I had a great experience here! I had Kat who did a great job on my toes. I'll definitely come back when I need my manicure done- as they also do DIP powder manicures (which I found not many people in Idaho Falls do!). The salon is cute and clean and the staff seem really helpful and friendly. read more

Too expensive, and when I got home, the $60 pedicure left my pinky toe with NO POLISH! What the heck?

Sidney did an awesome job ! Love my toes ! The place was very clean and friendly. Reasonable prices. Thank you read more

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The Nail Factory did an amazing job with my nails! I called the day before and made an appointment. They got me in right away and out in about an hour! I love how my nails turned out and the staff were all super nice. Would definitely recommend! read more

The Nail Factory - Acrylic full set - Nail Salons Near Me - Idaho Falls, Idaho

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Good location, comfortable atmosphere, great talent. I've been maybe 5 times, consistently great

This was my first visit. Very smooth check-in. My tech Tim was pleasant and my nails look awesome. I recommend the nail factory to someone looking for a new salon. read more

This was my first time coming in. After much research I decided to try this place and glad I did! Lily was great! She did my pedicure and dip fill. The chairs for the pedicure were very comfortable and enjoyed the scrub and massage. Lily shaped my nails just how I like them and they look fabulous! I plan on bringing my husband when we come back into town. read more

I come here every month to get pedicures. It's the best once I've found in town, it's a little pricey but I truly love it here and I love getting #3 for all the extras. Today however I decided to also do a normal mani, which I've never done before, and I will not do again. $25 for a cuticle trim, light filing and polish. There was no lotion, oil, massage, nothing! I've never had a mani where I didn't get lotion and/or a mild massage. Also when I asked her to file them square she told me no because I had a baby..... ? I said it was fine and she still didn't listen. My hands look worse than when I came in. They are uneven, she didn't clean under my nails, got a cut, have flaking skin all over and the polish is not applied well in the slightest. My husband asked me why I paid for it and I honestly should have pushed back because it's bad, I wish I never asked for the service because it was a complete waste of my time and money. My pedi was also lack luster from what I normally experience. #3 includes hot rock, scrub, lotion, paraffin etc. They light a candle and then usually drizzle that on your legs for the massage. All she did was light it and blow it out. The massage is my favorite part but it was minimal effort today. She used one rock at a time, I could barely feel it on my leg and she rushed everything. Usually coming in here to get a pedi takes 45min-1hr, which is what I want and look forward to! Today, by the time I got in the chair at 10:12 and back in my car, it was just barely 11, and I added the mani today! I thought I'd be there at least 1.5hrs but I was wrong. She bumped my toe on the gel machine which indented the polish and didn't fix it ( to be fair I didn't realize this till I was home) she didnt ask me how I wanted my nails, my heels are still rough, she dropped a attachment for the nail machine at one point and didn't bother to wipe it or get a new one, just used it on my hands which was kinda gross. She also went to grab the hot towels in the gloves that she had just "massaged" my legs with that were covered in oil and never changed them. Also kinda gross. After she painted my nails I was planning on just sitting in the chair for a few minutes to let them dry and she also rushed me out of the chair. Needless to say I asked for her name and will make sure to not work with her again. Incredibly disappointing day. I love this place but it seems like it's just a pedicure kind of place. Update: I have multiple hang nails on my feet so that's super fun and feels great ..... Yay me read more

The Nail Factory - Nail Salons Near Me - Idaho Falls, Idaho

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I have been getting ombré nails in California for 5+ years. Enter Idaho ... This is the best set I have ever had!!!! Dan is bomb best nail salon ever!!!! Plus the gal at the front is super sweet and is great about confirming and making sure you don't miss an appointment. :) read more

The Nail Factory - Ombré pink and white - Nail Salons Near Me - Idaho Falls, Idaho

The best in the bonneville county area! Beautiful place, clean, and the techs always focus on their client! Worth every penny.

If you don't mind being treated like another Cog in their 'factory' then this is the place for you. When I make an appointment with a specific technician you'd think that wouldn't be a problem. Apparently it is. This is the second time I've been pushed off onto another tech without explanation or apology. Most techs are good at their skill but most techs, and the owner, are also terribly rude and dismissive. Perhaps a few lessons in Customer Service & Communication are warranted. And what's with those insane prices?!?! I think they just charge what they think you'll pay. Different cost for a fill every time I'm there. And No Prices posted. How convenient!! Think it's time for a better salon. Be advised - Enter at your own risk. read more

When my wife makes an appointment for her to get a pedi/mani and her husband just a pedi, you would think you'd start immediately on the husband and wife at the same time so the husband doesn't have to sit and inhale nail salon fumes while his wife gets her pedi. If I were running the shop I would have done it the better way. read more

The Nail Factory - I finally made it to the station! - Nail Salons Near Me - Idaho Falls, Idaho

Amazing. Great customer service. My pedicure looks great and it felt really nice as I was getting it done.

