I dropped off my Chevy equinox the last week of December 2024 to be repaired for collision and…read morepaint. The owner Kouder Abbass charged me a total of $3800. He stated that he would fix the car and have it painted. After calling him at least 12 times the car was returned to me in the beginning of June covered in bird poop and filthy inside with a spray paint job from a can. After the equinox was examined by the Genesis Chevy dealership, they gave me a diagnostic with all of the issues wrong which is posted in review . At this point, my posts about the terrible service are affecting Kouder's business ,so he called me today and threatened to come by my house and hurt me if I don't stop. Please don't deal with this dishonest man, as now I have to file a police report and sue him.

they were quick and they knew what they were doing. i all i needed them to do was check the air in…read moremy tire and i wound up getting air in all 4 tires, plus i wasn't charged for it. mission accomplished.

George was very polite and informative. This is a clean shop and new. The inside offers snacks and…read morebeverages while you wait. New customers get a free diagnostic test. I called them @9am they received my car at noon. My car was ready for pick up by 5 the same day! It was faster than most places I've been. Pretty affordable too. When he showed me there was other issues with my car besides the original issue he was forcefully trying to get a money grab like most shops. He also listed the issue in order based on safety concerns. I appreciate that a lot because at least I know which issue is top on my priority list Don't let this shop be overlooked their worth checking out!

Took my Audi Rs5 in was having a problem with my Evap system. George was very helpful found the…read moreissue and replaced the faulty part. If you want good service and great mechanics to work on your cars I highly recommend Class Auto Repair.

I called and spoke with Bill. I asked if I needed to make an appointment to have my brakes…read morereplaced. I told him what noises I was hearing and that I'd be in after work on Wednesday. He gave me a quote and I was comfortable with it. Fast forward to Wednesday when I walk in to find a super friendly and helpful, Marcus. I took a seat in their lobby and was able to relax a bit and watch TV. There's about 15 cushioned chairs in the lobby with a TV. Attached, they also have a quick oil change and next door, their car wash. I have to say I was pleasantly surprised when Marcus told me that I didn't need to replace my back brakes because they were 80% good. Usually when you go to an auto mechanic they just tell you a bunch of non-sense repairs you don't really need. They were all super professional and take any card for payment (no additional charge). I'll definitely be coming back and recommending this place for auto repairs. Thanks Basha!

Quick and thorough as usual. Got a free vacuum and car wash. The service here isn't s always top…read morenotch. I'm not sure of prices because I don't go anywhere else. Check all your fluids refill as needed. Fill your tires. Never a problem.

I have been coming here a few times since u moved east and I honestly won't go anywhere else. This…read moreplace is super efficient and they don't push you to get more things done. If you want a good quality place with excellent customer service this is the place to come. We need more places like this!

If you pull up and they don't think that you know anything about your engine, the size and anything…read moreabout a quality oil change they will rape you they go by your knowledge they look at you and think you don't know anything and then they charge you an astronomical amount for a lousy oil change get real

I been coming here for years and now my whole family and friends do in the area. Great place, never…read morean issue or them trying to upsell you anything. If your airfilter is dirty they show you and you tell them if you want a new one or not. Very honest. Highly recommend.

Got my oil changed and they topped off my power steering fluid and wiper fluid! Good value.read more

I highly recommend without any reservation the Valvoline Instant oil Change at 19 Mile Road on…read moreHayes Road in Sterling Heights. This morning's service team included CSR: Sierra, TOPSIDE: Adrian and BOTTOMSIDE: Sean All three people were informative, polite and thorough. They did a great job and all deserve this good report for that reason. Sierra is probably the best oil change service member I ever had service my vehicle. She really stood apart from everyone and every business that ever serviced my vehicle. It was her demeanor, communication skills, friendly demeanor, wealth of information and overall competence that will have me return to this Valvoline. Employees can make or break a business and Sierra makes this business shine and sets it apart from competitors. Life is good.

Awesome! Fast and efficient. The crew were easy to talk to. Didn't try to upsell anything, just let…read moreyou know what you should keep an eye out for. Got my oil changed and filter changed. Super quick, in and out in ease!

I would give this location a 4 star. They are usually good on the oil changes. Issue 1- I had a…read moretech tell me I needed a new battery because it's not charging. I explained I'm not buying a new battery and I never have problems starting the vehicle so she had another tech test it with no issues. Issue 2- they sold me on the tire rotation and balance, they couldn't get the lug nuts off the tires because they don't have a breaker bar. Their location needs to focus on what they are good at, not up-selling customers on services that can't do.

this place is the worst shop in the area. despite the nice look of the shop the mechanics are…read morefailures. I sat for 3 hours after the broke a line trying to do a 10 minute oil change and have my air filter replaced. I would recommend anyone who thinks it's a good idea to come here to go literally anywhere else

Ali, Steve, & Mackia were great in service and very professional. They made us feel serviced. we…read morehighly recommend.

Big Ray's is one of the best quick oil change shops I've been to. Very reasonably priced and…read morecheaper than the last quick lube shop I went to in Ann Arbor. Workers were attentive to check any issues with my vehicle. I was also given complimentary Little Tree air fresheners. I will return to Big Ray's anytime I need a quick oil change.

Great service!! The gentlemen are so nice & treat you with dignity not like pennzoil in east pointe…read morethe manager there is so cold it almost makes you feel uncomfortable. I finally found a place that the atmosphere is amazing free fresh coffee free water free vacuuming. That's what I call 100% & they all have genuine smiles something that's very important in a business it's almost like you don't wanna leave.

These guys have been so nice since my first visit. I believe it's the manager (sorry I should know…read morehis name) remembers me. He always shows me how the oil looks after the change, has shown me the air filter which many places just tell you it needs changed. They always recommend manufacturers services. They are quick. Only place I trust taking my truck to for services. Highly recommend. Thank you guys for being kind and making me feel confident that my truck is in good hands.

I had my car in for an oil change here and when I left all appeared to be fine, but when I brought…read moremy car into the dealership for service, they said the oil change was performed incorrectly. Upon finding this out, I called snappy to ask about a refund since I had to pay the dealership for a second oil change. Snappy told me there was nothing they could do about it. I would avoid this place at all costs. I needed up having to pay for two oil changes. They screw things up and then they don't want any part of helping you fix it.

best around. experienced technicians who don't try to scam you into every extra service. they are…read moregenuine, kind, friendly and talk to me like I'm a family member. always see the same faces. suckers for the kids and offers of water while we wait in our car. This is our place! ladies come here and feel safe!