Julie made our stay start off on the best possible note. From the moment we walked through the door, she greeted us with a genuine smile and made us feel truly welcome. She was incredibly kind, professional, patient, and went above and beyond to make sure our check in was quick, smooth, and stress free. Her positive attitude and exceptional customer service made a lasting impression. She treated us like valued guests, answered all of our questions, and made us feel right at home. It's clear that Julie genuinely cares about the people she helps and takes pride in what she does. The Pioneer is fortunate to have someone like Julie on their team. She is a true asset to the hotel and deserves recognition for the outstanding service she provides. Thank you, Julie, for making our experience so enjoyable from the very beginning. We look forward to coming back because of the wonderful first impression you gave us. read more

This place is disgusting. I want to warn you in advance in the event you happen to consider spending your time or money here. The "guest rooms" look like a lobby of a rehab center. The dingy tile floors, suspicious stains and reel of marijuana will undoubtedly put some off. My Spanish speaking neighbors were shouting at each other and then decided to have a conversation on the speaker phone! While I'm sure their dog is very nice, it whined and barked incessantly for hours. The parking lot looks like a junkyard with garbage strewn about and giant splatters of Lord only knows! I refused to get under the blankets and laid on top to at least get some rest after a 11 hour drive. Now that I've cautioned you, it's your own fault if you choose to stay! Update:: My "neighbors" returned after midnight and finally quieted the dog.....however......proceeded to speak loudly with each in Spanish and watch the news loud enough to be heard in a sports bar. While not the hotel's fault, it does highlight the type of clientele you can expect for your stay. read more

I would strongly caution families and anyone traveling with children before staying at The New Pioneer. We stayed here while attending a wrestling tournament and the experience was awful from beginning to end. The bathroom had dead roaches, the room conditions were disappointing, and the environment was not family friendly at all. The only way to access the hotel restaurants was by walking through the casino, which was filled with heavy cigarette smoke. It was overwhelming and absolutely not suitable for children. The worst part was after checkout. I booked through Expedia and was told my debit card would only be used for a $100 incidental deposit. The next morning I found additional charges totaling around $460 on my card. When I called the hotel, I was accused of "tampering with smoke detectors" and told I was blacklisted. This accusation was completely false. I never touched a smoke detector and honestly didn't even notice where one was located. I was barely in the room except to shower and sleep because we spent most of our time at the wrestling tournament. No proof, photos, documentation, or explanation was provided before charging my card. Very disappointing experience overall. Definitely would not recommend for families, especially those traveling for youth sports read more

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Unfortunately, my experience at the Pioneer Hotel was not the best. The hotel felt very outdated, and there were lots of bugs, which made the stay uncomfortable. The customer service was also disappointing, as some of the casino and hotel staff came across as rude and unhelpful. I was especially disappointed with the security staff, as they were not very helpful when I needed assistance. Overall, the hotel could definitely use some updating and improvements in both cleanliness and customer service. The best part of my experience was Amber, who was very helpful and friendly. She stood out compared to the rest of the staff and was probably the best part of my hotel experience. Overall, I expected a better experience and unfortunately would not recommend staying here based on my visit. read more

Ok two months ago I reported air conditioning issues. I go there every Sunday to one of my favorite spots on the river. However the Ac is still not workin. We walked in at 10Am it was Hot and muggy inside. The portable Ac units are not cutting it. Please someone reach out to the owner this is ridiculous. I would like to see the owner try to spend time gambling for a bit. Fix it already your loosing money. read more

Older casino and hotel. Lots of parking and in front of your room. You can tell that they are working on painting and updating rooms. Bed was comfortable and clean. Room was not so clean. Can not close bathroom door...it hits the bathtub!! Lots of hot water. Maid knocked on door at 8 am. No refrigerator, no coffeemaker, no cups. read more

