Spent 2 nights on the Queen Mary August 14 & 15th with my wife. The ships has great history and you are allowed to explore the entire ship. The employees were every friendly and their attention your detail is great. The hotel is great for being a 93 year ship. Only thing I can say that was never was the bed in the room. Mattress was horrible. They really need to replace or change out the mattress. Other than this, the stay was excellent. They did have a concert the weekend of my stay so they had to accommodate parking. But they did this very well. read more

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****Paranormal Tour Review Only**** My niece is very into spooky things so she wanted to check out the Paranormal Tour at the Queen Mary for her birthday and it was quite the experience. If you are not a hotel guest, and are only going for a tour, dining, or for the day, you have to park at the Pike Parking Garage, which at 65 Cedar Ave., Long Beach. The nice thing is that they have shuttles that will take you to the Queen Mary for free. We weren't sure where they picked us up, but there is a small parking office on the first floor of the structure, and they will direct you. This was my first time at the Queen Mary, and there is such a nice view of the downtown Long Beach, especially at nice. It's gorgeous for photos. Walking around the boat was such a cool experience too. We had to ask staff to help us find the meeting point for the tour, but they were prompt at 9 pm. The tour guide gives great instructions before hand and provides some insights for what the tour will look like. There is a lot of walking and stairs that you'll have to climb, but it's manageable. It may not be a good tour if you have mobility issues because some spaces are quite tight. She did a great job giving us warnings here and there where we could have the option to opt out of a particular area because of the change in operators or visibility. There are waiting areas before these spots, so if you're uncomfortable, there is an option to sit out for some rooms. There was definitely a creepy vibe in some spots, and the tour guide gave us some good history and background of the different areas of the boat. We did experience some spooky things. Lights flickered in some areas and there was one room where the file cabinet suddenly shut on its own with no one near it. It's a great tour, especially as we are approaching October. I definitely recommend and I will be back to check out the boat during the day. read more

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I had a horrible experience booking a room with my points due to technical issues with United Airlines via phone, web and chat. It was so bad that United Airlines directed me to The Queen Mary to get the issue resolved. Now you may be wondering the same thing I was wondering, "why would I need to reach out to The Queen Mary for a United Airlines technical issue? I reached Tim Branagan who was awesome and he informed me that he would follow up. Not only did he follow up but he also included the Director regarding getting the issue resolved. United Airlines is still working on the issue but I will definitely be booking directly with The Queen Mary at a later date. read more

