I've stayed here now three times over the past few years and very much enjoy my stay every time! The new renovations are nice, and the outdoor communal areas are much better now than what they once were. I enjoyed the pool all to myself this past week. I will say the heater certainly wasn't on the whole time and it was a bit chilly at first but I felt it kick on after a while! My only other issue is that the rooms are rather small. We paid for an upgraded room and I feel like it was still pretty tiny. And there's only a wine fridge that doesn't really keep anything cold at all. Other than that though I really do enjoy the Milo. The rentable bikes are a great touch, as are the smores at the front desk. Though I never got to try them this trip because they are only from 6-8. The rooms are decorated very nicely. Kudos to the designer for working within the small space that they got. Touches like mounting the TV and having furniture that does not take up a lot of room goes noticed. People saying that it feels like a MOTEL have not spent much time in beach towns, I fear! It's not the freaking Ritz but the Milo is very charming and has a lot of really nice outdoor spaces. And also to the people complaining about parking that is on YOU for valeting in a neighborhood with ample free street parking in one of the most walkable cities in California!! read more

Last weekend The Milo provided me with the WORST travel/hospitality/customer service experience of my life. My husband reserved a room for the weekend to celebrate my birthday. The reservation was made well in advance because it was Labor Day weekend. Our check-in time was supposed to be after 4pm on Saturday, September 5th. We arrived at the hotel at 5:20pm and the receptionist tells us that the building in which our room is located doesn't have any water and she can't let us check in and has no idea when it will be fixed or if we'll even be able to check in at all. I asked why no one called us to let us know and the receptionist LIED and told me the water problem just happened recently. In fact, another receptionist confessed that the water problem started not recently at all but at 11am: 6 hours earlier! The staff offered no assistance once so ever. My husband and I started frantically looking for a hotel room for that night...on Labor Day weekend. There was not a single room anywhere in Santa Barbara, Montecito, Summerland, Solvang, Los Olivos, Goleta, Santa Ynez, or even Bulletin! We searched on-line, we called multiple hotels that looked like they may have availability, but not one had a room on such short notice on a holiday weekend. Not even a motel room. Meanwhile I overheard the hotel employees talking amongst themselves saying "should we be calling other guests to let them know?" I again questioned the staff about their complete lack of assistance or care about the situation and that they were leaving guests stranded without anywhere to sleep. Maybe if we had been notified right away and started looking for a room at noon instead of 5:30pm we would have found something. Or better yet, maybe the staff should have called around to local hotels at 11am to help find new accommodations for all the guests the hotel was leaving stranded! All the hotel employee could say is "we'll refund you free of charge." That is a direct quote. Free of charge?! You haven't provided us anything for which to charge us! Nothing was offered to help smooth over the situation: not a free stay at a later date, not a meal, not even a bottle of wine. All the staff was able to "offer" was a shrug and an insincere "sorry" as if she was apologizing for canceling a dinner reservation and not completely leaving us stranded without anywhere to sleep for the night. We made weekend childcare arrangements. We made reservations for wine tastings and for meals. All of that was completely lost and the entire birthday weekend ruined because The Milo's staff lacked any compassion or professionalism in a situation that could have been easily avoided. I have stayed at The Milo 4 times and have always recommended it to friends but I will never stay there again. read more

I booked a stay at Milo 2 months in advance for Labor Day weekend. When I arrived around 6 pm, I was told that a main sewer pipe was broken and they were legally unable to check me in. This is really bad luck, and I can't blame them for something they don't control. Customer service is probably the single most important focus in hotels, and that starts and stops at communication. They have complete control over their communication. They deserve zero stars for having literally zero communication. They knew about the situation since that morning. They made no attempt to let me know there was problem, and even told me it was a decision not to inform incoming guests. They offered no options except to wait or cancel. Because of the holiday, every hotel except the Rosewood and El Encanto were booked. I was splitting my trip at a few destinations, and could have extended my stay at my previous hotel, or changed plans for an overnight somewhere I wanted to be. They gave no information to decide if I should wait. Staff did not even know if the repair parts were on site, or a stop time at which there was no chance to complete the repair that night if it hadn't started. The work had been going on at least 7-8 hours, and staff said they *just* got an agreement for hourly updates from the repair firm, but they wouldn't share that information with check in guests. The hotel can throw my cancellation in with their business income loss insurance claim, and no matter how expensive my alternate room was, that cost would go to insurance as well. The closest thing to hospitality they offered was to "split a glass of wine" (direct quote). Management made an active decision to put the guest last. At a busy location and with an older physical setting, who knows what else could go wrong at the hotel. Don't bother if you expect hotels to give you a reliable assumption of where you're going to sleep that night. read more

