The area has more homeless and crime than most of the city I would not recommend living here and…read morethe apartment building has major issues.. bugs, washer and dryers in apartment not working properly and the management company absolutely horrible.

Good building!! Amazing view…read moreNice doorman Best condition building. I have been living here for three months. I am most satisfied with my 5 year life in Manhattan.

The only redeeming quality about this building is the staff at the front desk. They are honestly…read morethe nicest people. If you are looking for a luxury building, don't live here. The building management and maintenance is a mess. They shut off the water all the time and always have to do repairs. Usually they give you notice, but not today. They shut off water for all apartments below the 32nd floor until 8 am tomorrow with no notice! I pay over $5,000 monthly for a one bedroom and I can't even flush the toilet. What a joke. Do yourself a favor and live somewhere else if you want basic amenities like a functioning toilet and shower.

This is the best apartment building in midtown area. I've been living in Atlas New York for over a…read moreyear and my experience with the building has always been positive. The building management and leasing team is very kind, helpful and efficient. I made an urgent lease related request recently and the team helped me and pushed through. Lydia and her team are absolutely the best. In addition, the concierge team is so wonderful. They treat everyone with kind and respect, and they know everyone personally. The maintenance team is always professional and efficient. If you open a request, it'll be taken care of within a day. You won't regret choosing atlas!!

This review is for unit 51F, located in the condo portion of the MiMA building…read more My partner and I lived here for 1.5 years and left the unit in excellent condition upon move-out. The owner initially agreed to return the security deposit in full (minus last month's electricity bill) but has not done so a month after our move-out. After our multiple requests for the deposit, the owner started to verbally harass my partner with misogynistic comments and outright refused to return the deposit. We are preparing to take legal actions. I would not recommend renting unit 51F. The building by itself is decent, e.g., friendly and helpful staff, close proximity to major subway lines. However, there are loud street noises from fire trucks, ambulances, policy vehicles in the morning and sometimes during the night.

On July 21, 2021, a friend came down to see apartments at MiMA from Providence, RI to NYC (at least…read more4-5 hours long journey) on my behalf. We talked to an agent before coming. The agent had initially contacted us after we submitted an inquiry post on MiMA website. The agent's name was either Tony Kong or Tommy Kang (don't recall and internet searches are confusing my memory) but I have his number which was 646-724-6850. When my friend reached the apartment building, the doorman denied any knowledge of an apartment showing and was super rude & unhelpful even though my friend tried showing him the proof of contact with this agent. My friend honestly felt profiled and humiliated. We tried contacting Tony/Tommy right away but he never picked up our calls or replied after. I would advise people to not trust the building agents/staff especially if they are going out of their way to visit this building. This whole experience left such a bad taste in my mouth that I have always ignored any MiMA rental posting whenever I looked for a new apartment.

Frank, Tsiring, Bakari, Brian, Amparo, Eric and the entire team here at Prism are wonderful…read more Anything that I need at anytime of day (or night) they are there and eager to help us out. They are basically the icing on the cake on top of all the amazing amenities that are available at this apartment. Thanks so much Prism Team! You are greatly appreciated.

Highly recommended community for people work or study in nomad area. The concierge and management…read moreteam are super helpful and always there to solve any issues. The pool is very nice which is a huge plus to the amenity compare to other building.

I stayed at The Caroline apartments this past weekend with a friend and it's truly the definition…read moreof fancy, upscale and safe in New York City. With 24/7 security, this hotel-vibe apartment is the ultimate experience. The hallways and entrance way remind me of an old hotel. The apartments are very NYC, with cute kitchens, nice appliances and smaller spaces. However, the up-keep and attention to the detail at this apartment, makes the space feel bigger. The hotel vibes make you feel right at home. Conveniently located in the Flatiron, Chelsea area, it's the perfect location. It is also located right down the street from The Chelsea Hotel, which is a perfect location for your guests to stay.

Wonderful staff but a terrible management company. My lease came up for renewal and I tried for…read moreweeks to get in touch with the management company but couldn't get a response from anyone (including the building manager) after many attempts to contact them. There's no option to alter the length of the lease renewal through their site either - it's a "take it or leave it" offer. I had to re-sign this year due to timing issues but will be leaving the first chance I get. On top of the lease renewal process, I've had multiple issues with my unit ranging from the appliances always having issues to yellow water coming from the shower. The maintenance staff said unfortunately the yellow water wasn't something they could fix and is from old pipes that management doesn't want to fix. The gym is also super loud (even if you are in a unit facing the courtyard). The common spaces are also dilapidated and need upgrading - the chairs in the business lounge are all ripped (they have leather seating) and the wifi in the lounge rarely works. It's a shame the management company doesn't care because the staff is so great. There are much nicer buildings for the same price in the area - would recommend living somewhere else.

