I have been a patient with Eyecare of Vermont for a long time. I always felt like an object being…read moremoved from one chair to the next by the staff but accepted that that was something I had to put up with. I would smile be friendly, what I received in return was luke-warm polite. Then one day I decided to try this little shop on Battery Street. They are busy, but they had a way of joking and making me feel like they are glad to have me there. I LOVE my glasses and the lens they recommended. I recommend this shop without reservation.

Some days, the doctor doesn't listen and it behooves the patient to follow their gut. Other days,…read morethe doctor really knows what she's talking about and you're seeking professional advice and you should listen. Today? The latter. Having found Eyes of the World to have good Yelp reviews, I decided to check them out to get my very old glasses script updated. After the exam, I told the optometrist that I really like things super clear, despite her reluctance to bump me up by so much in each eye. She did, though, against her better judgment, and I went home with my crystal clear new script. A week and a half later now, I still haven't adjusted to the new script and I'm getting headaches. I go back in, totally ready to shell out for another set of lenses (it was my own dang fault that I overrode medical advice) and the optometrist refused to let me pay for the replacement lenses. Cost of doing business, she says, and wouldn't let me pay for the replacements despite repeated insistence. In the immediate term, they earned a big bag of thank-you cookies from a local bakery. In the long term, they won the total loyalty of an appreciative customer. I'm deeply impressed by their customer care, their knowledge of vision care, and their unfailing friendliness. I wholeheartedly and unreservedly recommend them to anyone needing new lenses, new frames, and/or eye exams.

Very professional. Staff is helpful and knowledgeable. Glasses are expensive but they sometimes…read morehave promotions especially if you do not have insurance.

I've been seeing these folks for about thirteen years and I cannot say enough how professional and…read moresuperlative they are. Randy Fitzgerald is very thorough from annual eye exams, to updating primary physician on issues, diagnosing conditions, everything! They have the most up to date equipment and an excellent selection of eyewear. And, qualified staff to help you chose the best possible deals with a great "eye" for detail and what you look good in. Cannot recommend enough, best in the area!

The Optical Center was so helpful repairing my glasses after a lens popped out. Great and fast…read moreservice.

The customer service is second to none! Highly recommend Nate and his team. Bonus it's locally…read moreowned.

Went to see the Dr Hollop after I lost my prescription eye glasses while on vacation in Vermont. Of…read morecourse I had left my back up glasses and contacts at home! Dr Hollop saved my vacation by providing a set of contacts based on my eye doc's prescription. Thank you!

I started seeing Dr Jaremczuk after another area optometrist wrote a bad prescription (They had the…read moreastigmatism reversed for left & right eyes and refused to acknowledge the mistake even though the fluke was spotted & questioned by the office making my new lenses). I have never had more thorough exams or better explanations of my condition than with Dr J. He diagnosed a condition that required follow up at UVMMC Opthamology & the doctors there said his diagnosis and explanation was spot on and spoke very highly of him.

Helpful staff, excellent eye exam and communication about findings, great selection of framesread more

Start to finish everyone was amazing and felt so welcome! Loved my new glasses! Thank you so much…read morefor such great service!

I have been going to this place and bringing my children to this place for over 10 years. My…read moreyoungest daughter, who is 11 years old now, has never been to another eye doctor. Yet the last time we went, which was last month, the doctor asked me if she'd ever had an eye exam there before. According to her, there was no record of her in their system other than to order glasses. Tell me how you lose an entire patient's records and then argue with me about it? I stayed calm and tried to explain that she has never seen another eye doctor, and that she has always been to Eyecare Of Vermont. Hell, she busted her skull when she was two years old in their waiting room and I had to take her to the ER. And yet, what I got in return was a condescending attitude and an eye roll. In my experience, these people do not care about you. You are an irritation they have to put up with to get a paycheck.

After hours on call doctor for an eye emergency does not return call! I have waited more than an…read morehour and a half. must go to the emergency department.

Always had great service here. A couple of years ago when I started to have flashes in the corner…read moreof my right eye when I called they got me in i 45 minutes. When I recently started to have the same in my left eye again they got me in the same day. The office staff and doctor assistance have always been very friendly and helpful. The poor reviews must be the very few people who had some sort of issue. They of course have to make a name for themselves and complain on line.

Dr. Grayson is wonderful. Very pleasant and thorough. He addressed all my concerns and was…read morereassuring to me.

I asked if they allow Warby Parker and they said "yes you can get your glasses made wherever, but…read morewe don't give out pupillary distances." This is info warby parker needs, so... it's a non-starter. They're very prompt, fast appointments, I'm sure they're fantastic. But, it's 2022 and I'm not quite used to this type of silliness.

I want to preface this by saying that I'm not the kind of guy who writes reviews. In fact this is…read moremy first one. But holy cow, I've never had an experience this bad. It started out great, everyone seemed very nice at first. I got an exam and went home. That's when I learned that the key piece I needed to get my prescription glasses (the pupillary distance) they don't include that. So I call them up and everyone starts blaming each other. The people at the shop tell me to wait a day to to talk to the doctor, so I do. And when I finally talk to the doc, this guy is like Jekyll and Hyde. I mean he's cherry pie when you're getting the exam but after that, he wouldn't call you an ambulance if you were dying is his office. He's literally screaming at me on the phone saying, none of that's included. Do they tell you that beforehand? No. Only after. I've never felt so poor treated my a "professional." Also, apologies for any typos in my review... I still don't have any glasses.

My family and I have been going to this practice for many years. Today (2/1) when I called to…read moreschedule an appointment I was told that they were booking appointments into August! I asked if I should find another provider, and the receptionist's response was "we've been encouraging people to look around." I asked if they are accepting new patients. She said they ARE accepting new patients. I suggested they stop taking new patients and give some consideration to their current patients. It is very unfortunate, because I really like Dr. Devita and this practice, but clearly they have no loyalty to their patient base, whatsoever.

I was recently visiting Burlington when I developed a troublesome "eyelash gone astray...touching…read moremy cornea.". I searched the local directory and was able to garner an appointment with Dr. Devita. He was outstanding...thorough, patient, and personable. He resolved my lash problem and the treatment has held. I highly recommend this professional practice. Fred

Hard to get a hold of on phone. I had a 2pm appointment but they were still closed from lunch. I…read moreknocked on the door, called from outside, but there was no response. I waited a bit and then went back to work. Now they're charging me a $75 cancellation fee. I took time off from work for the appointment, but I don't expect them to pay me for my missed work.

I have mixed feelings on this place…read more The selection is amazing so many things to choose from. Glasses came in within three days!! Beyond awesome so light weight really nice looking. My problem that I have with the place the staff and the optometrist I saw are very cold. Not personable at all. There was one tech that was bubbly, happy and friendly. Didn't get to work with her.. The optometrist was very blah, zero personality and unwelcoming. I don't have to be friends with her.. but a little empathy and care goes a long way.