Kimpton Canary Hotel
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Its Santa Barbara time, but its also Mediocre Mon! I stayed at this IHG property in Santa Barbara for a b'ness event. Positives: Chloe at check in was super nice, and Hunter at the valet took great care of us; Big room w/ two double beds; The staff at the b'ness event on the 6th Floor rooftop were super nice. Negatives: Not sure what I received for my high level, Ambassador status. As far as I could tell I only received a $10 food & beverage credit (pretty weak vs Marriott, Hilton & Hyatt); Two night stay was over $1,000 including $49/night valet fee. This was supposedly a special rate for the conference; I did not receive a copy of my bill via email; The wifi was spotty; The toilet paper was so thin it was more Holiday Inn vs high end Kimpton; There is no gym onsite, so you can use the Golds Gym next door. The problem w/ Golds is that you have to provide a lot of personal info (i.e., DOB) to use the pass. You also have to agree to receive their marketing emails (lame AF). This is my first year staying at high end IHG properties (Intercontinental & Kimpton). Thus far, I have not been impressed. I have high level status at all the majors. Marriott, Hilton & Hyatt treat me much better: I receive upgraded rooms, free bfast, and gifts.
What an Amazing "boutique" hotel. The pleasant stay started even before we arrived. A couple emails sent with excellent information about the hotel's amenities. Travis (valet) was our first point of contact and proved helpful with the car, bags and some insider beverage suggestions. We had a nice conversation too. Edwin checked us in, graciously and provided a full set of details including an upgrade to a suite. We used a credit card that offers "free upgrade" but you never know what that will mean. @ the Kimpton Canary it meant an extremely nice room. Large sitting area, with Nespresso coffee maker, refrigerator and large tv. The king size bed was in a room by itself overlooking the courtyard with fountain. The bed and linens were very comfortable. The bathroom has a separate shower, tub and toilet areas. Bath salts included. Robes and slippers in the closet. Amenities like AM coffee in the lobby or afternoon wine hour are nice to enjoy. The music is jazzy cozy heartfelt inviting. The decor is very chic, modern but not pretentious. Spanish tiles and colorful furniture. Service is a standout. A note in the bathroom said ask for what you need. So i tested it, asking for a lip balm by text and it was sent to the room. I also asked, Ingrid for a bottle of bubbly to be sent up with a birthday card to surprise my wife. It was delivered and made a grateful impression. A couple cookies and another note as well. Feeling extremely well taken care of here.
Booked the resort pass online bc it said pool was "21+ ONLY" & it's not. That's okay but not what I was looking for. I believe if it says the word "only" that it should be adults only. Ultimately couldn't go back in the pool or take pictures bc I don't want children's faces in my photos respectfully. Looking for at least partial refund bc I left.
We had a wonderful time at this hotel. We really enjoyed our stay no complaints beautiful ambience great atmosphere great hospitality comfortable bed. We enjoyed a nice cup of coffee in the morning downstairs walk out the door and you're just a few steps away from State Street so many shops and restaurants to enjoy a nice drink And something to eat and don't forget the sweet treats as well. Very nice rooftop with a heated pool we ended up parking overnight in the garage to the right when you first walk out the front door. We only paid $33 for the night thank you guys for your hospitality. Can't wait to come back satisfied couple from Orange County.
The best hotel in Santa Barbara!! When we first arrived, we were greeted by a very kind and friendly valet. Mind you, the valet was consistently kind and respectful throughout the entire time. In the lobby, you're met with a staircase leading down, as well as a lounge two areas. It's an absolutely stunning hotel; both inside and out. There was a photo booth in the lobby, which my family seemed to really enjoy. I also noticed a dog bowl--a thoughtful touch that makes perfect sense for a pet-friendly hotel. A+ for that! Our check-in was very smooth; as well as the check out process. The hotel rooms are clean, fresh and organized. A lot of times, hotel rooms can feel cluttered by the unnecessary use of space - this was not the case! Our room was spacious and quiet, which we very much appreciated. The hotel location itself is perfect! You're a few minutes down from the outdoor shops. We took a morning stroll to Lululemon, Vans and other little stores. You're also surrounded by a lot of restaurant options; which is very convenient! The staff were incredible! A special thank you to the hotel manager, Ingrid, for her assistance. She was professional, attentive, and exceptionally kind to my family. She also remembered our names and made us feel like valued guests!