My husband and I had a very disappointing experience at the Promenade Cafe aboard the Queen Mary yesterday evening. When we arrived, we went to the hostess stand to check in and were asked if we had a reservation. We said no. The hostess asked us to wait about 10 minutes, so we asked if we could step to the side and wait near the bar. The bar is close enough to the hostess stand that we could clearly see other guests checking in. While we waited, two groups approached the hostess stand after us. Both were also asked if they had reservations, and both said no. However, both groups were seated while we continued to wait. A third group then approached without a reservation. Before seating them, the hostess came over to us and asked if we would be okay with a table near the front where we had been waiting. She explained that someone would need to clean it first. We agreed and continued to wait. She then seated the next group at a table directly behind the hostess stand. No one came to clean our table, so we remained standing. At this point, we had watched three groups who arrived after us get seated while we waited patiently. I finally went back to the hostess stand. When the hostess returned and saw me standing there, she immediately went over to the table we had been waiting for and wiped it down with a dry napkin. I then calmly asked why other guests without reservations had been seated while we were still standing and waiting. She tried to explain that the other guests had previously been waitlisted. I told her that I had personally heard them say they did not have reservations. At that point, she asked if we wanted to speak with the manager. We said yes and stepped aside to wait again. While we were waiting for the manager, another group approached the hostess stand. I moved aside so they could be helped, but I paid close attention to the conversation. They also did not have a reservation. The hostess immediately seated them at the table directly behind her, a table that had been available the entire time and did not need to be cleaned. I went back to the hostess stand and questioned her about what had just happened. When she could not provide an explanation that made sense to me, I told her that what she was saying sounded like bull. I want to be very clear that I never yelled at her. I remained calm throughout the interaction. She then turned and walked away. Another employee approached and asked if we had been helped. We explained that we were waiting to speak with the manager and had already been waiting quite some time. He told us that the hostess had stepped away because she was nervous. Again, I made it clear that neither my husband nor I had yelled at her. The manager, Troy, eventually came out and asked us to step outside the restaurant to speak with him. We explained everything that had happened. We also told him that there was one very noticeable difference between us and every group that had been seated ahead of us. We were the only people of color. Troy assured us that he had known the hostess for eight months and did not believe that could possibly be the reason for what happened. He acknowledged that she may not have handled her job well, but repeatedly told us that our race could not have been a factor. We explained that we understood what he was saying, but perception is reality. We could only go by what we had just experienced and how we had been treated. We watched multiple groups without reservations arrive after us and get seated while we continued to wait. I told Troy that I would not be able to leave a positive review of the restaurant and that we no longer felt comfortable dining there. I also told him that while I believed he may be a fair and kind person, I could not say the same about the hostess based on our experience. I sincerely hoped the situation would be addressed because everyone who walks into that restaurant deserves to be treated the same. The exact same. My husband and I left the restaurant and went to the front desk, where we explained what had happened and asked for a recommendation for somewhere off property to have dinner. The difference in how we were treated at the front desk was significant. The staff was genuinely apologetic, patient, and helpful. They took the time to listen to us without dismissing or downplaying what we had experienced. The manager, Tim, and his staff were extremely kind. Tim offered to accommodate us in whatever way he could, and we sincerely thanked him for his concern. He recommended The Reef, a restaurant just down the street. We went there, were treated very well, and had a wonderful evening. The views were absolutely gorgeous. When we returned to the Queen Mary, Tim was still very kind and again offered to do what he could to make the remainder of our stay more comfortable. We politely declined, but we truly appreciated his concern and the way he and his staff handled the situation. This review is specifically about read more

There has been a $200M refurbishing of the Queen Mary in Long Beach as a Hotel, museum and venue for weddings and other events. It is a wonderful piece of history with actual photos of famous people who have been on board. The staff is friendly and professional. The atmosphere is amazingly pleasant and comfortable yet formal, as well, for weddings, etc.We have found it a great venue to stay over no right before a cruise on a Carnival ship or other cruise line that sets sail from Long Beach as it is a 5 minute walk from hotel to the Long Beach Cruise Terminal where the "Spruce Goose" used to be. read more

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Too many stairs and not enough elevators. I was disappointed that all of the restaurants had a private event. The only option was the sandwich shop. If you're a nostalgia buff, then this place is for you, but if you're handicapped or have a stroller, this place is not doable. read more

The Queen Mary - Hotels Near Me - Long Beach, California

Embarked my journey on the Queen Mary a couple of years ago and think it's a must to visit. They do tours, have a museum, bar with food, a hotel and it's even an event venue. I've explored the ship with some of their staff and really enjoyed learning about the ship, I called it a boat and they got annoyed haha. The observation bar gives that classy and vintage look. Feels like you are time traveling back to the early 1900's. I like how they even host themes or events for the observation bar. They do activations for Halloween on the ship and host movies. They are always hosting something fun and exciting for the community. My favorite part is that they are a venue with Insomniac and host cool raves on the ship and also on the side of it in the parking lot. I've been to Daytrip about 5 times in a row and it's been beautiful to rave and see the Queen Mary during sunset. It's very organized and they even created and small amphitheater nearby. I recommend visiting but not sure how I would feel staying at their hotel. read more

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Came to see the fuzz on this queen marry ship, sure you get to get on and see the propeller, the engine room and then you have the 40mm gunner as well. But over all it wasn't as good as I was hoping for. I got the general admission and maybe that's why I didn't really like it. Who knows, but just know you'll be walking around and if you are lost, there are several of employees through out the ship to point you to the places you need to go. read more

