1. The Pool Palace

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Miami, FL

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The Pool Palace

4.3 (6 reviews)
Closed • 8:00 am - 5:00 pm

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3 years ago

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9 years ago

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17 years ago

The pool palace is very knowledgable, great customer service, will definitely recommend them to anybody.

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Dr. Pool Leaks - The truck with the pool leak warriors!

Dr. Pool Leaks

(41 reviews)

This company is the best! First when we called they answered almost immediately! Second after…read moregathering information about our situation they suggested we run a bucket test to really check if we had a leak vs charging us for nothing. Third they set up an appointment while over the weekend and clearly explained their procedures and policies! They showed up early to the appointment and using red dyes and an underwater microphone identified that our leak was in the light fixture not any of the pipes! Darbin and Jordan had all they needed to fix the leak and there was no additional charge to seal it!! Joe, Darbin and Jordan are awesome! Highly recommend this group!!! I would give them 10 stars!!!Thank you!!!

Extremely disappointing and unprofessional experience…read more I was only informed after 5 PM the night before that the pool needed to be filled to normal levels for the leak detection appointment. I live over 30 minutes from the property and would have appreciated more notice to plan accordingly. We had a 2 PM appointment scheduled the following day. I took time off work and drove to the property to make sure everything was ready. I sent multiple text updates throughout the day showing the pool's progress, but received no response. When I finally called at 3 PM, I was abruptly told the appointment was canceled because he was "too far away." This is some of the worst customer service I've ever experienced. Communication: 0/10. Consideration: 0/10. I can't speak to the actual service--because it never happened.

The Pool Palace - poolcleaners - Updated October 2026

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