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willis, TX

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The Richardson Group Realtors

5.0 (4 reviews)
Open • 8:00 am - 9:00 pm

Services - The Richardson Group Realtors

Buyer's agent

Listing agent

Commercial real estate

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B & B Surveying Company - Front of office building.
Suite 110 inside to the left, first floor.

B & B Surveying Company

(11 reviews)

I can't begin to fathom what previous Yelpers based their low star reviews on. B&B gave me the…read morequickest reply and service in less than a week's time, and they're an out of town Company! I couldn't even get places in the same county to call me back on an estimate to survey my property. The closest place that did respond wanted nearly double the price I paid B&B...and the estimate came with a disclaimer that the price could be more or less than what they quoted. Who can be prepared to pay for a job without sound figures? I was prepared to send pictures of the property to companies to get an accurate quote, but no one asked for that. I was fortunate that B&B Surveying is a professional and precise company that knows what they're doing. No pictures are necessary! Coincidently, after sharing the quote from the nearest vendor, my Mom looked through my Dad's papers and found the survey for her property and B&B was the company that did the work some almost 25 years ago. I checked Yelp for reviews and saw how scattered they were, but something told me to reach out anyway and see what happens. I did notice that Yelp posted a Beaumont address versus the Houston one from 2000, so I wondered if they even surveyed land in my county. I used the Yelp quote option to message several survey companies- including B&B. They responded the same day, which was a Sunday and informed me that they still did work in the county where my property is located. I was asked for some details to locate the property with the Appraisal district and wallah- by Monday afternoon, I had the survey agreement and quote in my inbox! I did procrastinate a little while waiting on the potential builder for the home on the property to identify which type of survey I needed. B&B offers two types. If you ever do business with them, you'll receive a thorough explanation of the two to assist you with the decision. In any case, once I sent in my agreement, the very next morning,I had my confirmation number for the job along with the approximate time. I was told in the agreement that they would make at least two visits to the site, but I believe that's due to many cases where the property has lots of underbrush or obstacles to clearly survey the property, taking time away from the actual job. Since my property is completely clean and cut and only one lot, B&B finished the job in one day. By Tuesday, I had a pdf of the survey, and the company asked to verify my address one more time to send the paper copies of the survey. Friday evening, when I was taking mail out of the mailbox, the surveys were in my hands. I can't thank B&B Surveying for a job well done in a quick and most importantly professional manner.

I rarely leave negative reviews, but my experience with this survey company warrants one…read more What should have been a straightforward surveying engagement turned into a series of delays, arguments, and unprofessional communications. After providing a completion date, the survey was repeatedly delayed. When I asked reasonable questions about the missed timeline and its impact on my project, I was met with hostility rather than customer service. The larger issue was the attitude. Instead of working cooperatively with title companies, attorneys, and other professionals involved in the transaction, there seemed to be a constant need to argue and defend positions rather than provide solutions. I received communications criticizing other parties involved in the process, including the City of Houston, which I found highly unprofessional and irrelevant to completing the work I hired them to perform. When title-related questions arose and additional clarification was needed, I did not receive the level of responsiveness and cooperation I would expect from a professional surveying firm. Rather than addressing concerns and moving the project forward, the engagement was ultimately canceled after I questioned the significant delays. As someone who regularly buys, sells, and develops property, I understand that issues arise and schedules can change. What I do not expect is a surveyor who spends more time debating than delivering, treats legitimate client concerns as a problem, and appears unwilling to work constructively with the other professionals necessary to close a transaction. I ultimately hired another survey company to complete the work. Based on my experience, I cannot recommend this firm.

Washburn & Company

Washburn & Company

(2 reviews)

I hired Washburn & Company Land Surveyors for a Boundary Survey and Minor Plat for my property in…read moreConroe, TX. The written estimate was $6,500, and I paid a $3,250 deposit on July 15, 2026. Unfortunately, it was extremely difficult to get updates about the progress of the work. I sent multiple follow-up emails and made phone calls because I was not receiving responses or status updates. On several occasions, I had to contact the company again simply to find out what was happening with my project. After more than four weeks of delays, I was eventually informed that they were unable to complete the survey because they could not locate the necessary property markers. I was offered a partial refund of $1,750, which I did not accept because the contracted work was not completed. The lack of communication and the delay significantly affected my construction schedule. I was waiting for the survey and Minor Plat to move forward with my project, and during this period the cost of my building materials increased, creating additional costs that I am now having to document. On August 17, 2026, I sent a formal written demand requesting the return of my full $3,250 deposit within five days. The company acknowledged receiving my demand on August 19 and stated that they were working on the issue. As of August 22, 2026, I have not received the $3,250 refund. My biggest concerns were not only that the contracted work was not completed, but also how difficult it was to obtain timely communication and reliable updates about the status of my project. I would have preferred to resolve the matter directly and would be happy to update this review if the company resolves the issue.

They got on it very quickly and did a great job. I am considering bringing them on another job soonread more

The Richardson Group Realtors - realestateagents - Updated October 2026

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