I have been a patient with Eyecare of Vermont for a long time. I always felt like an object being…read moremoved from one chair to the next by the staff but accepted that that was something I had to put up with. I would smile be friendly, what I received in return was luke-warm polite. Then one day I decided to try this little shop on Battery Street. They are busy, but they had a way of joking and making me feel like they are glad to have me there. I LOVE my glasses and the lens they recommended. I recommend this shop without reservation.

Some days, the doctor doesn't listen and it behooves the patient to follow their gut. Other days,…read morethe doctor really knows what she's talking about and you're seeking professional advice and you should listen. Today? The latter. Having found Eyes of the World to have good Yelp reviews, I decided to check them out to get my very old glasses script updated. After the exam, I told the optometrist that I really like things super clear, despite her reluctance to bump me up by so much in each eye. She did, though, against her better judgment, and I went home with my crystal clear new script. A week and a half later now, I still haven't adjusted to the new script and I'm getting headaches. I go back in, totally ready to shell out for another set of lenses (it was my own dang fault that I overrode medical advice) and the optometrist refused to let me pay for the replacement lenses. Cost of doing business, she says, and wouldn't let me pay for the replacements despite repeated insistence. In the immediate term, they earned a big bag of thank-you cookies from a local bakery. In the long term, they won the total loyalty of an appreciative customer. I'm deeply impressed by their customer care, their knowledge of vision care, and their unfailing friendliness. I wholeheartedly and unreservedly recommend them to anyone needing new lenses, new frames, and/or eye exams.

I've been seeing these folks for about thirteen years and I cannot say enough how professional and…read moresuperlative they are. Randy Fitzgerald is very thorough from annual eye exams, to updating primary physician on issues, diagnosing conditions, everything! They have the most up to date equipment and an excellent selection of eyewear. And, qualified staff to help you chose the best possible deals with a great "eye" for detail and what you look good in. Cannot recommend enough, best in the area!

Very professional. Staff is helpful and knowledgeable. Glasses are expensive but they sometimes…read morehave promotions especially if you do not have insurance.

Exceptional Quality Care! Upon my first visit with Associates In Eye Care, I am now comfortably…read morewearing and seeing CLEARLY with my contacts! After THREE eye doctors and multiple visits later, I was still unable to see with my contacts. By bringing my concerns to the attention of Dr. Tony Hollop, O.D., he listened and looked over the notes I provided. After an eye exam, he discovered that my prescription had been too high and my astigmatism was not accounted for by previous eye doctors. Words cannot describe the relief I felt at having this problem resolved. I am so thankful to have found an eye doctor who cares about providing quality care and would highly recommend Associates In Eye Care.

Went to see the Dr Hollop after I lost my prescription eye glasses while on vacation in Vermont. Of…read morecourse I had left my back up glasses and contacts at home! Dr Hollop saved my vacation by providing a set of contacts based on my eye doc's prescription. Thank you!

There are so many hack shops out there... most are looking to sell you everything possible... and…read moremost providing overpriced cheap glasses that may or may not be the right prescription. I've been through so many unsatisfactory experiences, again and again... been over charged again and again. Not anymore... Finally, I've found the place to go. Chroma Optics is a true opthalmologist experience that provides accurate prescription and service. Every step along the way from walking in the door through fitting my new glasses, they made me feel special and very comfortable. The whole crew isp top notch. I didn't feel like I was being sold to... In fact, they worked with me to make sure I received the best pricing for what I needed. So glad to have found them... patient for life... or at least as long as I live in Vermont.

Helpful staff, excellent eye exam and communication about findings, great selection of framesread more

Love most of the staff...except for the most unfriendly front desk I've ever encountered, ever…read more I've been going here for years but am seriously considering another doctor, just because I almost always leave the office never wanting to return. The importance of friendly and welcoming front desk employees becomes more apparent to me with each visit. The rest of the staff truly are always wonderful, however. Very, very knowledgeable and helpful. The doctors are fast but are also thorough. They are patient with children and are just as patient with many questions. I never feel rushed. Most importantly, my children enjoy their eye doctor annual visits. I just hope the not-so-nice ladies in the front will learn that in many ways, they are the first and last impression of a business and take that responsibility seriously. Sometimes a smile, kindness, and simple etiquette can go a long way!

