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    Ashley Store

    2.5 (109 reviews)
    Open 11:00 am - 8:00 pm

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    7 years ago

    Do NOT buy there! The worst customer service ever! They DON'T accept returns!!!! Can you believe that?

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    15 years ago

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    Page 1 of 3

    Ashley Store Reviews in Other Languages

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    Review Highlights - Ashley Store

    Glenda in the New Rochelle store was helpful and extremely pleasant.

    Mentioned in 3 reviews

    Read more highlights

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    Mattress Firm Outlet - New Rochelle

    Mattress Firm Outlet - New Rochelle

    2.9(24 reviews)
    0.2 mi
    $$$$

    I visited this location today after being informed that I could receive assistance through the Red…read moreCross, including a possible discount, due to a recent fire in my apartment. When I arrived with my mother, the employee (blonde older lady with glasses) assisting us stated she was not aware of any such program. I explained that I had already spoken with someone and simply came in to view the mattresses, as the organization assisting me would be handling the pricing. She then asked if I had spoken to someone from the store, and I clarified that I had spoken with a representative connected to the Red Cross program. At that point, she laughed and made a comment suggesting that someone else expected her to do the work without compensation. I found this response unprofessional and asked if she was unwilling to assist me. The interaction became uncomfortable, and she ultimately disengaged, stating that she would not be paid for helping. Given the circumstances--already dealing with the stress of a fire in my home--I found this experience disappointing and the level of service unacceptable.

    Took a while Was late in 2023…read moreFinally settled on a firm mattress Unfortunately it has not lasted very long The middle has started to sag especially conspicuously on the side when I sit to put on my shoes and socks A mattress that cost approximately $1000 should last much longer Unfortunately, now need a new one

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    Sydney Furniture

    Sydney Furniture

    3.8(4 reviews)
    1.0 mi

    Ordered a sofa and swivel rocker/chair from this furniture store and I could not be more…read morepleased--beautiful and fits like it was specially made for my living room. The two sales people the man and lady (sorry I don't know their names) really know how to assist you. Just tell them what you want/need and their intuitive ability takes over. This was done with me just telling them the room size and how I needed it to fit a certain way, what would/would not work and that's all that was needed. Guys thanks again, for everything and great sale and service. L& J Crumpton (11/24/25)

    Update: Delivery next morning after I located the email on the website (not on the business card or…read morereceipt) and received assurances that it was on its way. Mattress is brand new, sealed in plastic and correct size. Different pattern on the mattress than in store. The receipt did not have a more detailed description of the mattress, but I recognized that it was from the same company. I still find store's written policy a little unnerving, but we have a mattress! ---------- I walked in today to buy a queen size mattress for which they promised delivery today between 4-8pm. Unfortunately, it has not delivered and no one is answering the phone. Getting delivery today was key to my purchasing decision, but now I see on the receipt that the store policy states that: - There will be no refund - All sales are final - No exchange after delivery - Delivery subject to change without notice - Etc. All of this is really worrying. If I have any good news to report, I will update my review.

    Furnish My Space - IKEA kitchen designed and installed by Furnish My Space in Piermont, NJ

    Furnish My Space

    4.6(239 reviews)
    10.6 miHarlem

    Eric was contracted to install my kitchen cabinets. He did horrendous work making poor cuts, didn't…read moreknow how to cut deco strip on the corners, cut the hole for the microwave outlet on the wrong side so covered up the hole with white duct tape. Installed an island that was not level cover panels bowed out. I could go on and on.He will make all excuses that I have pictures to prove all this. It was a horrible experience. Kitchen had to basically be redone.

    I am sure when thing work, this is a great service. My experience was unfortunately different, and…read moreit really was how the entire situation was handled. I reached out to Eric, the owner, and pretty much a half hearted apology but essentially told I was shit out of luck. If they are putting hardware on your PAX system, I would be careful, they might ruin your doors Here is my story IDA Flatpack were super accommodating to send someone on Friday evening to assemble my PAX after Ikea screwed me over by not delivering that Thursday. Unfortunately he forgot his stencil or something to assist him with putting the handles on the door, so requested to come back Sunday to finish the job. Not a problem. On Saturday my husband and I level our closet, and place the PAX exactly where we wish it to go in the room Sunday, Nate comes and puts the handles on. I go to check the handles, and they are obvious to the naked eye they are uneven. I tell Nate and he tried to square up the doors. At the ends, even with his best efforts, something was off, but he told us unless he drilled new holes, that was the best he could do. After Nate left, we discovered that he had moved our PAX a few inches over, I'm not sure why. All the work my husband and I went through to level and ensure the closet was correct was for nothing, it took us another half hour / hour after Nate left to square the closet (now with clothing), it was a total waste of time. I am most displeased with how the handles look, from the outside and inside. I am attaching pictures so you can see what looks to be a mess from both the outside of the closet and the inside. The outside you can the screws, and the inside of the closets looks like the hole was drilled several times because he couldn't get the right placement. I am highly disappointed at this. The doors are ruined. I expected much more professional work from someone who does this all the time. If I had known this would be the result, I would not have let him near the handles of the PAX. Nate was pleasant and great, but his work at the end really did not hold up for what I think you would expect when you send someone out to do a job.

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    Furnish My Space - IKEA kitchen designed and installed by Furnish My Space in Tenafly, NJ

    IKEA kitchen designed and installed by Furnish My Space in Tenafly, NJ

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    Furnish My Space - IKEA kitchen designed and installed by Furnish My Space in Tenafly, NJ

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    IKEA kitchen designed and installed by Furnish My Space in Tenafly, NJ

    Ashley Store - furniture - Updated May 2026

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