Seems like a good place until you have your furniture delivered. We were not home and couldn't…read moreimagine there could be any issues. The table came missing a screw (not a big deal until water gets in) and the table had three chips. We were told they would send us the special screw and refund us $100 for the chips. I am not a pain, so I said fine. Well, after several calls and emails over two months, the screw never came and the refunds was never made. Scum bags.

Family owned furniture store that really cares. It's a…read moremajor asset to designers. Some home owners don't understand how good they are. Michael, the designer provided such great insight and help me get the look I wanted for my budget. The delivery service... I love those guys! I see them in my neighborhood on their delivers. They remember me and always stop to say hello while I walk my dog.

10/10 service and even better furniture!! I have yet to see a scratch or decrease in quality in my…read morepieces after owning it for 3+ years. The delivery and install was handled with care and executed so efficiently! I would recommend to all my friends and family.

So it's a long time coming for me to post this review but it's well deserved. My husband and I…read morewent into this Macy's store back in the fall of 2018. We were in the middle of a long and emotionally draining renovation. We were give multiple move in dates and always having to push our delivery date. Our salesperson Nick (furniture) and John (mattresses ) we've found out there no longer with the company, sadly! They were both helpful and great to work with! Because of them and the entire staff there we'd recommend anyone to this store because they go above and beyond with and for their customers. Debbie is always welcoming and informative. Yani (i believe the store manager) is very helpful and courteous. I say this today because we wisely purchased Worry No more (furniture protection) and Bedcare(mattress protection plan) . Well for some reason or another we never received a mattress pad/cover you're supposed to get with the protection plan. I found this out after having taken my mom there to purchase her own mattress. I called recently to get this fixed. Yani went above and beyond to assist me in getting this matter fixed and she did that for us!! Looking for new furniture go to this store, just solely for the customer service they give!! Also the delivery men were super professional and respectful of our home.

Poor quality furniture. Obnoxious sales people. Not great prices for quality. Customer service…read moreminimum

I had a lovely experience at Bob's today while looking for a living room set with my partner. Jane…read morewas extremely knowledgeable and helpful. She was not pushy about ordering items right away but she gave her most honest advice about when to order. The customer service here is phenomenal. Overall this store is very reasonably priced for their furniture. My partner and I are in the process of ordering a living room couch set and mattress / bedroom set. Thank you Jane!

Came in here to purchase and donate some furniture. Staff was nice and friendly. Got what I needed…read moreand left. Since I knew what I was purchasing, told them to just keep it to what I need and not try and up-sale me anything else.

this place is awesome. the owner and staff are very knowledgeable and helpful…read more I purchased a paw paw tree from here and it's thriving. they have shredded hardwood mulch which I never see at the big box stores. they have a big assortment of native plants that are beneficial to bees and deer tolerant.

What a selection and they were so helpful. Things like containers and potting sale pricier than at…read moreHome Depot but then they make up for it with variety and quality.

Love the selections. Prices are affordable. Huge selection of clearance items at very good prices!read more

Awesome experience picking out a frame today! It really goes with my kitchen wall and the photo I…read morechoose for the frame! Shout out to Tara and Ashante for being awesome staff members!

I needed mulch and pea gravel at the same time. After checking prices with those $2 per bag mulch…read moresales they have at the big stores, plus delivery, I decided to call these guys, because why not. I expected it to be expensive (a different company quoted me a lot), and these guys quoted me for both the pea gravel and the mulch with delivery less than I would have paid for just the mulch being delivered. It's MUCH better mulch, the pea gravel is really nice, and I was a pain in the ass and changed my order twice because as I dug out my patio area, the size changed. The man I spoke with when I stopped by to look at product even suggested I get some less expensive flagstones elsewhere since I'm painting them instead of paying premium for natural stone with them. I mean, wow. Really doesn't try to oversell you which is a great change from other places I tried. He even told me because of my soil I didn't really need to spend the money on packing material for the base because I was making a pea gravel not flagstone patio. They delivered it to my driveway, and expertly maneuvered between the houses with no issue. Total professionals. The product is really good, and they were generous. I have almost too much mulch, now, so I may tear out all the dang weeds on the side of the house and mulch that entire strip so I don't have as much work in the summer. Thanks, guys! I'll be ordering mulch from you next year, too!

For your mulch and stone needs , great service, quick delivery, quality product. and very…read morereasonable prices. Friendly helpful sales people. .

In a word....juvenile. Been going there for a while, decent service. This week stopped in and had…read moreto deal with a surly young man behind the counter with his pants down around his ass and his underwear exposed. The Pseudo Prison Gangbanger look is never appreciated anywhere in professional retail. He said he couldn't give me prices until he started ringing things up. We wrestled around for a while on items. I bought half of what he recommended and my pool is fine. Since then, shopping elsewhere. Grow up!

Customer for 25 years. Never again. I bought and installed a flex hose in May, 2021 because 25 year…read moreold hose finally cracked. Last week July 2021 new hose sprang a leak. I went today for a replacement and told by a very rude, unpleasant employee that they only have one in stock and I should be happy and buy it or else go to Home Depot. I said I wanted them to replace it. She said returns are only allowed within 30 days. I said ok if customer changes their mind but not on defect. She then said that is new policy of new management and I should be happy. She was then "kind" enough to give me a 50% discount. I bought it. I guess this is why I never see same employee twice. I guess I will shop online. Bezos revenge.

I am VERY unhappy with Walpole and a bit disillusioned. I ordered two Azek Woodbury Lattice Panels…read more The website said that it didn't include a mounting kit. HOWEVER, they don't even include instructions on how to mount them. I checked the website, then called the main office asking for instructions. All they sent me was a sketch of the lattice. I called the office back and asked for actual instructions and I was told they don't exist. Having a Walpole installation was not offered. I have an expensive contracting company here today trying to figure it out. Four people have spent two hours here and are no where close to getting them hung. Good quality but difficult! Sharon L.

I was looking to get a custom fence built and expected to pay a premium for that. They sent out an…read moreestimator very quickly and he took his measurements. I then received a quote for $17,000 dollars for ~80 ft of 4ft high fence. Basically, they were looking over $50/ sqft to install wood. After receiving the estimate it took a few days before I finally got an email response to my questions on how a fence could be that expensive. Having some experience in construction I merely wanted and understanding on how a fence could cost as much as some houses/sqft in certain parts of this country. Felt like the guy tried very hard to make it seem like his company was expensive because of their quality and the problem was merely my budget. After reading the other reviews that seems very unlikely. Hard to take a guy seriously when he tries to correct me that the material cost is more than just wood. He thought it included engineering and fabrication. Two items that are classic examples of labor cost. Beware others. Fences don't cost $50/sqft