Ugh, I really didn't want to believe the reviews, but unfortunately, this place is not worth the $800+ per night we paid. The arrival experience and staff were wonderful, which is why I'm giving it 3 stars. Everyone was kind and welcoming, and I appreciated the thoughtful gesture they made to help make our anniversary special. That said, similar to what other reviewers have mentioned, the property feels more like a motel with inexpensive upgrades. You can tell it was an easy flip rather than a true renovation. The rooms really need more attention, and the bed was also far too soft for my liking. What ultimately confirmed for me that I wouldn't return, though, was the ant situation. We arrived to find ants all over the bathroom and sink. The staff responded immediately, which I appreciated, but less than 24 hours later, the bathroom was filled with ants again. At this price point, that's simply not acceptable. The complimentary bikes and beach chairs were nice, and the location is definitely a major perk. But ultimately, you're mainly paying for the location. For $800+ a night, I expected a much more elevated property and room experience. The staff and service were lovely, but the property itself really needs a significant upgrade. read more

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Beautiful charming renovated room, comfortable beds, and good service. The grounds of this 2 level boutique hotel are beautiful. However, the small bathroom and awkward configuration is not for the claustrophobic. When you open the door, the shower stall is right behind you. The shower has L'Occitane products but I didn't like any. We saw some guests with dogs, large dogs, lol but our room was quiet. Great location, across the street from beach with Santa Barbara's signature powdery soft sand and a quick walk to Stearn's Wharf. The Milo is family friendly, offering s'mores making in the evening at the lovely outdoor fireplace. Kudos to them for accommodating guests in wheelchairs who want to enjoy the pools. It would be helpful to have clear signage for the hotel entrance. We learned to look for lights under the ivy-lined porte-cochere at night. Waze will guide you to the back entrance to the parking lot. Street parking is impossible in the area so be prepared to pay daily parking. When we were there in January the fitness room and one sauna were out of service. Was told can get one day pass for a gym 10-15 mins away by foot. Not very convenient as I like to work out on vacation. Like this trip I would only consider staying here again for a special getaway and if I want easy access to the beach. Charm, comfort, service and view from room - 4.5 stars Tight spaces in our double queen room and missing amenities - 3 stars read more

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LOVED the rooms here, they're all suites with living and sleeping areas. I especially liked the king rooms as it had a large sectional in the step down living area. Great location in a quiet neighborhood but you can easily walk to restaurants and bars. Rooftop pool was nice and got plenty of sun. read more

The Milo - Hotels Near Me - Santa Barbara, California

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I wish I can give zero stars as your service was the worse I had experience I'll give w1 stars because of housekeeping, they were right on point but your front desk is the worse. I will never stay on your property. I didn't get your front office desk agent but don't care for as she was awful. I'm pretty sure you can look up and find out who she is. But honestly I don't care as I will never stay at your property. Also your management team doesn't care about the guest. They charged me for 4 days of parking when I only used for 3. But you know.you can have the $40.00 I guess you need it more than I do. Never again go f yourself read more

The newly renovated room was beautiful & the location is ideal for enjoying the waterfront. Positives: fire pits turned on nightly, complimentary cruiser bike rentals (they'll provide a lock if you want to take them somewhere and lock up for a bit), complimentary hot chocolate & s'mores in the evenings, very pretty newly renovated room, super close to the water/pier/state street. BUT: - Noise: the walls were extremely thin so we could hear people walking by and the train; my room was next to the stairwell which was another source of unwanted noise - Bed: too soft for comfort, but maybe that's your mattress preference - Amenities: only one pool was open & NOT the hot tub or other pool- This closure was not made known when booking, and the hot tub & pool combo was a big reason why this hotel was selected over others - Front Desk: One staff was nice and friendly the multiple times I saw him over the days, the rest were not welcoming and made my questions feel like an inconvenience to them For the price, I wouldn't go back or recommend this hotel to others. read more

The Milo - Sunrise - Hotels Near Me - Santa Barbara, California

we stayed at the Milo for five nights. We had an excellent vacation for our anniversary. The room was beautiful with comfy beds. The staff were very pleasant and accommodating. They have beach cruiser bikes you can take and ride all around. everything is within walking distance and It's right there on the beach. The environment was excellent. I would go there again! read more

Great location ! Cute old hotel! Loved all the fun things they had to do- rent bikes, coffee, wine, smores, games etc. the rooms are redone but older. We had the family suite with a "room" that had bunk beds. Overall great just a little tighter then we expected in terms of space read more

I stayed here for 4 of July weekend and checked out on Monday (July 6) I can honestly say this place is the worst hotel I've ever stayed in Santa Barbara. They said that this is newly renovated, but these images show else wise. I took an Amtrak train and my train leaves at 12:40 pm, My husband called to see if we can get a later check out they said no to him so I was upset and called to speak to a supervisor and she would only let us stay till 11:30m . When we were leaving, there was literally nobody there that needed to be checked in. This place is a big scam. I would not recommend staying here. read more

