1. Kimpton Canary Hotel

0

Santa Barbara, CA

Cancel

Open app

Search

Kimpton Canary Hotel

3.9 (609 reviews)
Open • 6:00 am - 6:00 AM (Next day)

Kimpton Canary Hotel Photos

You might also consider

Recommended Reviews - Kimpton Canary Hotel

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Dale S.

I really love Kimpton properties. I almost always have a great experience at them and if there is one available where I need to stay I book it without hesitation. Kimpton hotels are very pet friendly and that always gets extra stars from me. They don't charge any pet fee or have size restrictions and if you ask them, they will provide food and water bowls for your stay. As someone who always travels with her dog, that adds a lot of value for me. This location even told me that, while I couldn't bring the dog to the restaurant on site, I could bring her to the nightly wine reception. I did not ever end up attending one but it's the thought that counts. The location was great. It was about a 15-minute walk to beach and we did walk to Stearns Wharf multiple times during our stay. It typically took us about 10 minutes to walk to one of the many restaurants in the area that we had decided to go to each time. There are lots of coffee shops, wine bars and places to eat within walking distance so we ended up leaving our car parked for most of our stay. I believe the valet parking was an additional $50 or $60 a night but you do get in and out privileges. We just found that we didn't need the car much to get around on our visit and in the time it takes to have somebody pull it out for you, you could have already walked halfway to your destination. The amenities are nice. They have a rooftop pool, fitness center and then their complimentary coffee, etc. I did not end up taking advantage of any of those because I travel with my dog, so I can't speak directly to the quality of any of them, but I know most people appreciate having extras like that. Our room was cute and comfortable and felt very cozy. It was honestly probably smaller than I expected for the price point, but it had everything that we needed and I was happy with my stay. If you need a pet friendly, walkable place to stay, and you aren't on a super tight budget, I would definitely recommend looking into this hotel.

Beds
Joe P.

Its Santa Barbara time, but its also Mediocre Mon! I stayed at this IHG property in Santa Barbara for a b'ness event. Positives: Chloe at check in was super nice, and Hunter at the valet took great care of us; Big room w/ two double beds; The staff at the b'ness event on the 6th Floor rooftop were super nice. Negatives: Not sure what I received for my high level, Ambassador status. As far as I could tell I only received a $10 food & beverage credit (pretty weak vs Marriott, Hilton & Hyatt); Two night stay was over $1,000 including $49/night valet fee. This was supposedly a special rate for the conference; I did not receive a copy of my bill via email; The wifi was spotty; The toilet paper was so thin it was more Holiday Inn vs high end Kimpton; There is no gym onsite, so you can use the Golds Gym next door. The problem w/ Golds is that you have to provide a lot of personal info (i.e., DOB) to use the pass. You also have to agree to receive their marketing emails (lame AF). This is my first year staying at high end IHG properties (Intercontinental & Kimpton). Thus far, I have not been impressed. I have high level status at all the majors. Marriott, Hilton & Hyatt treat me much better: I receive upgraded rooms, free bfast, and gifts.

It's the little things that Elevate!
Drew B.

What an Amazing "boutique" hotel. The pleasant stay started even before we arrived. A couple emails sent with excellent information about the hotel's amenities. Travis (valet) was our first point of contact and proved helpful with the car, bags and some insider beverage suggestions. We had a nice conversation too. Edwin checked us in, graciously and provided a full set of details including an upgrade to a suite. We used a credit card that offers "free upgrade" but you never know what that will mean. @ the Kimpton Canary it meant an extremely nice room. Large sitting area, with Nespresso coffee maker, refrigerator and large tv. The king size bed was in a room by itself overlooking the courtyard with fountain. The bed and linens were very comfortable. The bathroom has a separate shower, tub and toilet areas. Bath salts included. Robes and slippers in the closet. Amenities like AM coffee in the lobby or afternoon wine hour are nice to enjoy. The music is jazzy cozy heartfelt inviting. The decor is very chic, modern but not pretentious. Spanish tiles and colorful furniture. Service is a standout. A note in the bathroom said ask for what you need. So i tested it, asking for a lip balm by text and it was sent to the room. I also asked, Ingrid for a bottle of bubbly to be sent up with a birthday card to surprise my wife. It was delivered and made a grateful impression. A couple cookies and another note as well. Feeling extremely well taken care of here.

