Grrreeeat Service from the beginning to end. It's my 2nd time leasing from VIP AUTO. Igor & Eli are both great. Leasing from VIP AUTO saved me so much time, headache and stress from shopping and going in to each dealer. VIP always have the best price! Igor was always quick to reply whenever I texted him with a question. Eli helped me delivered my car at my work and was so nice and helpful. I will definetly lease from VIP auto again! read more

When you lease: They run around after you chase you they are so nice When you return: Not return your calls ignore you don't wanna help you even when I called so many times ask to speak with Mikey always excuses , I was talked that they would call me back after 1 hr like 6,7 times they never do.. So Be Careful when you make a deal with them ... I have called the owner of the company Danny and texted him not even reply !!! Here is my message to him with no return .. Thank you so much for screwing me over !!! read more

VIP Auto Group - Car Dealers Near Me - New York, New York

They were fine for leasing, but when I bought my lease car I didn't receive my license plates. The temporary plate expired & they ghosted me when I tried to get information on where the plates might be. So I'll have to go to the DMV & apply for replacement plates. (Still no call back after 2 days!) read more

I called VIP Auto after getting recommendations from my friends. From the time I called, until the time my car was delivered, I never experienced anything like it. It was wonderful! Both Michael and Halida went out of their way to make it a stress free experience. They searched for the car I wanted, gave me a good price, and delivered the car to my front door the next day. I was given a delivery time and was updated along the way. The delivery man,James, expedited the paper work and showed me how to operate my vehicle. He even hooked up my Bluetooth for me. They car was registered and inspected leaving me with nothing more to do than enjoy driving it. VIP Auto, along with Michael and Halida, will have my business from now on. No more car dealerships for me! read more

I absolutely believe that maybe some people had positive experiences but I have to echo a few of the other negative reviews. My husband spoke to Igor and worked out a deal that we were really excited about. I filled out the applications and I think they ran my credit because I got an alert about a hard credit check. After that we never heard back from them. I highly doubt my credit was the problem because it's excellent but hypothetically even if it were it's extremely unprofessional to just stop following up with a customer. Say something! This place (specifically Igor) left a very bad taste in my mouth. We wouldn't recommend them to anyone. read more

First time using a leasing company which was one of the best experience I had so far with buying a vehicle. We had great service with Michael he helped us an worked hard in making this deal close since I had another company trying to out deal him lol hustle Over all he had what we wanted an made all the numbers look perfect. I usually finance my cars but we decided to try a lease out since we tend to get bored of cars fast. Figured we use it for a few years an give it back when we are bored of it. Back to Michael he was a great sale man was on top of the paper work, an made sure he gave us exactly what we wanted. Took him under 48hours to have my truck delivered To my front door with keys in hand. How awesome is that you not leaving the comfort of your own home an having your car delivered to your door. For me that's golden esp having children it saves you so much time an less frustrating. I'd definitely be coming back n doing more business with him. I highly recommend them if your looking to lease read more

Every review on here is a 5 star and I would say that is pretty accurate. I never leased before and was hesitant about going through a lease company. I'm glad I went there. I dealt with John and I wasn't even sure what kind of car I wanted or could afford. He was patient and worked closely with me to get me the best car in my price range. I'll be going back there when it's time to replace my wife's car. The best part was that I never felt pressured into settling or making a quick decision. Highly recommend! read more

VIP Auto Group - Car Dealers Near Me - New York, New York

Orhan and Max - thank you for going above and beyond. I Have dealt with many other car leasing companies over the past 25 years. NO ONE has come close to your professional expertise and integrity which other car leasing brokers need to learn from you. I recommend that every person in the market to lease a car give Orhan / Max a call. They will blow your mind. The complete opposite of every other broker. They'll give you service that you didn't know exist in this industry. read more

Time and time again Michael Jeffries provides exceptional service and has the best prices around. He's always been professional and courteous and delivers as promised, and on time! I recommend him to all my family and friends! read more

The best deal in town and an amazing personal service! I just want to thank Marina for being such a great representative. Yesterday I got my second car from her and what a pleasure it was. I got the best price around, the transaction was very fast and and anytime I had a question, she responded immediately. Highly recommend this company, Thanks! read more

I found VIP Auto on Yelp while researching Toyota dealerships in the area. They all had negative reviews which left me feeling hopeless at getting the car I want at the price I could afford. I decided to contact VIP Auto since they had FIVE STARS, how rear for a auto anything right? I was like this is too good to be true. I gotta say Michael was a huge help. I have a new born at home and didn't have the time to go spend useless hours at a dealership. Michael took care of everything remotely (gotta love technology). I got the car I wanted at a price I could afford. The BIGGEST pulse was that they delivered my mini van to my doorsteps in perfect, brand new condition. I didn't know that was possible. It helped that I didn't have to take my baby out in this weather. I didn't want a "dealership" experience and I didn't get one from VIP auto. They do treat you like VIP. Thanks a lot Michael for making life a little easier. read more

