Called to make an appointment and was received promptly even though I was running late. They are attentive to service and even called me to make sure I was still coming! I don't understand the reviews saying they were bad, maybe there is new staff. Anyhow everything was clean and service was fast, they care about their customers and you can tell. read more

The Nail Box - gel-x french manicure - Nail Salons Near Me - Bronx, New York

First and foremost I had a lovely and hospitable experience at THE NAIL BOX, she's very kind and pays attention to detail if you like something instantly she sees it and has no problem adjusting it, she's very friendly and she's serious about her work oh yeah and it's a black owned business! She even was sweet enough to share some sweets a client foreverrrr read more

The Nail Box - Nail Salons Near Me - Bronx, New York

See all

Unfortunately, this place was dirty, customer service was lacking, the quality of my nails were trash. Will never come here again. -Dirty floors -On the phone the whole time, non engaging, no greeting -Didnt use the right equipment to clean or shape my nails -Didn't clean the area before doing my nails, still saw residue from previous customers on floor and on counter - horrible quality of nail polish Just to name a few. read more

Went for the first time last week. Really enjoyed the ease and straightforwardness of the scheduling process. Arrived on a Friday evening and the wait time wasn't much longe than 15 minutes. She was able to do the style and design I requested with ease. I love her attention to detail and perfection. Will be happy to return! My nails are so sturdy! read more

The Nail Box - Nail Salons Near Me - Bronx, New York

See all

This is going to be a detailed evaluation of my salon experience. I first saw the salon off of Nereid Ave and noticed that they were different because the techs are Black. I got excited because that is rare in this neighborhood. I walked in and sat down. There were two young techs working on clients. One near the entrance & one near the bathroom door. NO ONE greeted me, they just looked up and continued with their client. One of the techs were done. I was giving her eye contact and I can see through the mirror that she was looking at me but decided to not acknowledge me. There was a loud child in the corner pretending to run the business (I later found out she is the owner's child). As the nail tech left, the other nail tech decided to ask me if I made an appointment. I said no, I'm a walk-in. I asked her if she had another client after her, and she said yes. I called the number on the sign and later made an appointment with whoever picked up the phone. I left. I informed the woman on the phone that I just soaked off acrylic and my nails are weak. I wanted service soon to avoid them breaking. She told me the shop closes at 7:30PM. After rescheduling about 3 times within the week, she took over 20 minutes to arrive. I rescheduled again because I admit I was late ONE time. I FINALLY got to the shop on the 4th try 15 minutes early. I should've never done that cause after scheduling a 5:30PM, the woman Neema, or Star walked in at 6:05PM after ignoring my texts of "I'm here, and what's your eta". She entered with three of her children & didn't apologize for her tardiness. It was a Friday, and I guess homework had to be done before the weekend, so she decides to stop every second to help them with their numbers, spelling, and one older one log in to her phone to use her time at the shop freely by doing educational activities... all while doing my nails. I didn't give off any negative energy or the typical huffing and puffing, just waiting to see if there will be a word exchange about what was going on. So, I had to soak off the excess acrylic that I had on my nails which she told me was an additional $10.. a bottle of acrylic is $2.99, but OK. She began to eat at the same table I'm soaking. Without washing her hands, she touched the nails file and drill and began to start taking out the soft acrylic. As she begins to do an overlay on top of the nails that survived, she bent everyone one to see if it was strong enough. I've never noticed a licensed technician needing to check their acrylic this way before. In conversation, I'm talking to her, asking her why they do not offer, UV gel, SNS, or anything else apart from acrylic. She told me she went to a brand new nail salon and had SNS done and gotten fungus TWICE. She thinks dipping nails in powder is unsanitary. Mind you, her entire workspace was dusty, her hands were oily of her food, and the sink I washed my hands out on was DISGUSTING. The bathroom door was falling down, and I learned all this because her daughter pointed them out in the THREE HOURS it took her to complete this full set overlay for $35 plus $10 for the soak. I showed her a photo of what I wanted, I saw her face looking confused, so I showed her a more simpler one and she said she will try the first 1. Guys, all I wanted were triangle shaped polish on pointy nails. Once I seen her reaching for the top coat, I asked her to remove it. The fact that cosmetologist can sit and say they can do something, look at it even if it's horrible looking, and continue without speaking to the client and think it's OK to pay for it is beyond me. She gladly removed it. Anyway, once she was finally done around 8:45PM (way after the closing time and techs still in salon with two clients), I told her I only had $40. She said OK, I gave it to her and walked out. SUNDAY-- my real nail broke, I showed her a photo and told her it's only been two days. She told me to come in to have it fixed. The time she gave me was 3 hours later and I asked her if another tech can do it. She didn't respond. After having waited 30 minutes for her, I asked her ETA, no response. She finally walked in. This time, no children. She said good afternoon, no apology. The overlay she did looked deformed & took one hour and 15 minutes.. ONE NAIL. THURSDAY- Another nail breaks DEEP.. bleeding. "No refunds. Nails should be soaked off properly to avoid being lifted." I asked her then what can she offer and she stopped responding. PROS: 1. One thing I did like about this woman is that after she is done with one hand, she says "let me know if there is anything I can change on the hand." That's hard to judge after sitting in 3 hours with low lighting. 2. She "repaired" the nails that were breaking by "nail wrapping" them. No extra charge. DO NOT have tech with unkept nails do your nails. DO NOT have any hair stylist with ugly hair touch yours. DO NOT have any barber with a crooked hairline touch yours. There is no excuse. MAXIMUM WORDS REACH read more

