I bought a very expensive bra here a couple of years ago and am still annoyed with myself about it. I was measured and they decided I needed a particular style of bra. They brought me exactly one in that style and then brought several others that did not fit. They did not have many in my size but would not say so. Most of their bras were for very large breasts. They charge for a fitting which is deducted when you buy a bra. I bought a bra which was about two hundred dollars. I think I wore it once. It was not comfortable. I am older and not very big. I will never go back. read more

Awesome service and great selection of plus size lingerie! I have purchased from them many times and always very pleased! So many beautiful items and they are experts at fitting to insure you're happy with the fit of your items. Recommend!! read more

When purchasing undergarments at this shoppe, the owner April, helped me fasten my garments in the back. She held both straps together so I could take them from her and fasten it. She NEVER had me reach around and put the garment on myself. When I was faced with fastening these items myself ten days later, I COULD not do it myself. I never had! I had to drive to the store and have April put my bra on. Years before she had done this to me and I realized it then. None of the bras I purchased could be put on by me alone. I needed a second person. I get a junk email from one of the workers, alerting me that they were going to throw my garments away. ALERT. Make sure this woman doesn't pull this fast one on you ... pulling the bands together in the back to fasten it so you never fastened any of them yourself. read more

Women who make fun of me for writing reviews of bra shops either don't know there are amazing places like "The Perky Lady" or don't know they are struggling. I knew I was struggling when I passed this shop. In fact, I have known for months, years. They were able to fit me in about 8-10 minutes (no joke, really! And they told me they could, too. It sounded like they were down for the challenge.) while my son was struggling to keep his un-napped-self together. He was sitting upside down and laying on the floor at one point - but reasonable considering the circumstances. The service was prompt, quick and helpful. The prices are reasonable for anyone who has struggled with hard-to-fit sizes and the bras are adorable. This shop is just what I needed. read more

My bra fell apart after 4 weeks after very minimal wear! And the Perky Lady does not care about customer satisfaction. After 2 years in nursing bras, I was so excited to do something for myself and try the Perky Lady. I followed their instructions very carefully - fasten in the back and use the swoop and scoop method as directed, store flat, very gently hand wash and wear minimally. And it still fell apart! I rarely wear bras since I work at home so this was probably only worn for at most 2-3 hours a day for 2-3 days a week while doing errands! I contacted the store and they refuse to do anything except offer $10 off a future purchase, which is very small when you consider how much these bras cost. A bra should not fall apart this quickly! I wish I saw the store's recent negative reviews about other defective bras before I visited. It's disturbing to see the Perky Lady's response to these reviews because blame seems to be frequently placed on the customer. I planned to buy more from this store and recommend, but I cannot give business to a place that won't stand behind the integrity of their products and prioritize customer satisfaction. read more

The Perky Lady - Bra came apart with very minimal use - Lingerie Near Me - Apex, North Carolina

TL:DR I bought a $100 bra at The Perky Lady, it broke after one wearing, and they refuse to fix it. I went to The Perky Lady in downtown Apex to purchase a strapless bra for a wedding I was attending. I've always had good service there and wanted to support a local business. I wound up spending well over $500 on three additional items as well. Pricey, yes, but worth it I thought. To my surprise, after wearing the strapless bra once (once!) the underwire started poking through. I brought it back to the store to see what they could do. The store manager, April Buchanan, asked me to explain to her how I handled the bra. I told her that I put it on by fastening it in front, then sliding it around and flipping the cups up. "Well THERE'S your problem. You are supposed to fasten it behind you." Evidently this expensive bra is so delicate that it cannot handle being put on the way all my other bras have handled over the last 46 years. She told me this was explained to me at purchase. I truly do not remember being told, as I would have remarked about it. Also, if I had been informed, why would I have demonstrated to her the "wrong" way? Ms Buchanon said they had not received any other complaints so it couldn't be a manufacturing issue. (Huh?) I did not expect to return or exchange the bra. She said I could possibly take it to a seamstress to get it fixed, which she stressed that they would absolutely NOT pay for. That's all I wanted, really, was reimbursement for getting it fixed, and possibly some acknowledgment of faulty design, or an omission in their sales process - NOT that I was at fault for my apparently aggressive dressing. I would advise you not to shop at The Perky Lady. read more

The Perky Lady - Underwire poking through after ONE wear. - Lingerie Near Me - Apex, North Carolina

