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    The Poochkies

    5.0 (1 review)
    Closed • 9:00 am - 6:00 pm

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    6 years ago

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    Petco

    Petco

    (62 reviews)

    Been taking my dogs to Petco in Hartsdale for grooming for years. As a Vital Care member it is a…read morereally good deal. My only negative comment would be that every time we find a groomer we really like, they leave. Maybe Petco needs to pay/treat their good groomers better so they can keep them on staff?

    Below is the text from my G--gle review. I don't think the profile owner gets notifications for…read morereview updates, so sharing the issue here, too. I hope this can be resolved without me having to call again and be lied to *again.* I've had public-facing jobs almost my whole life, and I know how people can be. I'm not one of those people. This has just been an all-around poor experience. :/ *********** Update: Just tried calling and they insisted that no one from Petco responds to Google reviews and were kind of rude about it. Suggested that maybe corporate would respond and I said, ok, then corporate told me to call you, which they then also refuted. Went from two stars down to one. Should be zero. Avoid. See photos for his paws. I'll spare you the butt pic, ha. ------ I hate having to leave this review. I don't much care about how my dog looks (he's always cute), but because he's a mini schnauzer, he requires grooming. I don't expect perfection from a Petco groom, but I do expect someone to do their best. What I got was almost nothing done. His paws were not trimmed/cleaned up (nails were clipped but still a bunch of hair in his paw pads), it looks like he wasn't trimmed around the face or ears *at all* with the exception of his eyebrows, which is actually one of the things meant to be longer on a schnauzer. There was also no sanitary trim. He still has a ton of hair around his butt and pee area. All that said, the groomer was very nice and pleasant (the two stars are for this only), but I'd rather have someone rude that will actually do the job, ya know?

    PetSmart

    PetSmart

    (48 reviews)

    How can I go wrong when you visit Santa it can't when pets are involved. This went way better than…read morewaiting online for Santa with my granddaughter. All the pet owners are kind, loving and wanting their pets to get their best shots with Santa. The staff gave out treats and we were also happy. Himself the myth the legend Santa for free thank you so much Petsmart for doing this yearly.

    The one star is for the grooming. Whenever a groomer will not let you in with your animal leave…read morethem immediately. Would you let a doctor examine your child without you there? They have had a terrible reputation for grooming forever. Our first review was about PETSMART in Mahopac. So is this review. Because I moved and have been going there for 25+ years, but not in person because now where you got older and sicker and more disabled; we try to get AutoShip. Total goddamn disaster. My vet told us not to order the cat litter. That's supposed to detect UTIs in cats because they actually give cats UTIs. That's how much PETSMART cares. I wouldn't let them groom, my cat, even if she were dead. Rob, the manager just ended up screaming my name three times because I guess I irritated him by the incompetence of his corporation. He came up with some avalanche BS BECAUSE I'M NO LONGER IN THE COMPUTER SYSTEM BECAUSE I HAVEN'T BEEN THERE SINCE THE PANDEMIC. The little plastic card thingy fell off the keychain because it's so old that it broke and nothing we did could fix it to stay on the keychain We've been going there for 25+ years, but no he can't find me in his computer and now you're going to raise your voice at me. The reason I don't let my husband make these phone calls is because he has very high blood pressure and wow, you don't wanna know him when he's pissed off Please never leave your pet there for grooming. And yes, they do lie about how you don't need a prescription for prescription food so you get all the way up there and then you leave empty-handed. Do you know how much money we spent there in the last 30 years? At one point we had 11 cats. We were supposed to just be foster parents for the pregnant mother and her five kittens and we could not keep them all because 11 cats is too many cats to take care of financially for us. We also live in a small space and cats like their space. So I also shopped there because I was a volunteer for this alleged cat rescue place. They just killed all the sick kittens, she personally is a millionaire and she takes donations. I do think her alleged rescue organization is called cat rescue. Yuck to everything. Sorry if you don't like our review but we're only taking the trouble to tell you now so no other animal gets hurt. We love our fur babies and they should understand that it says PETSMART not pet stupid

    The Poochkies - petstore - Updated October 2026

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