Always treat my Charlie with great care and he always looks handsome. Charlie runs for his…read moreappointment to the door They treated Charlie extra special after his best friend passed who they always went together every 5 weeks.

My 4 year old Maltese dog was given away to another family. When I went to pick up my dog I was…read morehanded an 11 year old Maltese non- neutered. The employees insisted that the wrong dog was certainly mine, which it was not. Not until my husband arrived at the location did they believe that the 11 year old was confirmed not to be my dog. I stayed at muddy Paws for at least 2 hours trying to get my dog back. The other family had my dog for hours and insisted that my dog was theirs. I was sick to my stomach. Finally after multiple phone calls the other family brought my dog back. After an email to the manager, she refused to refund my money only offering a credit for a future groom. I was not confident to return as a customer and was denied a refund. This was a horrible experience I felt like I wasn't ever going to get my dog back.

I've been taking my two older dogs to Groomswell Dog Salon for some time now, and I couldn't be…read morehappier with the service! The team is consistently professional, friendly, and attentive, always making sure my dogs are comfortable and well cared for. They handle older dogs with such patience and gentleness, which gives me complete peace of mind. Every visit results in my dogs looking and feeling their best.

You definitely do great work and Evan really likes coming to get his bath i was in the area and I…read morewent to see the progress on the establishment and it's going to be awhile before you open back up again and we are looking forward to the reopening sometime this summer

This vet is the absolute best! The entire team is so incredibly caring and loving. Our first…read moreencounter with them was bringing in 3 newly adopted puppies who we suspected had parvo. From the initial phone call to them meeting us in the parking lot to test them, the nurses and doctors were so compassionate. They gave us options and statistics and made it so easy for us to understand and make our choice. The puppies were in their care for a little over a week. Every single day we got multiple calls or texts with updates and pictures. Our puppies all made it! They are all happy and healthy! Everytime we bring them in for shots or checkups, everyone loves on them and wants to steal them. We have also had to use them for the hardest day of our lives... it was time for our old man to be put to rest. He lived 13 long years and they were so so compassionate towards him and us. They gave him a last treat and a nice blanket to wrap up in. They gave us the time we needed to be with him during and after. I can never thank them enough for how they have treated us we will be forever grateful and forever customers of theirs!

I would give this place a -10 if I could. We took our 3 dogs here for vet care. First, the front…read morestaff one particular person was very aggressive and rude and we were afraid to even ask questions or go up to the counter. But thats not the worst part. We needed a good vet to give care to our fur babys. We didn't get that. We got huge bills and zero care of follow up because we spent over 2000$ dollars for blood tests, biopsies, meds, yet got zero follow up on blood tests that turned out to be quite crucial for one of our dogs. The extremely high ALP liver test, was 2000, and normal is less then 200. We were there 2 more times after blood was taken and his severe, highly abnormal liver tests were not mentioned, EVER!! not once. Even though we were back twice because he was sick. How does the vet never mention he has a severe, alp liver test of 2000. Long story short, they didn't mention it, he got sicker, finally found a new vet, turns out he had Cushing's disease, could have been treatable at that time if this vet had caught it, especially for the amount of money we spent, but they didn't, and his health declined rapidly, we watched him deteriorating and we didn't know why, it was absolutely horrible to spend all this money at countryside for nothing, yet finding out they had an important lab result that WOULD absolutely have mattered if they had mentioned it even once to us. Well they didn't, his health declined, we finally found a new vet, it was too late to treat his cushings and he suffered terribly those last months, and we had too euthanize him. I don't know why this place, this vet, took blood, to then not even bring up the absolutely dangerous results to us not once. Our dog is dead now. Those labs mattered. I knew something was wrong but all the labs, biopsies, antibiotics and 100s to 1000s dollars for frigging NOTHING! And HES DEAD NOW!! And he suffered for a year. And we suffered, and me and my kids are traumatized. And we will never get over what we went thru. I didn't google this vet before coming, it was recommended, but I wish I had, because it cost my dog suffering and his life! Im not surprised with the chaos of your front office you cant even find records for my boys blood, biopsies etc. And the anxiety I feel to even interact with your front office makes me feel like puking!! However, I wasn't even going to address my other dog, but since you brought it up, that she needed dental care, and she absolutely did, our homeless rescue from the streets, the estimate was a minimum of 800$ up to 2000$ depending on once she went into surgery, so we DID NOT decline treatment, in fact we started a crowd funding because we had just spent roughly 1000$ on our first visit, & I am on SSDI, so we tried to raise funds, and that funding resource sent an email to you, our Vet, to confirm the needs and link for information and payment, & i reached out to your front office as they told me to do, for u to accept the link, so our funding resource could be verified for need and payment. I was told a different department manager handled that. Well it wasn't handled, and nothing was done on the side of countryside vet. And we couldn't afford the 800 to possibly 2000$ and it was absolutely horrible. And your business doesn't offer any type of assistance or payment plans. So we were just stuck. But let's be clear, we did NOT decline any treatment!! And I requested to speak to the actual Vet, or at the very least a call back from, who we met on the first and 3rd visit, to have an actual conversation with the Vet, and not the aggressive front office staff. But the vet, regarding tests, needs, care, treatment. And I got zero response via phonecall or I could have even communicated thru email. Anything!! With the vet who was supposed to be providing care. Maybe one conversation with the vet could have made all the difference in the outcome of my boy!! And just to clarify your records, all 3 dogs came in November 2024. To the same appointment. I don't know whats up with your records, but all 3 were at same first visit together.

