I saw Dr. Jason Determann today for a popping and occasional pain after working out in my shoulder…read more As a member of Orangetheory Fitness and relying on my body as a student in the healthcare field, I don't like to be idle for long. So when some discomfort arose in my shoulder after a workout, and persisted for several weeks with certain moves, I decided to get it checked out. The wait in the waiting room was super quick. I was halfway through my first page of paperwork when I was called back for x-rays. The x-rays took very little time, and I was placed in an exam room to wait for the doctor. My time in the exam room before Dr. Determann came in was about 45 minutes, but I didn't mind. It's a busy facility with their own rehab center inside, so I'm sure he's busy between scheduled patients and popping over to the rehabilitation side of things as needed. He listened to my concerns and to me explain what happened when I started noticing popping and slight pain. He worked my shoulder, testing my movements and range of motion, and he felt around on my shoulder blade until he could pinpoint where the popping was occurring. He reviewed my x-rays with me and explained what was happening. Thankfully, I have a minor issue that simply needs some rehabilitation for strengthening! Nothing is wrong with my actual shoulder! I appreciated the time and effort of an appointment with him. Not once did I feel shrugged off or rushed. I left with some relief of knowing I don't have anything damaged at all, and it's great to know I can return here to be in great hands while strengthening a weak spot!

Another day, another billing issue. My co-pay for surgery with BCBS is supposed to be $450. Billing…read moredepartment said no, there are exceptions and it'll cost you $3000 plus. So I pay it. Morning of surgery I'm asked to pay another $450. Amateur hour at Bayside Orthopedic billing department.

Updated: 3/10/2026 Read the latest at the end of my review…read more I have an appointment for a MRI on Saturday Feb 21st. My new doctor thinks I may have deeper issues than just trigger finger. I've already seen him once since my ordeal at The Orthopedic Group. They did an x-ray and did a short evaluation of my finger after a lengthy consultation about what I had to endure prior. I go for a MRI to determine whether something more serious and severe is going on with my finger. My new doctor thinks it might be a fluid situation possibly. But he wants to make sure by means of the MRI imaging. This is what I've been needing and hoping and praying for. I just feel like the orthopedic group or at least the doctor I had didn't care about me and my way of life or occupation. It felt like a hurry up and get him out of here thing looking back on it. Not much care or thoroughness was taken because I was paying out of pocket instead of insurance. The orthopedic doctor I'm seeing now has done two prior surgeries on the same left hand and he did a very good job. That's why I've decided to go back to him. Also because I just finally got my Medicare insurance started this Feb 2026. I only went to the orthopedic group because of payment plans, biggest mistake of my life to say the least. In addition to this post I have to say that I truly am not trying to put down the orthopedic group. It's the fact that I had a really bad experience there. Many other people love that place but for me it was not good. Dr. Glenzer was my doctor at the orthopedic group and his personality just seemed a bit more in a hurry rather than get it right. At least for me, that's my take on him. I do wish all that go there the very best of luck however. My new and former doctor is very thorough and listens to my concerns very carefully. He's done carpal tunnel surgery and trigger thumb surgery for me which were very successful. He also did a steroid shot injection back years ago on my right thumb which did wonders. The only other thing I might say about the orthopedic group is that after Dr. Glenzer had agreed to do a free incision surgery but I was billed afterwards a small amount. They also required me to pay for the office visit the day of the free surgery. This feels like , pay us for screwing up your finger with a botched needle procedure. Totally unacceptable!!! If it had gone successfully I would have had no problem but the second procedure needle surgery was just bad ! I feel very let down by that establishment personally. Good luck to you if you choose to go to the orthopedic group establishment practice. After my MRI results it's been determined by my new orthopedic doctor that I have lots of scar tissue. My question to the Orthopedic Group is why wasn't the scar tissue removed at the time of the follow up free surgery? I also have some fluid buildup! I'm very angry about how Dr. Glenzer took care or not of me and the surgery. It felt like I was not a priority or a concern. He agreed to do the following up surgery after all my pain and frustrations. Now I'm getting billing statements from the orthopedic group. I have a voicemail saved of his call to me telling me that he wanted to make things right with me and agreeing to do the follow up surgery for free. I was also charged an office fee the day I went there for the follow up surgery. As a guitarist that depends on my fingers to make income this is just not acceptable. Total disregard and respect to me and my profession is what I'm feeling. I now have to go through some grueling physical therapy to try and get back to some sort of normal. My new orthopedic doctor says he could go back into the surgery process to remove scar tissue buildup and possible fluid but he wants that to be a last option. I for one will never go back to the orthopedic group for anything. The whole experience with them and Dr Glenzer has been nothing short of a nightmare for me.

Waited 45 mins to be seen. Need to speed the process up or not stack so many patients in a time…read moreblock. Everyone's time is valuable to them, but so is the all mighty dollar I guess. Dr was nice.

The care that they give is %100. I understand when they are busy with lines they can get pretty…read morelong and I recognize that the phone will be ringing off the hook but to be fair it's important to get the phone and I understand going on hold but certainly not for almost 30 minutes. At some point the person that is on hold is important too. I've been in a position where I had to wait on clients in line and on the phone before but I can tell you I have never left someone on hold for that long! I ended up Hanoi and calling back only to be put on hold for another 10 minutes. I love how I am treated here and the type of care they provide is the best I have had! I get my ankles and back taken care of here and now my knee so I should know the quality of care they give.

Doctor was totally understanding my problem in my hand. Had several x-rays of both hands then did…read morea physical exam and gave me several options of treatments.

Nice being back here we went to see Dr.Savage and he is wonderful , very patient with all our crazy…read morequestions..everyone was very caring in this office..we will be back as unfortunately these ole bodies are fallin apart..

A wonderful group of very intelligent doctors with an amazing staff. Im always related with the…read moreutmost of courtesy and respect and the utmost of professionalism.

Great!!! Doctor Goldman is seeing me again after 3 years…read moresince my carpal tunnel surgery. I just got new insurance and now he's caring for my trigger finger. He's a great doctor and very knowledgeable and thorough. Cannot go wrong with him if you're in need of some help.

This is one of the smaller of their offices but it's very helpful and convenient to avoid their…read morelarger facilities in Daphne, Mobile, etc.  I have been coordinating and facilitating back surgery and continuing care for my next door neighbor for some time now and have many interactions with doctors, nurse PA,'s, therapists, and other staff that has been easy to get the services needed with good communications, records, referrals, etc. This is not an endorsement of a specific physician but rather the offices and organization.  They have 10 orthopedic specialists, several physicians assistants, and nurse practitioners as well. Services include: Neck & Back Surgery Minimally-Invasive Spine Surgery, Hip & Knee Surgery, Anterior Hip Replacement, Hand, Elbow & Shoulder Services, Shoulder Surgery, Foot & Ankle Surgery, Sports Medicine, Pain Management, On-Site MRI & Digital X-Ray, and more. In addition you can get fitted for braces, and other prosthetics here. I also appreciate that and texting with assistants with questions or appointments or any care related issues is a big plus and those secure communications are usually answered very promptly.  Bottom line: They have up to date technology to interface with patients, great communications and a professional staff. Recommended  https://baldwinboneandjoint.com/