This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

So I just got screamed at on the phone by this business. I got a state inspection and oil change,…read moresome fluids topped off, etc. in March last year and everything was pretty good. No complaints. They did great work. I had a Pep Boys oil change coupon so I took my car in today to get that and the inspection done. Took lots of trips so my cars brakes and tie rods quality didn't pass this year. Not islands imports fault, I'm sure they were passing last year. Big quote from Pep Boys. I called Island Imports to ask about their hourly rate since Pep Boys was rather high. Pep boys stated they would allow me to bring in parts to put in, so I was just shopping for an hourly rate and seeing where I could find ways to save. When I told whoever answered the phone at Island Imports this, they started screaming at me that they were not a reputable business and shops aren't allowed to do that. I didn't know that, but I am just trying to figure it all out. I interrupted her in the middle of what she was saying to state that pep boys told me differently, but that I was simply just trying to understand their hourly rates. The conversation devolved from there, I was near tears trying to get words out, and she was still telling me how rude I am for interrupting and implying her shop would ever put on parts I brought in myself. I was just trying to ask what their rate was to understand general costs. It was the most uncomfortable conversation I have ever had with a business and it ended her eventually explaining rates are dependent on a number of factors, and more or less stated that they didn't want my business and I should stay with Pep boys. I'm still gonna give them three stars because I know they're capable of good work, so I hope you guys have a really nice experience like the first time I went.

I was amazed by and great service that I received from Island Import Services. They were honest…read moreabout what needed to be done to my car and their generosity and kindness is unparalleled. I will definitely be taking my car here for any work that needs to be done and recommending them to all my friends! -Kira, Richmond VA

My first time using Edwards and they are the absolute best. Old school, honest, excellent customer…read moreservice. They have a new customer in me. Really appreciate their help and services.

These people are the worst kept my car for a week replaced a piece that was never broken and padded…read morethe price of the part 4 times it's cost the part was 40 dollars they charge me 298 dollars the job took 20 minutes to remove the part at a new shop and put back the original part that worked fine they charged me 198 dollars in Labor. Crookes theifs if you trust them rude unprofessional people you will be ripped off The original owners died year's ago and these vampires are using his old reputation to pray on anyone in destress beware

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

If you live in RVA, you lived through the hellish week where there was ice everywhere. Living in…read morethe city, I drove over ice to get parking spots. I ended up getting a flat tire in the process. AAA took my car to Leete Tire for me. I usually go somewhere else, but wanted something walking distance and easy to pick my car up since I had a busy week ahead. Getting my tire plugged and patched was so easy and way more affordable than I expected. I paid under $40 for the repair and was thrilled. The gentleman who helped me check out was really kind and answered all my questions about the tire too. I highly recommend coming here to fix a flat tire.

I went here for a state inspection. Everywhere else I called had a several hour or even days wait…read more They got me in right away. & It only took 30 minutes!! They did not try to upsell me, and even gave me a discount for my VCU affiliation! I definitely plan on going back here next year.

Best suspension shop in VA. Very knowledgeable and professional. Been using them for over 20 yearsread more

For years they have worked on everything I own, from big trucks to big big trucks to small 6x12…read moretrailer axles. ALWAYS QUICK, PROFESSIONAL, AND FOR LESS THAN OTHER PLACES FOR THE EXACT SAME REPAIRS,,, you don't get that weird 'scammy/lying' vibe that you can get from a lot of shops, just straight forward and out the door and most times for less than their original quote!!!! I love this place and they probably wont even know who I am writing this as they treat us all the same, they fix us up then we walk the painted line to the cashier and pay

THE OWNER IS RUDE AS HELL!!!!!!!!!!!…read more First of all she greeted the phone VERY rudely. I tried to explain my situation and she kept cutting me off.... and then hung up on me because I wasn't answering her quick enough or to her liking... I WILL NEVER use this towing company. I've been in Richmond for over 3 years & I promise I will HIGHLY DISRECOMMED this towing company for as long as I stay here... alll thanks to the owner. Mind you she never gave me her name. Just hung up on me twice. WHAT A JOKE TO RICHMOND. Thank you for saving me money! if you're in need of towing use J&R towing or FINAL NOTICE TOWING. save yourself from some rude customer service. this business is 0/10.

It's stressful when your car breaks down on the side of the road, and the last thing you need is a…read morestressful towing experience! Luckily, my evening went more smoothly thanks to Dennis' Towing. My car broke down a the highway ramp near Staples Mill and I called at least 7 different towing companies in the area with no tow truck availability. When I called, I was told that there would be a truck available in approximately 45 minutes, and that they would call me back then. I was contact by Keith who was very professional and respectful. He called me to tell me when he was on the way, that he had a (more urgent) call from the police to respond to an accident and he let me know that it would be a little while longer before he could tow my car. No worries, I really appreciated that I was kept in the loop. Eventually, that evening, he towed my car to the mechanic and dropped the key off in their drop box. I've never used a towing service before, but Keith was very communicative which is important for times like these. Their prices were very fair - $65 base fee with an additional $4 per mile towed. The job got done and I'm satisfied with my experience; I'll be contacting them if I ever need towing again.

Pete has been maintaining and repairing our Saab's since 2003. He has great knowledge and is very…read morehelpful. Shop is easy to locate in Church Hill area.

Pete earned my trust immediately with his extensive knowledge with Saab's. Finally a mechanic I can…read moretrust , the kind that sees a simple fix while working on the car and repairs it with no extra charge or even point out what he did. I will easily drive to Richmond (100miles away) to have my Saab services and fixed.

Very curt person on phone when appointment made. Dropped off truck night before so had all day to…read morecheck leaky tire. At 2:00 "can't find paper work". Picked truck up at 4:00. "Can't find leak but when we took tire off sensor broke. We will split the cost with you". Saturday morning prior to going out of town tire pressure 17. My husband found leak and patched it. How can a tire specialist place not find the leak??? First experience not a good one.

Can't really find anything to complain about. Quick, friendly service - he'll try to save you money…read morewherever he can, and let you know when you need to spend it.