Came in to try the new self wash stations. Super clean and typically not busy. They recommend to…read morecall to make an appointment for the baths but will take walk ins. They have one for smaller dogs that is a little raised and another for larger dogs. I will say they don't provide any supplies for your wash. Be prepared and bring your own shampoo. They do have towels and dryers available for you. Cost was about $11 in total which is pretty reasonable. Would definitely recommend if you need a clean self wash station for your pup!

Really great self pet wash, helpful staff and great price…read more Only &8.00 to use the self pet wash, very clean and they supply the towels and soap. They also have quiet blowers which don't scare the pets while drying.

Was in search of a self dog wash and pet pantry delivered! I called to inquire some additional info…read moreand the staff was super friendly and helpful! I was able to get in same day during the week but weekends book up so call early in the morning to book for up to the day ahead. The wash is super affordable at $12.50 a bath. It's timed at 30 minutes but it was just enough time to scrub and dry my dog. 5 stars alone for just how clean this bath was! It's a private bath time which is nice if you have a nervous dog. The room is clean and surprisingly doesn't smell like wet dog! Props to the staff for keeping it so clean! Would definitely recommend for anyone in search of a self wash for your pup!

It is more than 20 miles away, half an hour drive even to the nearest location ( Scarsdale ) from…read moremy house so I had not been there for a long time. However, I received discount coupons in mail and I had been searching dog food for my picky eater, I decided to go even in torrential rain. A lady at the front greeted my husband and myself and offered for help. That was a very good impression. Furthermore, I noticed that the coupons were already expired to use, but she accepted them without any hesitation. ( Hope she won't get any trouble) The prices of the food I bought were less than I spent on Amazon. My dog liked the food very much. The trip to the store was a true worth for me.

I'm puzzled by the amount of negative reviews there are on this page. My experience at the store…read morewas excellent and I actually purchased a kitten! Let me just start off by saying, it's painfully obvious that majority of the negative reviews here are written by animal rights activists. I get the whole "adopt don't shop" thing you guys have going on but maybe if the animal rescue groups in Westchester hasn't made it extremely difficult to adopt, I wouldn't have went the purchasing route. (Send me a message and I would love to share my experience with a couple animal rescues in Westchester). Back to Westchester P&K --- I went on a Friday evening and the store was decently packed. I was able to walk around and be assisted quickly though. Megan is probably one of the friendliest pet store employees I've ever met. She was extremely polite, patient and friendly. I was able to meet a couple different kittens and was allowed as much time as I needed to play and interact with them. Not once was I rushed to wrap up my playtimes with the kittens and I was not pressured into the purchase. Any ways, I decided on a kitten I wanted and was given a price. BECAUSE I'VE DONE MY HOMEWORK, I already had a budget set in mind. The price that was quoted to me was only a couple hundred dollars over my budget. It worked out perfectly and Megan worked as fast as she can to complete my purchase. Overall, it was a very very good experience and my new kitten's been energetic, eating well and using her litter box with no issues. Some of the negative reviews here: - "The animals are kept in tiny cages" --- I've been to many animal shelters and pet stores and let me just tell you, the cages are all the same size. - "The animals were overpriced and the store took advantage of covid-19 to jack up the prices" --- Just say you're poor and move along. It's a business. They are not a charity. Maybe check yourself in the mirror and settle for a mud instead of a pure bred. You do not NEED a pure-bred animal. - "These animals definitely come from mills" --- I don't think there's a pet store on earth that doesn't get their puppies/kittens from mills. Again, if you're that concerned about it, go adopt one from the pound. TL;DR: My experience at the store was great. I would highly suggest you have a minimum $2500 budget before visiting. If you're uncomfortable with animals possibly coming from puppy/kitten mills... don't go. Go to the pound and call it a day. Nice staff members here.

If I could give this place a zero, I would. They're are such a SCAM and I'm not sure how they're…read morestill legally operating. I purchased my dog for $6,000 when he was a few weeks old. He is now 3 years old. His paperwork stated he wasn't operated on, which was my goal to buy a pure breed poodle and possibly mate him with a female. And then..... when I took him for his first visit at the Veterinary office, I was told he actually got neutered and his paperwork stated otherwise. So they falsified information just to get the money! So careless and I wish I would've took legal action against them. Paid SO MUCH money to be scammed!