The Queen Mary - Hotels Near Me - Long Beach, California

Let's talk about the things I had experience. Service: staff was ok not bad... I think they were kind of off almost like they knew place was haunted but didn't want to say. Ambiance: The inside was ok, needed help with remodeling as you can tell it was molded on certain places of the boat. I did like the outside of how the ship looked. It almost felt like I was in Titanic. Stay: Would I stay in that haunted ship again? No? It wasn't too bad but I did feel the energy. Overall I did have a great time staying and it wasn't too bad... I think u should give it a try read more

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I loved the shuttle to and from Pike's Parking Garage. The shuttle stops right in front of both locations. Please purchase your tickets ahead of time... I bought the Haunted Tour. It was suppose to be an hour out but in reality it was more like 45 minutes. We started 5 minutes late waiting for some late arrivals and we finished about 10 minutes early in front of Jackie's. The tour was OK... visited only one part of the ship that is not available to the general public. Tour did well in telling the history of the ship. Sorry did not experience anything really strange except when we were at the 1st Class pool we heard some knocking coming from the bow of the ship. Ship is well maintained and it felt historic...good experience. read more

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My cousin had her wedding here and it was such a cool experience. The staff was so friendly and professional. The food was absolutely delicious! It was such a beautiful spot to celebrate a wedding. read more

The Queen Mary - Hotels Near Me - Long Beach, California

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We were lucky enough to stay in the famously haunted Room B340! First the pros: 1) The room was nice and well maintained, I especially enjoyed the spooky decorations and antique furniture. The bed was comfortable (I slept like a big snoring baby) and the restroom was clean and appeared newly renovated. My favorite part was reading the guests entries in the journals. 2) We ate at the Chelsea and the food was absolutely delicious! 3) We went on the Paranormal Ship Walk tour and it was so good that afterwards we all gave the tour guide a round of applause, it was sweet because she looked like she wasn't expecting it. Now for the cons: The only real cons I could think of were the groups of gawkers who kept appearing every couple minutes looking for ghosts and daring each other to knock on the door. Some of them even brought loud ghost hunting equipment and tried entering the room several times while we tried to sleep. But all of this could easily be avoided if we just get a regular room next time. The next few items are just suggestions I think would make for a better stay aboard the Queen Mary: 1) A mini fridge should be available in every room, free of charge and 2) The overnight parking should also be free! read more

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Rooms are really dirty. The place is in dismal shape. The experience of walking around would be an adventure for many, but staying on it as an adventure definitely leaves an unsatisfying impression. Everything has an exasperated feel to it. But I am happy that we had this opportunity to experience history read more

This ship is old. Worn on the outside but it is well maintained inside. Nice that they have kept some of the original furniture too Tours are available and are pleasant and most informative. A definite must to do The restaurant and bar are beautiful A great view and wonderful blast to the past. Nice that they have movies here too Hotel stay would be interesting We came for an event and enjoyed a tour of the ship Parking is $25 so be warned Does get breezy on the deck read more

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Four top enjoyment. Halloween of 2025 we all came to visit the Queen Mary. After we finally got in, it was peachy. Locals, I believe are employed as cast and crew so the emphasis and debts towards enjoyment are matched. Just a lot of laughter and face paint. Come down and enjoy this deck, out adventure read more

The Queen Mary - #Vendor - Hotels Near Me - Long Beach, California

We stayed on night on the Queen Mary in an interior room. The room was spacious and clean. We took the 5:30 haunted encounter tour and enjoyed the stories our tour guide told us. Overall a fun experience. read more

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The guided tour felt somewhat pointless since you can actually walk around most of the ship on your own. I didn't stay in a room--just toured the boat--but it's definitely a unique experience. That said, I'm not sure I'd want to stay overnight here. read more

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We always come here for events such as Bingo Loco, Day Trip, Dream State and more. There are a lot of parking with walking distance. The ship is very clean and well display. The food and drinks are ok for convenience. The staff are very nice and friendly. Highly recommend the ship tour if you stay here :) read more