The New Pioneer - Casinos Near Me - Laughlin, Nevada

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Needed a place to stay for the night Stayed here before and with the new refurbishment it's a good place to stay Room was clean bed was very comfortable Shower and bathtub were good Hot water good pressure Tv was working Was great for the price read more

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This property is awful, the only thing they have going for it is the restaurant and jet ski rentals at the dock the rooms all though were "renovated" the beds were awful and small. Very uncomfortable all the staff in the hotel and casino were rude but the staff at the restaurant and cafe area were nice read more

Ok, so Im in the casino. It smells like pot. There's 2 security guards there. I ask them WTF? They say it's not a problem? I tell them it's ILLEGAL . They had NO CLUE! I said it's only legal in a private home, not a public space in Nevada. Again they were clueless! I had to get out the stink was so strong. Hey Pioneer - get a clue. TRAIN YOUR SECURITY ON THE LAW!!! read more

The pool smell like puked for four days straight while we were here they need to fix that issue. It made me gag every day. read more

The New Pioneer - Darkness - Casinos Near Me - Laughlin, Nevada

The good: when we got to our room the smoke alarm was beeping. I called the front desk and they sent someone right away to fix it. They have done some remodeling since our last stay, 2 relatively comfortable easy chairs. Bed and pillows are good. Check in was quick and easy. Also called front desk for a hair dryer, and it was delivered to my room within minutes. They also offer Veterans discounts on room rates. The "Plan Ahead": there is no refrigerator, microwave or coffee in the room. read more

06/2025 I only liked that it was close parking. You can only keep the AC at 70 and it was still hot, I woke up sweating. Our bed sheets had spots of blood on them as if they were old bed bug sheets. We had ants in our room. The fire alarm had a bag on it. The shower was disgusting. They cannot blame that it wasn't renovated, as I was able to scrub it with a magic clean eraser (as seen in photo). We told the front desk and all they said was, "well it's not one of the ones that is renovated yet". That's no excuse to sleep with disgusting sheets, a nasty shower tub, & ants in the room. Also, the shower still had red long hair in the shower as mine is black. read more

The New Pioneer - Covered fire alarm and a nasty tub that's nobody wants to scrub. I was able to clean with a magic eraser. - Casinos Near Me - Laughlin, Nevada

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I never stayed at the hotel, but I do visit The Pioneer when I go to my annual Laughlin trips. I like the old feel of the casino. The slot machines and poker machines are fun to play. From my experience, it's usually not as crowded as the other casinos in Laughlin. :) read more

Awesome stay, great customer service, award winning pizza place. Tons of new and classic games. Friendliest staff in Laughlin bar none, from Players club to front desk, casino bars and floor staff and security. Other reviews here are not accurate, probly from competitors. We will be back. Love Pioneer Laughlin! read more

Floor wasnt clean, a bag covered the fire alarm. Rude staff when I arrived. They said they would come clean the floor and take the bag off, they never came. No coffee pot in room, u have to move the furniture to get to a plug, gross drain in the dirty tub. read more

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I don't know why everybody is drinking all of the Haterade on this place. I had a great stay. I got a room for two nights, including a Friday night for a couple of bucks under $75 total, no resort fee, from hotelslash.com. I didn't have a room overlooking the river, but I don't care. Everybody at the hotel was friendly. I brought all of my bags into the lobby, only To find out that the hotel is a Motor Lodge type of set up off of the side of the main casino building. I could've left my bags in my vehicle. The front desk clerk smiled at me, chuckled, and said, "that's how we can tell who is a newbie. ". I like their sense of humor. The rooms are great. Yes, the places is old, but everything was spotless! It looked like my room had been recently renovated. The bed was very comfortable, the thermostat kept the room at just the right temperature, there was a desk to work on my computer, the TV had a good number of channels and a good picture. The bathroom was spotless, and there was a bathmat for the tub so you would have less of a chance of slipping. There was not a grab bar, but the bathmat was nice. I heard no noise whatsoever. I had a great stay. It is a smaller casino, they have slot machines, and they don't have table games, but, they do have electronic table games. Their restaurant, bumbleberry flats, has very good food for a decent price. I would stay here again in a heartbeat. Thank you for a couple of great days.p read more