This is the second car I bought from VIP Auto lease and I love them. No hassles, always cheaper than anyone else and extremely helpful and courteous. The first car I leased was a Nissan and I just leased another on an early trade in. Nobody was able to beat their price and the car was at my house the next day. Cheryl, was a sweetheart and inhave nothing but the highest regard for this company. Don't hesitate to use them. read more

I used VIP auto lease for the first time on a friends recommendation and I'm so glad I did, I will never use a dealership again. The price was so much better, The whole process of car buying was so much less stressful and easy. Mike was so helpful and found my wife and I the cars we both wanted. The fact that they deliver the car and bring back the old one is icing on the cake. Will be telling everyone to call mike from VIP and I will be back there in 3 years when my lease is up. read more

My second lease with VIP, I will be back for my third. No hassle , no nonsense, quick turnaround and best prices. I comparison shopped for fun, VIP was always less than the dealers I contacted. Worked with Mike Jeffries, A+ read more

The start was great, pricing looked great on a lease I was looking for. After agreeing on a price, the rest was down hill from there. Communication was great while they asked for the information required to fill out the credit app, but became nonexistent and then they started pulling the whole "the bank gave you tier 2 instead of tier 1" which was complete BS since right after I went to another leasing company for the same car and got approved for tier 1. The whole process took way too long and the car I was looking for was sold already. I ended up getting the same car with a few different options from another broker. It may have just been my experience, but I would never recommend this place to anyone. read more

These people are scammers, they have no knowledge of customer service and lie about everything. I really hope bushiness's like this close. Its a shame to cheat your way through life. read more

I cannot say enough about the standard of service and the absolute attention to clients provided by VIP Auto. They truly care! I was really surprised to see the car I was waiting for. Like it was really expecting me. The staff was very accommodating, pricing was excellent and the transaction was completely smooth. 100% pleased! read more

top of the line! igor is my dude! literally took care of us from step one and simple enough to get this baby on the road! best deals! best prices! go with vip or go home! read more

VIP Auto Group - Car Dealers Near Me - New York, New York

These guys literally are SCAM artists. Do NOT use them for any your car deals. When I leased my car in May 2016, the car was delivered to me with over a 1,000 miles on it. The car came nothing as my deal, Greg Roosamando described as. Apparentely a fully loaded 2017 Infiniti has no back up camera or heated seats? I also bought insurance on my tires for an additonal $1,000 , which was supposed to cover anything with my tires. They literally took my $1,000 and stole it. I tried to make a claim and there was no existing claim. I've now been back n' forth with Greg for almost 4 months to try and get my $1000 back, but he keeps pushing me off... Go figure... read more

Awesome experience with VIP!! Called them to get price on Q50 I was shopping for. Very quick process after they gave me price I was looking for. They stayed open until 9 for me to get their and pick up car . Process was all done on phone until I had time to get thier and was in and out with car in 10 minutes. Unbelievable experience. Will not go anywhere else for next car. read more

VIP Auto Group - Thank you VIP!! - Car Dealers Near Me - New York, New York

I went in for an interview on Tuesday, March 6th with Erin Leone, The Director of Human Resources, at the Levittown Ford Dealership for a position at the Grand Prix Subaru dealership in Hicksville. She told me that due to my inability to maintain a position for more than 2 years (the longest position I held), that my ability to procure a position at the Subaru dealership would be negatively affected. She also stated that my familial responsibilities to occasionally assist in the care of my father who is a double amputee, a diabetic, and has alzheimers, that those would negatively affect my ability to procure a position. She stated that me needing to possibly needing to leave work early for a family emergency would not take precedent over the job I was doing. And that if I ever needed to leave work early for a family emergency that I would not be allowed to do so. I feel that telling a potential future employee that they will have their hiring process negatively affected because of work history and familial responsibilities. And that family emergencys do not take precedent over work is ridiculous. I feel that this is unfair, unjust, and borders on discrimination. I am not asking for special treatment and I am definitely not asking to be handed a job. Instead I am asking to be treated fairly and justly when it comes to the hiring process. And that I am not told that because of my work history or familial responsibilities, that in so many words, I will not be able to procure the position I applied for. It honestly felt like I was being told I had no chance of getting the job. And for the Director of Human Resources to tell me this. It makes me feel that whomever put her in this position shares her views. And that I would never want to work for a company like that and would definitely recommend that no one gives their business to said company based on their views towards their employees and potential employees. read more

