjustments made by technicians and may be contributing to ongoing system instability. Additionally, scheduling service has been difficult. Communication with the corporate office has been frustrating, with calls frequently going unanswered and customer service representatives unable or unwilling to provide clear commitments toward a lasting solution. Over the past two years, we estimate that the elevator has functioned properly only about 50% of the time. Torgrim Christopher Forberg Executive Director National Society Daughters of the American Revolution Washington, DC

I called Area Access to diagnose a problem with my residential elevator. Their technician…read morerecommended replacing three door locks at $800 each plus labor. Before proceeding with a several thousand dollar repair (and wondering how all three locks could stop working at the same time) I obtained a second opinion from another elevator service company. They discovered the problem was simply a loose wire in the circuit board and fixed it quickly. The elevator now works perfectly. I was charged $320 for the service call that produced the incorrect diagnosis. I have requested a refund from Area Access given that the diagnosis could have led to thousands of dollars of unnecessary repairs.

Compassionate HomeCare Sevices caregivers are warm and caring. Nurse owned and operated, the owner…read moreof this company is the nicest person you will ever meet. The caregivers greet you with warm, bright smiles; your parent will be in safe hands.

From the owner: Compassionate HomeCare Services is a Virginia-licensed home care service provider based in…read moreManassas, Virginia. We assist the members of our DMV community through the provision of quality care. With the help of our staff and family members, our goal is to ensure client’s safety at home. Our client-centered approach promotes optimal living despite the health challenges faced by people throughout all life-spans. We provide individualized care plans that are based on our initial and ongoing assessment from our dedicated nursing team and other supportive personnels to identify the unique care needs of our clients. Clients are matched-up with competent, dedicated, and personaliy-compatible caregivers to promote consistency in care. We value the diverse voices and experiences of our clients, families, and employees.

I have worked with LivinRite for close to two years now and I've not only witnessed their immense…read moregrowth as a company, but I've personally grown as a result of their mentorship. They have helped me to adapt and become a better, more efficient worker in the home health field, and have helped me streamline my visits and documentation process. My skill set has vastly improved and I continue to learn each and every day. I genuinely love my job. LivinRite strives to create a culture of positivity and inclusivity. They welcome feedback and understand the importance of good communication. I've felt heard when I've needed it most and they have been accommodating by adjusting my schedule to allow time for family, appointments, self-care, etc. Another point of note is that I've never felt any pressure to take on anything that I wasn't comfortable with. They respect boundaries in that sense which is huge. Our team genuinely cares about our clients and I look forward to every opportunity to help patients that need it most and LivinRite makes that happen.

I have been assisting my parents both of whom needed some level of care from Livinrite. The…read morenurses all have been competent but the scheduler is horrible, cannot seem to understand that patients often have competing appointments and are not at liberty to change appointments to suit the " way that Livinrite schedules." There have been several "miscommunications" that the scheduler tried to blame on my parents- one was when they sent out a nurse on a day my mother told them repeatedly over several calls that SHE HAD A DOCORS APPOINTMENT AND WPUPS NOT BE HERE. They send a nurse anyway and tries to call it a no show appointment. When I called to file a complaint, the scheduler said since it was a holiday , they could only come that day . WHAT THE HECK??? And she tried to shame my mother about not being here. Really they have caused so much stress for my poor parents it's ridiculous. They should be there to provide care not cause stress.

A very big thank you to all the staff who were involve in my mom's care. I wouldn't have done it…read morewithout a well trained compationate and family oriented staffs. If you are looking for a care for your love one. Reach out to Care Perfections, they have a well trained caregivers who you can trust to delivery excellent care. I will definitely recommend thier care to anyone.

From the owner: Comprehensive Home Care Services. Services include Nursing care, Pediatric Care, Personal Care &…read moreHomemaking, Meal Planning and Preparation, Medical Management, Assistance with light housekeeping, hourly care, 24 Hour Care, Prescriptions pick up and many more.