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Always play At Pioneer when we're in Laughlin, on 5/3/26 a group of us were there playing and enjoying ourselves, one of our friends went to the gift shop and purchased beer for the entire group, we were approached by security and told we could not have it in casino?? Why we ask, especially when we purchased it there, security said that was their policy. No where in the casino or in the shop does it say this, one of the friends finished the last of her beer when security approached us saying we had to leave casino immediately or Sheriff would be called, FYI we had spent a lot of money that evening, BUT NEVER AGAIN!!! read more

Had a great day Sunday at the Pioneer. Bartenders were great! Was able to watch play off games. They had plenty of tv's so everyone in the house could watch and play. read more

The New Pioneer - Made my day! - Casinos Near Me - Laughlin, Nevada

Horrible!!!!!! We booked 2 suites next 2 each other we stressed to them how important it was that they were next to each other because our kids were going to be in there we called the day before just to confirm, we got there and our kids room was 10 rooms down from us! Our room had nothing! No trash can, no bathroom toiletries no coffee, Ashley the manager was young and dumb zero customer service and refused to give her full name we WILL be following up on this with someone higher up. read more

I found the stay to be good for the price, especially with the pet friendly policy, but the lack of a microwave and the cleaning could be improved, other than that it was good. read more

Do not stay here. Air conditioner sounded like a construction zone. I didn't sleep the entire night. Told them I didn't want to stay the second night I had booked and they would not refund me for either night. Bathtub doesn't drain so it filled up while taking a shower. Just a horrible experience. Negative stars. read more

I Stayed there when I went to visit my daughter and grand children over the holidays The new pioneer was the worst part of a great vacation, the smoke detecter malfuctioned and woke me up in the middle of the night and kept going off repetedly , they finally told me if it goes off again the would kick me out, I did not move from sitting on the bed and it went off again and they put me out as 2AM, tried to charge me $250 for Smoking, I am a non smoker and have been for 10 years there was no ashed not butts and no smell , I got my card company to remove the charges, the never returned me money for 2 more days I paid for and the A$$hole security guard treated me line I was a Criminal, I found out from locals it is a tweeker haven, pay the extra money and stay at the Riverside, is a better place and they know how to treat guests ZERO STARS read more

Got an upgraded room and nothing was upgraded. The shower had a giant crack in the side where the tub meets the wall. They did pave the parking lot but the place needs a remodel bad. read more

They booked me into an already occupied room.!!!!! I swiped my key and walked right into SOMEONE's room!!!! I could have been shot!!!! The front desk people just blew it off. The gave me another room, a downgrade. Suffice to say, it's the Riverside from now on. I knew better, but someone recommended this place and I thought I would try it. You could have had me killed and you didn't even acknowledge it. Security acknowledged it. Certainly no effort to make it right. Avoid this hotel - it may well save your life. read more

I had a cozy little room facing the river cute little beach, a maintain pool area. I absolutely love the pizza !! Even if you're not staying at that casino just stop there for the pizza you won't regret it read more

I had my wedding here on 5/10/25 and it was perfect! The location was beautiful, the ballroom looked amazing, and Ronnie and her team were so helpful! I had very minimal set up and they handled all the clean up. The food was delicious and everyone had a blast. They made my wedding day everything I hoped for and more. The rooms were great, we booked two of the adjoining River rooms that lead straight out to the ceremony location. It made everything easy and I didn't have to sit in the heat for too long before walking down. If you are planning a wedding, I highly suggest booking your big day with them. It was affordable, fun, and so easy. read more

I love the new pioneer clean room great rates no B's fees. You can park in front of your room. I will be back.