The Nail Box - I painted the nails. Posted this photo to show the second broken nail and the shape of the nails in better lighting. - Nail Salons Near Me - Bronx, New York

From the first day it's been an amazing experience. I love the location, and the warmth of the nail technicians. Starr ( my nail technician) takes care of me like a pro. she is always on time when I Schedule an appointment, and even when I walk in she makes time for me. Sense I am not a connoisseur of nails, Starr keeps me updated with the latest colors and trends. Thanks to the Nail box, black owned nail salon I have found the perfect place. read more

The Nail Box - Nail Salons Near Me - Bronx, New York

Starr is the best!!! She slays my nails everytimeee. Always very professional & pays close attention to details. Not to mention, my natural nails are longer & stronger than they've ever been since I started going to her 2 months ago. Do yourself a favor and support this black-owned business!!! read more

Man man man..I tried I actually TRIED!! I WANTED SO BAD TO LIKE THIS PLACE!! I wanted to support a black business but I CANNOT!! Where do I START!! First off I I suggested to come here because we had a bad experience at another nail salon and wanted to support a black business lol. Me and my mother called her on 7/6/2022 around 3 pm and she scheduled us for 7 PM that night, kinda late but we was like ok cool. We show up and the first thing you see is that the store is about as big as a matchbox. Meh it's fine so me and my mother walked in and man the sight we saw. Only one chair, at least 4 or 5 children running around and screaming, flies EVERYWHERE, garbage from the Popeyes they just ate all over the floor and too it all off..the AC was dripping. Hmm that was the first telltale sign to leave but we powered through. So she took my mom first since she only had ONE SALON Chair!! Didn't disinfectant ANYTHING!! My mom had to ask her..lady you know Covid is still a thing and killing folks right? Yikes so as she's doing my moms toenails Al I hear is "eff this and mother eff that and Fiyah this" and I look up and it has to be a girl no older than 12 cursing like a sailor..worst part is she was the daughter of the nail technician..she was allowing her pre-teen daughter to curse like a sailor AT HER PLCASE OF BUISNESS!! But wait's there's more!! So she FINALLY stars on me after she has my mom just you know sit there and wait..she has no stools for my feet, didn't clean anything, didn't clean my cuticals, didn't use disinfectant NOTHING and top it all off..the clear nail polish she used is already peeling because she didn't use a base coat. The. Then some woman comes in and starts telling this girl who had been sleeping on the sofa in the salon to get up and come on..I thought that was the nail techs kid but it wasn't..WHOS CHILD IS THIS!! Who lets their kid just come to a nail salon and fall asleep? This child was SNORING and knocked out for the entire time me and my mother were there!! The nail tech kept answering her phone, going on FaceTime, gossiping with the other kids in thee shop because apparently one of town was 21 so they was sharing funny photos all while she was working..so unprofessional it's almost disrespectful..but here's the killer..she charged me and my mom TOP DOLLAR FOR THIS GHETTO RACHET NONSENSE!! Look man don't go here..avoid this ghetto ratchet dump like the plague..don't be like me and be shamed into supporting a black business..man go somewhere where the tech knows what they are doing and doesn't have a whole bunch of disrespectful kids shouting homophobic slurs the entire time. Look lady wash ya drug money some other way cause this..naw this ain't it... read more

Had to wait over an hour for a lady to do my nails, they were thick, clumpy and not shaped very well. I'm pretty sure it was the owner who did my nails so bad but the younger nail techs do great work read more