"Adults 21+ only"

Booked the resort pass online bc it said pool was "21+ ONLY" & it's not. That's okay but not what I was looking for. I believe if it says the word "only" that it should be adults only. Ultimately couldn't go back in the pool or take pictures bc I don't want children's faces in my photos respectfully. Looking for at least partial refund bc I left.

Felix Jr. C.

We had a wonderful time at this hotel. We really enjoyed our stay no complaints beautiful ambience great atmosphere great hospitality comfortable bed. We enjoyed a nice cup of coffee in the morning downstairs walk out the door and you're just a few steps away from State Street so many shops and restaurants to enjoy a nice drink And something to eat and don't forget the sweet treats as well. Very nice rooftop with a heated pool we ended up parking overnight in the garage to the right when you first walk out the front door. We only paid $33 for the night thank you guys for your hospitality. Can't wait to come back satisfied couple from Orange County.

Canary Main quarters
Mark S.

The best hotel in Santa Barbara!! When we first arrived, we were greeted by a very kind and friendly valet. Mind you, the valet was consistently kind and respectful throughout the entire time. In the lobby, you're met with a staircase leading down, as well as a lounge two areas. It's an absolutely stunning hotel; both inside and out. There was a photo booth in the lobby, which my family seemed to really enjoy. I also noticed a dog bowl--a thoughtful touch that makes perfect sense for a pet-friendly hotel. A+ for that! Our check-in was very smooth; as well as the check out process. The hotel rooms are clean, fresh and organized. A lot of times, hotel rooms can feel cluttered by the unnecessary use of space - this was not the case! Our room was spacious and quiet, which we very much appreciated. The hotel location itself is perfect! You're a few minutes down from the outdoor shops. We took a morning stroll to Lululemon, Vans and other little stores. You're also surrounded by a lot of restaurant options; which is very convenient! The staff were incredible! A special thank you to the hotel manager, Ingrid, for her assistance. She was professional, attentive, and exceptionally kind to my family. She also remembered our names and made us feel like valued guests!

Lobby
Lesley F.

Beautiful hotel. Live the Kimpton brand. Each hotel is nicely done, offers many amenities but each is unique. Live that they are dog friendly. This may be my favorite. Our room was big enough for 3 of us with 2 king beds. The bed and linens were very luxe as were the robes. They have a very nice bar/ restaurant. We ordered Negronis which were fabulous. Nice wine happy hour between 5&6. Staff were super friendly.

Dog friendly

Everything was clean , everyone was very welcoming. They treated my dog good. The room did not smell like dog . They have everything you need . Good location too. They were doing construction across the street that's the only thing that woke me up early but won't take points off because bed was comfy

Anna C.

Kimpton never disappoints, nice location, great amenities and good service! Great for short stop at Santa Barbara downtown.

Stephanie A.

A nice hotel in downtown Santa Barbara. Centrally located where you just can walk to the downtown where all the restaurants and attractions are. It's also a dog or pet friendly hotel. They serve free wine tasting at the lobby area from 5-6 daily. Overall it's a very nice hotel and Will stay here again definitely.