The Queen Mary - Hotels Near Me - Long Beach, California

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Stayed here decades ago when the plane was still here before it moved to the east coast. You got to remembered that the ship is historical so it's old and not modern as you would like. They do try to keep it up and they're doing a well job. Went back to an event here and a friend's also staying here so got to revisit the ship and the old & new good memories. Like I said, well kept, clean, spacious and well reserved as it should be. Plenty of parking w/ pay of course. Nice and friendly staff from the ground to the ship and throughout the event. Love the Art deco decor and the historic momentous that displaces throughout the ship. Really enjoyed the visit here. read more

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Honest opinion. The twin beds room was old, dark, and dusty. It turned out to be a bit below average hotel. If you like old fashioned vintage style hotels, The Queen Mary hotel may be worth checking out. Thin walls and dim lights. For a discounted price around $143-$144 a night, you can hear everyone talking next door/down the hall or snoring at night. Yes, you will get interrupted as a light sleeper during your sleep time. Expect ship horns blowing around 10am/3pm/6pm. Carnival cruise ships are nearby as well. Water dripping sounds outside the windows and sometimes the bathroom toilet. Other than that, the stay included clean sheets/puffy pillows, lots of drawers for storage items, good closet space with mirrors behind the closet doors, etc. Employees and front desk staffs are helpful, but it's a different type feeling/not your most polished service. Room gets cold at times. $39 per night guest parking in the lot was a bit pricey. Foods at restaurants aren't cheap, but there's a good selection to choose from. As a hotel guest, you can wander around as desired. There's an old gym with checkered floorings onboard too. For Queen Mary experiences, it's actually much better and the tour guides are well trained. There's plenty to see and you can check out local onsite events. Tea time is available on Sundays. Exciting and adventurous if it's your first visit. Engine room, museum, explore the shops, various decks, bar/restaurants. We've been here 3 times, but this was our very first hotel stay. The Queen Mary is historic and a well known landmark in Long Beach, California. It's a great place to take photos and create memories. Note, there are plenty of stairways, hallways, etc., enough to give you a good walking experience to get to all the unique places. It's a decent place to check out, but for overnight stays, I would be a bit hesitant about revisiting. read more

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First timer and the vibes you get being on this boat brings you back in time. Highly suggest coming! The photo opportunities you can get here are amazing! The history they share in this ship is amazing! The staff great! The bar was great! Highly suggest coming! read more

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Beautiful ship with so much rich history. I love visiting historical places, and I always appreciate it when they're not just treated as museums but are still functional. We went for Sunday brunch and also joined the steam engine tour. I didn't realize that once you're done with brunch, you can roam around the ship freely--I thought you needed separate tickets, so I also booked the tour. We did enjoy it though; it was very informative. The theater was really nice too. I can imagine what it must have been like back in the day when people actually sailed on the Queen Mary minus the ship rocking back and forth up to 45 degrees, haha. I was really surprised that it's dog-friendly, both as a hotel and a museum, even in the buffet area. I would have thought they'd worry about accidents that could damage the ship or be difficult to clean. I don't believe in ghosts, but it's fun that they offer a ghost tour if you're into that kind of thing. I also enjoyed the spooky store downstairs, and you can see the most haunted room through a window. I wish we could have seen the pool. Well technically you can view it through a window, but since I'm short, it was hard to get a good look. Overall, the Queen Mary was a fun experience. If you're into historical places or haunted attractions, it's definitely worth checking out. read more

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The Queen Mary not only serves as a cool piece of history located right here in Long Beach, but also a real cool location for some of Southern California's best music festivals. I like that the ship is being used in such a cool way, for the festivals (Day Trip, Dreamstate, and Apocalypse) you can even get a hotel room on the ship. The whole ship is booked out only to festival attendees. I know you can also book rooms throughout the year and the ship also offers different tours, including a haunted ghost tour since the ship is supposedly haunted!!! I definitely want to do a tour in the future and also check out their Dark Harbour Halloween event. read more

The Queen Mary - View of Dream State main stage from the ship - Hotels Near Me - Long Beach, California