Beautiful hotel. Live the Kimpton brand. Each hotel is nicely done, offers many amenities but each is unique. Live that they are dog friendly. This may be my favorite. Our room was big enough for 3 of us with 2 king beds. The bed and linens were very luxe as were the robes. They have a very nice bar/ restaurant. We ordered Negronis which were fabulous. Nice wine happy hour between 5&6. Staff were super friendly.
Everything was clean , everyone was very welcoming. They treated my dog good. The room did not smell like dog . They have everything you need . Good location too. They were doing construction across the street that's the only thing that woke me up early but won't take points off because bed was comfy
Kimpton never disappoints, nice location, great amenities and good service! Great for short stop at Santa Barbara downtown.
A nice hotel in downtown Santa Barbara. Centrally located where you just can walk to the downtown where all the restaurants and attractions are. It's also a dog or pet friendly hotel. They serve free wine tasting at the lobby area from 5-6 daily. Overall it's a very nice hotel and Will stay here again definitely.
At 5 pm when checking in they told me that the room was not ready and no one knew when it would be ready! The girl at the reception was not friendly, she never smiled, never apologized. Who even hires people who don't know how to interact with clients?
We love kimpton hotels and we are members of IHG group. This Kimpton canary hotel is at the most popular location in downtown Santa Barbara. Walking distances to EV superchargers, shops, restaurants and bars. Also not far away from train station and the beach. Hotel provides free bike rentals. Kimpton hotels are all cozy little boutique hotels with nice amenities. Little bodega in the lobby, gym and rooftop pool for hotel guests, on site restaurant and bar opens daily. Complimentary coffee and tea in the mornings. Also early evening wine hours. Our junior suite with a small balcony was cozy and relaxing, bathroom was spacious, bed & pillows were so comfy. Evening turndown service with cookies and S. Pellegrino waters was a nice touch of luxury. We absolutely loved our weekend stay at this Kimpton! Highly recommend this hotel for convenience and hospitality! read more
Absolutely love Kimpton properties. My friend and I stayed 4 nights, 5 days. Check-in was easy, very friendly staff (Kimberly was GREAT). The valet was fast and efficient. We were upgraded to a suite which was wonderful. The room location was very quite, no noise issues. Plenty of room in the living room, bathroom and bedroom, a lot of charm. The rooms seem very clean and well equipped with a mini refrigerator Nespresso machine and robes. The only item missing oddly in the rooms are hotel luggage racks. We went up to the roof to see the pool, looked nice, it was empty due to the cooler weather temps in Santa Barbara during our stay. We did enjoy the "Wine Happy Hour" and the complementary Coffee station in the morning. There are ice machines on every floor and on the ice machine you can also get filter water for your water bottles. To note: it is a dog loving paradise at the hotel, dogs everywhere, big dogs little dogs, I love dogs so I had fun watching all of them. OK, so our only 2 criticisms are is the fee for parking per day $55... crazy! The second criticism is why can't the hotel spare space for a small gym? The hotel is affiliated with a Free 24 hour gym, "Key 2 Gym" which worked out great, BUT it's a 16 minute walk... a 1.07miles. Might not seem much, but I work out daily at 5:00AM to get it out of the way. Walking on State Street at 4:45 AM in the dark, when the only people on the street are the aggressive homeless does not make me feel safe at all. Other than those 2 items, we loved our stay! read more
I really love Kimpton properties. I almost always have a great experience at them and if there is one available where I need to stay I book it without hesitation. Kimpton hotels are very pet friendly and that always gets extra stars from me. They don't charge any pet fee or have size restrictions and if you ask them, they will provide food and water bowls for your stay. As someone who always travels with her dog, that adds a lot of value for me. This location even told me that, while I couldn't bring the dog to the restaurant on site, I could bring her to the nightly wine reception. I did not ever end up attending one but it's the thought that counts. The location was great. It was about a 15-minute walk to beach and we did walk to Stearns Wharf multiple times during our stay. It typically took us about 10 minutes to walk to one of the many restaurants in the area that we had decided to go to each time. There are lots of coffee shops, wine bars and places to eat within walking distance so we ended up leaving our car parked for most of our stay. I believe the valet parking was an additional $50 or $60 a night but you do get in and out privileges. We