If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

I love these guys. They did all of the work and got my family new phones on T-Mobile! Thank you for…read morehelping me out to save so much money and doing it with a smile. You all are amazing!

Normally I try to avoid going into phone stores. But it was time to upgrade my phone…read more I got helped by Tony. He's really down to earth, friendly, and patient. And I couldn't be more happier with my service with him. I didn't catch the manager girls name, but she was also pretty cool too. Thanks y'all. 5 stars.

Very helpful and got me through activating a new phone quickly. We be going back to this location…read moreif I ever need more help

Geek Squad: these geeks take themselves very seriously. If you don't have an appointment to drop…read moreoff or pick up, be prepared for boatloads of haughty attitude. When you get tired of the runaround, ask for a manager. Beware, the geek will tell you they are a manager.....don't believe them. Austin, the actual store manager, when he was finally asked to come over at my request, truly understood good customer service and took care of me picking up my computer in 5 minutes...about half as much time I spent getting the nazi treatment from the geeks for not having an appointment. Ugh.

I contacted Datacomm to run some fiber optic cable for a networking project. Datacomm gave me the…read morebest qoute that I have seen in a long time for this type of job. The employees were professional and well dressed. The job was finished quickly and better yet accurately the first time. You are doing yourself and your business a dis-service by not contacting Datacomm for your needs. Thank you Datacomm

This is the first time I've used Datacomm NV (Josh) and let me just tell you, they are a great…read moreservice! I had them install a wi-fi router in my home recently. They arrived on time and quickly finished the job. Not only did they finish the job, but they helped explain in detail everything they did. Also, after they finished they gave me options for a surround sound system and offered a great quote with it. I'm extremely happy that I was able to find them and will definitely be using them in the future and would recommend to everyone!

Pacific States set up my business phones at my store when I opened and helped so much with the type…read moreof system to get, the amount of lines we might need and how to effectively use our voicemail system. Not only were the staff extremely helpful in set-up and training but they continue to be this way because whenever I have a question or need to reset something with my phones it's a simple phone call to get a solution. Thank you Pacific States, when I'm ready to upgrade I'll be calling!

We recently upgraded our old phone system with Pacific States. Sarrah and Joseph were great to work…read morewith. They took all the time needed to explain to me and our staff the system and software. The Mitel system works great and the functionality is straightforward, the desktop application as well as the mobile application are tightly integrated and made for a smooth transition.

Excellent service!! Matthew showed up on time, solved all…read moreof my computer problems quickly, made some great recommendations and was extremely professional. I will continue to use this company for both my business and personal needs. He saved me a lot of time and frustration! Calling him for computer needs is a no-brainer!

From the owner: If you have an IT issue or need, call your Office Pro. We offer free network inspections to local…read morebusinesses to let you know if you're vulnerable to malware or hackers. If you already have a possible malware or virus infection call us today. In many cases, we can remotely fix your system without you having to bring it in, saving you lots of time and effort. Since 1997 we've specialize in business phone systems, video surveillance equipment, network cabling, wi-fi access points, routers, computers, servers, networks, on-site and cloud backup, Azure and Amazon Cloud, Microsoft Office 365, databases, Exchange, SharePoint, data recovery, managed services, virus and malware removal, business continuity planning, printers and copiers. We are a one-call solution to almost any issue you may have. Quotes are free and in many cases the advice is too.

When walking into this location to take care of my Wifes phone bill, as we walked in the staff were…read morenot very welcoming, odd looks an the attitude of knowing it all. When if it was not for customers they would not have this job, but when my wife and I approached the cashier my wife expressed that she was only wanting to pay her bill which she made clear was not taken care of via the auto pay. The snobby kid behind the counter then started telling her, well I would hold onto your money because if it's on auto pay you will be double charged, and after going back and fourth with him youd think if it's a few days off an not paid it will not have been taken out of your account and shouldn't have issues taken her money. But he continued to argue til another employee appeared to have more knowledge and people skills came to help us out and finish our transactions. With customer service like this I'm amazed that customers have not just started taken their issues and payments to the internet. Less hassle and better mind set.

I'll just make this quick, but these workers are complete imbeciles. The only thing they do in that…read morestore is take your money for the bill and start up new service. Other than that they can't help you with anything else. They just sit around on their phones and tell you unfortunately we can't do that unfortunately we can't do this either. All they tell you is, you have to call Tmobile customer service.

I signs up the Internet two weeks ago and I got to say I like it a lot better picture than spetrI'm…read moreI was always losing the service. but with these guys my service has not improved a lot with the quality of the pictures and sound that I get plus they answ the phone you not talking to a computer plus the pride I'm paying for them I'm saving $45 a month only that I should add is when they come to issta the service they need to be dressed better and polite one of my guys didn't knock to come in or wasn't dre properly

Requested a quote and information about the services, as I was tired of the company I had that…read morewouldn't offer any deals for a long time subscriber. Plus, the aforementioned company that starts with Spect*** has lousy customer support/service. Got the quote and was happy with it, they scheduled the install, the technician showed up on time, did a great job with the installation and left everything just the same as it was. So far, after a week, have absolutely no complaints or issues....speed is top notch...no glitches. Anything that saves a bunch of money, and gives you better service is a win in my book....also, it's a local company