Mike helped me get into a New Nissan Altima here. He was much more respectful than the 2 dealerships I visited. VIP gave me a better deal AND treated me much better than any dealership I've been to. I doubt I will ever go to another place again for my future cars. Mike did right by me and now he has my business forever. read more

I just leased my second vehicle from VIP and am extremely happy with the service. Halida and Viraaj helped me get an awesome deal and found the car I wanted in the right trim quickly. I love dealing with these guys as I got an awesome deal and car without ever stepping in a dealership or dealing with a salesman. Thanks guys! read more

My experience with the VIP Auto Group was exceptional from start to finish. I dealt with David through phone calls and texting and he got me exactly what I wanted. The process was beyond easy and hassle free. I would absolutely recommend and use them again. Thank you so much for making my experience so easy and pleasurable read more

Great people to deal with. They deliver the car to my house and was able to match to the other leasing price 3 hours prior to car being delivered. read more

Got two cars from them at the same time. Beat every other quote I got. Excellent customer service. Danny, mike and the rest of the team at VIP were a pleasure to work with! read more

This leasing company is the absolute best! from start to finish they care. marina not only helped me get a great deal, but, worked with me to make sure it was the exact car i wanted. she took the time to send pictures, and info on all aspects and was so caring...she actually stayed in touch on many mornings, and holidays that i know she was not working. i have leased many cars from them in the past, and i will continue to be a loyal client, not only because they get me the best price, but because they provide the best service. thank you so much marina & VIP. if you are buying a car, call them and they will take care of all the details. read more

I will never again walk into a dealership. VIP leasing was the best car shopping experience I ever had. The service is personal, they know how negotiate prices to meet your needs. Marina is the best! She texts, she calls back, she understands your bottom line. She got me the best deal for a 2016 BMW X6 M sport. She gave me all the details down to the money factor percentages. If you want a vehicle go to VIP first! See Marina! read more

Was randomly put in touch with this company in search for a car lease. My brother reached out to friends to get recommendations on leasing companies. VIP came back with the best deal. I wanted a good price and quick service and I got exactly that. Dealt with Ron Dema, who was personable and attentive and got me the information I needed in a short amount of time. I leased a Honda Accord Hybrid. Since I needed the car in about a day or two, I had to follow up for plates and other administrative things and Ron stayed on top of it. Even when there was an issue with a toll when the vehicle was being delivered, Ron handled it. Overall, if you know what you're looking for and your budget, Ron and VIP are helpful and will cut out the dealership nonsense, but there won't be as much hand holding. They are responsive to anything you need or any questions you have. I would recommend VIP and Ron for your car lease needs. read more

I leased a vehicle with VIP auto leasing in March of this year. Everything including the price was great and went awesome. I planned to transfer my plates from my 2017 Kia to my 2020 Dodge and requested the dealership do the same. The vehicle came without an issue, as promised and I was told my new registration would be coming in the mail within the time frame of my temporary plate. Then Covid-19 caused a shutdown of all DMV, including the NYS DMV (where I live) and the Pennsylvania DMV (where the vehicle came from). Months passed and I received a suspension order in the mail that if I did not return my plates from my NYS plates to the DMV, my license would be suspended. I called VIP and was directed to call Reedman Toll Auto group (where the new lease came from). After speaking to the person who handles the plate transfers, I was reassured that the letter I received was an automated letter and I could ignore, since DMV was closed anyway and wasn't processing any registrations during the lockdown. I did so and then a month later in May received a suspension notice, that in fact my license was suspended, due to not surrendering the plates. I again called VIP and Reedman in an attempt to clear up the mess up, but was once again reassured the paperwork was in and I could ignore it. Then the fun started at the end of June when I was pulled over (for an expired temporary) and almost arrested for driving with a suspended license. Mind you I am 7 months pregnant at this point and don't need the stress to begin with. I again called VIP and Reedman, who said my paperwork was on a desk somewhere and would be processed soon. A week later I received NEW plates in the mail for my new vehicle and a post it attached telling me to return the plates and that would clear up the suspension. The next day I returned my old plates to DMV and waited, and waited but no clear up on my license. I called DMV and after about 3 hours on hold was told the paperwork was submitted as a new registration, not a transfer and my license is suspended til October or if I wanted the suspension lifted I would have to pay $8.00 a day, since March to get it lifted. The suspension would also negatively affect my insurance, since I would have a suspension on my record. To get it cleared up I would need paperwork from when VIP took possession of my old lease. I again called VIP and spoke to the secretary, who wanted to speak to the salesman and would call me back. That was a week ago from writing this, and I still haven't received a call back. I have called repeatedly, texted Mike from Richmond Ave, only to be ignored and left dealing with this on my own. Joe T(my salesman) was probably the most helpful person, but his ability to get forms is limited due to his position. The managers, owners, and everyone else I left messages for have not called me back or even acknowledged this issue. Now my insurance company may drop us because of this suspension. VIP's negligence and dismissal of this matter, coupled with their blatant disregard for me as a customer has forced my hand to write this review. All I wanted is to be acknowledged and helped getting the forms they have showing they took possession of my vehicle and when they did, but nothing. Today I received pictures of the forms, which I told Mike I needed the hardcopies or PDF files of, and of course I was again ignored. I believe Mike to be lazy and he has no business running the operation at VIP Auto Leasing. This situation is has caused undue stress on me, my unborn child, my household and has made this experience completely awful. They have lost my business forever and I hope no one else gets treated as I did. read more

