Longtime customer here--disappointed by All Pro Security's recent handling of a serious safety…read moreconcern. Their rep insisted on a 3-year contract at the last minute, even after I explained I was planning to move. He became passive-aggressive when I declined. More troubling: their monitoring system failed during a false alarm, and I had to call them directly to stop the dispatch. Poor service and worse support when it matters most. I wouldn't recommend them to anyone looking for reliable home security.

The person who answered phone I asked if done work in Arrow Creek. She said no. She then called me…read moreback and said I talked to the owner and said he had. I said great can I get a few addresses in Arrow Creek. She said oh no they don't give out addresses. I said please call the owners of homes. She said she could not do that. Hmm maybe they haven't done work in arrow creek

The contacted me quick after I sent an inquiry online. Awesome work, friendly, professional. I will…read morebe sure to hire them again whenever I need network cable ran at my house again.

Excellent service!!!…read more The crew, Tristen and Anthony as well as their supervisor, arrived promptly and did the work per the contract. There was one window that posed a potential problem because it was blocked by a built-in immobile desk with shutters. The solution was to install the detector on the shutters. I also requested a fob, something not usually offered. They thought it was unavailable with my system, They did the research to find that they are available and Anthony left the job to obtain it. When he returned, the two of them connected the fob to the system. Beyond that, Tristen was patient explaining how the system worked. One of my questions was not easily answered regarding how to access a chart I had earlier seen on the home page. Tristen spent time researching and finding the answer. Throughout the time Tristen and Anthony were here they worked quietly, conscientiously and with consideration. Update: Recent heavy snow damaged the sensor for the outside garage door. They will be returning to replace the sensor as well as adding a panic alarm function to the fobs. I've also requested outside signs to let people know about the presence of the burglar alarm. They've ordered them and will install them when they get them. I heartily recommend Northern Nevada Low Voltage!!!

Techs lie about how long they are onsite. And what they do. They have no proof to how long they…read moreare onsite.

From the owner: Serving Northern Nevada for more than 40 years, we specialize in the design, sale, and service of…read morethe latest state-of-the-art fire and security systems.

Scott is super responsive and helpful. I quickly needed an alarm system installed for my insurance…read moreand he came out same day and get us all set up and made sure all of our existing equipment worked properly and had batteries! He also offered the best rate we had seen. I'm glad we decided not to go with ADT - their customer service was a nightmare.

Scott from Kiwi Alarms is excellent! If you are looking for a responsive, qualified, efficient…read morecompany look no further. Scott installed (4) four solar AI cameras plus the equipment to make them run. We downloaded the app collectively and he showed me the functionality of it. The cameras work perfect. Could not be more happy. I recommend giving Scott a call for any alarm and cameras.

We have had them our alarm and vacuum system in three new homes Great service great people had…read moretheir service 20 plus years

I would never recommend Systems of Nevada. They are by far the worse company we have used for our…read morecamera system at any of our properties. We rely on a good camera system for our properties to keep an eye on them remotely. Initially we were sold a pretty pricey camera system, we wanted the best. 9 out of the 10 incidents where we needed to pull footage or go back to replay something maybe from the night before, we have never been able to. We were supposed to have the ability to access our cameras remotely and keep an eye on the property, for the last 2 months I have been unable to pull up the cameras. When we call our technician(Steve) if we are lucky enough to get a hold of him he tells us that we have to go to the property to access the cameras. That is not what we were told in the beginning or we would've never purchased. Their customer service is horrible and their tech support is worse. Reading other reviews sounds like its just our tech, which I called to complain that I wasn't able to reach and the receptionist told me to call my technician.... We were fooled into thinking we were buying something worth thousands of dollars, at this point we are having the equipment removed and installing some cameras ourselves. Something functional that we can actually access. Worst buy! We will never use them again.

Stay away. Do not say you were not warned. Poor customer service, is an understatement. I was…read morecharged for them moving my equipment after being told all fees would be waived with purchasing upgraded equipment. I was charged anyway and spent over 1.5 hours talking to several reps only to be hung up on. Had to call back and final got a supervisor to fix it. Terrible customer service, I regret leaving ADT. You have been warned.