What am amazing experience! WE loved it so much and had an great time with the owner April. She was very personable and relatable. Got the sizing perfect on the first try! The pricing is the same as any other "tailored" shop. You aren't going to spend less than $50 on a bra - if that is what you are looking for - this isn't the type of place for that. However, they do have a good selection to choose from. Oh! they have these candles that are made specifically for their location - please do yourself a favor and get one! They smell soooo good and you don't even have to light them! That's how strong the smell is. read more

Do not shop in this store. Spent 1 hour being "professionally fitted". Paid $140 for a bra that I could only stand wearing for 3 hours before the pain was too great. Was informed it was not exchangeable. UNACCEPTABLE ESPECIALLY CONSIDERING THE PRICE I PAID AND WAS INFORMED THIS WAS A PROPER FIT. not only is my chest raw from it but so is my back. BUYER BEWARE. TERRIBLE CUSTOMER SERVICE read more

After spending 2 years in a maternity/nursing bra I decided it was time to invest in some new bras, and hopefully find the perfect fit. Even before my pregnancy and having my baby, I never loved any of my bras or felt I had the perfect fit. My chest is on the smaller side, but things did change a bit after nursing, and I wanted a professional bra fitting. I saw The Perky Lady was recommended by Moms in local Facebook groups, so I decided to head to Apex to try them out. I went in on a Saturday around 11ish. There were a few others getting fitted, so I waited about 10 minutes. I got there at the right time though, because there was a little line as I was leaving. The shop has a small room with some lingerie and special items on display, the rest of the bras they use for the fittings were in another area not open to the public. Once I was back in the fitting area she started with one measurement and then left to bring back some bras to try out. She helped me into each one and adjusted the straps for me. If you are weird about people seeing you topless, this might be pretty uncomfortable for you. After a year of nursing, I just didn't care haha. The first one she brought back was see-through, I let her know that I really wanted something with a little padding. I got the feeling that wasn't really recommended for me, but she did bring back some other options. Not going to lie, but every option seemed to have something that bugged me a little bit, either the band dug in weird near my armpits, the front felt like it was digging, etc., but she assured me they were the right fit. Even though I wasn't totally sold on any of them, I decided to treat myself and trust that this could end up being the best bra ever after all the recommendations. I wore it home, and ouch!!! within an hour I wanted to rip it off. I tried to wear it on and off the next few days, and it was so uncomfortable and the band was just digging into me. I was convinced they sized me wrong, and upset that I had just wasted $80 for a bra that would sit in a drawer. I emailed them and got a quick response with some suggestions on 'breaking it in.' One of the last tips in the email was to buy a bra extender, and if I followed all their suggestions and it was still uncomfortable I could go back in to be refitted. Ok here's my issue...I love supporting small businesses, and I hate leaving a bad review, because the shop was cute, the staff were responsive, and a lot of people rave about them....but seriously, I don't think I should need a bra extender for my brand new, personally fitted bra!!!! I did decide to buy a bra extender, and it fits fine with it, leaving me to believe I was fitted wrong in the first place! I realize I can take them up on their offer to go back, but I'm pretty uncomfortable doing that. It seems weird to return a bra that's been worn, and I am not convinced the return visit would be very welcome. So to sum up my extremely long review...I am not sure if I just got unlucky, since everyone else loves them...or if it might not be the spot for someone with a smaller chest...either way I'm still on the hunt for the perfect spot to buy the perfect bras. Tip: check their website and/or Facebook page for a donation deal...when I went I was able to donate old bras and receive $10 towards my new one. So my bra cost $80 instead of $90. read more

My experience with The Perky Lady was great. The fitting took about 30 minutes. I picked out 3 regular bras and 1 sports bra. I've been wearing them all in rotation for over a month now. They were a little tight at first, but as bras do...they loosened up after a couple of weeks, and are perfect now. Super comfortable, and I'm not worried about anything falling out. The sports bra is fantastic...it keeps everything strapped in. I would definitely recommend to anyone with large breasts. It is otherwise so hard to find anything durable that fits. read more

I had the best experience at Perky Lady. I had honestly never been professionally fitted, and I felt so comfortable. The fitting process was easy, and trying out different fits and styles was (surprisingly) so fun! I left with 3 bras that fit me beautifully, and I definitely have plans to go back for more. Pro tip - I'm glad I paid the $25 to have an appointment slot, and I'll do that prior to my next visit. It just made the whole thing more easy. read more

