Kalia is a lovely person & appears to be very skilled. In fact - my review is for an experience…read morefrom February (nearly 7 months ago) because I wanted to make sure I gave an informed, well balanced review - so here goes: The location - The location is inside a salon on Roswell Street - very small salon & very tiny parking lot - almost obliterated by what appears to be a used car lot (unsure) - so its easy to miss. The salon is an open air salon - which means there are no walls / door to block your service area and you can hear and smell everything going on while you are getting your lashes done - but 1) there was only one customer being serviced during my visit - and though they were loud and chatty the entire time - it wasn't super obnoxious and 2) Kalia's service area is in the salon rear, so you do have a sense of privacy. No stars deducted for this The customer service (during) - A little background on me - with my family commitments and workload - I really have let things slide when it comes to my personal appearance, let alone pampering myself and getting dolled up for the SO. For that reason - I decided to pull out all the stops for Valentines Day. That meant - a trip to the stylist for a cut and color, a visit to the nail salon, wax salon, you name it. I had never had lashes applied before (professionally or the inexpensive at home strips or individuals) and was worried about looking 'overdone.' So in that vein - I was very worried before our meeting - because we never actually had the chance to speak via phone so that I could discuss my desired look. She works A LOT & tends to be reachable via text only. So my questions / appointment scheduling were all done via text. Once I arrived - I had a great experience during the visit. After blocking out the semi-loud conversation between the stylist and her 1 customer (up front) - I found Kalia to be warm, funny and down to earth. She appears to be beautiful person (both inside and out). She was EXTREMELY thorough and presented me with photos and policies before we began. I wasn't crazy about my brow tinting - but that's more of personal preference thing. I loved the look of my lashes though. They gave me the exact look I'd hoped for - natural looking but still voluminous. 5 star experience The customer service (after) - Here's where it gets hairy. I lost a good bit of lashes that first night and I work nights - so this was before a shower or sleep - and I texted her (with pics) to inform her. She said losing some lashes the first night was normal. Let me be clear - she did indicate at this point that I could come back in that next day - that evening - but I couldn't because I was going out of town at noon to take care of something for my elderly parent - under no circumstances could I reschedule. And because of the holiday (Valentine's Day) she was not available to have me back in that morning or any other time during her customer satisfaction window. Over the next 48 - 72 hours (2 - 3 days) the lashes on the left side of my left eye fell out an alarming rate. I kept Kalia informed & I exchanged SEVERAL dozen text messages and pictures (posted here) after that. And she was respectful during these exchanges - but stood by her position that A) her lashes and glue were not the issue - and B) that 'lashes were not for everyone' and C) that her policy (which I signed) indicated that I had to come back in within a certain window of time to get my lashes filled in if I experienced problems (even though BOTH of our schedules - my going out of town / her heavy booking due to Valentine's Day - made this impossible.) But here's why I decided to write a review. Since my experience with Lashout! - I've had my lashes done again. Won't mention the salon name here - for fear that it might seem as though my review was written to garner business - and pull business away from Lashout! During the first week of July (for upcoming bday), I had my lashes done again at a different salon (second time ever in life) and after that service - even though around the second week - I had pretty much abandoned all the aftercare instructions - my lashes were still full & glorious. I washed my face, rubbed my eyes, you name it (because I was birthday was over and wasn't worried about looking cute - lol) and these lashes stayed on. My lashes still looked pretty good even at the 4 week mark and my final final lashes hung on until around the 6 week mark (though they looked pretty crazy at that point - I was afraid to pluck the final few stragglers). Wrapping up - I know - I will probably get a snippy, snarky, condescending (I'm high maintenance - or you can't please everybody, etc), response from Kalia - and my review will probably get flagged by the formidable LashOut! fan club - but I felt compelled to post this review now that I've had the opportunity to get my lashes done elsewhere. On yelp, 2 stars means "Meh. I've experienced better." And now I have.

I HAVE never had someone cancel an appointment on me TWICE! The first time she cancelled the DAY of…read moredue to family emergency. I understand stuff comes up so I rescheduled. Then she cancelled the night before my "makeup" appointment.....the day before my vacation! Didn't offer a discount or nothing. Put me in a bind......I COULD HAVE FOUND SOMEONE ELSE! If you book with her just know your appointment will PROBABLY GET CANCELLED. WISH I COULD GIVE NO STARS!!!!!!!

Deidra is great! She really does an excellent job and will never make you feel bad about…read moreaccidentally waiting too long for a fill (but try not to wait too long). Her fees are fair which is appreciated.

Deidra is truly the best! After moving from NJ, I tried multiple lash salons and none of them came…read moreclose. Thank God I found her. She really knows her craft--100%. She pays attention to every detail, is honest about what style will look best for you, and her salon is clean, cozy, and beautifully set up. Highly recommend!

Shadia is THAT girl!!! Been going to amazing lash studio for years now and I'm so glad to have…read morefound an amazing master lash artist/stylist like her . She is by far the best and always makes my experience 10/10. If you're thinking about booking, make sure you book with her. In all reality, the location you go to doesn't really matter, what matters is finding the right stylist that's the right fit for you. I'll attach some pictures as well of my lash's for reference. I'm constantly getting compliments on them and it's all thanks to her.