I have been going to this place and bringing my children to this place for over 10 years. My…read moreyoungest daughter, who is 11 years old now, has never been to another eye doctor. Yet the last time we went, which was last month, the doctor asked me if she'd ever had an eye exam there before. According to her, there was no record of her in their system other than to order glasses. Tell me how you lose an entire patient's records and then argue with me about it? I stayed calm and tried to explain that she has never seen another eye doctor, and that she has always been to Eyecare Of Vermont. Hell, she busted her skull when she was two years old in their waiting room and I had to take her to the ER. And yet, what I got in return was a condescending attitude and an eye roll. In my experience, these people do not care about you. You are an irritation they have to put up with to get a paycheck.

Dr. Grayson is an outstanding professional and eye health expert. He is looking to help improve…read moreyour vision and also review your eyes for complete eye health through all phases of you and your family's life. I have used him for 20 years, first for better driving glasses, then Lasik surgery referral, and now better reading glasses. Highly recommend the folks that fit and fine tune your new glasses, too! Great team overall.

Always had great service here. A couple of years ago when I started to have flashes in the corner…read moreof my right eye when I called they got me in i 45 minutes. When I recently started to have the same in my left eye again they got me in the same day. The office staff and doctor assistance have always been very friendly and helpful. The poor reviews must be the very few people who had some sort of issue. They of course have to make a name for themselves and complain on line.

This family business is as good as it gets! They are very friendly and super helpful. They know…read morethe business of eyeglasses inside and out and are quick to impart their knowledge. They truly place customer satisfaction over profits. They will sell you the glasses that are most appropriate - not the most expensive. A sincere thanks for all they have helped me with!

I asked if they allow Warby Parker and they said "yes you can get your glasses made wherever, but…read morewe don't give out pupillary distances." This is info warby parker needs, so... it's a non-starter. They're very prompt, fast appointments, I'm sure they're fantastic. But, it's 2022 and I'm not quite used to this type of silliness.

I was recently visiting Burlington when I developed a troublesome "eyelash gone astray...touching…read moremy cornea.". I searched the local directory and was able to garner an appointment with Dr. Devita. He was outstanding...thorough, patient, and personable. He resolved my lash problem and the treatment has held. I highly recommend this professional practice. Fred

My family and I have been going to this practice for many years. Today (2/1) when I called to…read moreschedule an appointment I was told that they were booking appointments into August! I asked if I should find another provider, and the receptionist's response was "we've been encouraging people to look around." I asked if they are accepting new patients. She said they ARE accepting new patients. I suggested they stop taking new patients and give some consideration to their current patients. It is very unfortunate, because I really like Dr. Devita and this practice, but clearly they have no loyalty to their patient base, whatsoever.

I came to them with prescription in hand. I needed glasses in very short window of time. they were…read morevery much able to cut and put lenses in frames for in a hour! I was honestly thinking I was going to have to wait days. I needed them for my job! so I am very thankful thank you 802 eyes

Hard to get a hold of on phone. I had a 2pm appointment but they were still closed from lunch. I…read moreknocked on the door, called from outside, but there was no response. I waited a bit and then went back to work. Now they're charging me a $75 cancellation fee. I took time off from work for the appointment, but I don't expect them to pay me for my missed work.

This place is a chain, but they take my insurance VSP...for whatever reason the local eye docs do…read morenot. I'm not going to take extra steps to submit an insurance claim for the sake of a contracting issue. I was able to get an appointment quickly, and get my replacement contacts quickly. I recommend Myeyedr to anyone.

This is a review of two different My Eye Doctor locations: one in Burlington, VT and the other in…read moreWilliston, VT. I have ordered glasses and was examined by the Burlington, VT location. This My Eye Doctor was EXCELLENT ! Although, parking is somewhat strenuous and complicated, their doctors and personnel are excellent. I appreciated the professionalism and expertise of the older doctors and fitters of eyeglasses. Having been there twice, l was not so impressed with the younger people who received customers behind their counter. They were impersonal and cool, treating potential clients very blandly and impersonally. The second location, Williston, VT, l only had telephone contact trying to make an appointment for my son who was working at the time. The young lady refused to allow me to make an appointment for him and promised to send me the permission forms acknowledging HEPA rules. They never came. I object to this LACK of professionalism and follow-through by the receptionist !! My son needs to see an Eye doctor, but he is crippled and cannot navigate the parking problems with Burlington location . If this receptionist employed by the Williston, VT location My Eye Doctor, would keep her promise to send the permission form , l would be able to make an appointment for him. So, this Williston, VT My Eye Doctor location, does NOT get a favorable review ; but the Burlington, VT , does.