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Beautiful hotel, excellent amenities, genuinely considerate staff. This will probably be the hotel I come back to again and again over the years. read more

The Milo - View from my room's front door - Hotels Near Me - Santa Barbara, California

If you enjoy having dance parties in the room above yours, and you don't need most of the outlets or lights in your room to work, then the Milo Inn is for you! I would pick zero stars if I could. read more

We had a wonderful experience staying at this beautiful designed boutique Hotel for my bachelorette. They truly made my experience so amazing. Upon arrival although our room was not ready yet the valet stored our luggage's and let us know they will take it to the room once it's ready. So we decided to grab some lunch on the Stearn's Wharf and explore Santa Barbara until our room was ready. We received a text at lunch that our room was ready and my gosh what a beautiful room. I had booked the premium ocean front room and the room they had given us had the view of the west beach of Santa Barbara. They also left a beautiful suprise in my room which was a champagne bottle, some snacks, and little card for my bachelorette which I thought was such a nice touch from this hotel. The hotel had two pools however one of them was under construction as well as their gym. We visited their pool that was open and it was pretty nice. For gym access since their gym was under construction they had provided us access to an external gym that was within 10 minutes walking distance. They also had fire pits outside in which after 6 pm the hotel would offer hot chocolate and s'mores. Their house keeping was also amazing, they cleaned our room each day during our stay. The hotel also offered bikes and hot tea/coffee in the mornings. Some minor comments the rooms are a bit small and not a lot of storage and currently the hotel since is a smaller hotel chain does not have any on-site restaurants however it's location is amazing as it's close by several restaurants walking distance. Also one of the days there was a marathon going on by our window and it was a bit noisy. Other than that the whole experience was amazing and I definitely recommend this beautiful hotel for your next stay as their service is amazing, the rooms are beautifully designed, and it's conveniently located within walking distance by beach as well as restaurants. read more

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I would just like to start off with saying this is by far the best hotel stay that I have experienced while visiting hotels in Santa Barbara. The customer service is outstanding, George, Jeremiah, Maiko,Logan, Audrey, Sean, Lupe, Erica and everyone who works here has been so accommodating and friendly. I am a Santa Barbara local and I can't express how amazing this hotel is, I recommend recommended to anyone traveling into the area, as well as anyone local that's here for a staycation or a home away from home. They have many accommodations, two heated pools, and a Jacuzzi. I have stayed in many different hotels in the Santa Barbara area and this is by far number one. Quality of service is through the roof just want to give everyone a big shout out for making me comfortable and accommodating. My needs I recommend five stars, but I'd give them 10 if I could. The beach is just a read more

The Milo - An oasis, Beachside pool at Milo Hotel - Hotels Near Me - Santa Barbara, California

We had a wonderful stay in one of the newly renovated rooms. Our room fronted a beautiful garden that looked out over the beach. Hotel staff graciously accommodated every request, they gave us beach toys for our daughter to play with and we enjoyed the cozy fires + s'mores in the evening. I wouldn't risk staying anywhere else in Santa Barbara! One thing to note, the place is undergoing a lot of renovations. The parts that are renovated are great but experiences will probably be much more consistent once they finish. read more

We absolutely loved this place our room was charming and quiet and the staff parking the cars were wonderful and fun. It's the perfect location to go to the beach across the street or walk downtown and a few fabulous shops close by. We would recommend this place and will be staying here again next visit. Oh the birds in the Palm trees ask about them. Bikes available for a great beach ride and s'mores at night with hot chocolate. The beds were the most comfortable we've ever had in a hotel. All in all it was a 10 and a wonderful Birthday surprise. read more

I was really excited to book the "family suite" which was over $700 for one night for our anniversary. We wanted to spend it with our kids and take the to a concert. The room was completely misrepresented online. It's tiny. The kids "room" is in a closet. There's no where to put anything and the floor heater takes up half the wall. It smells like mildew/mold. Kids wanted to watch TV and it was glitching. Windows are so dirty, no drawers in bathroom, no where to put anything. I'm just really let down and I usually love everything. I don't recommend this place. It's just insanely overpriced for a motel experience. read more

The Milo - Hotels Near Me - Santa Barbara, California

Our new favorite hotel in Santa Barbara!! Ocean front newly renovated , extremely clean, gorgeous landscaping all through our with romantic vined trellis' beautiful flowers AND extremely kind customer service ? Yes please !!! We loved our stay here and loved how romantic the hotel is. Very boutique-ish but quite long when you saw how much ocean front footage it had. Never felt crowded and was very peaceful. Our room was small but very reminiscent of a European hotel, very cute decor , and nice L'occitane soaps and lotions. Beds was like sleeping on a cloud !!!! Our dogs were also very welcomed here . We loved waking up and grabbing newly roasted coffee in the lobby and sitting in the courtyard while our dogs played in the grass adjacent to the property. We even saw a large hawk and herons up in the trees above us!!! I will say, We were not expecting the 40$ a night valet , but that still didn't take away from how happy this hotel made us feel. It was very quiet in our room and we spent a lot of time in the courtyard watching the ocean and the people walk by , it was perfect !! We can't wait to come back and visit again. Oh and don't miss eating at Chads next door the omelettes and chocolate chip muffins were chef's kiss read more

