The team at Pools & Palms was very helpful from our first meeting with Melissa to Larry's visits to…read morehelp us pick out the layout for our pool and Pool training after the installation was completed. When it was time to do the installation, Angie called to set our appointments and give us reminders to make sure that we were ready. They were on time and worked quickly and neatly. Everyone on their staff was very friendly and courteous. They left our property in very good shape and were very respectful with our property and did minimal damage considering the amount of digging and work that went on. After the pool installation, Michael's team came in to do the concrete. They were very professional and did a great job!

My wife scheduled an appointment weeks in advance and drove to their Myrtle Beach office alone to…read morediscuss an inground pool for our property. From the start, Melissa's attitude made it clear our business wasn't welcome. My wife had brought our official plot plan -- an actual surveyed document of our property -- and was told Melissa "couldn't even talk to her" unless she also had photos of the yard. Not asked for additional info -- told she couldn't proceed at all, despite having the more precise and useful document in hand. My wife called me on the phone during the appointment, and Melissa's rude tone came through clearly even secondhand. I told her directly: based on how she was speaking to my wife, it was obvious she didn't actually want our business. She didn't disagree. Instead she hung up on me. If this is the level of customer service you get just trying to give this company money, I can't imagine what happens once you're a paying customer stuck in a contract with them. Between this experience and the pattern of complaints I've since found from other customers -- surprise fees, contract disputes, and allegations of scrubbed reviews -- we're taking our project elsewhere. Save yourself the wasted trip.

The job was promised completion in 7 days but took 3 months. Weather and materials slowed the…read moreprogress. Shoreview provided a new multicolor pool light at their expense which was appreciated. Had issues of getting them back to fix some small problems. Had to make multiple phone and text messages with no results

Call Joel McGalliard at Flooring Plus 803 242 7607. I'm a Realtor. Joel has helped me on flooring…read morefor clients, for my home and for my investment properties. Joel is always on top of everything and every installation is so well done. As long as he is with Flooring Plus, we will use him for all our flooring needs and I know we will be completely satisfied.

The wife and I recently visited Flooring Plus about having the flooring in our home replaced. We…read morewere greeted by Joel McGalliard who was extremely knowledgeable about the products they sell. Our dilemma was that our newly built for us 6 year old home with porcelain tile had suffered some settlement cracks, which also cracked our floor tiles. After being shown our options and Joel making some great suggestions, we settled on a beautiful new style laminate flooring. The crew that was sent to our home for the flooring install was led by a gentleman named Jeremy who was awesome and took great pride in his work. They worked very clean and meticulously, as if it were their home they were putting flooring down in. We can not possibly explain just how happy and pleased we are with the entire process. From beginning to end, the people at Flooring Plus especially Joel McGalliard went on and above to make certain that we received exactly what we wanted. We highly recommend this establishment, you can't go wrong choosing them for your flooring needs. We also believe they give the customer lots of value for their money spent.

My spouse and I visited Shoreline Flooring on a Saturday morning, the only time I have due to work…read more The salesperson, Brandon B., asked if we had an appointment. We weren't aware we needed one and there was a sign posted that said walk ins welcome. He left us to wander the store on our own and didn't come over to ask if we had questions or pay us any attention at all really. We asked to take home a couple of samples. He gave us a business card. After a few days, I contacted him to set up a measurement appointment. He came out and did the measurements and said he'd get back to me the next day with a quote. I waited, but didn't receive the email he'd said he would send. A day or so later, I missed a call from him while working. I returned his call that afternoon, but got no response. I tried twice the next day with no results. I decided to wait until today while I wasn't working to try once more. I left voicemails every time I called. I left one this morning and got no response by their closing time today. I'm through trying to give them any business. There are too many other places to go where I would hope we'd be treated in a more considerate manner.

We had our hardwood floors replaced. The workers were awesome! Completed a large job in 2 days!…read moreThey took up the old hardwood...leveled the uneven floor and replaced with brand new laminate flooring. It's beautiful and I am thrilled! They even moved the furniture for us! (Please keep in mind we still had to prepare by removing all the small personal belongings) but they moved the heavy stuff! The managers even came out to make sure the correct flooring had been delivered and supervised the guys getting started! They completed a large living room, dining room & large Master bedroom in two days! Wow! Planning to do the guest rooms down the road and you can bet I'm calling these guys!

Approximately (at least) 2-3 months ago, I stopped by the store in person to see if they could help…read moreme with figuring out what floor I have in my home as I needed 2 pieces replaced. I realize it's not a big job, but if they could help me with that - who knows where it could lead to. At first the gal at the front desk was very helpful along with Gary. Long story short, waited to hear from them after about 3 weeks - nothing. So I called and spoke with the gal at the front desk (sorry can't remember her name). She remembered they were going to get a sample, couldn't find it - was going to call me back. Well here we are - no call, not even a "we are checking on it", etc. So obviously I will have to find someone else to help - they have lost any future business and/or referrals from me. I know it wasn't a big job but obviously there is no customer care there anyway. Their loss!

Had a really great experience walking into The Floor Authority. Working with Kyle Rice he was very…read morehelpful and very knowledgeable about the product I was looking for. Thank you Kyle.

Wow! What am amazing company and amazing people. We were in a bind. They helped us out…read moretremendously. First of all totally fair price and easy to talk to and work with. Their crew was incredible. Came in, got the job done. Clean up was outstanding. You wouldn't even know anyone was here. The paint job itself? Top shelf. We couldn't be happier. We look forward to having Nic and his crew here again for some future projects. See you all again real soon. God bless and take care.

TJ was the project manager. Alex was the carpenter. Total perfection! The painting crew was…read moremeticulous and professional. Everything was removed before painting. Ceiling lights, wall plates, etc. AND was put back. They even vacuumed. Highly recommend. Done in one day too.

Miguel and Bernard were here today to reset toilet. Friendly, polite, and courteous…read more Worked efficiently and a job well done. Would hire Beach Plumbing in a heartbeat. Simply the Best. Thank You

I called Beach Plumbing and was told they have a fee of $75 to come out and let me know what's…read morewrong with my hot water heater. The technician repeated the $75 amount, but after he left I see that the charge was almost double that amount because they added a diagnostic fee. Not a real high amount in either case, just don't like the deception. They also told me it would be almost $500 to replace the panel. I called another plumber who replaced the thermostats for a fraction of Beach Plumbing's estimate, and it's running perfectly. Be careful out there.

These photos are from under the primary bathroom. The FACT that the inspector didn't go far enough…read moreinto the crawlspace to see the missing insulation and moisture barrier that was removed.

Overlooked mold in the mud room; faulty plumbing in the kitchen; leaky roof boots; broken, leaky…read morechimney; gutter downspouts draining into the house foundation. Found a lot of little items, but none of the important problems. Very disappointed and would never use this company again. Received inspection on March 6, 2023. The problems not discovered continue to be an issue and have cost me a lot of money. Already "called your office" in 2023 and was told "we don't inspect the chimney" and the only recourse was a refund of the inspection fee. That wasn't helpful to me.