Scott is super responsive and helpful. I quickly needed an alarm system installed for my insurance…read moreand he came out same day and get us all set up and made sure all of our existing equipment worked properly and had batteries! He also offered the best rate we had seen. I'm glad we decided not to go with ADT - their customer service was a nightmare.

Scott from Kiwi Alarms is excellent! If you are looking for a responsive, qualified, efficient…read morecompany look no further. Scott installed (4) four solar AI cameras plus the equipment to make them run. We downloaded the app collectively and he showed me the functionality of it. The cameras work perfect. Could not be more happy. I recommend giving Scott a call for any alarm and cameras.

Longtime customer here--disappointed by All Pro Security's recent handling of a serious safety…read moreconcern. Their rep insisted on a 3-year contract at the last minute, even after I explained I was planning to move. He became passive-aggressive when I declined. More troubling: their monitoring system failed during a false alarm, and I had to call them directly to stop the dispatch. Poor service and worse support when it matters most. I wouldn't recommend them to anyone looking for reliable home security.

The person who answered phone I asked if done work in Arrow Creek. She said no. She then called me…read moreback and said I talked to the owner and said he had. I said great can I get a few addresses in Arrow Creek. She said oh no they don't give out addresses. I said please call the owners of homes. She said she could not do that. Hmm maybe they haven't done work in arrow creek

This review serves as a formal public complaint regarding my experience with ADT and its billing…read morepractices. I was charged for services and/or fees that I did not authorize and that appear inconsistent with my agreement. Despite multiple attempts to resolve the matter through customer service, I have not received a clear explanation, proper investigation, or satisfactory resolution. The responses provided were inconsistent and failed to address the specific billing discrepancies raised. As a consumer, I expect transparency, accurate billing, and good-faith efforts to correct potential errors. Instead, I experienced significant difficulty obtaining accountability or meaningful assistance. Unauthorized or unexplained charges raise serious concerns regarding billing oversight and consumer protection compliance. Unless this matter is promptly reviewed and corrected, I am prepared to pursue further action, including formal complaints with consumer protection agencies and regulatory authorities. I strongly encourage prospective customers to carefully review all contractual terms and closely monitor billing statements when dealing with ADT.

If you have any problems with your system and they send ''Edgar' out, save yourself the trouble…read more He's a waste of time, doesn't have any ideas, can't do his job.

Stay away. Do not say you were not warned. Poor customer service, is an understatement. I was…read morecharged for them moving my equipment after being told all fees would be waived with purchasing upgraded equipment. I was charged anyway and spent over 1.5 hours talking to several reps only to be hung up on. Had to call back and final got a supervisor to fix it. Terrible customer service, I regret leaving ADT. You have been warned.

I also am a new client may 13th 2 guys Alec or Alex and another guy knocking on the door. Give you…read morethe sales pitch let me just give you a quote situation. Try it out for 30days and if you don't like it we will remove it. Well good luck with that. You can't cancel and when you call they try to lower the already high priced unit. This Alex guy returns text when things are going good but when shit hits the fan he is MIA pretty sad Alex. And definitely if I could give a 0 I definitely would. Customer support sucks

The contacted me quick after I sent an inquiry online. Awesome work, friendly, professional. I will…read morebe sure to hire them again whenever I need network cable ran at my house again.

Excellent service!!!…read more The crew, Tristen and Anthony as well as their supervisor, arrived promptly and did the work per the contract. There was one window that posed a potential problem because it was blocked by a built-in immobile desk with shutters. The solution was to install the detector on the shutters. I also requested a fob, something not usually offered. They thought it was unavailable with my system, They did the research to find that they are available and Anthony left the job to obtain it. When he returned, the two of them connected the fob to the system. Beyond that, Tristen was patient explaining how the system worked. One of my questions was not easily answered regarding how to access a chart I had earlier seen on the home page. Tristen spent time researching and finding the answer. Throughout the time Tristen and Anthony were here they worked quietly, conscientiously and with consideration. Update: Recent heavy snow damaged the sensor for the outside garage door. They will be returning to replace the sensor as well as adding a panic alarm function to the fobs. I've also requested outside signs to let people know about the presence of the burglar alarm. They've ordered them and will install them when they get them. I heartily recommend Northern Nevada Low Voltage!!!

We used Liberty Bell smart home to upgrade our home wifi. They installed additional equipment and…read moreeero extenders. After the system constantly cut out, they finally came out and saw that none of the eero extenders were actually connected. That helped, but the system continued to drop and reboot. Liberty kept telling me it wasn't their equipment, that it was the cable company. Finally, when I couldn't get the Liberty system to reboot, but the old suddenlink/optimum system was running, I reached out again to ask them to address their equipment failures, explaining that it wasn't the cable company's equipment. I left text, email and phone messages, and they never even returned my pleas for help. I finally hired Alpine Technical to come out and they quickly resolved the competing routers and IP addresses and left me with a running system in just an hour of their time. In my opinion, Liberty doesn't listen to customer experience and doesn't offer customer service. Their techs did not know how to set up the system they put in here and left me with a year's worth of headaches. I strongly discourage using them for anything except window blinds.

Great service. OB was a great tech and spent time making sure all systems were working properly!!read more

Daniel and his crew were very accommodating and patient with our security set up. We had an old…read moresystem that needed upgrading and it was a challenge. He and his crew handled it with patience and got the job done to our total satisfaction.

We recently called TID systems, we were in a pinch because the company that was going to install…read moreour Cat 5 cable did not show up. I called Vanda @ TID Systems and she squeezed me in the next day! Thank you so much, we appreciate you so much and will definitely use you again!!! Professional, timely and reasonably priced. MerchantsXL thanks you!!! ~Brynda

We have had them our alarm and vacuum system in three new homes Great service great people had…read moretheir service 20 plus years

I would never recommend Systems of Nevada. They are by far the worse company we have used for our…read morecamera system at any of our properties. We rely on a good camera system for our properties to keep an eye on them remotely. Initially we were sold a pretty pricey camera system, we wanted the best. 9 out of the 10 incidents where we needed to pull footage or go back to replay something maybe from the night before, we have never been able to. We were supposed to have the ability to access our cameras remotely and keep an eye on the property, for the last 2 months I have been unable to pull up the cameras. When we call our technician(Steve) if we are lucky enough to get a hold of him he tells us that we have to go to the property to access the cameras. That is not what we were told in the beginning or we would've never purchased. Their customer service is horrible and their tech support is worse. Reading other reviews sounds like its just our tech, which I called to complain that I wasn't able to reach and the receptionist told me to call my technician.... We were fooled into thinking we were buying something worth thousands of dollars, at this point we are having the equipment removed and installing some cameras ourselves. Something functional that we can actually access. Worst buy! We will never use them again.

If I could give zero stars I would. Two men approached my home after dark at 7:30pm and…read moreaggressively knocked on my door twice. Our front porch lights were off. When I asked them what they wanted through the camera they said they were from this company. I told them we weren't interested and they said "fine we will pull your credits" and walked away. Why is it acceptable for a security company to target peoples homes that have recently moved in and knock on your door after dark?? What kind of security company allow their sales reps to make people feel that uncomfortable. Real nice tactic, will never ever be using this company and I suggest you do the same.

They go door to door selling ADT products you can order through ADT directly. The two creepy people…read morewho came to my door wanted to come into my newly purchased home to "evaluate" the services they could provide. I called ADT and they said they would never do that. These people are adding an additional charge and flat out felt creepy to me.