My neighbor has been using Two Paws Up for years, for his two Huskies. We started using them for…read moredoggie daycare, and couldn't be happier. Everything about how they run our business, is just perfect. If only every company did this great of a job -- the world would be a better place (now...can you get our dog to stop barking at the mailman ????)

Super nice people good big spot, but probably the ugliest haircuts my dog has gotten regardless of…read morehow I told her I wanted it. It's been done before, but they did not take the time.

Gina did a fantastic job with our puppy's first grooming. She is a big 11 month old Golden…read moreRetriever and Gina made her feel calm and safe as she groomed her. Piper looks great and is very happy - we all made a new friend today! Will continue to use this service and stay on her schedule!

Gina the owner is a true animal lover. My dogs Daisy and Bear love her. I actually adopted Bear…read morefrom her, after she rescued him. She's been grooming my dogs for over a year and she's great. Gina is a keeper!!!!!

100000/10 recommend Kim! She is absolutely incredible. She…read moredid a wonderful job with my two Dalmatians - she took them both at the same time and when I got them back, they smelled amazing, their nails were the best I'd ever seen them, and they were SO CALM. She is literally a dog whisperer, and I'm soooo grateful I found her.

I just had to share that we have found the best cat groomer! Kim is an amazing, caring woman and…read moreyou can tell she really cares about her furry clients. She does a fantastic job giving our 17 year old ragdoll cat a lion cut, Thank you Kim!

I give five stars because we finally found a fantastic Groomer for my dog Prince…read more I believe we've been going with Christa for 2 years now and every time Prince gets a haircut we just LOVE THANK U !!!!

Thank you, Christa for taking care of our fur baby's nails!! You've been nothing but awesome :)read more

The best groomer in the world, six years now. Bijou my pet loves all the gang!…read moreShe wags her tail when she arrives , comes out looking like a queen!

Amazing staff. So friendly and loved our pups so much. We got the de-shed for both our dogs who…read moredesperately needed it. One of our dogs is a rescue and gets very nervous, she was so happy when it was over but it was also clear that she enjoyed her time at the spa and we got great feedback on how she did while she was cleaned. Grateful for this spot in our neighborhood!

Amazing! My two husky mix golden retriever girls look…read moreamazing after services ! They were so patient with them as they were nervous Definitely RECOMMEND

Lily is fantastic! My little 4 year old pup has gotten the BEST groom of her life with Lily!…read moreScheduling was easy, she and her assistant were very prompt, and they did a beautiful job. Usually when I've taken my dog to the groomers, she came back to me nervous and anxious. Not with Lily! She was her normal sweet self as soon as she was done. Don't hesitate and book your appointment now!