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History Nerds will love it! Yuppies and Trust Fund Kids will hate it... I got some sort of deal for $235 for a weekday night, and a $50 breakfast credit...not too bad! PROS: -An almost authentic historic experience stay aboard a somewhat "Titantic" cruise ship. -Well restored sections of the ship throughout -Observation Bar and the Semi Secret Speakeasy with live music were both fun. -Historic First Class Cabins are actually quite roomy and comfy. Loved the ambience and time travel! -We were here for a Swing Dancing/Lindy Hop event...so fun! -Excellent Breakfast Buffet we used the $50 credit for. -Friendly staff all around. CONS: -It's an almost 100 year old boat! It's going have some quirks, creaks, aches, noises...all of which are expected, even on a modern cruise ship. Fun Fact: RMS Queen Mary was significantly bigger than the RMS Titanic in terms of length, beam, and gross tonnage. The Queen Mary was over 130 feet longer and its gross tonnage was nearly double that of the Titanic. That said, this is probably the closest thing to a Titanic Experience. read more

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There is no air conditioning! I was extremely miserable our first night and we had a beautiful family suite that was actually spacious. Dinner on board, tours, history down every aisle and hallway! But that heat... They sent me a text message the second day asking me how my day was going, and I told them how miserable I was and how I hadn't been able to sleep the night before because of the heat. So they asked if I wanted a fan in my room and I texted oh yes please and the housekeeping ran a fan tower into my room. I really think it's going to make all the difference tonight. Right now as I type this, I'm sitting in my room after lunch with the fan escalating and it's actually pretty comfortable here in the room. read more

The Queen Mary - One of the Promenade Cafe signature drinks - Hotels Near Me - Long Beach, California

Firstly, I have noticed people moaning about the age of everything on the ship. She is a 90 year old ship, which makes her an historic vessel. They are not even allowed to make any changes to the interior because in the walls is asbestos. Replacing anything that breaks is a very costly process too. If you can not appreciate the history and the effort they go to to male your stay comfortable, don't bother going. My husband and I stayed here for 4 nights in the Windsor suite. As we walked inside we were in awe of the space and could smell the history! It was just fabulous! We called the desk and asked for a bottle of champagne to be brought to the room, and they did with no problem. The coolers that cool the room did make the room cold, but I just turned them to 'shut' and the air was less cold. In fact we had a very comfortable stay after that. They did have extra blankets in the closets too. The breakfast and coffee were absolutely delicious. We even ate at the restaurant and the food and service was perfect. Prices were also very reasonable! The observation bar was a fun place to go for the nightlife and the sunset views were beautiful. We did the Glory Days tour as well as explored on our own around the ship. She is huge and it was so cool to be able to see all of the art deco and the history. The Queen Mary is a legend and a war hero. Since being in Long Beach, many horrible companies who leased her, neglected her amd that is why she was looking tired in many places, but Long Beach took her back and have started renovations. I was very pleasantly surprised to see what great shape she is in again. Fresh paint, freshly varnished hand rails, new flooring, replaced lightbulbs and more. The keel and lower hull if the ship is also in great condition, and it is actually good to keep all of the marine growth on her as she doesn't move and it helps protect the paint and metal. The only thing I will never take part in is the ghost stuff because it is all made up crap. Disney literally created the "haunted cabin." Look it up. This ship stole my heart, I will be back and for longer next time. I loved going back in time and soaking all of her up. read more

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While we were on vacation in Long Beach, we checked out The Queen Mary before heading off on a 5-day cruise. The one-hour tour was totally worth it. The Queen Mary's Haunted Encounters Tour is an educational adventure that isn't too spooky. The guided tour person provided some eerie stories and history of the ship. The tour also highlights some of the most interesting ghost stories and experiences. After the tour, we relaxed with some drinks at the lovely Observation Bar. The staff was friendly and paid attention to us, and, the cocktails tasted amazing! While we were hanging out, we took in the awesome Art Deco style and the amazing views of the harbor and Long Beach. read more

