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    The Pizza Lab

    4.1 (12 reviews)
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    Updated 2 months ago

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    Diavolo pizza AKA pepperoni
    Chris M.

    Bottom line up front: good pizza, terrible service, smallish place Made a reservation, which is typically easy. Pizza Lab uses some Google assistant deal so we kept having to check in to see if the reservation was confirmed. Caused us to be 10-min late as it was never clear that the system worked. Parking is very limited and competes with their parent restaurant next door. Inside is interesting, filled with murals and bar style seating around food prep areas. Very few actual tables. Very crammed and tough to walk around. On the loud side too. Sat right away, wasn't terribly busy at 630 on a Saturday, but was probably 80% capacity when we left. Tough seating. We had 3 small tables for a party of seven. Was plenty of room, but no one could navigate the tables. The servers seem to always be in each other's way or some other guest crossing paths. Rough layout Drinks took 25-minutes. Two were not good, intended to be the same, but tasted nothing like the other, third drink was not enjoyed, last was a beer that the server spilled on the table... and then proceeded to try and top off. Have never been in so we had a lot of questions. We led with hard ones like what type of olive was on a salad. Waiter said he didn't know but maybe Italians ones Asked how big the pizza was and told 12" and they serve one. Asked how the wings were and which the waiter recommended, and he replied is was just up to us to what we liked. We were very pressed to order one pizza each, which was rather annoying. We ended up getting four for seven people and took 3/4 of one home. Menu is somewhat limited, which I take no exception to. I strongly believe restaurants should do fewer things and do them well. The menu was uninteresting to us. None of the salads were particularly inventive or sounded like they had high quality ingredients. Apps were linked to a few things like wings and meatballs. And there were a few non-pizza entrees. Pizzas came out quick. Tried cheese, pepperoni and a meaty one. All very good. We all really enjoyed the dough too. Had better luck getter water in the desert. And served in tiny glasses to boot. After asking several times, including if they could just leave a pitcher with us, we were told there were only two pitchers for water in the whole restaurant and that the waiter "will be more present". He wasn't. There was a plate of pizza toppings on the table with cheese, hot pepper, oil and seasoning. We asked for more than the tiny ramekin of cheese, and the waiter seemed to believe that one tablespoon of cheese should satisfy the table of seven. Waiter forgot to charge for a drink, and after presenting the check he took it back and corrected it. Kinda odd. Few desserts sounded good, but we were pretty annoyed with the service, and no manager ever presented, so we left to have dessert elsewhere. Pizza cost average $~22 so is on the expensive side, but they were good. Too expensive for take out and there are plenty of much better established places for a complete meal. Service was abysmal. It would be hard to want to go back. Three stars is a rounding error on the high side.

    Margherita Pizza - so good! Watching it being made in the magnificent oven by friendly Chefs was a bonus.
    Rosalyn D.

    Fun vibe and ambiance with decor, bar seating and open cooking area. Delicious pizza, salad, cocktails, mocktails and tiramisu dessert!

    Everything about this place is appealing except the high levels of salt in the food.

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    8 months ago

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    1 month ago

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    1 year ago

    Food was great! Drinks were great! The restaurant was FREEZING! Will wait for the spring to go back!!

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    2 years ago

    Amazing pizza best around. Fun concept and service has been doing well. Love seeing the pizzas made at the bar

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    2 years ago

    Best pizza on Cape Cod!! Nothing else is even close. Great crust and toppings! We get pizza there about twice a week.

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    Review Highlights - The Pizza Lab

    I'm looking forward to enjoying this spot as much as I can while the Cape is still quiet.

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    Portside Tavern - Rice Bowl

    Portside Tavern

    (842 reviews)

    $$

    I cannot rave enough about this place. I've visited Hyannis in March, three years in a row. Every…read moreyear we have eaten here for one of our meals. Every year is has been incredible. This year we came back because of how outstanding last year was. I ordered the chili again, even though I knew it meant I probably wouldn't eat my whole meal. My friend ordered the fish and chips and upgraded to truffle fries. She said it was probably the best fish and chips she's had. Now... for my meal... I am not exaggerating... BEST meal I have EVER had. Ever. I had the cod. Baked. With pesto, and sun-dried tomatoes. Served with roasted potatoes and spinach. So flaky. So tender. Perfectly cooked. The flavor was something straight from heaven. Breaks my heart I'm not local. I'd eat this weekly. All of the staff is always so friendly. A gentleman also checked in... not sure if he's a manager or owner. This is a top notch place. I'll definitely be back.

    We recently stopped by Portside Tavern and were reminded why we love great local spots like this…read more It's a fantastic low-key bar that's just as good for dinner as it is for catching a game. The TV screens are perfectly placed, the bartenders are friendly and attentive, and the overall atmosphere is relaxed and welcoming. The pizza was excellent -- flavorful, hot, and done just right. We also tried the meatloaf, and it genuinely reminded us of our grandmother's from years ago -- comforting, hearty, and full of flavor. That's not something you find everywhere. Even in the middle of winter, the place had a warm, lively vibe. We ended up having a great conversation with someone we later found out was the owner -- just chatting about everyday life. That kind of genuine hospitality says a lot. Good food, great service, and an easygoing atmosphere. Thanks for a great experience -- we'll definitely be back!

    New England Pizza House No 1 - Large Plain Pizza

    New England Pizza House No 1

    (61 reviews)

    $$

    It's easy to assume all pizza houses are very similar. Not New England Pizza. For me, three things…read morestand out: it's clean and spacious; the food is carefully prepared and a good value; and the staff strive to make you feel at home. (Kudos to Gilson and the owner here.) And if you face North towards the road, you even get a pond view! Recently, my wife and I stopped by to try their classic Greek Salad with chicken as an add-on. And soon we were gazing on a massive, nicely dressed bowl of crisp lettuce with feta cheese crumbles and moist chunks of chicken. And we celebrated with a cool Chardonnay and refreshing Coors Light. For desert, we opted for a thick honey-drenched slice of home made Baklava. So you know what I'm thinkin'? When can we return?

    5 -Star Arrogance, 0 -Star Hygiene: Where the Food is Spat On and the Customers are Wrong!!!…read more Oh, look, another masterpiece of "professional" management. Between the Smurf co-owner running the place into the ground and the local health investigator basically having a permanent parking spot out front, it's a wonder they're still in business. Apparently, Sarah Smith's review about the kitchen staff SPITTING in the food wasn't a warning--it was a teaser. Naturally, after I placed my order, I had the audacity to expect food within twenty minutes. Silly me. I checked in only to find out they'd gifted my meal to someone else. But don't worry, they promised it would be ready in a "few minutes." 10 minutes later I checked and I get a condescending lecture on the virtues of patience from the little "Smurf" himself. Imagine having the ego to lose a customer's order, waste thirty minutes of their life, and then deliver a sermon instead of an apology. This is the 2nd time he was VERY RUDE to me, I just chalked it up to having a bad day the first time. If you bother to read the reviews, it's a recurring theme: unless you're Brazilian, you're basically an inconvenience to this guy's day. Between the blatant arrogance and the Health Department's mounting file on the HAIR and SPIT found in the food (read Health Investigator's review) , I'd say this place is a must-visit--if you're looking to get insulted and infected at the same time. Bon appétit.

    The Pizza Lab - pizza - Updated May 2026

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