Beware!! We are retired and arrived in Laughlin 4-1-25 for a couple days. Checked into the Pioneer and paid with credit card. A week later I noticed a $160. charge on my card and called Pioneer. Hotel counter said we STOLE bedding and were being charged! We have called daily and left messages for management but no return calls from them! Absolutely ridiculous and fraudulent charge to my card! Retirees DO NOT STAY at Pioneer Hotel in Laughlin. Dishonest thieves preying on the elderly! Tons of homeless sleeping in the parking lot...maybe they should look for their missing bedding there! UPDATE 5-20-25 STILL trying to get a refund of fraudulent charge. Management will not call me back! Small claims court! read more

Tub doesn't drain. Only could get hot water at the bathroom sink. If the shower was running on hot. No plugs at the work station unless you pull the desk out. We ran a cord from vanity to the desk. If you're looking for nice. This is not your place. Party drunken ect. weekend. Need a room on the cheap. This is your place. read more

We typically choose this hotel when visiting family. We reserved two rooms from Thursday to Sunday through Working Advantage. However, when we returned to our rooms on Saturday night, we discovered that our keys had been deactivated. We learned that only one of the rooms was actually reserved until Sunday, which indicated that we had made a mistake with our reservations. Regrettably, the bald man at the front desk treated us like criminals. He was not only condescending but also quite rude. My husband became so frustrated that he had to step outside to cool off. To make matters worse, we were escorted by two security guys to retrieve our belongings. We also filled out one of the feedback cards left in our room, but of course, no one has contacted us since. It was likely just thrown away. Because of this experience, we will definitely choose another hotel in the future. read more

You get what you pay for.... The rooms were clean and good size, not too dated. Everything else on the ghetto side... AC wasn't working all that great, the ice machines never had any ice, the door handle didn't work properly. The room keys kept getting deactivated. The pool is very small and the towel bin was always enough. Their beach has only had a few umbrellas- and you can't take your tents, so unfortunately didn't get a chance to experience that feature. Too many people bringing their damn pets and leaving them alone in their rooms... kept hearing stupid dogs barking like at 8am and drunk people being loud outside in the parking lot like at 3am. This is definitely a pass in the future. Remember, you get what you pay for. read more

I booked a room and mistakenly thought that I had booked it through Tuesday however, I double checked my reservation and I was to check out on Monday. So, scrambling to get all my stuff packed up and out of the room in time for check out the hotel staff was friendly, courteous, and allowed me to take my time to pack up my things and find a ride. The front desk was helpful, responsive and accommodating. Charles from Housekeeping was patient, helpful and accommodating, and Dustin from security was very helpful and helped me, bring my belongings down to the lower level and allowing me to stay in a shaded area waiting for my ride without harassment or judgment, even provided me cold water while I waited. This is the hospitality, industry, and these hard-working individuals here at the new Pioneer went above and beyond their call of duty to help me and make me feel comfortable and not like an outcast when I was mistaken on my checkout day. Thank you the new Pioneer staff!!! Dustin in security, Charles in housekeeping and whoever worked, the front desk on September 22!!! You guys are shining example of what the hotel and hospitality industry was made for. Especially during the time when customer service is far between people typically work hard at not helping. read more

For the money, not bad at all. Eat at the Bumbleberry Flats, best food near the water. Bartenders take their time, the waitresses are faster to attend to guests on the casino floor. Entertainment across the way at the sports bar that has karaoke Fridays and Saturdays, open 24 hours. Hotel rooms were clean. The pool and spa are heated. Small casino but it's quaint and nestled between other casinos like the Golden Nugget and the Colorado Belle which is closed for renovations due to it falling into the river. read more