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We came here on a Sunday afternoon just to have a drink on the ship. We were taken a back that we had to pay $45 each to even board but we had no idea the experience that awaited us. We are so glad we did this because we did not know the extensive history of the ship. We were absolutely blown away by everything we learned and saw that day. The highlights for us was the propeller room, engine room, the historic bar, promenade, and the bridge. There's also a World War II exhibit. We had no idea that Winston Churchill used the ship during the war. Plan at least three hours or more to see everything. Unfortunately, we came right after a big music festival so not everything was open. They do have a Royal Sunday brunch. We for sure will be back to experience that. read more

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The Queen Mary, a talented, brilliant, incredible, amazing, show stopping historic part of Los Angeles County history in the city of Long Beach. It's a multi-level massive 18 level deck ship meet museum meet hotel, meet plethora of eateries, activities and sites. At 1,019 feet long, the RMS QM might be the adventure you never knew you needed. I haven't been here since I can't even remember when, a solid 10+ years, but definitely been aboard a few times, though it felt like a brand new experience exploring the ship, even getting mixed in briefly with a tour group or two between lunch at the Promenade Cafe, running into a group a guys we knew leaving brunch. They do their best to upkeep and maintain, while preserving the structure, but it's definitely a long haul slow and steady journey. Parking can be validated at many of the places including the buffet and some places do require a deposit/pre-pay to enjoy. Areas that are prohibited and/or non-passenger friendly are labeled and/or sectioned off for public access. Noticeable wear and tear or damage to steps and certain areas on the upper open air decks are chained for safety. You can see so many viewpoints from all over the ship. Lots of amazing rooms throughout including the game room, book store and chambers of former crew members of the past. It's pretty amazing to see where people lived way back when. One of the showers with four or five different levers and knobs really had me pondering what that was like. Is one for soaping? Lol #VintageVibin Grateful for the free Wi-Fi throughout the ship, public restrooms, validation for parking and attentiveness of most of the staff. Currently you can experience the the Queen Mary's Dark Harbor VIP Package for an overnight stay as well as enjoy their haunting seasonal experience which is always a spooky treat. We didn't have any cocktails or beverages of the abv variety, but did enjoy some alcohol free libations, a meal and of course our visit to the QM. If staying in the hotel they have reasonable rates, winter seems to be the best deal, especially December. Might consider a 40th birthday celebration here for sure... Though I know the amenities are sparse. Sunday Funday brunch is from 10:00AM - 2:00PM in the Salon on the R-Deck and they have a lot of variety. It's a but pricey, but does include a complimentary glass of sparkling as well as parking. Observation Bar, was/is one of my favorite places to explore, but so is most of the Promenade deck. Serving up awesome events, attractions, photo ops, history/herstory, dining experience and delicious beverages as a permanent retired Royal Mail Ship since the late 60s (1967). read more

