Kalia is a lovely person & appears to be very skilled. In fact - my review is for an experience…read morefrom February (nearly 7 months ago) because I wanted to make sure I gave an informed, well balanced review - so here goes: The location - The location is inside a salon on Roswell Street - very small salon & very tiny parking lot - almost obliterated by what appears to be a used car lot (unsure) - so its easy to miss. The salon is an open air salon - which means there are no walls / door to block your service area and you can hear and smell everything going on while you are getting your lashes done - but 1) there was only one customer being serviced during my visit - and though they were loud and chatty the entire time - it wasn't super obnoxious and 2) Kalia's service area is in the salon rear, so you do have a sense of privacy. No stars deducted for this The customer service (during) - A little background on me - with my family commitments and workload - I really have let things slide when it comes to my personal appearance, let alone pampering myself and getting dolled up for the SO. For that reason - I decided to pull out all the stops for Valentines Day. That meant - a trip to the stylist for a cut and color, a visit to the nail salon, wax salon, you name it. I had never had lashes applied before (professionally or the inexpensive at home strips or individuals) and was worried about looking 'overdone.' So in that vein - I was very worried before our meeting - because we never actually had the chance to speak via phone so that I could discuss my desired look. She works A LOT & tends to be reachable via text only. So my questions / appointment scheduling were all done via text. Once I arrived - I had a great experience during the visit. After blocking out the semi-loud conversation between the stylist and her 1 customer (up front) - I found Kalia to be warm, funny and down to earth. She appears to be beautiful person (both inside and out). She was EXTREMELY thorough and presented me with photos and policies before we began. I wasn't crazy about my brow tinting - but that's more of personal preference thing. I loved the look of my lashes though. They gave me the exact look I'd hoped for - natural looking but still voluminous. 5 star experience The customer service (after) - Here's where it gets hairy. I lost a good bit of lashes that first night and I work nights - so this was before a shower or sleep - and I texted her (with pics) to inform her. She said losing some lashes the first night was normal. Let me be clear - she did indicate at this point that I could come back in that next day - that evening - but I couldn't because I was going out of town at noon to take care of something for my elderly parent - under no circumstances could I reschedule. And because of the holiday (Valentine's Day) she was not available to have me back in that morning or any other time during her customer satisfaction window. Over the next 48 - 72 hours (2 - 3 days) the lashes on the left side of my left eye fell out an alarming rate. I kept Kalia informed & I exchanged SEVERAL dozen text messages and pictures (posted here) after that. And she was respectful during these exchanges - but stood by her position that A) her lashes and glue were not the issue - and B) that 'lashes were not for everyone' and C) that her policy (which I signed) indicated that I had to come back in within a certain window of time to get my lashes filled in if I experienced problems (even though BOTH of our schedules - my going out of town / her heavy booking due to Valentine's Day - made this impossible.) But here's why I decided to write a review. Since my experience with Lashout! - I've had my lashes done again. Won't mention the salon name here - for fear that it might seem as though my review was written to garner business - and pull business away from Lashout! During the first week of July (for upcoming bday), I had my lashes done again at a different salon (second time ever in life) and after that service - even though around the second week - I had pretty much abandoned all the aftercare instructions - my lashes were still full & glorious. I washed my face, rubbed my eyes, you name it (because I was birthday was over and wasn't worried about looking cute - lol) and these lashes stayed on. My lashes still looked pretty good even at the 4 week mark and my final final lashes hung on until around the 6 week mark (though they looked pretty crazy at that point - I was afraid to pluck the final few stragglers). Wrapping up - I know - I will probably get a snippy, snarky, condescending (I'm high maintenance - or you can't please everybody, etc), response from Kalia - and my review will probably get flagged by the formidable LashOut! fan club - but I felt compelled to post this review now that I've had the opportunity to get my lashes done elsewhere. On yelp, 2 stars means "Meh. I've experienced better." And now I have.

I HAVE never had someone cancel an appointment on me TWICE! The first time she cancelled the DAY of…read moredue to family emergency. I understand stuff comes up so I rescheduled. Then she cancelled the night before my "makeup" appointment.....the day before my vacation! Didn't offer a discount or nothing. Put me in a bind......I COULD HAVE FOUND SOMEONE ELSE! If you book with her just know your appointment will PROBABLY GET CANCELLED. WISH I COULD GIVE NO STARS!!!!!!!