Extremely disappointed with the grooming department's scheduling and customer service. I booked a…read more2:00 PM appointment two full weeks in advance to fit my schedule. On the day of the appointment, they unilaterally rescheduled my booking to two hours earlier without my consent. When I called to confirm the address I was informed of the change in time and they completely refused to honor my original 2:00 PM time.Booking weeks ahead is useless if the salon shifts times without permission and fails to honor confirmed slots. This is unprofessional, unaccommodating, and completely disrespectful of a customer's time. I will be taking my pet elsewhere.

No employee on the floor and the person at the register doesn't even know what products they carry…read more This happened to me twice recently. Also, their prices are higher than Petsmart.

How can I go wrong when you visit Santa it can't when pets are involved. This went way better than…read morewaiting online for Santa with my granddaughter. All the pet owners are kind, loving and wanting their pets to get their best shots with Santa. The staff gave out treats and we were also happy. Himself the myth the legend Santa for free thank you so much Petsmart for doing this yearly.

The one star is for the grooming. Whenever a groomer will not let you in with your animal leave…read morethem immediately. Would you let a doctor examine your child without you there? They have had a terrible reputation for grooming forever. Our first review was about PETSMART in Mahopac. So is this review. Because I moved and have been going there for 25+ years, but not in person because now where you got older and sicker and more disabled; we try to get AutoShip. Total goddamn disaster. My vet told us not to order the cat litter. That's supposed to detect UTIs in cats because they actually give cats UTIs. That's how much PETSMART cares. I wouldn't let them groom, my cat, even if she were dead. Rob, the manager just ended up screaming my name three times because I guess I irritated him by the incompetence of his corporation. He came up with some avalanche BS BECAUSE I'M NO LONGER IN THE COMPUTER SYSTEM BECAUSE I HAVEN'T BEEN THERE SINCE THE PANDEMIC. The little plastic card thingy fell off the keychain because it's so old that it broke and nothing we did could fix it to stay on the keychain We've been going there for 25+ years, but no he can't find me in his computer and now you're going to raise your voice at me. The reason I don't let my husband make these phone calls is because he has very high blood pressure and wow, you don't wanna know him when he's pissed off Please never leave your pet there for grooming. And yes, they do lie about how you don't need a prescription for prescription food so you get all the way up there and then you leave empty-handed. Do you know how much money we spent there in the last 30 years? At one point we had 11 cats. We were supposed to just be foster parents for the pregnant mother and her five kittens and we could not keep them all because 11 cats is too many cats to take care of financially for us. We also live in a small space and cats like their space. So I also shopped there because I was a volunteer for this alleged cat rescue place. They just killed all the sick kittens, she personally is a millionaire and she takes donations. I do think her alleged rescue organization is called cat rescue. Yuck to everything. Sorry if you don't like our review but we're only taking the trouble to tell you now so no other animal gets hurt. We love our fur babies and they should understand that it says PETSMART not pet stupid

I got my Siberian Husky from NY Breeder about 7 years ago. However I feel compelled to write a…read morereview. I like many others here had a difficult time with New York breeder. From the time I got him, my dog had severe food allergies and we were constantly running to the vet for one reason or another. He had constant diarrhea among other issues. NY Breeder refused to take responsibility and that was that. Now what I can say is that I do have an amazing dog. He is incredibly well behaved (probably thanks to training to some degree). His temperament is amazing. He doesn't bark he doesn't howl he listens well. Everyone wishes my dog was their dog. So as a business is it a great business maybe not. But I do have an amazing dog and I wouldn't have that without NY Breeder.

. Sold puppies as purebred for thousands of dollars while not purebred. Rude. nasty…read more dirty store. pets not taken care of properly. confrontational. Not honest.

Local pet store with lots of choices for dog, cat and other pets. Some toys and leashes…read more Very very bright!

The staff are always so helpful. The store is always clean and organized well. Love that it is…read moreclose to home and I do not need to drive to central ave.

I ordered some products from "4MyDogs" and didn't received anything. At first, the owner…read more apologized and said she had family emergency and was not able to send me package and she'll do overnight shipping me. Then she stopped to respond at all. Fraudulent site! Be aware!

The only place Bennett will voluntarily get in the car to go to! He loves all his friends there and…read morethe staff and would he go to daycare every day of the week if we let him! Thanks for all you do team!

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!