My fist time and definitely wont be my last! I came knowing only the color pallet I wanted, but not a clue on the design. I showed Star my outfit for the night and colors and she went to WORK Honeyyyyyyy! Thanks Star for adding the Cake to my outfit!!!!! read more

This was the worst experience Ive ever had in all my 25 years of getting my nails done. I sent the owner a text message (to which she NEVER responded to or acknowledged) expressing my displeasure. I'll post that as my review. You'll get the idea...... Text message sent to Owner of "The Nail Box" salon: Hi. This is Toni. We met yesterday when you did my nails. I just wanted to share something with you. I've been searching for a black owned nail salon for quiet sometime now and was excited and i got a referral from a friend. I went three weeks without having my nails done because I refused to go to a salon that wasn't black owned. So I finally had some time in my busy busy schedule and made an appointment with you for yesterday. Upon entering your salon I wasn't greeted by the one worker that was there servicing a customer. Instead she made eye contact with me a few times and said nothing. A second worker cane in shortly there after and instead of asking me if I needed to be serviced she proceed to eat breakfast. Against my better judge ment, I didn't get up and leave. After about 5 mins, the workers began asking one another who I was here to see and what I needed....... instead of asking ME!!!! Fast forward........ I am very disappointed with my nails and how they came out. I wasn't until I left that I noticed that every single nail is oddly shaped. I have dried gel polish on my skin, the base polish wasn't applied evenly...... and again.... each and every nail wasn't filed, buffed correctly. Not to mention, I just realized that you didn't attend to my nail cuticles either. I've never been more disappointed with my nails in the 20+ years I've been getting them done. I wasted $30 as I will have to get them done over tomorrow which will cost more money. I just wanted you to know and hopefully some changes can be made on your end in an effort to attract and retain customers. Toni read more

I had a great experience at the Nail Box. Star was extremely detailed and professional. Love my nails. Great music too! So proud to support a Black owned business. I will be back. read more

Amazing service, the techs are kinda and helpful. Black owned and proud that they are my new nail place read more

The Nail Box - Nail Salons Near Me - Bronx, New York

See all

Man man man..I tried I actually TRIED!! I WANTED SO BAD TO LIKE THIS PLACE!! I wanted to support a black business but I CANNOT!! Where do I START!! First off I I suggested to come here because we had a bad experience at another nail salon and wanted to support a black business lol. Me and my mother called her on 7/6/2022 around 3 pm and she scheduled us for 7 PM that night, kinda late but we was like ok cool. We show up and the first thing you see is that the store is about as big as a matchbox. Meh it's fine so me and my mother walked in and man the sight we saw. Only one chair, at least 4 or 5 children running around and screaming, flies EVERYWHERE, garbage from the Popeyes they just ate all over the floor and too it all off..the AC was dripping. Hmm that was the first telltale sign to leave but we powered through. So she took my mom first since she only had ONE SALON Chair!! Didn't disinfectant ANYTHING!! My mom had to ask her..lady you know Covid is still a thing and killing folks right? Yikes so as she's doing my moms toenails Al I hear is "eff this and mother eff that and Fiyah this" and I look up and it has to be a girl no older than 12 cursing like a sailor..worst part is she was the daughter of the nail technician..she was allowing her pre-teen daughter to curse like a sailor AT HER PLCASE OF BUISNESS!! But wait's there's more!! So she FINALLY stars on me after she has my mom just you know sit there and wait..she has no stools for my feet, didn't clean anything, didn't clean my cuticals, didn't use disinfectant NOTHING and top it all off..the clear nail polish she used is already peeling because she didn't use a base coat. The. Then some woman comes in and starts telling this girl who had been sleeping on the sofa in the salon to get up and come on..I thought that was the nail techs kid but it wasn't..WHOS CHILD IS THIS!! Who lets their kid just come to a nail salon and fall asleep? This child was SNORING and knocked out for the entire time me and my mother were there!! The nail tech kept answering her phone, going on FaceTime, gossiping with the other kids in thee shop because apparently one of town was 21 so they was sharing funny photos all while she was working..so unprofessional it's almost disrespectful..but here's the killer..she charged me and my mom TOP DOLLAR FOR THIS GHETTO RACHET NONSENSE!! Look man don't go here..avoid this ghetto ratchet dump like the plague..don't be like me and be shamed into supporting a black business..man go somewhere where the tech knows what they are doing and doesn't have a whole bunch of disrespectful kids shouting homophobic slurs the entire time. Look lady wash ya drug money some other way cause this..naw this ain't it... read more