I have been going here for 2 years and the quality has been fantastic until my recent visit where I…read morehad an eyelid infection and they were falling off just a couple of days after. Not sure what happened but it was a new technician who worked on my lashes. If I ever come back, I would have to remember to always book Zakiya instead. Because of this, I am looking to see what other lash extensions providers are in the area.

**TIP** see Instagram @thelashqueens for pictures of their work. For more specific type of lashes,…read morefor example, if you're considering duchess classic (like what I did), type in #tlqduchessclassic, or if you're looking for princess volume, type in #tlqprincessvolume, for more photos! L O C A T I O N The salon is located on the second floor, above Sips N Strokes, on the opposite side of Kroger. You'll get buzzed in and enter the bldg. It's a circle floor plan so just walk around until you get to Suite 211. They also text you 1-2 hrs before the appt to make sure you don't get lost! The salon is very small. Fit for two customers at a time. You'll wait outside the salon but inside the bldg (in the hallway). E X P E R I E N C E It's my first time here but not my first time getting lash extensions. I got here at 12:40 and filled out the basic personal info form on a tablet in 2 mins. My appt was for 12:45PM. There was already another customer in the room and I didn't get helped until 12:55PM. Simone finished at 2:15PM. Simone was my lash tech and she's amazing! She's friendly and seems to have a high standard of work. I verbalized everything I wanted (D curls, rounded eye look, I would like as long of lashes that my natural root can handle without harming them) and she made it happen. Please see photos! I fell asleep multiple times because she was so gentle with my face, the atmosphere was so calming and because it was so quiet. There's background music that makes the environment feel so much more serene. Fantastic experience! C L E A N L I N E S S The bed and blankets used were not sanitized after every customer use. These were fabric line, unlike others that I've laid in. I didn't see the tools she used so I can't guarantee that they were sterile equipment. She did wash her hands in front of me though so that was great! Really appreciate that. P R I C E Duchess Classic $125+tip Refills $50 Please see site for additional pricing. If you refer a friend, you get $25 off and they get $25! Woooo

I've been to 2 other nail salons in search of a home, and I think I've found it. This is a smaller…read moreshop in a very convenient shopping center, close to restaurants and shopping. Immediately upon entering, I noticed a neat, clean, and simple-but-elegant salon. The gentleman who greeted me was friendly and welcoming. I came in around lunchtime, didn't have an appointment to get my nails re-dipped, but he had no problem finding me a technician right away. I'm horrible with names, so I can't remember they guy who did my nails, but he was amazing. He was engaging and actually ASKED what I wanted as to the shape and length of my nails. He took all his materials out of sealed bags, which I'm glad to see. He made sure I liked the color once it was on, and I got the extra moisturizer/hand rub at the end. What I did notice the most is that my nail beds don't hurt after having them redone. The entire location was clean and nicely decorated with plenty of pedicure chairs in the back.

I visited Nail Eagle on my last business trip a couple of months ago. I called and booked a last…read moreminute manicure. The lady they gave me was amazing. I mean it was one of the best manicures I have had in my life. I have been getting mani pedis since 2007 so I know what to expect. One thing is that shops like to stick me with the newest or least experienced person because I am a man thinking I will not know the difference. You can truly tell between a great and subpar manicure. I was back in town for work this week and booked my appointment ahead of time online. I put in for one of their experienced techs. I cannot stand ill experienced techs working on me. You can easily tell when someone is not up to par. My appointment was accepted and confirmed with the tech I selected. I got there and was assigned to another tech. The guy I booked they gave to another client who sat right next to me. The lady was kind but definitely not skilled. My cuticles were not even and a couple days later my hands looked like they had not even gotten a manicure. The same thing for my pedicure. The service was truly lacking. I am so disappointed but they have always done such a great job before but this was disheartening. I can understand maybe switching a tech but make sure they are at the same level as the person I booked. This lady fell short and I definitely do not recommend returning. Sad times for Nail Eagle.

Natalie and Paige are the absolute best! I've been a client…read morefor many years and routinely get compliments on my lashes.