Rooftop decor

See all

3 days ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 4
Thanks 2
Love this 1
Oh no 0

5 months ago

Helpful 5
Thanks 0
Love this 2
Oh no 0

1 month ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 months ago

Helpful 6
Thanks 2
Love this 4
Oh no 0

1 year ago

Helpful 15
Thanks 4
Love this 8
Oh no 1
Photo of Drew B.
465
801
1389

9 months ago

Helpful 2
Thanks 1
Love this 2
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tara L.
3765
1240
3966

2 years ago

Helpful 8
Thanks 2
Love this 8
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0
Photo of Citygirl B.
194
139
34

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 1
Oh no 0
Photo of Tim R.
1263
1354
1529

2 years ago

Helpful 4
Thanks 1
Love this 1
Oh no 2

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Cassie N.
103
19
13

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Anna C.
150
443
3437

2 years ago

Helpful 1
Thanks 1
Love this 2
Oh no 0
Photo of Jen R.
0
19
5

9 months ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

2 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 2

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 2
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 1

4 years ago

Helpful 15
Thanks 0
Love this 5
Oh no 1

3 years ago

Helpful 19
Thanks 5
Love this 11
Oh no 6
Photo of Kim G.
20
58
13

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 3

7 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0
Photo of Kevin M.
650
20
13

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 0

Page 1 of 16

Kimpton Canary Hotel Reviews in Other Languages

Ask the Community - Kimpton Canary Hotel

We're thinking of booking here for our honeymoon. Can you tell us if the Pool is first come first serve or if you need to make reservations for pool time (due to Covid)?

We had to make reservations for pool time due to Covid around May 21.

How much is the parking?

Hi it's $38/day for Valet. $23/day general. We had vouchers for wedding guests day of the wedding.

Is this hotel noisy due to its downtown location? And, how are the beds?

Not sure if you would hear traffic from the street, but probably the same as you would with any hotel right on the Main Street. And as far as the bed, it was great although a bit tall. If you need a boost up there is a step stool for that purpose.

How is the rooftop NYE party? What age is the crowd? What type of vibe?

Brianne- happy to show you some photos from last year if you want to call me- Ryan, General Manager at 8058799180. It was sold out, multiple bars, dancing under the moonlight and stars, local celeb DJ Darla Bea spinning fun songs we all know and… 

View All 5 Questions

Review Highlights - Kimpton Canary Hotel

“Great location, very close to State Street which made it easy to walk around to lots of restaurants and shops.”

Mentioned in 73 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Hotels 4,847 times last month within 15 miles of this business.

Verify this business

La Playa Inn - Loved their continental breakfast, they had delicious options.

La Playa Inn

(114 reviews)

I have considered this property before, but I'm now finally staying here for the week…read more I so wish I had stayed here earlier! It is truly wonderful. Over the past year, I have been at other properties each month (including name brand properties that I will not name) and this will now be my go-to stay! A few months ago I spoke with the manager and was very impressed, and today I met with the front desk staff and they are wonderful as well! Cameron was very inviting and helpful. The rooms are modern, clean, updated and well appointed. This is an unbeatable location! I will be here every month and hope to get to know the staff better, but I am so impressed already.

Me and my group friends stayed here from August 20-22, 2026. We made our reservations over the…read morephone and received a better deal. Although checkin was not until 3:00pm, two rooms out of three were available at 1:30pm to checkin. The room was clean as well as the bathroom. The white towels in the room looked very dingy though. Honestly those dingy towels including face towels need to be tossed and replaced with new ones. Although this hotel is walking distance to the beach I really prefer staying at a hotel with a pool. Note this hotel has NO pool. This hotel does have FREE parking. Which was a plus as one of our friends drove to Santa Barbara. The customer service we received during our stay was excellent. The breakfast snacks laid out in the morning was a nice touch. Especially if you want something light before you start your day. You'll find that the hotels in Santa Barbara are pricey including La Playa Inn. I don't regret staying here though because of the excellent customer service we received from staff.

Lavender Inn by the Sea - Love the Dried Lavender bag on the bed.

Lavender Inn by the Sea

(217 reviews)

$$

This place is great. One of the best continental breakfasts I have used. They have a cocktail hour…read morewhich I missed. But seems fun. Across the street at their sister hotel you can use their hot tub.