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Great location. The staff were all very helpful and attentive. It is just a noisy building (not well insulated) so you hear the other guests, dogs, etc. read more

I've stayed at this hotel twice; once for my wedding and again for a long weekend. Both experiences were wonderful. The staff is always kind and the bellhop team is especially attentive and helpful. The upgraded rooms are definitely worth it for the extra comfort. The hotel's location is also very convenient, with easy access to many attractions and great places to visit around the city. I highly recommend staying here! read more

The Milo - Hotels Near Me - Santa Barbara, California

We had a great time at the Milo. My kids loved the s'more's they offered! The location was great and everyone was kind and helpful, especially the crew at the valet. The room was clean and nicely remodeled. read more

Friendly staff, but disappointing overall. The Milo is not worth the cost - the "remodeled" room smelled musty, the rug was filthy, and extremely thin walls. The noise from neighboring rooms and made it unpleasant and the filthiness made it hard to relax. read more

We stayed at the Milo Friday June 26- Tuesday June 30. We decided to upgrade our room for an additional 14.00 per night . There are 6 buildings . Our first room was in Building 2 but we were not happy with the view .so we asked to be changed to another room . We moved to building 4 room 4201. We were not advised that the hotel shares the property with The Chad Restaurant. On Saturday and Monday morning at 5:45 am a delivery food truck pulled to up the rear of the restaurant. He Proceeded to remove cases of food off the truck via a loose metal ramp . So not only did the driver leave the clanking motor running for one hour , we could hear each case of food in stereo sound as it was wheeled down the ramp. In addition 2 garbage trucks came through the parking lot at the same time . the hotel should have made us aware of the noise when we asked to move our room . This is unacceptable. We complained to the receptionist when we checked out and were told he would let the manager know . Needless to stay we will no be staying there ever again read more

When you are paying full price for a room, you shouldn't be placed in a room that is like a dungeon with no sunlight. Not even a view of any sky. Our initial room we were placed in had a view of storage sheds out one window and a wall out of the other window. It was on the first floor in a far away building. You could hear stomping above us and every noise around. It was also right next to the cleaning storage room. We complained and the best the hotel manager could do was place us in an upstairs room, in a different building, in another room that was like a dungeon. The only thing that you could see out of the window was another wall. No sunlight came in at all. Needless to say we stayed one night out of our supposed to be 3 night stay and checked out! What a huge disappointment. We will not be back! Epic fail and I DO NOT recommend this hotel to anyone. read more

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We had a great stay here! Perfect location, front desk was super helpful. Cute lobby and coffee in the morning. Quick valet. Highly recommend! read more

The hotel is right by the beach, and there are a couple of good restaurants a short walk away. But other than that, we had a very poor experience here. The room seemed updated but carpet was dirty. We saw several ants in the room. No elevators. AC made loud noises randomly, so we had to just keep it off during the night. The worst part of the stay was the extremely noisy environment - starting as early as 5-6 am in the morning. There were loud metal-like banging noises, violent door closing sounds, seemingly from hotel staff, along with people talking loudly. Then there were very loud construction-like sounds. Road noise was there as an add-on as well. It was just a horrible experience. We brought up the noise issue to the hotel staff as well, but the lady at the front desk blamed it on the restaurant next door, which clearly was not the sole source of the issue. If the area has construction or any other noise sources (like the restaurant), the hotel web site or reservation system should clearly state so to let the traveller(s) make an informed decision on their stay. We had hoped to extend our stay at the hotel at the time of check-in, but we decided against it because of our experience. Never plan to stay here again. read more

The Milo has all the trappings of a nice hotel with none of the hospitality. The location is decent right across from the beach and within walking distance to the pier and several restaurants. The room had been very recently renovated so it felt clean but it didn't provide much. Most hotels in this price range try to do something a little extra (they do offer s'mores in the evening) but nothing in the room. It was a very bare bones experience. A room and a bed that was pretty much it. The bed was nice and comfortable but the shower door didn't close all the way and there were little flies in the bathroom. Even though it was the off season and the hotel was practically empty they wouldn't give us a late checkout. That seemed odd to me especially since they had construction starting at 7:30am with jack hammering. You would think they would offer something for the inconvenience. Overall, I wouldn't recommend this place. I think at the price point there are much better spots. I think The Milo is a nice building in a nice location that is poorly managed and is always looking to do the bare minimum for its guests. read more