The front desk agents tried to accommodate our early check in as best as they could. The room was comfortable and clean. I will say our room keys never worked on our door but 1 key. We got new ones only for one key to work sometimes on our door. The ac was nice and cold. Our hostess Christina and waiter Victor at bumbleberry flats get a 5/5 star for my friend group! They were such lovely and kind people. Victor was attentive, polite, and got along with us despite our crazy jokes. He worked very hard to keep up with our big group and deserves the recognition as well as Christina! Please go visit them real soon! Also shoutout to Brian who works at the convenience store next to the front desk! He is such an awesome guy. We walked in first thing in the morning very dehydrated and hungover but he managed to crack a few jokes with us and put a smile on our faces and was definitely a core memory for my group. He also helped us feel seen, heard, and personally took us to the right guy when we had a bad experience with a worker. Definitely must visit this guy when you come to the Pioneer! read more

We started going here because they installed EV car charging. They have 5 stalls for charging behind the casino with good lighting and security. The plus charging here you aren't required to have valet park the car as others do in other casinos. We go once a week now because the food in the restaurant is very good and the service exceptional. They have their own baker and he makes some nice items in the display. We always take something to go. The casino is clean and everyone is nice. The bathrooms are clean. Never stayed in hotel because we live local. One of these days we will try the Brunch. read more

The New Pioneer - Back of casino car chargers. - Casinos Near Me - Laughlin, Nevada

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I was really impressed with this place. For $50 a night, the rooms were really clean. I would definitely stay here again. My husband and kids also really liked the old west theme. The food at the restaurant in the casino was really good too! It's called Blueberry Flats. We had the brunch buffet with bottomless mimosas! We had a coupon that was buy on get one 50% off which made it even better! Looking forward to coming back! read more

We stayed here a week we have a toddler and a dog the room smelled dingy and gross my son like to play I had to re clean the room the day we checked in because it was so dirty I wasn't once offered to have the room cleaned or sheets changed. They were constantly doing work which made it very noisy the room was run down and gross I will never stay again read more

The New Pioneer - Dirty pushed underneath the bed - Casinos Near Me - Laughlin, Nevada

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The New Pioneer is an older hotel right on the River so you are going to get a great view if you ask for one of the rooms on the side that's located on the Colorado River. With that said the prices are on the cheap side and you get what you pay for. The furniture is on the older side, but the beds are new and the rooms were clean and comfortable. Staff are all very nice and helpful. The view from the room was worth a million dollars. read more

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First; Tried to get into the room, the door looks like somebody tried to break in previously or some large dog chewed the crap out of the door next to the handle... either way, that was sus. Figured out how to open the door after a couple minutes of trial and error, turns out you need to lift the handle up and push HARD. Got into the room and couldn't lock the door because the strike plate was loose and blocking the lock from coming out of its pocket when the door is closed. The room smelled like old people feet with a hint of funeral home and hospital combined. Great headache fuel. The TV was booty, it was grainy and the only channels were news and National Geographic, maybe a couple college football channels. Tried to take a shower and the water was still cold after 10 minutes of running the water, tried turning the knobs all different ways but still couldn't shower because of the temperature. Woke up in the middle of the night because of an extremely strong smell of marijuana coming from a neighboring room, it was so strong it smelled like it was being smoked inside my room. Had to leave later than planned because I had to shower in the morning instead of the night. Other than that the room was clean I guess with the exception of dirty toe prints in the bathtub. read more

The New Pioneer - Outside of our hotel room - Casinos Near Me - Laughlin, Nevada

I don't know where to start! Motel is really dirty,I don't think the floors were cleaned before we checked in they had trash and sand all over. went to the front desk to try to resolve some issues and got two of the rudest women I have ever met and NO MANAGEMENT available on the weekends so was told oh well. This motel isn't just dirty it's dangerous, we had a room on the second floor and the walk way is so soft it feels like you will fall through at any moment. We booked at this hotel for the beach but don't plan on having a sunshade up because it's not allowed, it was 127 out with extreme heat warning and was told to take the shade down and go buy a umbrella. also no coolers can be on the beach! read more

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