Beautiful outside property, poor customer service for our anniversary…read more Pros- There were a few positives during our stay. The bed was very comfortable, the evening wine and cheese service was a nice touch, and the continental breakfast had a decent selection of pastries. There is a pretty courtyard in the front with comfortable outdoor furniture. Also, the room we had included a little kitchen with a stove and full fridge. CONS- Unfortunately, the negatives outweighed the positives. The room had a damp, musty smell and the towels were rough and uncomfortable. The biggest issue was that the hotel was renovating the room directly next to ours. We endured CONSTANT construction noise and workers yelling throughout the day, and it continued well into the evening. My husband and I brought the issue to the attention of the front desk three separate times, both to daytime and evening attendants. Each time we were told, "I'll let the manager know." Unfortunately, we never heard from the manager, no one followed up with us, and nothing was done to address the situation. The noise continued for all the days we were here. We were not offered another room, an apology, or any form of compensation. Even a simple gesture, such as a complimentary bottle of wine, would have shown that the hotel cared about our experience, but nothing at all was offered. In fact we were told by the female evening attendant to "Contact your booking agency to complain". To make matters worse, one of the reasons we booked this hotel was the advertised back patio, but it was not accessible during our stay. If an advertised amenity is unavailable, guests should be informed before booking. If a hotel is undergoing renovations, guests should either be notified in advance or not placed directly next to active construction. Between the constant noise, the musty room, the unavailable amenity, and the complete lack of customer service and follow-through, this stay fell far below expectations. Truthfully, we would have stayed here again if the manager or staff showed any kind of care for the situation. I cannot recommend staying here.

Santa Barbara Inn - Hotel Room

Santa Barbara Inn

(248 reviews)

$$

This place is amazing, we have stayed there several times and just got back from a weekend to see a…read moreconcert. The rooms are big, the location perfect as it is right across from the ocean / walking path / bike path and right down the hill from the Santa Barabara Bowl (where we saw our concert). There is also a 12:00 checkout which I like as opposed to other hotels 11:00 checkout. The one thing I would recommend is paying for the upgrade for an ocean view, at least for me it was worth it. The staff, what can I say. They are fantastic, remember who you are, and are there for anything you need. On our last trip I would like to single out Pam who seems to do everything. We got there early and decided to get something to eat on the restraint patio, she was our hostess. When our room was ready she is the one who checked us in. Later at the pool I saw here serving drinks and food. She was also the one at the desk when we checked out. She was just always there/everywhere and even remembered our name and room number. This may sound weird but I have to give a shout out to the car valet's. They are a team of great young guys, super friendly, always asking if they can help you with your bags, if you need a water and are there the second you need your car. Try it and you will not stay anywhere else the next time you go to Santa Barabara.

Had a wonderful stay!!!…read more Valet is nice and quick. Our room was very spacious, comfy, and clean! I loved that the tv was a little bigger than what they give you at most hotels, The bed was comfortable and I loved having a balcony. The bathroom was HUGE! The room came with an information binder with lots of info including suggestions for local restaurants. Everyone here is very kind and professional. Overall our stay was very relaxing - I look forward to coming back!

Hilton Santa Barbara Beachfront Resort

Hilton Santa Barbara Beachfront Resort

(588 reviews)

$$$

The Hilton Santa Barbara Beachfront Resort is a solid choice for accommodations on any Santa…read moreBarbara trip. I stayed in a single king room while attending a conference, and it was clean, comfortable, and had everything I needed. My room was on the first floor and had a pretty nice ocean view. Everything was up to the usual Hilton standard. The bed was warm and comfortable, the air conditioning kept things cool, and the shower was decent. Nothing particularly fancy, but everything worked as it should and the room was a comfortable place to come back to at the end of the day. This hotel has a good location and is not too far from the pier and of course is right across the street from the beach. There's also a nice looking pool and spa area, along with a gym, although I didn't have much opportunity to use them during the conference. Parking wasn't super expensive by hotel standards, and they also have free EV chargers available, which is a nice convenience if you're driving electric. Overall, a comfortable hotel with a great location that delivered exactly what I expected. I would stay here again. Four solid stars.

