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    Vivint

    1.5 (45 reviews)
    Closed 6:00 am - 11:00 pm

    Services - Vivint

    Security monitoring services

    Security system installation

    Vivint Photos

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    Front door entry and Vivint Alarm System power feed to Remote Controller - A security camera is attached to the ceiling with orange wiring hanging down, positioned near a window with a view of trees outside.
    Peter R.

    There has to be a standard in business and in-home wiring installation, and this should be an industry wide benchmark which includes an alarm system that is functional, discreet, and made 100% operational for the business or homeowner. That being stated, it is absolutely essential that alarm wiring should not in a installation be vulgar and have wiring exposed and a detriment to the naked eye. I recently ate a a fine restaurant in Reno, NV, great food and staff, but a recent alarm and camera installation by a local Vivint Alarm installation at the restaurant induced me to compose my thoughts. At the front door, the main power feed (Albright orange power cord) for the alarm control was plugged into 110v power and literally strewn up into the ceiling where customers couldn't miss the dangling "vine." Secondly, an outside door camera had a white IW (inside wire) stapled over the Men's bathroom doorway and around to a power outlet in the hallway. The white wire clashed with the new faux wall paint. I personally would have never let the installer leave after such an insult. An experienced installer would would have seen a blank wall covering inches away from the power outlet would have been the only choice for that zone. Finally, both restaurant employees and owner really had little knowledge of how the Vivint alarm system operated. This negligence is perhaps the nexus of todays vision of customer service and satisfaction. Accountability and Customer Service must be the focus of ANY business relationship.

    A woman in a cap and light-colored shirt with a lanyard is holding a phone, smiling, and standing indoors near a white wall.

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    5 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    5 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    5 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    6 years ago

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    9 years ago

    The worst customer service, products and company I have ever dealt with. Focused on money and don't care about their customers.

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    7 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Vivint

    Does Vivint normally send out Sales Reps at 9pm in Reno (N. Valleys area)?

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    Review Highlights - Vivint

    The technology that Vivint has is way better than the system I currently had.

    Mentioned in 4 reviews

    Read more highlights

    Northern Nevada Low Voltage

    Northern Nevada Low Voltage

    (24 reviews)

    The contacted me quick after I sent an inquiry online. Awesome work, friendly, professional. I will…read morebe sure to hire them again whenever I need network cable ran at my house again.

    Excellent service!!!…read more The crew, Tristen and Anthony as well as their supervisor, arrived promptly and did the work per the contract. There was one window that posed a potential problem because it was blocked by a built-in immobile desk with shutters. The solution was to install the detector on the shutters. I also requested a fob, something not usually offered. They thought it was unavailable with my system, They did the research to find that they are available and Anthony left the job to obtain it. When he returned, the two of them connected the fob to the system. Beyond that, Tristen was patient explaining how the system worked. One of my questions was not easily answered regarding how to access a chart I had earlier seen on the home page. Tristen spent time researching and finding the answer. Throughout the time Tristen and Anthony were here they worked quietly, conscientiously and with consideration. Update: Recent heavy snow damaged the sensor for the outside garage door. They will be returning to replace the sensor as well as adding a panic alarm function to the fobs. I've also requested outside signs to let people know about the presence of the burglar alarm. They've ordered them and will install them when they get them. I heartily recommend Northern Nevada Low Voltage!!!

    Systems of Nevada - Systems of Nevada, Inc.

    Systems of Nevada

    (9 reviews)

    We have had them our alarm and vacuum system in three new homes Great service great people had…read moretheir service 20 plus years

    I would never recommend Systems of Nevada. They are by far the worse company we have used for our…read morecamera system at any of our properties. We rely on a good camera system for our properties to keep an eye on them remotely. Initially we were sold a pretty pricey camera system, we wanted the best. 9 out of the 10 incidents where we needed to pull footage or go back to replay something maybe from the night before, we have never been able to. We were supposed to have the ability to access our cameras remotely and keep an eye on the property, for the last 2 months I have been unable to pull up the cameras. When we call our technician(Steve) if we are lucky enough to get a hold of him he tells us that we have to go to the property to access the cameras. That is not what we were told in the beginning or we would've never purchased. Their customer service is horrible and their tech support is worse. Reading other reviews sounds like its just our tech, which I called to complain that I wasn't able to reach and the receptionist told me to call my technician.... We were fooled into thinking we were buying something worth thousands of dollars, at this point we are having the equipment removed and installing some cameras ourselves. Something functional that we can actually access. Worst buy! We will never use them again.

    Vivint - securitysystems - Updated May 2026

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