Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Great place been going here for years. Always helpful and usually have what I'm looking for…read more Times are hard these days for small family businesses, give them a break & try & be understanding, life's not always a beach.

I went in here once to buy a filter for my little intex pool and the women in the store upsold me…read moreto a sand filter, I asked if I could install it myself and they insisted that I could, when I got home and read the manual it said it needs to be installed by a professional electrician. And since I already took it out of the box to read the manual the store won't give me a refund. Just beware when you go in there that the staff will try to sell you things you don't want or can't use nor be able to answer questions about install.

Pooltown to the rescue !! We recently purchased a home as first time pool owners and the gentleman…read morewho opened up the pool positioned the unlabeled valve in the wrong position for a week. After speaking with Gary and exchanging photographs he sent me straight, filtration was underway and the water was cleared up in no time. It was a process but the team at Pooltown walked us through it. A week later I can count the holes in main drain @ 12'

The lack of customer service, the lack of explaining how to use the equipment, the fact that none…read moreof the employees have any basic speaking etiquette. This is the worst place to buy a pool of you need any type of help or advice. Go elsewhere.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

We love our new hot tub! We chose Hot Tub Outlet because it is a family company. You can see from…read morethe reviews that they will stand by their product and their service.

Totally upgraded our 20' X 40' inground pool in 2000, all new grouting, coping and cement work by…read moreAldo. Splendor Pool installed the liner, it lasted a wonderful 17 years. Then in 2017, we switched to Pools by Angelo for our second liner because Splendor Pool retired their business. The second liner was made by Latham, made in Canada. Pools by Angelo charged $5000 to purchase and install the new liner, we never went out for quotes at that time. They also charged an additional $800 to repair any damaged grout work. Pools by Angelo had a sub a sub-contractor (Jason) installs the liner and grout work. While he was installing the liner in the deep end hopper, ground water was flowing from a crack in the grout. Jason was throwing cement at the leak trying to seal the leak, at the same time installing the liner right over top the leak. I aksed him, are you sure you can do that? He said, no problem we do it all the time. The following summer, wrinkles in the liner started forming in the deep end hopper area. Then in the summer of 2023 we started losing 1/4" of water daily, initially we thought it was evaporation, then when I closed the pool in Sept 2023, we kept losing water. Turned out water was leaking from the skimmer. Jason used Bondo on the skimmer face sealing surface, with no gasket between the vinyl liner and skimmer face. The Bondo deteriorated over time, allowing water to leak, which explained why we had hundreds of wrinkles in our 7-year-old liner. I contacted Angelo and showed him the mess Jason made of the skimmer. Angelo claimed all the wrinkles were a result of poor chemical maintenance. He took zero responsibility for anything, but he said, when you are ready to replace the liner, I will give you a good deal. So, we decided to replace the liner and went out for multiple quotes from all our local pool suppliers. As I mentioned earlier, we paid $5000 for the liner in 2017, so a good deal from Pools by Angelo would have been $5000 in 2024, 7 years later. Our best quote was $5,600, Pools by Angelo quoted $8,900, using the exact same liner supplier Latham. Obviously, we went with the $5,600 quote. We also replaced the skimmer and winter safety cover, also made by Latham. So, when the pool was empty, the 7-year-old liner was removed, exposing the mess Jason made in the deep end hopper area. The area that was leaking ground water while Jason was placing the liner over the leak, was totally eroded away, requiring major re0grouting. The new pool company we hired did an exceptional job correcting all the mess Pools by Angelo made 7 years earlier. We were a loyal Pools by Angelo customer for the past 7 years, ever since they installed our new liner in 2017. Unfortunately, we will never do business with them, ever again. I took the time to write this so people clearly understand what Angelo is really like as a business owner. There are a lot of nice people at Pools by Angelo, as far as getting your water checked, or buying chemicals from them. But I would never recommend getting a pool from this company.

Used this company for at least 15 years now . Great family service friendly and they know pools . I…read morebring in a sample they say add this and I'm done. No headaches . I recommend to everyone I know who needs pool advice in Windsor .

These guys are great, I can't believe that their reviews are so low!…read morethey did an amazing job on my swimming pool that another company started after covid, the old company left a mess and I was so happy that Mike at prestige took over the job, his tile and marcite contractors worked very fast and good and in no time my swimming pool was full of water and looking better than ever

If I could rate no stars I would, the WORST service, terrible results, never came back to fix the…read moreproblems they created. Tile, coping looked better before they touched and ruined it.

No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.

Install team knocked the installation out like it was a breeze. Looks great, we are impressed!…read moreExcellent work.

Pool-Kingz came out and installed our pool on October 3. We had to put some water in it and then…read morethey were coming out to finish the job. It is now October 30th and they still have not finished the job. I have been calling and texting them since October 10th but they have not returned any of my calls or text messages. They have not finished the job. I do not recommend hiring them due to their lack of communicate and them not finishing the job. If you do decide to hire them, do not pay them until the job is completely finished.

The staff is amazing, friendly and very knowledgeable. Very relaxing garden center. Great selection…read moreof healthy plants. We stop in when ever we are in the neighborhood.

I always used to pass this garden centre on my way home from work. One day I finally stopped in…read moreand was blown away by the amount of inventory! From the road, it looks like the centre is maybe an acre or so full of stuff, but once inside, I realized that it goes back about 20 acres! There is TONS of inventory. My husband and I bought a beautiful 12 foot tall birch tree and while we were shopping, one of the staff members picked us up in a little car-thing and drove us around the lot. The pricing is reasonable and the staff are very knowledgable. They describe in detail how certain plants and trees grow and what kind of light/water/etc. they require. I couldn't recommend this garden centre any more highly!!