I was invited here as a part of a company dinner on a Friday night. Not sure if the place was booked solely for us or if they were just having a slow night. Our company had about 30 guests attend and aside from us there was about 3-4 other tables booked nearby that weren't part of our group. The place is pretty big and they had a dancer along with a singer perform. There wasn't a menu to order from, they just brought out multiple appetizers and sides for us which was great for me! Since I haven't really explored Mediterranean food, it was great being able to nibble here and there with all the different side salads, hummus etc. The main course was also provided the same, plates for the whole table to choose from different meat options as well as rice. Everything was delicious! read more

The Palace Lounge - Entrance - Middle Eastern Near Me - Upland, California

What a shame it is to write this review for this place....I had high hopes for here as the atmosphere and menu looked promising. I was meeting up with a friend who had arrived about 20 minutes before me, not only did nobody greet them at the entrance to seat, but my friend ended up seating themselves because nobody approached them. They sat for 20 minutes alone without anyone approaching them or greeting them. When I arrive and I come to seat myself, and the restaurant had a good amount of people there, including a ton of children essentially running around. I let one of the workers know we've sat down at the location we did and I go and take my seat. We wait another 15 minutes and nobody come says anything to us....despite SEEING us there, I made sure of it... We got up and just left, can't believe that the service wasn't only bad...it was literally nonexistent. Overall, yikes! I love trying new Mediterranean spot the most but this was just crazy. read more

Terrible didn't even make into the establishment, never had heard a hookah lounge needing reservations. Definitely gave off racism, not greeting at all do not recommend for blacks or browns even tho they are supposed to be Indian mediterranean. read more

Amazing everything. This was my first time and the waiter was so nice and talked us through everything. Food was also perfect

Amazing service! Love this place and the owners! They even have their own ! Beef Kabob read more

The Palace Lounge - a one dollar bill - Middle Eastern Near Me - Upland, California

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The Food and the service is Absolutely Amazing !! The owner Samer is the best host ever. They have great entertainment.

One of my worst experience in a Middle Eastern restaurant, especially on New Year's Eve costing our table almost $2300 for absolutely nothing. Their food was horrible service was Soso management forget about them. It all started when our table location was changed. We were right next to the dance floor, we ended up Literally in front of the doorway. They are two singers One of them was pretty good the other one I don't know where they found him at. for a New Year's Eve party honestly it was a very bad experience. Never been there before first time and we celebrate New Year's Eve out every year. read more

We just had our office Christmas party celebration here. We were told that the restaurant opened at 8pm on Friday night. As soon as you drive in you'll need to have your cart valet no other choice. The staffs where very friendly and attentive to our needs. You can see that they are kinda overwhelmed because we where a big party. But they will get our request eventually. Inside the restaurant is very clean and roomy. Nice place that can accommodate large parties with separate rooms. We had 100 plus people in our party. The food was great. They served us appetizers first which was lots of food and then the main course about an hour later. We had beef and chicken kabobs, ground lamb kafta. I really enjoyed the food but didn't get chance to order a regular menu to get the full experience. As far as the ambiance, food and service is great place to check out. read more

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I came here for a special family event. The food was delicious and authentic. The scenery was pleasant and the bathroom's were super clean, neat, and tidy. The service was quick and the workers were very kind and helpful would come back! read more

lGreat Dining Experience I recently visited The Palace and had a wonderful dining experience. The ambiance was inviting, and the staff was attentive and friendly. The menu offered a diverse selection, and the dishes I tried were flavorful and well-presented. While I thoroughly enjoyed my visit, I'm saving that fifth star for that extra wow factor. Overall, a solid choice for a satisfying meal! read more

Did not let us know there was a cover charge of $60! Food was dry and entertainment was bland. I do not recommended this place ! 0 stars!

Is my first time here, I really love it, service is great , food it's great, hookah was amazing, they also have a life music, everybody was happy including me , 5 stars to this place:) highly recommended. I'll come back definitely read more

Absolutely the worst place to go to! For started they made me valet my car for the empty parking lot. Then tried to charge me $7 for valet! I didn't want to order any food, I just wanted to socialize with my 3 other friends. They made me pay a flat rate of $49 for food that I didn't even want. Told me I had to get something. The chicken was not cooked! It was pink. The beef was rock hard burnt. He told us "it's good that way".. the heck.. somehow I leave spending 65 because they forced a gratitude fee on my check. Yeah never going to come again! read more

I came here for a birthday party. The food was delicious and authentic. The scenery is alright, but the bathroom is very pretty and has flowers all around the mirrors. The service was quick, but it was probably because it was a private event. The workers were also very nice. I would return! read more

