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    The Outlet

    3.5 (8 reviews)
    Open 10:00 am - 8:00 pm

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    Barbara W.

    I am so grateful for the Furniture Outlet and in particular, Al. I had ordered a Sofa online from JC Penney in early November that was supposed to arrive by 12/9/22 and there I was on 12/16 after calling JCPenny 5 times and having absolutely no clue when or if it would ever arrive. Dangerously close to Christmas and my daughters visiting and well CHRISTMAS coming up - I was in a panic. I tried Ashley showroom and looking all over the internet, but nothing would not arrive until after Christmas. I decided to try Furniture Outlet which is nearby and I pass by all the time. Al was AMAZING. He knew the exact sofa I had ordered from JCPenny just by looking at a photo on my phone. He knew how to get similar Sofa within 3 days over a weekend! I first spoke to Al on 12/16, placed order on 12/17 and had a Sofa in my livingroom on 12/20!!! Could not have been easier !! Thank you!!!

    Purchased 3 months ago and the platform support gave in.

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    Ethan Allen

    Ethan Allen

    (35 reviews)

    $$$

    My experience with Ethan Allen was fabulous. The sales representative Justyna Librandi was very…read morehelpful with helping me to decide which pieces would work in my living room. She requested photos of the space and items I needed the new furniture to complement. I wrote this response to her with photos. I have all of my items. I had to re-arrange my space to accommodate the chairs. I love every item and I am enjoying my purchases. I just love the ottoman, thanks for finding this piece it adds such a warm touch to my living room. Thank you for all your help. I am going to try to send a few more photos. A very happy and satisfied customer. I plan to use Justyna to assist me with additional purchases sometime in the near future.

    Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

    The Outlet - furniture - Updated May 2026

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