Spa Service was recommended by my local pool store for a leak in my hot tub. After leaving a…read moremessage, they called back immediately and scheduled a visit soon after. Jon was the tech, he called when they said he would, he showed up on time. Polite, friendly, professional, knowledgeable and WAY more reasonably priced than the other companies I called. He fixed the leak, offered some spa advice, and cleaned up after. Highly recommend!

Shawn from Spa Service has been to my place twice to service my old Catalina spa. The second time…read morewas because, based on his first performance, I insisted that he return if at all possible for the next call. If you watch the man work, its immediately clear that he knows what he is doing. And even though that knowledge and skill is how he makes his living, he was very good about answering questions I had; and even providing tips that would ensure that I would need his services less! I found his honesty and helpfulness refreshing, and after three years since his last visit, I'm hoping I can reach him again to fix a difficult-to-service leak. PS- I wrote this review for two reasons: 1.) because I was that satisfied by Spa Service's performance, and 2.) because the poor review from the Veterinarian below, in particular, annoyed me. It never ceases to amaze me how people can make emergencies of their own 'needs', but not feel a sense of urgency to pay the person that fixes the problem. To then have the audacity to give the business a bad review is shameful. Keep up the good work Spa Services, and give Shawn a raise--lol!

No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.

This is a family owned and run business and it shows. We felt like family soon after meeting Greg…read more We were working with a landscaping company who got us started with some ideas and then they brought in American Pool for the actual job. Greg had a lot of good suggestions and changed some things around. They did great work and Greg was very hands on with the whole project. Openings and closings are done professionally and right on schedule and they do a lot. We couldn't be happier with this company and the "family" attention we receive from them. Looking forward to the upcoming summer and more days in our pool.

Looked at the five star reviews and I had to chuckle. One positive review was partially written…read morefor third party work not even performed for the reviewer. Another 5 star for work done on a project where "she works there". Obviously not likely someone who had a vested interest in the project and physically put out tens of thousands of dollars on a deposit "to get on the list" Can't comment on their maintenance opening/closing services as i never hired them and based on my experience would never hire them. Took my substantial deposit and went silent for months. Always heard that I was "coming up to the top of the list" finally after giving up and telling them to never mind and cancel work, did they finally start. Omitted a substantial part of the pool without a signed change order and tried to say "we talked about the change". Poor communication, perceived lack of interest from contractor after deposit taken and glacial progress. Finally had to get an attorney involved for contractual issues and to finally get closure on job. For maintenance - good luck For builds - go elsewhere

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Initial service 8-4-25, here we are 11-11-25 - 3 months later, 4 service calls later with various…read moretechs, and I still have an inoperable hot tub with 2 gaps at the filter.... but they're still "waiting on a part" from Dreammaker........

Pool Chem in Canton has been my Go To Pool store for 40 years. Although I open and close our pool…read moreand spa myself, Pool Chem has always been available to assist with water testing, chemicals and supplies. I am a consistent and loyal customer.

I dont know what all the hype is about, i was a customer for freakin 8 yrs, there was not one time…read morei didn't have an issue with them, one time Dustin reversed the water valve and water started filling under the liner, one time he didn't clean the pool for opening, than other time he didn't check the pool heater, there was been an issue, with them, adding baking soda to a normal ph water so it built algae than I had to go and buy extra chlorine! I have numerous complaints and I wish I had something good that came out of it, I always gave benefit of the doubt and they always took advantage! Its a shame they are not only rude but VERY UNRELIABLE. I am glad we walked away.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

We love our new hot tub! We chose Hot Tub Outlet because it is a family company. You can see from…read morethe reviews that they will stand by their product and their service.

About a month into working with pool geek. I opened the pool myself and then called them out for…read moreweekly maintenance. They've been great and are super responsive from their text number. I can text them any questions and they always get back to me which I appreciate a ton. So far so good!!

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.

We had an issue last summer and they came out and did a great job. We hired them to open our pool…read morethis year and was not impressed . They didn't bother to see if our heater was working after they opened it. When I called them they wanted to charge me another $150 to come out and check something that should have been done. Then one of our jets in our hot tub was missing and they wanted to charge us for that too . They never told us it was missing . So obviously they don't check anything before they leave. Not to mention they put chlorine in our salt water pool. Very disappointed . We had high hopes. We will be canceling our closing with them this year .

Great Service! Pool filter is purring and the pool heating up! Thank you! Also very patient…read moreanswering all my questions!