Worst,bad and unprofessional staff , I have bad experiences with this dealership, garbage car ,…read morethey no have ideas how to work with people... wasted time! Spend 2 hours from my life to see garbage car, Dealer say "" I can wash it... " don't make a business with this unprofessional dealership, save your nerves!!!

I was looking for a new Pick up truck to replace my Ford 150, I met Seth, and just for giggles,…read moretold him I wanted a Denali with 8' bed, full size cab, with all the bells and whistles, and black on black. Well within 45 minutes I was signing the papers way below what I thought I would be paying, in fact with the savings I added a 3k option and got the 6.2 liter engine. Im in love with my truck, and to boot, I brought it in on a Saturday to see if they would do an oil change, 12pm. Not only did they do the oil change but found that an electrical device that controls my air pressure monitor and remote start was faulty, the part was not in stock. They asked me if I wanted to keep the truck or leave it, I opted to leave and they got me into a rental. The car was finished on Tuesday eve. The dealership and shop is a lil dated but was told a brand new facility is in the works too!!!! See my man Seth and say, Jay the Plumber sent you

Once again, I brought my car in for scheduled service. From checking in to picking up the car, the…read moreprocess was flawless. The car was ready when promised, and the service was performed in a professional manner. I am in the market for a new car and I would I'm definitely going to stop by and test drive a Terrain in the near future.

Love bringing my car here for the upkeep services. The people are amazing and the weight is not…read moresuper long. Also, I always get some type of discount or deal on changing my oil and filter with them.

I am extremely disappointed by the experience my husband and I had at Nissan of Rockville Centre…read morethis evening with Jamie and Richard. My family and I I have been loyal Nissan customers for over 20 years, owning or leasing an Altima, a Rogue, and currently a Murano. My husband and I walked into this dealership fully prepared to turn in our current Murano and leave with a new Nissan lease. Instead, we left feeling disrespected, uncomfortable, and completely turned off by the way we were treated. We previously worked with a broker who secured a great deal on our current Murano, but this time we decided to give the dealership our business directly. We were upfront about the offer our broker had provided and simply wanted to see whether the dealership could offer us a better deal. After Jamie "ran the numbers," we were repeatedly asked to provide a credit card before receiving the dealership's offer, and only will we be provided numbers if we commit to leaving with the car today, supposedly to demonstrate that we were serious about purchasing. I made it clear that I was uncomfortable handing over my credit card simply to hear their pricing. We were physically sitting in the dealership, with our current leased Nissan outside, ready to make a deal that evening. I'm not sure how much more serious we could have been. After I refused to provide my card, Jamie presented an offer that essentially matched what our broker had already given us. We asked whether there was any room to do better, which I would consider a completely normal part of negotiating a car lease. That is when the entire interaction changed. Jamie became increasingly aggressive about asking us exactly what numbers we wanted, so we provided them. A manager, Richard, then came over with Jamie and spoke to us in a manner that I found abrasive, condescending, and completely unnecessary. At one point, while discussing the numbers, Richard told us that we should just ask our broker and remarked that "it's simple math." There is a way to tell a customer that you cannot meet their desired price without speaking down to them. At that point, my husband contacted our broker from the dealership. Our broker was able to offer us the same lower pricing we were trying to negotiate; without demanding a credit card upfront, without making us uncomfortable, and without treating us disrespectfully. That is what makes this experience so frustrating. This should have been an incredibly easy sale. We walked in as longtime Nissan customers, already driving a Nissan, ready to sign another lease. We weren't asking for anything unreasonable - we were simply negotiating a price. Instead, Nissan of Rockville Centre lost the sale and potentially a customer who has remained loyal to the Nissan brand for more than two decades. I left genuinely distraught by how we were treated. No customer should be made to feel belittled or uncomfortable simply for trying to negotiate the price of a vehicle. We will happily return to our broker, and this experience was an unfortunate lesson in exactly how to lose a customer.

Just picked up my beautiful 2026 Sportage X-Line Hybrid in Heritage Blue. After much research I…read morethink this is a realiabke car with a great warranty. An important part of me selecting this car was the help, patience and expertise of my salesman, Claudio Perez. About 2 months ago I was thinking of getting a Kia Carnival. As soon as I asked Claudio about the car he said go, take it for a ride. No heavy sales pressure just letting me see what I thought. After going through the numbers and coming to the conclusion I did not need that big of a car I told Claudio I was not interested. Still needing another car I began researching the Sportage. After letting Claudio know I was going to stop by to see it he immediately had the car in the front of the lot for me to look at. I had test drove it a month before but he insisted I test drive it again to make sure it was what wanted. When it finally got down to the nitty gritty of $, Claudio was fair, patient and gave me a good deal. I ended up with more options than I expected at a price I was comfortable with. The day I had to pick up the car Claudio could not have been more helpful. With a few glitches in the day we didn't get there till 45 minutes before closing. Then there were some paperwork problems on my end. Through it all Claudio had a smile on his face and kept reassuring me not to worry, all is fine. After the business end of everything was completed, well after closing time, Claudio spent another 1/2 hour going over the car. Thank you Claudio for making my car purchase a very pleasant experience.

