Eric is awesome. He came and investigated our problem and had to order a part but kept in touch…read morewhen he would have it and scheduled a time to install. He took his time to explain everything we need to know about our unit: how it works and how to care for it properly. He was so good, we asked if he knows a good pest control guy and we plan to call that guy too. Price was reasonable and we 100% recommend Precise Plumbing.

Precise plumbing was able to diagnose and fix our leak quickly. All work was done efficiently, in…read moreone day. The were knowledgeable and took time to explain the issue, review options and answer any questions I had.

Another plumbing company has been my go to for plumbing needs since I bought a house in Springfield…read more6 months ago. I continued to use them because I was happy with their services but then last weeks EPIC snowstorm hit bursting pipes all over town, and unfortunately the sewage pipe in my house was one of them. My other company was booked out for several weeks with no available eta but said they would call me if something became available. So I started calling around and came upon Bufords number on Yelp. They said like all of the other plumbers in town they were booked out but would have the owner swing by ASAP to assess the situation as if it an easy fix they would try to handle it if time permitted. Josh came out and went over the situation. He came by the next day and evaluated the burst pipe and clogged sewage line without charging me for anything. Unfortunately it was not going to be an easy fix, so he couldn't do it that day but said he would try to schedule me the following week. He suggested calling my other plumbing company back and telling them exactly what the problem was he had diagnosed to see if it would help them be able to schedule me sooner as knowing exactly what the problem was tells them how long it would take them to do the job, and he said he had worked with the other company before and highly recommended them if they could do the work before he could. My other company was able to schedule me a few days later with this knowledge and fixed the issues, but before I could call Buford back to tell them the issue was fixed they called me first to ask if I had resolved the problem and said that they would squeeze me in this week if it hadn't been resolved. So while they didn't actually fix the burst pipe they did drop everything to get out here and diagnose it for free, advised me I was using another great company if they could do the work before they could, and then followed up to make sure it was handled or schedule me in. This following a storm when literally hundreds of houses and business had broken pipes throughout town and they were not lacking for business by any means. Great service and follow through, honest business practices and integrity throughout. I still have my other company which I use, but Buford is now on my saved contacts as my backup should the need ever arise. If you don't have a plumbing company give Buford the business as they will work for it. Thanks guys!

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

I had a HVAC problem and their technician showed up and was able to take care of it. The…read moretechnician was Jared Hiskey and he was very good at his job. I would give him a five star rating.

I had a new system put in my home by Larson heating and air before being bought by Paschal. Thats…read morewhen things began to go wrong. We had an agreement for service for the first few years. Had to call Paschal to get them to honor that. Then they claimed I did not have a 10 year warranty that I paid for. Had to show them my papers to prove it. From there I did purchase a service agreement with Paschal for 2 annual inspections. The first inspection they told us our duct work was old and dirty and needed cleaning. We had all new duct work put in when we got the new system from Larson just a few years before. All the duct work is still nice and shiny. I called them out on that. Not even an "oops our mistake". From there I had asked each time that they call the spouse as they work from home when it was time to schedule service or the tech was on the way as I am at work and not always able to answer my phone. They continued to call me EVERY time. Each time service was scheduled they would then call to reschedule because they were so busy. This would happen till I would say no your keeping my appointment. Keep in mind they are billing my card each month for my service agreement. Then the tech tried to convince my spouse we needed a new hot water heater. It was only 3 years older than the new HVAC system and duct work. The end came this year when we had to call again to point out that they had not scheduled service for spring in the middle of June. They Then rescheduled twice before I said no. Also still contacting me and not the spouse. So on the 13th of December 2025 I realize they have not completed our fall service. I feel that spring should not be mid June and the fall service shouldn't be halfway through December. Maybe I'm wrong. I decided I was done. I had to call 3 separate times to get the "meber service coordinator" on the phone because she was "the only person that cancell your plan" conveniently a few days before my plan billed my card. When I did get her on the phone I canceled and pointed out why and asked for my money back that I had paid since my last service. She tried to deny that. Had to have a managers approval. I asked her to get the approval. Here is where it gets good. She come back and tells me the manager said they would refund my money but I could never use them for service in the future. All because I called them out for poor customer service. I simply pointed out why I was leaving. I switched to New Era in Republic since they are the ones that had put in my water heater. And saved $90 a year on my service plan.