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A ship, museum, and a hotel all in one and then some? I'm honestly not sure I can start off any other review like that! Super belated review, but my visit was in late June thanks to a volunteer opportunity that was held there. Two of the perks were free admission, normally ~$45 I was told, and free parking, which would have been ~$27 for the whole day. I shudder to think how much it would cost to spend even one night there, especially if I had dined at one of the eateries there. Actually, I did get some lunch at Midship Marketplace, one of the eateries on the ship, between my volunteer shifts; however, that cafe was nothing more than a tourist trap. ~$20 for a turkey sandwich and a small iced coffee?! Luckily, that was the only money I spent that day on the Queen Mary, and it's certainly not often when someone can say they spent less than an Andrew Jackson in one day on the Queen Mary. I could have purchased some gifts at one of the various shops they have inside the Queen Mary, but I was more focused on snapping photos, knowing this was my one opportunity to visit the ship at no cost. There are a multitude of entry points into the ship with a gangway leading into each deck. It's real easy to get lost, and even if you had the full day blocked off for exploring the ship, you may not be able to see everything they have! At least, until your phone battery dies. I tried to stay as long as I could, but once dinner hours started (5 PM each day of the week), my phone battery was at 20% after snapping several hundred photos. Besides Midship Marketplace, the other eateries on the Queen Mary are the Observation Bar, Chelsea Chowder House & Bar, Promenade Cafe, and a Royal Sunday Brunch, which wouldn't have worked for me since I went on a Friday. I was looking around for lunch options that day, and the only options besides the tourist trap of a Starbucks cafe was the Observation Bar and the Promenade Cafe. It's worth noting that had I gone on any other weekday, the Observation Bar wouldn't have even been a lunch option, but even so, their only eats are small bites. Since I had an afternoon shift to get to, I wasn't sure how fast service would be at the Promenade Cafe, so I had no other choice, unfortunately. Restrooms are a plenty inside the ship, but watch your step! For some restrooms, you actually have to step up into the room, so you can't just roll right through the door; otherwise, you will fall flat on your face. There are four gift shops inside the Queen Mary: Portside Marketplace, Piccadilly Delights, J.T. Jones Bookstore, and STACKS Aboard the Queen Mary. The first three are located quite close to one another in the Main Hall on the Promenade Deck. The STACKS store is in the A-Deck, aloof from the first three. The Queen's Landing is another option for a gift shop, but that's outside of the Queen Mary. I didn't go inside that one, but I'm sure they have a nice selection of Queen Mary merch available for purchase. Throughout the ship, you will see tour guides giving tours to groups of attendees. I didn't go on any of the tours since it would have cost quite a bit, even with a discounted rate for a volunteer, and I would have wanted to explore on my own terms anyways. There are several options for tours on the Queen Mary, and they are no less than an hour long. Remember how I said it was easy to get lost? I was hoping to explore the Cunard Story exhibit, which I found shortly before my afternoon volunteer shift. However, it took me almost an hour to find it again! I remembered it being on an upper deck, but since the upper deck had a multitude of levels, each of which can only be accessed via a certain stairwell, I couldn't remember how I found it the first time! And the directions got a little confusing too even though they do have ample signage directing patrons to certain parts of the ship. The Cunard Story exhibit is one exhibit you must see during your stay on this ship! And the other exhibits are definitely worth visiting as well! It's hard to name a favorite exhibit because they're all good in their own ways! Even on the Promenade Deck, there are a bunch of artifacts on display, including a historical piano, which can't be played, unfortunately, but understandably. Throughout the ship, there will be photos and even exhibits of rooms that were in use while the ship was in operation, so you'll know what first class was like back then. Although it's all the way on the far end of the ship, the Engine Room is quite a maze in and of itself that you can't help but wonder how they figured out how all that machinery worked together to make the ship run. At least at the time of my visit, the room can only be accessed via multiple stairwells. That was one of the last exhibits I visited before my phone battery got too low, and my legs/feet were getting pretty tired too, especially while navigating the labyrinth of Queen Mary's engine. Overall, a must see! Especially if you can get in for free! :) read more

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I booked a harbor view room and was initially given a room facing some shipping containers. After I showed my confirmation at the front desk, the staff apologized and moved me to the correct room. (If you stay here, the harbor view is definitely worth paying extra for.) I thought that was the end of it and overall this was an interesting place to stay for a conference, walking distance from the Long Beach convention center. However, a few weeks later, I noticed an unauthorized $23 charge on my credit card from the Queen Mary. Since I didn't use any extra services I assume it was mistakenly billed when they transferred me to the room type I originally paid for. I contacted customer service and was told Guest Relations would look into it, but they completely ignored my follow-ups. I even filed a complaint with the Better Business Bureau, but management refused to respond. I eventually had to resolve it by filing a chargeback through my credit card company. The Queen Mary management is either incompetent or dishonest - take your pick. read more

Was not impressed. There's no direction on where to go and it's annoying. I must have asked 5 people who worked there where to go and what to do because we had no idea that it was self explore and or came with a complimentary tour. Never going back. For sure not worth the price. read more

The Queen Mary - Hotels Near Me - Long Beach, California

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Brought the kids as my daughter had recently mentioned that she wanted to go - she's getting into film photography and wanted to try some shots in and around the area. The tour was fun, and it had been so long since I had been here myself that I (re)learned a bunch of new info on the ship and its history! ;) We'll see how the photos come out, but the fam had a great time, and we'll likely be back for the ghost tours before too long. :) read more