You must have an appointment to be measured for what we dont know? But you cannot see merchandise and condecending snotty rude staff, dont bother "shopping" here they do not want your business read more

I went to return some bras that were pass the 7 days that they would not take back. When I bought them I never saw the sign that said had to be returned in 7 days. I also ended up buying bras I really didn't like or feel they were sized right. Told to cut the wires out. They are both $ 70 bras. I won't be back. read more

I had an appointment for a bra fitting. The woman who fitted me was unfriendly, never smiled. She measured me and brought me bras based on that measurement. They were super expensive and very uncomfortable. When I asked for a bigger size, she kept saying they won't last as long...which doesn't make any sense. She did not listen to what I was asking for. She brought me bras in black, purple, dark blue. When I said these dark colors would show through my shirts, she said,"winter's coming and you can wear a sweater!" Ridiculous! She never found a bra that I was comfortable in. Waste of $25. I'll stick to department stores. read more

I had an amazing experience at my VIP fitting. The bras chosen for me to try on were not only absolutely beautiful, but shaped and enhanced my bust in ways I didn't realize were possible. To address some of the more negative reviews you may read..... Yes the bras are expensive. However, they are no more expensive than what I purchase from Torrid. I didn't have sticker shock. If you typically purchase bras from a local department store, you may be surprised. Expect to pay $70-100 per bra. Yes, one of the bras I purchased has a very uncomfortable band, but it's not a bra that I will wear for everyday work. It's a bra that I will wear under party dresses and for special occasions. It's intended to enhance the look of my wardrobe and it does just that. I equate this bra to wearing high heels. I hate high heels. They are extremely uncomfortable, but some outfits require a heel. The other two bras I purchased are snug, but comfortable. I was explained up front about the return policy. There was no question about how long I had to return the products if needed. I was also told the refund would be for store credit only. Overall, I was very pleased with my experience. I have every intention of returning when I need to make my next purchase. Thank you, @The Perky Lady for a wonderful shopping experience. read more

Bra shopping is right up there at the top of the list of unpleasant and frustrating things to do - unless you shop at Perky Lady in Apex, NC. A knowledgeable, engaging and totally non-judgmental woman does a sizing, brings you several very pretty bras to try on, and helps with the proper strap adjustment. She asks you to reach arms up and move around a bit to ensure that the bra doesn't ride up and she offers helpful information about how to wash and take care of the bra for longer wear. I believe my fitter said they carried 160 different sizes in stock, ensuring that the fitting is completely personalized. In addition, the shop, newly relocated to North Salem Street, has gorgeous and luxurious panties, pajamas, negligees and more. My experience was very pleasant and I left with two bras and a few other things. I will certainly visit again. read more

Service was phenomenal. Scheduled a quick fitting and April was seriously amazing. Was able to find quite a few bras that fit well and made me feel so sexy. My friend was also able to find a few items for herself. They had a large selections of styles and sizes which was so great because my size can be difficult to find at big box stores. Love that they have a wishlist so my husband could come shopping for me and know my size and likes. I will absolutely be back whenever I want something new! read more

Bra I purchased was too tight felt miserable,and was going to just return a second one I hadn't even worn that still had tags but they only offer store credit. read more

Found this gem tucked just around the corner from the shops of Downtown Apex and so very glad I did. I took my teenage daughter for a fitting and April made her so comfortable in the fitting room that she found bras that truly fit that she actually loved. This is a MUST for us ladies in order to have a true bra fitting with high quality items and 'Fit and Sip' gatherings would be a great idea for this place! Go see April at The Perky Lady!! read more

April and her shop = Friendly Spirit. Nurturing. Expert! I have been avoiding wearing bras for years. As a small breasted woman, I was frustrated that I could not find a fit and style that elevated my feminine nature. When I walked into the Perky Lady I exhaled...the space is so welcoming and bright and April, the owner expresses the same energy. She spent a generous amount of time with me. I left with a smile on my face and joy in my heart...and a beautiful petite bra, a sensual nightie, and comfortable but sexy underwear. April followed up with a sweet and supportive email that reinforced my love of her shop and her energy. If you are looking for a bra and something special to soothe and spark your spirit, no matter your size, you must visit The Perky Lady! I know I will be back! read more