I have been a client at this place for over 10 years. Everything here is top notch. I would give…read moresome of the entitled customers zero stars. I have seen people come in that clearly have an attitude or mental problems (D.A. -talking to you) that want everything for free, extras and basically women who would embarrass their own mother. The staff here have never been less than accommodating. They are always smiling and do great work. I am glad I don't have to deal with half of the people that come in here. If you want fantastic looking lashes (which I always get compliments on) - see Paige or Natalie!

I had such an amazing experience with Erin, who was my brow artist. They took their time with every…read morestep of the process, making sure I was comfortable and happy throughout. The attention to detail was incredible--my brows came out looking so natural and beautifully shaped. I've already received so many compliments, and I honestly couldn't be happier with the results! The studio itself is adorable, cozy, and super clean. The vibe was so relaxing and peaceful that I almost fell asleep during the appointment. It's truly the kind of place that makes you feel taken care of from the moment you walk in. I highly recommend Erin if you're looking for perfect, natural-looking brows and an overall great experience!

I scheduled my appointment with Ina and she is the most amazing eye brow artist. I wanted soft…read morearched brows that weren't too thick to match my current eyebrow shape. She took the time to redraw the outlining because my brows are uneven. I was able to tell her what I was most insecure about, and she worked with that. She was incredibly considerate when I mentioned I would like them "a bit closer together." 100% recommend. I can't wait to let all my clients and friends know about her. This has been the most incredible experience and the biggest boost in my self confidence.

I usually go to the Johns Creek location and they are amazing. However I just moved so the marietta…read morelocation is closer. They never sent me an email or a text to confirm my appointment until 1 hour and 30 minutes before my appointment (which I didn't get the texts) and then when I didn't respond immediately they cancelled my appointment and instantly filled it with another client. The woman on the phone was also no help. Luckily the Roswell location is helping me so if you go to a deka lash don't make it the Marietta location.

I wanted to give lash extensions a try, so I came here. I got them done - they fell off in three…read moredays. I called and left explained that I followed all instructions and they were able to fit me in - they told me I was only able to get them done with the original person who did them, but she was not available. I went to get them redone and they lasted a bit better BUT now I have no natural lashes. They barely provide any information on how to take care of them and just give you a mini brush to brush them out. They don't even give an eyelash wash and expect you to pay $20 plus for the wash. never again. don't get me wrong, the woman who did my lashes the first time was super nice but I just don't think it is worth spending your money here.

I've had 2 appointments with Ciera, both times makeup was flawless! she's very professional and…read moreflexible, you tell her the look your going for and mission accomplished! she also offers makeup classes. Ciera is very knowledgeable of Social Media, she gave me tips on how to boost my posts, awesome experience! I have referred her to friends and I will definitely be using her again.

Ciera is an awesome talent! Very professional. She made sure every detail met my desired outcome…read more She exceeded my expectations. I selected her to do my graduation makeup and it was amazing!!! That day everyone complemented my look. She made the makeup look effortless and flawless. I will definitely use her services again.

Deidra is great! She really does an excellent job and will never make you feel bad about…read moreaccidentally waiting too long for a fill (but try not to wait too long). Her fees are fair which is appreciated.

Deidra is truly the best! After moving from NJ, I tried multiple lash salons and none of them came…read moreclose. Thank God I found her. She really knows her craft--100%. She pays attention to every detail, is honest about what style will look best for you, and her salon is clean, cozy, and beautifully set up. Highly recommend!

It was ok , I gave it a 4 star as the lady who was doing my feet was friendly as gave a good…read moremassage. But the nails didn't come out the way I expected, had be told where it was missed and not cut properly. It's clean and quiet in there , make sure to take your iPods with you .

I really enjoy going to this salon. I went a while & it was totally deferent. Victoria runs it so…read moremuch better. Great service & very attentive. My pedi today was fabulous. Thank you Nail Envy soon to be Genesis.

Absolutely the best lashes Ive received in over a decade. I love lash extensions but I had to stop…read moregetting them a while back once all of the chain places popped up because my eyes would always get really irritated afterwards from all the excess glue/too many lashes, and half the time they would all fall out within the first week. I found Jess through yelp and I told her my preferences and she gave me the absolute most perfect balance of glamorous and natural lashes! I got them a week ago and still haven't lost a single lash! I am forever addicted and will be coming back over and over

Someone just told me they loved my makeup.... I was that girl, oh no ma'am I'm not wearing makeup,…read moreit's my lashes *blink* *blink* Jess is so consistent, her work is and always has been so flawless!