LOVE, LOVE, LOVE The Pet Stop!!! We used the services of The Pet Stop for almost 8 years while living in MD, and can not recommend them enough! I am surprised that anyone would be unhappy with their service, but it does seem like the majority of reviews left by the negative reviewer are negative in nature, blaming "poor or rude service." Anyway, when we started using The Pet Stop, they were just starting out, and we got to know Theresa, the owner, well. We had been using another dog walking service, and when that dog walker went on medical leave, she referred us to Theresa and The Pet Stop, and we will always be grateful that she did! We found Theresa to be caring, attentive, flexible, and most of all, loving of our two dogs, one of whom was a rescue who had some behavioral issues. Our rescue didn't warm up to just anyone, so we were initially wary of having anyone new walk her, but, literally, from the moment that Theresa met her, she and Theresa bonded immediately. We were amazed! When our original dog walker came back from medical leave, my husband and I really wanted to retain The Pet Stop as our primary dog walker, so we asked Theresa if she would stay on. Theresa asked that we speak to our original dog walker first, since she was referred by her, and she said that she would only do it if it was ok by her. We were even more impressed by that, as, to us, it spoke volumes about her character as well. Thankfully, we did get the blessing of our original walker. We originally used The Pet Stop's dog walking services, and then started using her boarding service as well, which she calls the bed and biscuit. She always left detailed notes during the walks, always contacted us with any issues, was always flexible, and even did some much needed training on our rescue (free of charge). We also used other members of her team, and we have always been satisfied. We've always found communication to be easy, with both Theresa and/or other members of her team. We never had any issues, and found them to be extremely responsive. We did a lot of traveling, and we always hated having to kennel our dogs, especially the rescue, so the bed and biscuit service was a God send! Our dogs were not crated, and they got to socialize with Theresa's family, including her dogs. Plus, she has a huge yard, a couple of acres, I think, so they were able to get plenty of exercise too. Theresa always sent us updates on our dogs, which was very important to us since they are our babies. We never had doubts about leaving our pups at The Pet Stop, we could tell how much she loved them, and how much they loved her, just by the way each interacted with the other. They always came home happy and tired out from all the play time (which was great for us). We were so sad when we moved, and we are now busy trying to find a new dog walker who we can trust, and feel comfortable with, as much as The Pet Stop. read more