A beautiful property from the lobby, to the main restaurant/bar views to the fire pits with comfy…read moreloungers. Beautiful windows, architecture in the building. Waited awhile for check in but the service was excellent-- my gf is a diamond preferred member and we had 5 rooms booked between 14 of us. We were given free kids zoo tickets to enjoy! There is Starbucks coffee and breakfast options at the cafe next to lobby. I was able to get a venti vanilla latte, caramel macchiato for under $10 each which isn't far off from a regular Starbucks. The breakfast burrito was tasty here. Swimming pool was large, hot tub large with interesting jet streams spitting out water obnoxiously but felt nice. If you're trying not to get your hair wet, good luck. Pool towels in a machine you have to use your room key to access (never seen this before). Pool area had many loungers in shady areas. At 5pm, I believe, there was complimentary individual s'mores kits and sangria they would set up at the fire pits for hotel guests. Plenty of grass for kids to run around and enjoy themselves. Kids also enjoyed the pool. Cons: waited a really long time for staff to rent a bike. Waited at least 20 min at 9am. First 2 hours free. Once the guy came and gave me a waiver to complete, and disappeared again. At that point we completed it and went off our merry way. Rode the bikes down the main beach with a bike/walkway. It was beautiful!

Hotel Virginia Santa Barbara, Tapestry Collection by Hilton - Newly Renovated 1 King Room

Hotel Virginia Santa Barbara, Tapestry Collection by Hilton

(73 reviews)

$$

4.5/5 stars! Stayed for a quick weekend getaway at the start of summer and had a great time…read more Stayed in room 314 Pros: - GREAT location. Literally around the corner was State Street which is full of restaurants and ships. A nice 15 min walk to the pier - Room 314 had beautiful huge windows that overlooked the street - Staff are all very friendly and professional - Cute outdoor balcony/patio area on the 2nd floor, right off the elevator. Nice comfy outdoor couches, chairs, tables. Shaded and cool. It was a great spot for a quick afternoon drink, or if you need to do some work. We were the only ones there both times we went during the weekend - Lobby was small but very cute - Free bikes for rent (see picture)? DTSB is very bike friendly so it was a great way to get around - Valet used a text service (scan the QR code on your ticket to text the valet to bring your car around), so minimal wait time - Room had a really nice sized drink fridge. I was able to put in an entire pizza box - 2 sinks - Keurig coffee machine in room - Smart TV, I was able to sign into my streaming services - Lobby has a small bar that served coffee and continental brekkie for a fee - Relatively quiet on the 3rd floor. My room was right off the elevator and you could definitely hear some people walking to and from, but honestly pretty quiet. The ice machine was across the hall and that could be noisy but I only heard 1 person getting ice my entire stay Cons: - I can only speak for the room I booked 314, but the shower was a stall with the dreaded flappy shower curtain. If you're uncoordinated (like me) or big and tall, you will definitely feel the slap of that wet curtain on your body while showering - So the showerhead was actually leaking, spraying water above the showerhead onto the ceiling. It not worth my complaining or changing rooms, so I never said anything, but the last morning, before I checked out, it miraculously stopped spraying water. - If you're sensitive to city noises I suggest opting for a room that overlooks the hotels parking lot, away from the street. Our room faced the street right above corner on State Street and Haley, and even being on the 3rd floor, we definitely heard some night life noises - Expensive! This was on the pricey side but, due to location. I thought it was definitely worth it - The hotel is definitely older, but they worked hard to renovate it. It's not just a motel with a facelift - No pool, but the beach is just a 15 min walk away Tips: - Definitely sign up for the Hilton honors app, it'll make it easy to check in and you can pick your own room, get room key access, and check out, etc Would I come again? Yes

Very convenient location to everything you want to explore in the city. Walking distance from…read moreeverything. I love that they have valet and the doors to lobby lock after a certain time for safety. They have breakfast burritos and coffee and wine for purchase in the lobby. Not a full restaurant service but definitely a plus for your stay. The rooms are very nice and comfortable beds. And rooms also have fridges. They also have a cute patio on the second floor that looks out to the street. It is so relaxing.