Been coming here for a while and lately it seems staff has changed and that has come with…read moreappointment being mismanaged and prolonged wait times. After being inconvenienced three times and not causing any scene no compensation of any form was offered but they want their masters fees. I pay for great service , at this point I'd take okay service over what I've been experiencing

I have been going here for 2 years and the quality has been fantastic until my recent visit where I…read morehad an eyelid infection and they were falling off just a couple of days after. Not sure what happened but it was a new technician who worked on my lashes. If I ever come back, I would have to remember to always book Zakiya instead. Because of this, I am looking to see what other lash extensions providers are in the area.

**TIP** see Instagram @thelashqueens for pictures of their work. For more specific type of lashes,…read morefor example, if you're considering duchess classic (like what I did), type in #tlqduchessclassic, or if you're looking for princess volume, type in #tlqprincessvolume, for more photos! L O C A T I O N The salon is located on the second floor, above Sips N Strokes, on the opposite side of Kroger. You'll get buzzed in and enter the bldg. It's a circle floor plan so just walk around until you get to Suite 211. They also text you 1-2 hrs before the appt to make sure you don't get lost! The salon is very small. Fit for two customers at a time. You'll wait outside the salon but inside the bldg (in the hallway). E X P E R I E N C E It's my first time here but not my first time getting lash extensions. I got here at 12:40 and filled out the basic personal info form on a tablet in 2 mins. My appt was for 12:45PM. There was already another customer in the room and I didn't get helped until 12:55PM. Simone finished at 2:15PM. Simone was my lash tech and she's amazing! She's friendly and seems to have a high standard of work. I verbalized everything I wanted (D curls, rounded eye look, I would like as long of lashes that my natural root can handle without harming them) and she made it happen. Please see photos! I fell asleep multiple times because she was so gentle with my face, the atmosphere was so calming and because it was so quiet. There's background music that makes the environment feel so much more serene. Fantastic experience! C L E A N L I N E S S The bed and blankets used were not sanitized after every customer use. These were fabric line, unlike others that I've laid in. I didn't see the tools she used so I can't guarantee that they were sterile equipment. She did wash her hands in front of me though so that was great! Really appreciate that. P R I C E Duchess Classic $125+tip Refills $50 Please see site for additional pricing. If you refer a friend, you get $25 off and they get $25! Woooo

Angel is my go to lash tech. Moving from California to Georgia was a very big change. Angel has…read moremade it that much better with her fantastic work. She doesn't disappoint!

Excellent lash extensions! Professional salon vibe! Book with Amber. She is the BEST! Thorough,…read morecompetent and detailed; your lashes will look amazing!

I usually go to the Johns Creek location and they are amazing. However I just moved so the marietta…read morelocation is closer. They never sent me an email or a text to confirm my appointment until 1 hour and 30 minutes before my appointment (which I didn't get the texts) and then when I didn't respond immediately they cancelled my appointment and instantly filled it with another client. The woman on the phone was also no help. Luckily the Roswell location is helping me so if you go to a deka lash don't make it the Marietta location.

I wanted to give lash extensions a try, so I came here. I got them done - they fell off in three…read moredays. I called and left explained that I followed all instructions and they were able to fit me in - they told me I was only able to get them done with the original person who did them, but she was not available. I went to get them redone and they lasted a bit better BUT now I have no natural lashes. They barely provide any information on how to take care of them and just give you a mini brush to brush them out. They don't even give an eyelash wash and expect you to pay $20 plus for the wash. never again. don't get me wrong, the woman who did my lashes the first time was super nice but I just don't think it is worth spending your money here.

Kristen is very professional and her work is amazing! My lashes always last 3 weeks due the lash…read morebath with my fills!

Kristen did an amazing job on my lashes and brows I got a wet mascara look and a natural brow…read morelamination and tint.

Had my first session with Hailey last night and couldn't be happier. She's so sweet and had a…read moregentle touch. My eyes usually cry throughout the process, but not with her. Highly recommend her for eyelashes.

Hailey is amazing! She has a clean salon and great prices. Hailey always gets me in when I need an…read moreappointment and my lashes always look fantastic!

So I've been going to Patricia 2 years and I have not found anyone as wonderful as she is to her…read moreclients. Anytime I have a bad interaction or service I never go back to the place because they don't deserve that hard earned money you make. Well stop looking and just stay with the person Patricia she is awesome and very very very patient with her clients.

As a eyelash extension newbie, I was warned that having flirty lashes that make my eyes pop with no…read moreeffort would instantly become addictive. Well, all my girlfriends were right! They're pretty amazing! The owner, Trish, made the entire experience comfortable. She has a very private setting, easy demeanor, & meticulous craftsmanship. She recently moved across the street from her old location but there's plenty of parking available. Online scheduling is a major plus! I highly recommend Glamour Eyez!

Y'all please help me find my girl! They closed suddenly with no forwarding address or number !!! I…read morefeel bad for not remembering her name but her and Tan were the only ones in there and she was there every single day. Y'all help me out cause I need to find her !!!!

Such a great nail place. They can do anything. My nails last longer from this salon because the…read moretake time and do them correctly! It's clean and relaxing!