I would not recommend living here. There are far too many ongoing issues, especially considering…read morewhat residents are expected to pay. One of the biggest problems is the lack of reliable hot water during the winter. I have had to repeatedly email the janitor just to have the hot water restored, which should not be something residents have to constantly follow up on. There is also virtually no cell phone service inside my apartment, and the building does not have an intercom system. This makes receiving guests and deliveries extremely inconvenient because I have no way of knowing when someone has arrived or is coming upstairs. The amenities are also poorly managed. The gym equipment is old and in need of updating. Residents are charged $10 just to bring a guest to the rooftop, which feels excessive, especially when I regularly see people who do not appear to live in the building using the basketball courts. The laundry facilities are another major frustration. Washers and dryers are frequently out of service and can remain broken for weeks at a time. The shuttle service is also far less useful than it should be. Instead of operating consistently throughout the day, it primarily provides pickups during the day and drop-offs in the evening. This makes it impractical for residents who want to use the shuttle during normal commuting hours to get to and from the subway. Overall, the building feels poorly managed, and residents are nickel-and-dimed for amenities despite persistent problems with basic services and maintenance. Between the unreliable hot water, outdated amenities, broken laundry machines, inconvenient shuttle schedule, lack of an intercom, and additional fees, I would not recommend living here.

This building has everything I was looking for when searching for an apartment in NYC and more. A…read moregym with individual and group classes, a pool, basketball and tennis courts, a spacious lounge, great views of the harbor and neighboring skyscrapers, BBQ areas, a shuttle that runs across the city every half hour and the list goes on. The tenant community is respectable and well-to-do. There was a variety of apartments on offer with different views and levels of renovation to suit different budgets. The location is right on the waterfront, lively during the day and calm at night, despite being just a 15-minute walk from Times Square. The staff from reception to the doormen are exceptionally professional and Brian Love is one of the most competent leasing agents I've ever dealt with.

For context, I lived at this building for 3 years. The first 2 years I had little to no issues and…read morethe building itself was great. I am writing this review specifically for unit 5J. Like many people during Covid I started to work from home and needed more space so I reached out to the building manager to see if I could move to a larger unit at the end of my lease term. They responded to me and told me that I could move to a larger unit upstairs with a balcony for the same price as I was paying downstairs. Amazing, I thought... but the unit was an absolute NIGHTMARE! A few months after having my apartment moved upstairs to apartment 5J I started to smell cigarette smoke, I thought that maybe it was just from a party next door and that the smell would go away no big deal. WRONG! Every. Single. Day. The smell became more and more evident. I asked the building staff about it and they informed me that in fact, my neighbor whom had lived there for decades was an avid chain smoker and it was something that had been going on for years. I felt totally betrayed, the building had known the whole time that this was an issue, and refused to disclose it to me. Since the building is advertised as "non smoking" I reached out to the building manager and begged and pleaded to move units or vacate my lease. They promised me as soon as a new unit hit the market I could have first dibs - that never happened (even though plenty of units had come to market in the interim) for months and months I begged and pleaded to move units, I couldn't sleep at night, I was coughing, itchy eyes, tight chest from the second hand smoke. It was like living in an ashtray. The smoke (since we shared a wall) was coming mostly through the kitchen, specifically through the gaps by the pipes! I couldn't even use my kitchen because of the fear the smoke was settling in the pipes! Not to mention a lot of this was going on during Covid, a complete health hazard. It became so bad I had to visit urgent care twice in 4 months because of respiratory issues, I was living in a NIGHTMARE. The building came in and duck taped the gaps under my sink (see photos), I even had to put electrical tape on the vents in my shower because it was blowing hot steamy cigarette smoke into my shower nightly. I begged and begged and begged for help for months and there was "nothing they could do about it" to help me. If you ever decide to move into this building and exit right on the elevators onto the 5th floor you will be engulfed by this terrible smoke smell. Specifically unit 5J, I am warning you because I wish someone would have been honest and upfront with me - or at least tried to help me after the fact and no one did, do not fall victim to this unit, you will regret it immensely.

Dishwasher still leaking and worse . Other day porter had to come and mop up entire kitchen floor …read more Super Danny said he was coming yesterday while I was in the lobby and didn't show up . So in essence a dangerous situation is being ignored such as flooding and anyone falling in the kitchen., Stephen Keebler manager asked me not to use my ammenity daily rather then fix it .

i've been wanting to make this review for the last year…read more as newbies to the city, my partner and i had no idea where to live. we heard good things about Related buildings, and took a leap of faith signing at The Westport. ...and it has been the greatest aspect about living in nyc. from the very first day, the staff welcomed us to the property like they were greeting old friends. the doormen, bekim, sammy, asmail, jose, & jose along with the entire maintenance, leasing, and management staff have been hospitable, helpful, and kind every. single. day. i cannot recommend living here enough - if there is a need for maintenance the staff arrives within the hour. the roof has a gorgeous view of the city and amenities are clean, accessible, and well-maintained. The Westport staff have brought so much joy and created a "home away from home" experience for us. we are so thankful to the team for making this past year so special!!

Amazing staff, from door man to maintenance staff to office staff. Related really knows how to…read moremanage their buildings and everyone in this building is amazing! Beautiful rooftop, party room, courtyard! one of the nicer building I ever lived in. Only negative is its a bit far from the subway if you need that.