Mike the Pool guy that came out and his assistant were great. They explained everything to me as…read morethey went. My problem is with the woman how makes the appointments named Kerry. I left a message to have a phone call returned twice and didn't receive one. When I was able to finally track her down, she was very rude and condescending. To the point I wish I never spent money with Fiesta. I didn't feel like a valued costumer. They opened my pool but wanted to charge me extra to tell me the state of my pool and equipment in an email. I feel if something was off about the pool they wouldn't have hasted to make some money off the repairs. Same way their chemicals are ridiculously overpriced. GO SOMEWHERE ELSE! 2 stars just because of Mike the pool guy.

I just bought my house, first time having a pool. I made an appointment online to winterize and put…read morecover on my pool and paid for the service online. I did not receive a follow up email to confirm my appt or inform me of an appt. I called in and spoke with Kerri Record who let me know that email goes to spam sometimes and she would email or call me back with a date and let me know they put on cover. No email in spam. Week and a half went by with no communication, so I sent in email so I could know a date. She replied saying the date. On the day of while they were servicing I received a call from servicer saying they would not put on cover because it wasn't bought from them although I was not informed of that. Very frustrated with service as I stated I did not have prior knowledge of pools. Not a happy customer and will not be using them again.

Would not recommend this company; they are shady in their dealings. In our pool remodel which Kyle…read moreTilley refuses to complete. We paid for new equipment but according to the contractor working for him, Mr. Tilley used old/used equipment which was painted over to look new. He wired pool light incorrectly, gave us an old pump filter which leaks and he refuses to fix,and an old transformer that doesn't work. We paid additional money to have our pool stairs fixed; which he said he back ordered a skid pad and we have not seen yet. He took our old Polaris Pool Pump and our old pool cleaner without our permission and refuses to return them. The only good thing was the liner he did was nice; rest of service was horrible! Our pool remodel is not completed; he even gave us a signed and dated checklist of things he needed completed on 4/19/17 - which to this date has not been completed. He was quick at cashing our checks for payment but sure has not been quick at getting the job done. We wanted to support a small local business, but Mr. Tilley has made this experience unpleasant. I would run as fast as I can away from this company! I reviewed him on their FB page; which he either blocked me or took down, but I saved & have copies of his comment telling us we were 'Dumb asses'... - this company is a shady pool company; Consumer Beware!!

918 pool guys were hired to evaluate why the pump on my pool was not working after we had a power…read moresurg. I was told the switch was bad and it would be an easy fix and would cost $25 for the switch, $30 for labor. I got home and my pump was running, the pool light was on (4pm) so I went to my switch panel and turned off the switch for the light. The pump went off as well.. I could smell something burning (like hot wires/electrical) I called 918 pool guys, and the response I got was "we just used the existing light switch so the pump and the light are together" i tried to turn the switch back on, no luck, the pump wouldn't come back on. I was then instructed by Kyle, via a female empolyee, that if I turned the pump off while the pump was hot, I just burned up my own motor. Kyle did offer to come right back to my home and hard start the pump, but that I wouldn't be able to turn it off. If it's hot and burning, why would I want it turned back on leave it running!?!? No worries though, Kyle stated he would be happy to replace my motor for $1k.. i hung up with him and immediately called another pool servicer, who immediately came out to ensure my switch box wasn't going to burn. The electrical wiring was poorly and unsafely completed and my pump was melted on the inside. The kicker was when I got the invoice for services provided, the invoice states new parts were added to my pump, they were not, and said NOTHING about my wiring it also was for $100+ not the quoted amount!! I had just purchased this home less than 4 weeks before this issue, I contacted the company that did the inspection, and they warned me to avoid this company as the pump was less than 2 yrs old, and I was just taken and set up!! I wouldn't trust any work to this company!!! And I still have the invoices to prove I was truly a customer.

5 Star Review for Vista Pools We recently completed our pool…read moreproject with Vista Pools, and the experience was exceptional from start to finish. Scott and JJ were fantastic during every phase -- initial contact, planning, pool selection, installation, and final walkthrough. With their guidance, we chose the Thursday Pools Aspen model (35×16) in Caribbean Sparkle. They clearly explained the pros and cons of each option, helped us understand what would work best for our yard, and were always willing to answer questions promptly and honestly. The installation process was flawless. The crew was professional, efficient, and respectful of our property. The pool was set perfectly, the equipment layout was clean, and there were no issues whatsoever during the build. Another major positive was their transparent payment schedule. Each payment aligned with a real project milestone, which added a level of trust and clarity that many contractors lack. Vista Pools delivered top tier service, craftsmanship, and communication. Scott and JJ truly went above and beyond. Highly recommended.

Scott and JJ are wonderful people and I highly recommend Vista pools to anyone. From start to…read morefinish their team takes great care of their customers and provides great value throughout the whole project. Everything we asked for we got!

I just moved to Tulsa Oklahoma, I decided to put in a pool, I start going to a church in tulsa was…read morementioning a pool project, the gal behind me said, Blue Haven pools, we just had one done. Amazing company, so we decided to go with them. I had no idea customer service existed, this company was amazing. My pool flooded with mud and rocks, 9:00 they were here, they worked for two days, came back until it was spotless. I was shocked, I cannot believe how beautiful the craftsmanship is also. They are way more OCD than I am. Thank you Blue haven pools, making dreams come true, and I company I know I can trust. I have built homes and countless items, most often you have to babysit. This company was spectacular, the knowledge base was amazing. The design from start to finish. Each rock was hand picked, hand sculpted. It's not a pool, it's a work of art. If you want a pool that is special and unique, Blue Haven Pool and Spas is the right company. If you don't want to worry about perfection, make the right choice, Blue Haven Pools and spa. The waterfalls after a hard day at the office, wow. This company is highly recommended, and also a person I just meet recommended the company. These are things you don't take chances in. You are handing over large amounts of money on faith. This company has been around since 1950. My kids got burned by the wrong company. Don't take the chance, hire Blue Haven Pools.

Had to babysit them throughout the process, constantly forgot things we spoke about. Hardly had any…read morecommunication as to when something was going to happen. After every step in the process we had to clean up the trash left between sub contractors. Even though we took down a section of our fence next to a new construction lot, so they wouldn't screw up the drive they still drove a dump truck of gravel into the back yard and broke a 10x6 section. (Not there problem). Have complete disregard for all landscaping, had to bring in my own yard grader to fix there problems. They said a pool cover was included and after everything is finished try to get you to pay an extra 5k for it. Buyers be warned they will screw you