What an amazing experience! I asked for a car that was not easy to find and I asked for a price that was not easy to match and I got both. My salesperson was Viraaj and he was a gentlemen and didn't give me any BS. He was patient because I ask alot of questions but he never once made me feel like I was annoying...and I know I was! If you are a female and shopping for a car on your own....go see Viraaj at VIP. Sometimes that experience can be intimidating and you will not feel that way with Viraaj. He explains everything in detail. I also met the owner, Danny, who like Viraaj, is a gentleman. I highly recommend VIP; a pleasure to deal with. Reason why they have all these well-deserved 5 STAR reviews on YELP! Thanks again Viraaj and Danny! read more

What a great experience. Eric, Ray and Greg are true gentlemen and make car buying comfortable. No pressure and open conversation. Customer service at the highest level from start to finish. I found VIP Auto from searching for a specific vehicle, and am so grateful our paths crossed. read more

Had an absolutely great experience with Marina of VIP. She called me back within 20 minutes of our initial call with the exact car I wanted. I was admittedly hesitant making the deal over the phone ... especially since it was a much better deal than I was just about to commit to. But 2 days later the car was delivered to my door..... exactly as Marina said at the price she quoted. An extremely easy and fast transaction. Marina was great to deal with. read more

I will never go to a car dealer again. The most painless way to lease an auto. I called VIP and Ron was my salesperson. In a matter of days I had the make and model with the exact specs. But most important, the right price. Plus they were able to take my previous lease a few months early. No questions asked. No drama. I thank you Ron for an amazing experience. I will recommend VIP to all my family and friends. read more

I HATE car shopping. I have never experienced a quick and easy deal in a dealership which made me dread leasing my next car. I dealt with Marina at VIP and could not believe how amazing of an experience it was. It was quick and easy and I felt relaxed, which is not how I usually feel when I walk out of a dealership. I would highly recommend VIP (especially Marina) as I am sure the experience will be as wonderful. Thanks again Marina!! read more

I just leased my second car from Marina and had the same AMAZING customer service experience both times. She was prompt/patient with answering my emails and helping me decide which deal I should go with. Both times, the car was delivered to my house. Completely seamless. Thanks Marina/VIP for saving me so much time and hassle. read more

One star is for friendly service. However, I brought my vehicle in for an oil change, tire rotation and inspection. When I arrived to pick my vehicle up, they had given it a front end alignment and replaced a part without letting me know either of these things needed to be done. I just had a front end alignment when I got new tires less than 4 month earlier so I am certain I paid for a service I neither agreed to or needed. They replaced a part with a janky version and is still giving me a code. No inspection and I would have to come back.However, they said my "transmission is gone" and it really wouldn't be safe to drive. Off to AAMCO and nothing was wrong with my transmission. (It did need a new dipstick arm so AAMCO fixed it.) When I brought it back to get my sticker, the guy at the counter was rude & dismissive. One man said yes, we can take you right now and the other guy shut him down and told me I would have to make an appointment and they were booked for the next week. Not offering an estimate before any work above and beyond the request of a customer is unprofessional. Not accommodating your customer when you have an opening is unprofessional. Will not be returning. read more

Great place. Everyone here is helpful and make the whole process so easy. I walked in for a few minutes and then went home. Michael delivered the new car to my house the same day!! If you want a really great deal and no headaches-this is the place to go. read more

I went to the rest and then got in touch with VIP. I worked with Marina and she was the best. Top notch service, know how and everything was handled as promised. No hiccups just results. Highly recommended. read more

This was an awesome experience. At first, I was a bit weary but when I started working with Michael from VIP, the entire process was more comfortable than a dealership. He was very helpful and responsive with everything I needed. Michael from VIP Auto got me the best deal on a lease from the car I wanted and offered expert advice. He kept working with me throughout the entire process and even after my car was delivered. I will recommend these guys to everyone and never go to another dealership again. read more