I tried the Nail Factory for the last few months for my acrylic nails. Twice I've had bad experiences with the a nail tech. Once, when two employees started fighting in a foreign language over something about my nails and then today I was told to schedule with a different tech because I asked him to clean out all of the acrylic left under my nails that didn't come out after washing and scrubbing with their brush. At $60 for a fill, I think asking for the hardened acrylic to be removed isn't asking too much. And if I'm giving an honest, fair review, if you are concerned about cleanliness, this isn't the place! read more

I'm usually do not leave bad reviews. But this was some of the worst service I have ever experienced. I had a male nail tech named Dan. He was super rude and unprofessional instead of kindly asking me to relax my hand(had no idea I wasn't relaxing my hand) he yelled at me and said I am making life 110% harder. which then caused the whole salon to stare at me. I was told by the end of the visit that I was not allowed to come back anymore and I would have to see a different nail tech. All because my hand was tense! i left feeling embarrassed and upset. I would take my business anywhere else. read more

Loved everything about it they are very friendly! They do what you ask for and they're very good at it

Kat and her coworker were hit with a rush and a slightly annoyed customer, and they were great and professional. They still did an amazing job and she was funny! I wish she were my person back home! read more

The Nail Factory - Nail Salons Near Me - Idaho Falls, Idaho

Just got me nails and feet done amazing job definitely going back the people in there were extremely nice and understanding read more

The Nail Factory - Nail Salons Near Me - Idaho Falls, Idaho

Best nail spot in IF. I went to the nail factory for a fill and they were so professional and did my nails exactly how J wanted in a timely manner. They are appointment only but have a lot of availability and are super professional when booking your appointment. I highly recommend. read more

The Nail Factory - almond shape, light pink nails - Nail Salons Near Me - Idaho Falls, Idaho

This place is SO CLEAN! Everyone is so nice and made sure we were comfortable. Me and my friend got pedicures and they were so, so nice for what we paid! I won't go anywhere else. 6 stars!! LOVE! read more

The Nail Factory - Nail Salons Near Me - Idaho Falls, Idaho

I'm in town visiting and wanted a quick pedicure with my niece. The salon is clean, spacious and modern. We were able to get an appointment the same day. The staff was friendly, and our pedicures were delightful. My niece has declared this the best salon in town and is her new favorite. read more

Was able to take a walk in. Very fast and efficient . Nails stayed a long time! Stated anything goes wrong with my event to come back in

This was honestly the best nail salon experience I've ever had. The employees are very kind and the environment is very calm and quiet, so relaxing. The nail quality and service is very good too! Definitely recommend. read more

Fantastic job on my gel nail fill but $65! No way. Time to find a new nail place. Too bad.

I'm so happy to have found a good nail salon here in Idaho Falls! Not only do they do a fantastic job on my nails and can do designs, etc... but the salon itself is wonderful. It's clean and relaxing with good ambiance... from the decor, lighting, and spa music... A wonderful experience. The pedicures are actually therapeutic and make me feel pampered (instead of super rushed like other places I've been in town). Highly recommend it here!! read more

I've been here probably at least ten times, but the new guy was so rough with me during my mani and pedi. No one goes to get a mani or pedi and wants to be treated like a slab of meat! To top it off, the polish job was terrible. Blah. read more

Wow. Rude rude RUDE!! I got hung up on multiple times, couldn't reschedule my appointment and then they tried to tell me that I stilled owed them a cancellation fee. It's a SCAM! read more

Overall pretty disappointed after hearing how good they are..My nail design ended up okay a little wonky but still adorable and I would be fine with just that,however they're too busy to give quality nails, two of my nails point sideways when my fingers point straight and all of my nails I wanted square but they filed the wrong way now the ends are like a U with both corners touching before the rest. I shouldn't have to fix my nails when I get home.. read more

So clean and very relaxing! They do amazing gel pedicures and they last forever! Love going! They have millions of colors to choose from as well read more

My mom made several calls to them changing her appt because of car trouble, finally got it fixed and got into a car accident on the way there and couldn't call to cancel. She got this message from them but used a phony #. Tries to call but they don't answer. Talk about RUDE! Had called prior to accident to make arrangements even when you said you DID NOT HAVE ME On an APPOINTMENT. I explained I was getting my battery fixed, then I got into an accident. I didn't hang up, I didn't even have my phone until my daughter came then you sent that text & she responded! I admit you are AHOLES for texting me like that. You should be ashamed. You never know what a person is going through. Why would I call to keep changing my appts and then not even show up?!? Thank God I only have a broken rib, could've been so much worse. Karma isn't going to be nice to you!! read more

i made an appointment and I showed up and they were so rude I wanted a fill I only lost 3 nails and I wanted a pink french tip and the lady had apparently had "more appointments" to take care of she was charging me 75 for frenchies she couldn't even paint left with no design no top coat I am usually one to never complain but she had no patiences whatsoever felt like i was being kicked out. Charged me 50 read more

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Clean and very professional. You can actually speak with the workers. They are very soothing and careful.

Horrible customer service when nail need fixed. Hard to get a hold of. In box always full so unable to leave messages. Was unwilling to fix nails because tech that did a horrible job was on "vacation ". Hight priced and was willing to pay it for a well done job but not to be treated like that!!! read more

I had the best pedicure, ever!! The massage chairs were excellent and the nail technician was superb. I am a happy camper. This is going to be my nail salon 4ever! read more

Hands down the best pedicure I have ever had. The chairs were awesome, it was really clean, the techs were professional and kind, the tools were clean, files were not reused!! The calm music along with the sealife video that was playing was very relaxing. I definitely recommend! read more

Such an amazing experience! Got pedicures and acrylic nails. Highly recommend. They're amazing at what they do, very professional too.

Great if you want to spend a lot of money to basically have your toes painted. I got a pedicure and she didn't remove any dead skin. I still have major callouses on my heels and toes. I'll go somewhere else next time. read more

Best Pedicure I have ever had. Would give 6 star's if I could. So glad I found this place. Very clean, well decorated and spa like. I came as a walk in and they made a huge effort to accommodate me. In the future I will get an appointment as it is very busy. This place is everything a nail salon should be. read more

I think Dan did a fantastic dip manicure and the shop is immaculate. If I have one suggestion it would be to assume that if a client is having a dip manicure that they have one which will need to be removed and to bury the $5 cost of removing dip polish in the cost of the manicure. It's a part of the process and $50 is already enough for a basic dip manicure. read more

Favorite nail salon of all time. Service is the best, quality is top-notch, and the salon is so nice. Repeat customer for sure.