We had our bathroom completely replumbed, sewer lines, water lines, and vent lines by Cardinal…read morePlumbing. Dylan was on time and did a fantastic job. I would definitely recommend using Cardinal Plumbing.

From the owner: Cardinal Plumbing is family owned and operated. Offering plumbing services in residential homes. We…read morestrive to give you the best customer service, and quality work while also helping to educate you on what works best for you and your system. We also offer upfront pricing so you can feel comfortable and confident in your repairs.

We contacted Adam late afternoon about a clogged toilet. Our only toilet! He came out that same…read morenight to fix it, no hesitation! He was very nice and quick. Will definitely be recommending him to family and friends. Thank you Adam!

From the owner: With over 20 years of experience, I am known for my personal touch and attention to detail. I pride…read moremyself on being family-oriented, responsive, reliable, and efficient—ensuring every client receives exceptional service tailored to their unique needs.

NEGATIVE 5 STARS they broke my fridge and then refused to come back out, call or text me back or…read morerefund me!!! Freezer stopped working and they came out Monday, the man opened the freezer door and guessed frozen thermostat. Did NOT remove one panel or fully look into to what could be the issue. Literally looked, guessed and then ordered a part. Said they be back Wednesday at 10AM by 11am I had to reachout to find out if they were still coming. Got NO response until 1145am in which they said the part would be at the shop at 11 AM. Then stopped replying with no ETA. By 147PM I had to reach out AGAIN to ask when they were coming having wasted a whole day waiting on them and told they would be there soon. They came just before 3pm. Replaced the thermostat and while I asked simple questions about the repair he said idk I just get paid to put it back together. How does a repair man not know about what he's fixing???? After the repair he gave no info on time it would take for the freeze to cool back down or recommended temp. We waited 6hrs and the freezer NEVER got cold again. Then come to find out he BROKE the freeze door, it will no longer properly shut and theres a grinding noise. Now the whole refrigerator is scream high temp or 58 freezer and 69 fridge. He broke the whole machine! I called them to come back out was told it would be an hour, waited 2hrs called again and told they're to busy to come back. I demanded a refunded and they ended ALL COMMUNICATION! THESE PEOPLE ARE A SCAM! DO NOT HIRE THEM! They only take VENMO so you can't get your money without them sending it back either! Fun fact I had called EZ APPLIANCE GEEKS and Demarus of this company was the one to take my call and put me in HER fly by night fake company's books. I have the call logs and text records and pics to prove everything. They broke a 4yr old fridge because they have no clue what they're doing and instead of owning up to the mistake and making it right they took the money and ran and ended all contact. DO NOT USE THESE SCAMMERS!!!!

Horrible! Would never, ever call, use, or recommend. Why?…read moreThe washer would not spin. Dimitri replaced the drain pump by taking the entire washer apart. Which he said was necessary to reach pump. During that process a small drain door was broken. Dimitri's answer was to jam it closed & "immediately" leave & run to my bank to cash my check made out to his wife not the business(?). The next day the washer still was leaking, the delicate cycle did not move nor wash. Plus that cycle temp could not be changed. Which any of these complaints worked B4 he worked on my washer. This is in my opinion!

Just want to say that i was very happy with your work, did exactly what…read more you said u would do, and price was reasonable , I will recommend this company to everyone, Jason was our man that did the work, so a big thank u Jason

Absolutely hands down the best company and people I have ever had the pleasure of doing business…read more Johnny the owner has gone above & beyond to help me out with my plumbing issues w/out over charging me for the inconvenience. The most honest, reliable, professional and polite team I have had the pleasure of working with. They do more than just plumbing, they do home repairs, H-VAC, you name it, they do it. If you want a reliable professional and honest company that you can count on and refer to family and friends without hesitation, call Plumb-Right and you will never have to call anyone else. Thank you for everything, Johnny and Plumb-Right Team!!! I'm so happy I found you!