I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

I went to The Nail & Wax Room for a spa manicure, and I loved my experience. The spa manicure was…read moreamazing and Gracie did a great job. I'll definitely return!

This place is so over rated. I've come here numerous times in hopes that they would do better and I…read moreget disappointed every time. 1. Their polish is old and possibly recycled. I see many bottles polish separate every time I come in. Which leads me to #2. 2. My gels or regular polish NEVER last. The gel chips and the regular polish will chip as well. 3. Some of the nail techs PRETEND to understand you. Spanish is my first language so I get it. There has been times when I've asked the nail tech an open ended question and they would pretend to understand me with a yes response. It's rude. If you don't understand, just say you don't. They're prices are reasonable and SOME of the nail techs are very kind and work hard. But I'm not sure the people who work there are happy or getting paid fairly. Most of them seem miserable to be there and it shows through their massages. I've been there over 100 times since I have lived in Cheshire and I finally think I'm done. To be honest, I only go there because they are usually the only ones that have walk in availability.

I scheduled pedicure for my mother same day. They were able to accommodate both mom and sis same…read moreday. Service was prompt and friendly as they entered salon. The ladies are bilingual both English and Spanish speaking. Everyone was pleased with their pedicure. Plenty of parking behind business.

I went for a spa pedicure and basic manicure…read more The salon was very clean and the instruments were in a sealed sanitized package. They also used disposable flip flops on my feet. The massage chairs are the standard massage chairs that most salons have and the massage chair worked very well. I had Koko as my nail technician and for the spa pedicure I choose the Mango pedicure. The pedicure began with a mango Sea Salt Soak, and then a mango Sugar Scrub, followed by a mango thermal Mud Masque and at least a 10 minute Massage with mango Cream and hot stones on each foot/leg. After the pedicure I had a basic manicure, and she used a clear coat of polish. While I waited under the dryer she gave me a shoulder massage.

Quiet, calm vibe. Clean. Great massage chair. Jen was gentle and lovely. I have a new nail salon!read more

This was literally the best pedicure I have ever had in my life. They start by trimming and…read morepainting your nails, ensuring there are no ingrown nails before moving on. After that, they place your feet in a tub and scrub them thoroughly. The massage they give your legs and feet is incredible--it's the best I've ever experienced. The staff is also incredibly sweet and kind. There are two Latin women who are just as nice as can be, and I absolutely love them! Tha k you for blessing me today

Naomi is absolutely amazing. She does outstanding work. I have never had a gel manicure last as…read morelong as hers! She's kind, professional, and flexible. Her and her mom are amazing people and i have recommended her to so many friends!!

Great service, friendly staff, easy to make appointment, been going for year! Lots of colors to…read morechoose from.

Not a fan of my gel manicure. It took about 20 minutes total to complete, felt very rushed and…read morethere was minimal attention to detail. The uv lamp was dirty and burned my finger tips and the tech cut the tip of my finger when nail filing. There's already a chip in the gel not even 24 hours later.

Wonderful pedicure with Kiki today. Thank you I love it. Looking forward to my next visit ! I'm…read moresure it will be soon.

Always is clean, everyone is nice, great pedicure choices and tons of colors of polish!read more

Highly recommend. I have been shopping around different nail places for a good, long lasting, dip…read morepowder manicure. My real nails break easily, are paper thin, and nothing except dip powder or acrylic works. Rainbow nails is the ONLY place that I have been fully impressed with for Dip Powder. I have now gone about 6 times. My dip manicure from here lasts for 3 to 4 weeks, the nails aren't too thick or thin, they are all even, they don't start lifting, and the appointment for removal and manicure is always under an hour time. Mia has been exceptional and I typically go to her, but anyone else who I have seen has also been good. It's easy to make an appointment, but I've also walked in on the weekend and gotten an appointment after waiting a little. I feel like it's clean here too. I highly recommend to people who are looking for a high quality dip powder manicure and also highly recommend Mia.

Today was my first time going to this salon after hearing so many good personal reviews from…read morefriends of mine. I walked in, and they took me right away it was after 3 pm. Gary was very professional, and he suggested the cucumber spa pedicure that is great for tired feet and sore leg muscles and deep hydration. Which is just what I needed. It included cuccumber vitamin treatment gel, using beauty wraps around legs and feet,callus treatment,10 min leg and foot massage, and hot stones on legs and hot towel. I was in total relaxation mode ‍ I was very happy with the nail salon it is very clean and smells good. The whole staff was so polite to all the customers. I've become a member for life. I absolutely reccomend this salon if you're looking for a new nail salon rainbow nails are amazing.Thank you again. sending Blessings

I wouldn't recommend going here. Overpriced, very rushed,…read morepoor customer service, and the staff is always distracted and concerned the most when it comes time to pay. I recently got a pedicure and it took less than 20 minutes. Also most times I get gel they chip within a few days. Don't waste your time or money here.

I would not recommend Gel Factory Nails. While the salon is on the pricier side, the quality and…read moreservice did not match the cost. The staff always seems rushed just to get clients in and out quickly, which shows in the final result. For example, trying to remove your fingernail polish when getting a pedicure, how unrelaxing is that?! They also use a strange brush-on product to remove gel polish instead of foil and regular acetone, the process felt rushed and extremely harsh on my nails. The most disappointing experience was before my wedding. I had called in advance to schedule my appointment for my wedding nails, and when I arrived they even greeted me by saying, "You're the bride!" Unfortunately, just two days later, two of my gel nails chipped and another one chipped the day after that, which is unheard of for GEL! I ended up having to get them completely redone the day before my wedding, which was incredibly stressful and frustrating. Sadly, chipped gel nails had happened to me here once before this incident too, but I brushed it off at the time. Unfortunately, I gave them the benefit of the doubt when I shouldn't have. For the prices they charge, I expected much better quality and longer-lasting gel manicures. Sadly, this experience left me very disappointed, and I will not be returning and advising friends to not go here.

Gel pedicure. Excellent gel pedicure by Karen! Wonderful massage - not too hard or too gentle…read more Meticulous about my cuticles and very clean salon.

I went my first time years ago as a self conscious nail biter and cuticle picker. My hands were a…read moremess. Lina gave me a UV French and I've never looked back ! Can't recommend more highly.

I brought my daughter and granddaughter here for manicures and pedicures to celebrate my…read moregranddaughter's 8th birthday, and it was an incredibly disappointing experience. The entire service was rushed, and the quality was terrible. The polish was applied so poorly that every manicure and pedicure looked weeks old, with large gaps around the cuticles and nail edges. I even left with polish all over the skin on my hands and toes. This was supposed to be a special birthday outing, but instead it was a complete disappointment. I won't be returning and cannot recommend this salon.

First of all, I asked for coffin shape and received almond because "it looked better on my nails"…read more(no it doesn't). I also asked for a bit longer nails and they were filed down so short it is way shorter than I wanted. There is still nail shavings under my nails which I had to pick off on my own, there is polish on my skin (which is gel so I have to pick it off) and overall just painful. Lowkey don't come here unless you ask for Michelle or another actual experienced worker who does what the client asks them to. They are decent just not what I asked for. Why am I paying for a service and the worker won't give me what I asked for?