First time coming here this past weekend and I really enjoyed it! I liked the entertainment; belly dancer, DJ and then a singer. Lot of good, fun energy. They have a few options when it comes to the menu, our table went with the appetizers option which is $40 per person. It comes with about 9 or so appetizers, most are in the photo I attached. There was enough for all of us at the table. When it comes to paying, they make it easy as you can pay per person separately. Btw, they already add gratuity into the check. Check them out if you're looking for this type of vibe. Hoping to check out their salsa night on Tuesdays sometime. read more

The Palace Lounge - Hot & Cold appetizers - Middle Eastern Near Me - Upland, California

It's amazing place !!! I recommend it for everyone I went there for food and entertainment I had a bless time definitely I'm coming again

Scam. Don't bother. They will charge you for parking, sitting down, everything. No one there for a reason

First off the food here is amazing!!!! love the atmosphere bathroom clean and their staff serves was pretty much on point would recommend too all my friends and family read more

The vibe was good, the hookah was great but the food was subpar. For one, there is no Moroccan food despite being advertised as having middle eastern and Moroccan cuisine. Second, the menu is extremely minimal. Lastly, the meat tasted old; as if it was about to turn. They were kind and removed it from the bill but it was rancid!Yuck. In short, go for the vibe, go for the hookah but steer clear of the food. read more

Rude waiters , bad service, rotten food,high prices, toxic environment ,don't recommend for families or couples. Went there twice both were bad experience and the owner as usual apologise. I gave this place a chance not to write a bad review but it happened twice. read more

Great food, great hookahs, great live entertainment, all for a great price! Love coming here with friends and family always a good time! Also great for private parties and I also heard they're remodeling now so I can't wait to visit them again once it's all done! read more

Overall it was a fun night. We arrived early..8pm. The place was nearly empty so we were able to snag the best table. We ordered hookah & drinks..the waiter & staff were very attentive & pleasant. Around 10 the place was almost filled..music started..by 11 the place was crowded..belly dancers then live singer. Everyone was having fun. By this time the staff does get very busy. Be patient & they do their very best to make everyone happy. We left at 12:30 but the place was still full of positive energy. Being Halloween weekend it was fun to see some people in costumes. read more

The best place for the best service from variety of hookah flavors to the quality of food! The hummus and other appetizers are to die for! Can't wait to be back! read more

Great place .... great food hookah is awesome Owner is very friendly like to come on Wednesday Special for fresh fish read more

It is the place to be if you looking for a great tasty Mediterranean food serving hookah with a great customer service very professional the owners are the best ,manager one of the kind. I wish I could make it more often down there everybody there great please keep up the good work. read more

It's the place to be. Local and very friendly and nice for all occasions they have a great food and service and friendly staff to make your visit as happy as it could be and you get to enjoy the entertainment program they have available every week. And not to mention the hookah. read more

Under the new ownership there is Great atmosphere, Great service and the remodeling really uplifted the character and scale of this restaurant/lounge. Definitely recommend attending on of their routinely schedule parties with singers. Food tasted great and Shawarma night is one of the best! read more

This place was great, they offer a whole experience, they have belly dancers, live music, hookah and the food was excellent! I went for a date night, it's a Middle Eastern restaurant, so we didn't understand the music, but the waiter was awesome and explained things, overall I would go back, food was delicious and drinks were good! read more

I went there on a Saturday night. There was minimum cover charges, the valet parking was mandatory. Let's talk about food: Food was not bad.. However, they charge us 40 buck for small Mazza plate which is similar price to the dinner plate that we ordered. 3 of us ended up with a bill of 400$. The services was good. Show was very poor. Inexperience belly dancer and the singer was really bad. On top of that there was no DJ rather than a YouTube running with loud outdated songs. I can't say id want to come back since there is no value in return of what we paid. read more

This place was pretty good for a large group. I came for an event with my school. It's not the most aesthetically pleasing place on the block and there is very limited parking. But the owner is extremely friendly and eager to serve. Servers are equally friendly and attentive. We had a large group but our waiter and waitress kept up by keeping the food coming, drinks flowing, and hookah on point (probably also because there was only one other group of people there). The food was fresh and absolutely delicious. I'm not even sure what I ate throughout the night, but it was all great. Of the few items I remember, the doulma and chicken were really good. I'm torn. The food was great and the staff was friendly, but I can't say whether or not I'll be back here. It's a very large restaurant with great food, but something is up for us to have been there for a good three hours on a Friday night and have only one other group of people there. I recommend that anybody in the area with a taste for Mediterranean food to give it a try though. You most definitely won't be disappointed by your meal. read more

The Palace Lounge - A great spread for our group dinner. - Middle Eastern Near Me - Upland, California

It was our first time at the Palace, great atmospher, excellent service, good food, great hookah, Great hospitality from the owner Mr. Ghazi, wonderful entertainmen. only one friendly suggestion, I wish the entertainment would start a little earlier. read more