Very responsive to clients request about caretakers' modification of hours to accommodate…read moredifferent schedule. Promptly find replacement when caretakers cannot fulfill requested time Diligently follow up when introducing new caretakers

This company is a caregiver. It's providing care to my mom and my sister. The staff (Jenny) is…read moreoutstanding to assist with any problems clock in and out at any time. I am very happy with the company.

This establishment is great with great staff working for them. We always been treated with respect…read more I recommend this organization to all my friends and family. Thank you

4 minutes agoNEW-Edit As this is a business that does…read moreeverything to encourage positive reviews -ie they continually send messages please review us- I felt it is worth warning people about this company. My father has Alzheimers and was in a memory care unit. The unit required us to hire 24 hour nursing as he was experiencing psychological issues and was going to be transferred to a facility- we spent over $30000 for his care, and because his transfer to the other facility was touch and go based on a number of reasons, we tried to warn them of an ending. We spoke with Charlene and asked how much notice she required and she told us 1 week. At that point we did tell her ok, he will be gone in a week, and he was. My father was discharged a day earlier on Thursday April 29,2021. When I received the billing I noticed we were billed through April 30, using the same caregiver- see the picture. What is odd is we were billed for the same caregiver who apparently sat with him for 24 hours as we were billed for her 8 hours thursday and then another 16 hour shift the following day. Since he was discharged on Thursday afternoon, I just figured they were billing us out for the 7 day notice, which is perfectly reasonable. I called to get copy of all the bills so I can reconcile , and I was suprised to hear from Rochelle in billing that we were being billed yet another week because we did not give notice. We immediately called Charlene who referred us back to Rochelle - Great the person we gave notice to, refers us back to billing. I know elderly care is a big business, and I certainly think people should earn their money. We had no problem with the bill, even billing out the 7th day per our notice- but to send us yet another bill 2 weeks after my father had been discharged seems to be a bit much- On May 10th we received a bill for 4072.50 billing us for 5/1-5/7. My father was discharged on 4/29/21. While we have no problem with the service, we most certainly do have problem with the billing. I write this to caution anyone who signs a contract to do the following- review bills carefully, attempt to avoid the ACH , which might not be possible, and most certainly send your notice in a certified letter so you have proof. This company will use any "gotcha" they can. And remember, companies who solicit reviews, are doing so for a reason. Everything I have posted is true and accurate, and I have the paperwork to back it up. Possible litigation requires you to have your ducks in a row. If anyone reading this has had the same problem with this company, please feel to contact me. Perhaps we can pool resources and stories.

I have been here several times I come in today and I was had smoke marijuana earlier so it may have…read morebeen on my clothes. They told me that therapist were uncomfortable seeing me. If I came in smelling like cigarettes that would be fine though! Marijuana is legal didn't know that had anything to do with my Physical Therapy session!! I am 48 years don't know a soul that ever died from smoking marijuana!! Paul was a great therapist though!! But the owner can kiss my ssa!!

We have been going to aqua therapy here for the last month and I have to say this location in my…read moreopinion is amazing! The staff is so kind. Every therapist knows exactly what they're doing and they tailor the program to the clients needs. Jessica for aqua therapy was amazing and every other person we encountered did a wonderful job also. I highly recommend this business.

The type of care and the quality of care we received at Arbor Terrace was just what we needed when…read morea family member found herself requiring interim help and housing while recuperating from a stroke. Fox therapy was professional and convenient and the nursing staff competent and friendly. Rupi is the Director who really knows what's going on. But all the staff from activities, to culinary team, to maintenance and housekeeping are top notch. We highly recommend this establishment!

Working at ATSM has not only been amazing, but such an awesome atmosphere to be around. The Arbor…read moreCompany is the 1st company that truly cares for their employees and wants to make sure they succeed in their positions. Our Executive Director is hands on and makes sure her resident's and employees are happy and taken care off. It's been the best community so far in my career in senior living. I love it!!!