Totally upgraded our 20' X 40' inground pool in 2000, all new grouting, coping and cement work by Aldo. Splendor Pool installed the liner, it lasted a wonderful 17 years. Then in 2017, we switched to Pools by Angelo for our second liner because Splendor Pool retired their business. The second liner was made by Latham, made in Canada. Pools by Angelo charged $5000 to purchase and install the new liner, we never went out for quotes at that time. They also charged an additional $800 to repair any damaged grout work. Pools by Angelo had a sub a sub-contractor (Jason) installs the liner and grout work. While he was installing the liner in the deep end hopper, ground water was flowing from a crack in the grout. Jason was throwing cement at the leak trying to seal the leak, at the same time installing the liner right over top the leak. I aksed him, are you sure you can do that? He said, no problem we do it all the time. The following summer, wrinkles in the liner started forming in the deep end hopper area. Then in the summer of 2023 we started losing 1/4" of water daily, initially we thought it was evaporation, then when I closed the pool in Sept 2023, we kept losing water. Turned out water was leaking from the skimmer. Jason used Bondo on the skimmer face sealing surface, with no gasket between the vinyl liner and skimmer face. The Bondo deteriorated over time, allowing water to leak, which explained why we had hundreds of wrinkles in our 7-year-old liner. I contacted Angelo and showed him the mess Jason made of the skimmer. Angelo claimed all the wrinkles were a result of poor chemical maintenance. He took zero responsibility for anything, but he said, when you are ready to replace the liner, I will give you a good deal. So, we decided to replace the liner and went out for multiple quotes from all our local pool suppliers. As I mentioned earlier, we paid $5000 for the liner in 2017, so a good deal from Pools by Angelo would have been $5000 in 2024, 7 years later. Our best quote was $5,600, Pools by Angelo quoted $8,900, using the exact same liner supplier Latham. Obviously, we went with the $5,600 quote. We also replaced the skimmer and winter safety cover, also made by Latham. So, when the pool was empty, the 7-year-old liner was removed, exposing the mess Jason made in the deep end hopper area. The area that was leaking ground water while Jason was placing the liner over the leak, was totally eroded away, requiring major re0grouting. The new pool company we hired did an exceptional job correcting all the mess Pools by Angelo made 7 years earlier. We were a loyal Pools by Angelo customer for the past 7 years, ever since they installed our new liner in 2017. Unfortunately, we will never do business with them, ever again. I took the time to write this so people clearly understand what Angelo is really like as a business owner. There are a lot of nice people at Pools by Angelo, as far as getting your water checked, or buying chemicals from them. But I would never recommend getting a pool from this company. read more

Used this company for at least 15 years now . Great family service friendly and they know pools . I bring in a sample they say add this and I'm done. No headaches . I recommend to everyone I know who needs pool advice in Windsor . read more