El Encanto Hotel & Villas - Cheers!

El Encanto Hotel & Villas

(415 reviews)

$$$$

My husband and I stayed at El Encanto for a quick weekend getaway. When we arrived, our room wasn't…read morequite ready, so Angel helped us with a few drinks while we waited while we explored the grounds. After an hour or so, Angel contacted us to let us know that they'd like to upgrade us, but we'd have to wait a bit longer for the room to be ready. We had no issue with that as we enjoyed additional cocktails while waiting. It was definitely worth the wait! Our room was spacious, nicely decorated with an outdoor patio. Breakfast was included in our stay and we enjoyed sitting on the outside patio of the restaurant overlooking the water in the distance. Service was great, but we have to do a shout out to David who made my husband excellent mochas. David was new to El Encanto, but you couldn't tell. His service was top notch and he made sure to perfect the mocha! We also used the steam room in the spa facilities and the pool during our stay. We didn't use them for long, but it was nice to be able to sit by the pool. El Encanto also offers shuttle service into town, but we were only able to use it 1 out of the 3 times we wanted to. You can let them know you want to use the shuttle 20 min or so beforehand, but they don't schedule it for you that far in advance. So, even if you ask 30 min ahead of time, you still may not be able to get the shuttle. When we were able to get a ride, Eric our driver was excellent. We did partake in drinks at the bar, and Angelica and Katie were spectacular. We participated in a drink making session and were pleasantly surprised with the options that they made for us. I love gin and the Eastside was a really nice, refreshing drink. I don't drink much bourbon, but the Paper Plane was really good to me as well and I'd consider ordering another one! Overall, our stay at El Encanto was relaxing and well worth it for us. We had exceptional service from Angel at the front desk through our entire stay. He made sure we were well taken care of and seemed truly appreciative that we chose El Encanto. Angelica was the best bartender; made great cocktails, but also very down to earth and great to chat with. Ryan who helped us with our luggage and car also was quick and friendly. David also made memorable mochas! El Encanto is far enough to feel a bit secluded, but close enough to quickly get into town for dinner. We can't wait to go back!

THEY LOST OUR GUESTS CAR KEYS AND HAD TO DRIVE THEM HOME!!!!!!!!!!!…read more Definitely not 5 star. Tuesday August 11th around 6pm - a dead night. Invited important investors of ours to dinner at el encanto, a place we have been going to as locals for the past 15 years with no issues. On arrival the valet made us wait forever while they moved -one car- to put a Milpas motor Porsche into its place. Then we waited again, they had 6 cars just sitting blocking the entrance so we walked up the driveway to meet our guests. Meh not that big of deal... -UNTIL we needed to leave- Same cars sitting since we arrived, blocking entrance. We stood forever waiting for the (likely ucsb children valet drivers) just standing there chatting in a corner while we were waiting forever to bring our car, looking at us like we were crazy. LONG after our guests gave their ticket to the valet, they made our guests wait longer while being rude to us for becoming impatient. And best part?!?!? THEY LOST OUR GUESTS CAR KEYS AND HAD TO DRIVE THEM HOME!!!!!!!!!!! Honestly, worse experience at a so called 5 star hotel. Definitely NOT 5 star. Edit: DEFINITELY NOT 5 STAR FOR NOT FINDING THE KEYS!!!! Our guests have been calling and calling the valet manager this morning for their only car keys to go to work (we had hoped they'd find the keys through the night) or at least called to apologize, but nope - our guests are having to chase up the manager who isn't calling back. What a joke of a hotel. There is absolutely no excuse to not call a customer you wronged

Kimpton Canary Hotel - hotels - Updated October 2026

Loading...
Loading...
Loading...