The Queen Mary - Hotels Near Me - Long Beach, California

I was here for a work event, but I would like to go back to explore the ship. We were in the main dining room for a dinner. Dinner was fine, but it was nothing to write home about. I loved the jazz trio that entertained us during dinner. After dinner, it turned to a DJ who didn't take requests and had his own playlist in mind. Exploring the ship, that was a lot of fun. I would like to go back during the day time just to see things and read through the historical information. It's kind of hard when you're in a work group and everyone is all over the place chasing ghosts. I would like to visit the jazz bar on the ship - it looked simply amazing and felt like being transported to a different era. Haunted? Probably. I did feel a heaviness in my stomach when I went to the restroom. Fortunately, it went away when we left our event. If anything, I hope it enjoyed my dancing. read more

Brunch on a Wednesday in the Promenade restaurant. 1. Food: superb / top notch 2. Ambience: very good 3. Cleanliness: excellent 4. Service: pretty slow (fortunately, we were in no rush) 5. Staff: most seem noticeably disgruntled / unmotivated / unhappy 6. Ship walkabout: wonderful / a fascinating time capsule 7. Fantastic artwork / historical photographs on display throughout. 8. Huge ballroom / event rooms / very quaint wedding chapel. 9. Period costumes, decor, memorabilia. 10. Step back in time on a 100-year old grand luxury ocean liner. Tips: 1. Make an advance reservation for restaurants - we saw walk-ins wait almost an hour. 2. Allow at least 2 hours (minimum) to explore the ship after your meal. 3. Lots of stairs between decks / huge ship / lots of walking. 4. Make sure your phone is fully charged - hundreds of photo opps. Summary: We came on a fairly quiet weekday, but still restaurant reservations are highly recommended. The food was top-notch. Will return to eat - a real treat. Dropped a star only because many of the staff seemed somewhat unfriendly, unmotivated, disgruntled. Otherwise, the ship is stunningly beautiful and the experience quite profound. read more

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This was a good experience. The only thing that shouldn't have been was the restaurant on board. The room was small but clean. It brought you back in time. I you 100% return to this hotel. The staff very friendly and helpful. read more

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My review is long overdue. My colleagues and I came here last year for a farewell get-together for one of our coworkers and we all enjoyed it very much. We all signed up online for the bar to have the free entry to the Queen Mary, so you can basically see all the general areas of the ship but to really get to learn about the ship you need to book tours. However, it was enough for all of us as we wandered around the ship and enjoyed ourselves very much. They also have a nice giftshop which I really want to go back to check out. Next time I would come earlier in order to see more of what the ship had to offer. read more

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Like others have mentioned - I understand the nostalgic, historical draw to this attraction. However, I would not recommend staying overnight at the hotel. The rooms are extremely dated (fine, preserved aesthetic, I get it), but they lack basic care and maintenance. The walls are dirty, the carpet feels grimy, and the fixtures are in need of serious cleaning or upgrading. I would not stay here again. It is the equivalent of a sub-part budget hotel. read more

TLDR: If you're into history, the hotel is pretty interesting. If you're not, you might not like it. Your room might be hot or cold, and the front desk can only offer a fan or blanket because the temperature is under no one's control. The hallways have an odd smell that some of our party found particularly offensive. My room wasn't ready at 4pm, and after waiting half an hour, they moved me to another room. The part I found irritating was that I checked in, ate at their restaurant, went to bed, and found a mysterious $23 charge on my credit card when I woke up the next morning. "Historical Preservation Tax." Apparently, it should've been charged when I paid for the room, but they tell me it didn't go through at that time. I don't remember reading anything about it. read more

The Queen Mary is such a cool spot in Long Beach with a lot of history and character. The views are beautiful, the setting feels really unique. I also liked seeing the Titanic model inside and photos of the famous passengers like Audrey Hepburn. Parts of it can feel a little worn but it's part of the ambiance, overall it's a great place to walk around and experience something different. I highly recommend going at sunset time. read more

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