Untruthful. Typical Car Salesman and Service Dept. Service…read moreCenter tried to take me for a Catalytic Converter @ $6.000.00 for 2017 Sportage. When it turn out to be (2) Oxygen Sensors $900. local mechanic. Also brought this car used from KARP and they NEVER REGISTERED MY USED CAR EXTENDED WARRANTY WITH THE KIA CORPORATION. When asked about it for the Oil Consumption Issue they I DO NOT HAVE A WARRANTY ON THE POWER TRAIN.

To be honest, I was skeptical to call based on the reviews I read on yelp and google, however I…read moretook my chances because I needed the car gone and I had a **GREAT** experience with them. They were the ONLY business that were willing to pick up the car from my house, let alone same day - and came within the hour! The guy I spoke to on the phone was very nice, told me a price (which the most I have been offered based on my weeks of calling places). I panicked and had to call back as I remembered there was a specialty DVD player inside the car that had to be removed. My husband was at work and wouldn't be able to remove until later tonight. He told me don't worry, the guys who come do this all the time and they will remove it for me. He did a great job and cut all the wires very clean. In the end I got exactly what was quoted. The car was not in great shape, didn't start and was over 14 years old, but had everything that was needed. In my opinion, even if they offered me $50 I would take it, because towing a car away would cost more. I think it's common sense the price is subject to change based on the condition of the car upon arrival, which is why I'm shocked so many people used that to post a negative review. As someone who had a great experience with them, I would say to people looking to give them a call, don't let those negative reviews steer you in the wrong direction. And yes, I would still post this positive review if I didn't get the price quoted.

THEY DON'T RESPECT YOUR TIME! Wish I could give 0 stars…read more Made an appointment for pick up, took off work to be there....and no show for 35 minutes so I call and they tell me they can "send a guy out now- he will be 20 minutes- because they opened late today" So my 10-11 appointment is now a 10:55 appointment. I said no thanks and the owner calls me back with a backhanded apology saying they were still in within the timeframe. Then he has the nerve to tell me I'm playing games because I said they could still come check out the car but I wasn't certain I would take the offer if it changed from my original quote. Ended up getting $200 more then their quote with a different business anyway...

I was so pleased with my service at South Shore Auto. Our rep Stephanie was amazing!! She walked…read moreus through the whole process and made our car shopping experience so easy. I highly recommend South Shore Auto for anyone looking at buying or leasing a car.

This place is an absolute scam. Please look at the google reviews for this place before you use…read morethem. There are about 15 one star reviews and I strongly recommend you do not use them. We sent a car back with this company at the end of a lease. We were told the car was clean and perfect. About a month later I get a bill for 900 dollars of damages. I called Yury who assured me he would take care of this. It has been moths and he refuses to take care of this. He lied and says he mailed a check, then he said he would call the bank. He never did, instead of being honest he lies. In addition the new car we got was not what he promised. Different color, not what we asked for, and again he refuses to be upfront about anything. I am not the only one this has happened to, so save yourself the headaches and just go to a dealer. This is a total scam.

My car was shipped from Vero Beach, Fl to Livonia NY…read moreShipping took place during fluctuating gas prices due to Iran's control of oil supplies. I tried to get my car shipped by three different transport companies. Two took deposits. The deposit was returned by the shipper after a driver backed out due to fuel costs. Ultimate Transport asked for an additional $350 to cover increase in fuel costs. I paid the $350. Vlad picked up the car on time and delivered it to me in 4 days. He was very professional. I'd recommend him as the driver for any other person seeking transport. He accepted Zelle payment for the balance.

Hired this company to transport a golf cart from SC to OH. Price was fair, pick up and delivery,…read moreboth great, as far as time goes. My complaint is that the golf cart was damaged during transport and the actual transporter lied about the condition of the cart when it was picked up. It arrived without a windshield and with front body damage, not major but work I cannot do myself. The transporter said he would reimburse me for the windshield but when I looked closer and found the body damage, I asked for the $700 back that I paid him as that what I figured it would cost to fix. He refused so I called Ultimate Transport 123 to file a claim with them and was told (after numerous calls) that I had to file a claim against the transporter's insurance and that they would send me the information so submit against his insurance. I still have not received anything from them and they have said that since I have spam filter, they can't contact me??? All you have to do is speak your name... then the call goes through. They also have my email address. Ultimate called and left a message and I called them back just to wait on hold and then disconnected. The company I hired was Ultimate and they should be the one I contact to take care of this... they keep acting like they are attempting to help resolve this but they really are not. I didn't even ask for a full refund, just the cost of the repair!!! Do not use this company if you expect to receive your vehicle in the same condition as you sent it...