The fitting went well. The bras were nice but I was talked into buying a couple of very expensive bras which she knew I was struggling with the price. I ended up buying them anyway but woke up the next day with extreme buyers remorse. I was told I had 7 days to return them and I was there within 5 days. Unfortunately I was not able to return them; I could only get store credit. I did not want to spend that much money but I asked them to show me the more affordable ones I had seen on their website but of course they didn't have any of those. Just the super expensive ones. So now I've got this crazy amount of money to spend at the store with nothing I'd wear. Hopefully they'll get more stock in soon. But they really should tell people you can only return purchases for store credit instead of posting it in tiny print in the dressing room. I've shopped at other boutiques in the area that have the same policy but they tell you their return policy BEFORE you buy. I was extremely disappointed. read more

I have despised bra shopping and in desperation went to The Perky Lady. Walked in and said I need your help! April jumped on it and made me feel so comfortable and took the time to find my true size. I am in love with my new bras and can not wait to go back and purchase more from my wish list! Best customer service ever!!! Love her selection of well made and sexy bras!! read more

I feel like a total boss lady!! April was awesome!! She knew exactly what I wanted and her kindness & professionalism made my day. Thank you Perky Lady! read more

This is the only place that I will ever shop for bras and lingerie from now on. April, the owner, is knowledgeable, kind, supportive, and so much fun to work with. I needed an undergarment for a formal dress, and she was able to give me spot-on options that fit wonderfully. Of course, I purchased much more than just that one item! April makes bra and lingerie shopping fun, and I cannot wait to go back! What a wonderful store and owner to have in our area to support and empower women. I highly recommend and will return again and again. read more

I had to pick up something for a lingerie shower and wanted to show local.. and I am so glad I came upon the Perky Lady! I got a great gift and plan to head in for my own custom bra fitting soon. I can't wait! read more

OMG I don't know how long I have been wearing the wrong size and style of bra! Went for a fitting today and I was amazed at how much better I feel, and I went down in side rather than up. I already feel better, they know how to treat you, assess what you need and what will help you look better. read more

I was fortunate enough to stop in here and get the best bra fitting ever. The service was attentive and personalized to my needs. I found the best fitting bras I have ever owned, and will be buying more soon. The shop itself is filled with a variety of bras, panties, hosiery, lingerie, nightgowns robes, and items to pamper yourself. Oh, and don't forget the chocolate! So many wonderful finds. The perky lady is a perfect stop for women of any size, and the prices are comparable or less than I have spent and Victoria Secret and Soma. They also carry some European and Australian sizes, which offer more options to find the best fit. Such a great shop and staff, I am looking forward to my next shopping experience. read more

In December I visited the Perky Lady to purchase a lingerie set for my partner abroad. April was very helpful and attentive in discussing sizing and finding a set that I thought would be appropriate. She also willingly extended the return deadline as I would not be giving it to partner for a couple months. But when I did travel and give her the gift I was horrified to find that the bra size was completely wrong. April and I had discussed sizing and decided on a B-cup, but it turns out what April had put in my bag was a D-cup. I had trusted her to gift wrap the correct size and I was disappointed in discovering her mistake only upon giving the gift. I am sorry to report that April has refused to acknowledge her mistake nor to make amends. I recognize the Perky Lady's return policy and the kind extension she offered initially, but given that this was clearly her mistake (which I would like to assume was inadvertent and not intentional) I feel that an honorable professional business would do what they could to correct an error of theirs to ensure customer satisfaction, rather than hide behind their return policy. Unfortunately, The Perky Lady has refused to do this. read more

I came in with a friend one day and bought a quarter bra that the owner said would fit me. It was way too small when I tried it at home, so I tried to exchange it 2 days later. I was told there are absolutely no exchanges. After going back and forth with her, I told her I can't wear this and that it was for my boyfriend who was coming home from a trip. She then asked me, "Oh, so your boyfriend is the one wearing it?" I was confused and said, "Why would you ask me that?" She said "Oh well, we don't judge anyone here." She was smirking, and the comment seemed really inappropriate and offensive. I was so upset I said, "Why are you being so rude to me?" and started crying. She then said, "I have the right to ask you to leave," and escorted me to the door with tears running down my face. If there are no exchanges she should always suggest trying it before purchasing; she admitted that she will do this in the future, but would do nothing for me and was unapologetic about the whole situation. I work at a small business as well, so I understand certain policies, but I know better than to ever treat another person this way. read more