I come here often with my wife when you want to enjoy a great night out. This place has it all under one roof. Best food. Best entertainment. Drinks hookah. Belly dancers and salsa in the other room. They even have lessons for salsa that my wife got to experience. The best part about it is they always treat us like family.. read more

The Palace Lounge - Best flavor hookah - Middle Eastern Near Me - Upland, California

As soon as we walked in we were welcomed graciously with open arms! They sat us in front of a beautiful stage & told us entertainment was going to begin at nine o clock. Usually it is 40+ to stay for the full experience but they kindly let us stay without the Cover charge! So generous! The service and waiters/waitress were amazing! Specifically Amanda, a waitress that works here extended a warming welcome & provides further information about the entertainment and prices. She then said she would talk to her manager to let us dine without the cover charge and he allowed it! So amazing! Thank you so much Amanda.. we are devoted customers now and will spread the word about your impeccable service! I love this place. I usually go to Anaheim to a place called Fusion for hookah and drinks and food.. but this is closer and I felt super welcomed! Thank you so much for your service! 10 stars! read more

The Palace Lounge - Middle Eastern Near Me - Upland, California

It's the place to be I love it with my Family You need to come here you well love it I will come back again to this piece Good people here and good service read more

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My family of 6 including myself attended the event that occurred November 19, 2016 I had made a reservation a week and a half in advance because we were celebrating a surprise dinner for my father in law that day (Nov. 19) and there was no price mentioned but when we got there we got told that there would be a $100 fee per person because of that night's event and to top it off we got placed on the corner table beside the stage speakers the performance and food was great but the lack of communication of both pricing and the fact that we didn't get to choose where we were most comfortable sitting and the pricing was a bit much for the service all in all I don't see myself or my family coming back to this place read more

The Palace Lounge - Middle Eastern Near Me - Upland, California

Food is great But it's a ripoff on weekends Charge 40-50 per person, they never tell you. When you ask for water they bring you Costco water for $4 You can't order a plate you need to get the appetizers then the food, the main dish is for teenager. And they add money for 18% gratuity but they hardly ever show up to your table $450 for 5 people, only water and 1 hookah. We all left hungry and ended up in Taco Bell read more

The best of the best Every time we go there we found the good hospitality and friendly atmosphere. The food is so delicious and fresh His hookah is the best hookah ever read more

The Palace Lounge - The best hookah ever - Middle Eastern Near Me - Upland, California

The best place to go to for an outing with a group of people who has an appetite for great middle eastern food, enjoy Arabic music while smoking amazing hookahs and sipping on ur favorite type of a drink(they have full bar and bottle service). The staff are friendly, very helpful and the service beyond excellent. Also, the owner Dr. Ghazi is always so welcoming and will do whatever it takes to make sure u leave satisfied with a big smile on ur face. Totally recommend this place. read more

This is the best place to go for hookah! Had moroccan food for the first time and it was the most amazing. The hummus was addicting. Youssef & david had the best service I've ever experienced. Fast, kind & informative! Give this ace a try and you won't regret it. ;) read more

The Palace Lounge - Fabulous service. - Middle Eastern Near Me - Upland, California

We decided to celebrate bringing in the New Year at The Palace. Suggested by our friends and it being our first time. Well what a disappointment for $150 per person, $300 in total for my husband and I. First off we arrived a little before 8p, no other parties were there, the staff were literally just beginning to decorate the restaurant!! That should have been done the day before New Years event or at least in the morning not an hour before people arriving. Secondly they did not have a stage/dance floor for dancing. Mind you it was raining, the rain was consistent and hard. Well you had to walk through random puddles of water to dance in front of the band with watering seeping dripping through the cracks of the ceiling, definitely unsafe and it was a hazard. In addition they advertised belly dancers for the event, included in the expensive package deal. Well we asked the owner and he said the belly dancers were charging too, much for the event so there were no belly dancers that we paid for that was included the package. The singer was bad and the DJ was ok although he could have chosen a better play list. We had limited appetizers and they brought out the meat platter at 1am, I was dying with laughter!! Literally (4) pieces of beef for (4) people LOL that was a piece of beef per person and the chicken was dry in addition we all had 2 spoon full of rice, definitely not enough food. It was the smallest platter of meat I've ever seen at a Middle Eastern/Arab restaurant and the most expensive (not worth it). I suggested next time we just go to Subway!! That's what I'm comparing this restaurant to, Subway would give you more meat for under $10. They placed (3) sodas at our table of 4 people, we had to ask for additional drinks. Our waiter Yoseph said he would be serving us for the evening well he disappeared and we last saw him when it came time to pay for the hooka which was $95 for (3) hookas, very expensive. Never again will we eat at The Palace, never spend a penny again, not worth it. Poor customer service, lack of attentiveness, over priced, quality of food poor and definitely robbed us of $300 not following through with what they stated in the package, NEVER AGAIN. read more