I also am a new client may 13th 2 guys Alec or Alex and another guy knocking on the door. Give you…read morethe sales pitch let me just give you a quote situation. Try it out for 30days and if you don't like it we will remove it. Well good luck with that. You can't cancel and when you call they try to lower the already high priced unit. This Alex guy returns text when things are going good but when shit hits the fan he is MIA pretty sad Alex. And definitely if I could give a 0 I definitely would. Customer support sucks

This review serves as a formal public complaint regarding my experience with ADT and its billing…read morepractices. I was charged for services and/or fees that I did not authorize and that appear inconsistent with my agreement. Despite multiple attempts to resolve the matter through customer service, I have not received a clear explanation, proper investigation, or satisfactory resolution. The responses provided were inconsistent and failed to address the specific billing discrepancies raised. As a consumer, I expect transparency, accurate billing, and good-faith efforts to correct potential errors. Instead, I experienced significant difficulty obtaining accountability or meaningful assistance. Unauthorized or unexplained charges raise serious concerns regarding billing oversight and consumer protection compliance. Unless this matter is promptly reviewed and corrected, I am prepared to pursue further action, including formal complaints with consumer protection agencies and regulatory authorities. I strongly encourage prospective customers to carefully review all contractual terms and closely monitor billing statements when dealing with ADT.

If you have any problems with your system and they send ''Edgar' out, save yourself the trouble…read more He's a waste of time, doesn't have any ideas, can't do his job.

Shon was absolutely fantastic! We accidentally forgot the key to our trailer lock while traveling,…read moreand he came out personally to help us get everything taken care of quickly and professionally. There was a little miscommunication between me and the dispatch/switchboard, but Shon handled the situation with kindness and professionalism and even gave us a discount because of it, which we really appreciated. He was very friendly, respectful, and easy to work with. You can tell he genuinely cares about helping people. He showed up when he said he would, got the issue resolved fast, and made a stressful situation so much easier for us. Highly recommend Shon if you ever need a locksmith in the Reno area!

In the time I've lived in Sparks, I've been locked out of my residence 4 times. Each time, my…read morelandlord sent a locksmith. All of them were shoddy conmen, charging highway robbery rates. I chose this one myself on my most recent lockout. Before I continue, it's important that I point out that when it comes to this field, I am not an uneducated layman. I actually do know how to pick locks and other access techniques, more than most people. Of course, locksmiths that are in the ripoff business presume people don't know anything about the service, and that's how they take advantage. My experience with this service was phenomenal. I got a response from them within 3 minutes of messaging them on Yelp, followed by a phone call a minute after that from the field tech, Tim. Tim did a great job fixing my issue and getting me back in. He is the first locksmith I've ever tipped. Very friendly, professional and prompt, clean cut, skilled. Also, the pricing was transparent, no bait and switch. Also, for anyone that knows anything about lockpicking, Tim is also the first and only locksmith I've ever called that started with a Lishi instead of jumping straight to "oh no I have to drill out your lock, so now instead of the $30 you were quoted it's now $40 trillion. There's a surcharge for paying by card, please bend over and spread your cheeks." If I ever get locked out again, I'm going straight for these guys.

First off let me start with saying that if you are in the market for any home theater audio video…read moreNetwork services definitely this is the man to talk to. Mr Wilkins is not only very knowledgeable and fair he's also very friendly and does not make you feel dumb was asking questions. Obviously when we go out to purchase some sort of service a lot of times we do not know the ins and outs the best product for us so on and so forth but he does and that is what counts. The office building where he is located is very clean very easy to navigate because trust me I get lost there is plenty of parking and I just think you should give him a chance

I finally gave in and had to call for reinforcements with my "smart home"! I installed Direct TV in…read moremy home, but unfortunately, the installers didn't hook it up correctly and bypassed using my Ruckus system. It's my fault because I didn't confirm whether they did. I finally got fed up and called Wilkcomm to come out and make sure it was hooked up correctly. Symeon came out and got everything installed correctly and educated me on my system. I couldn't be happier with the level of service I received.