just found that we didn't need the car much to get around on our visit and in the time it takes to have somebody pull it out for you, you could have already walked halfway to your destination. The amenities are nice. They have a rooftop pool, fitness center and then their complimentary coffee, etc. I did not end up taking advantage of any of those because I travel with my dog, so I can't speak directly to the quality of any of them, but I know most people appreciate having extras like that. Our room was cute and comfortable and felt very cozy. It was honestly probably smaller than I expected for the price point, but it had everything that we needed and I was happy with my stay. If you need a pet friendly, walkable place to stay, and you aren't on a super tight budget, I would definitely recommend looking into this hotel. read more
Its Santa Barbara time, but its also Mediocre Mon! I stayed at this IHG property in Santa Barbara for a b'ness event. Positives: Chloe at check in was super nice, and Hunter at the valet took great care of us; Big room w/ two double beds; The staff at the b'ness event on the 6th Floor rooftop were super nice. Negatives: Not sure what I received for my high level, Ambassador status. As far as I could tell I only received a $10 food & beverage credit (pretty weak vs Marriott, Hilton & Hyatt); Two night stay was over $1,000 including $49/night valet fee. This was supposedly a special rate for the conference; I did not receive a copy of my bill via email; The wifi was spotty; The toilet paper was so thin it was more Holiday Inn vs high end Kimpton; There is no gym onsite, so you can use the Golds Gym next door. The problem w/ Golds is that you have to provide a lot of personal info (i.e., DOB) to use the pass. You also have to agree to receive their marketing emails (lame AF). This is my first year staying at high end IHG properties (Intercontinental & Kimpton). Thus far, I have not been impressed. I have high level status at all the majors. Marriott, Hilton & Hyatt treat me much better: I receive upgraded rooms, free bfast, and gifts. read more
What an Amazing "boutique" hotel. The pleasant stay started even before we arrived. A couple emails sent with excellent information about the hotel's amenities. Travis (valet) was our first point of contact and proved helpful with the car, bags and some insider beverage suggestions. We had a nice conversation too. Edwin checked us in, graciously and provided a full set of details including an upgrade to a suite. We used a credit card that offers "free upgrade" but you never know what that will mean. @ the Kimpton Canary it meant an extremely nice room. Large sitting area, with Nespresso coffee maker, refrigerator and large tv. The king size bed was in a room by itself overlooking the courtyard with fountain. The bed and linens were very comfortable. The bathroom has a separate shower, tub and toilet areas. Bath salts included. Robes and slippers in the closet. Amenities like AM coffee in the lobby or afternoon wine hour are nice to enjoy. The music is jazzy cozy heartfelt inviting. The decor is very chic, modern but not pretentious. Spanish tiles and colorful furniture. Service is a standout. A note in the bathroom said ask for what you need. So i tested it, asking for a lip balm by text and it was sent to the room. I also asked, Ingrid for a bottle of bubbly to be sent up with a birthday card to surprise my wife. It was delivered and made a grateful impression. A couple cookies and another note as well. Feeling extremely well taken care of here. read more
2 months ago
Booked the resort pass online bc it said pool was "21+ ONLY" & it's not. That's okay but not what I was looking for. I believe if it says the word "only" that it should be adults only. Ultimately couldn't go back in the pool or take pictures bc I don't want children's faces in my photos respectfully. Looking for at least partial refund bc I left. read more
3 months ago
2 months ago
1 year ago
We had a wonderful time at this hotel. We really enjoyed our stay no complaints beautiful ambience great atmosphere great hospitality comfortable bed. We enjoyed a nice cup of coffee in the morning downstairs walk out the door and you're just a few steps away from State Street so many shops and restaurants to enjoy a nice drink And something to eat and don't forget the sweet treats as well. Very nice rooftop with a heated pool we ended up parking overnight in the garage to the right when you first walk out the front door. We only paid $33 for the night thank you guys for your hospitality. Can't wait to come back satisfied couple from Orange County. read more
The best hotel in Santa Barbara!! When we first arrived, we were greeted by a very kind and friendly valet. Mind you, the valet was consistently kind and respectful throughout the entire time. In the lobby, you're met with a staircase leading down, as well as a lounge two areas. It's an absolutely stunning hotel; both inside and out. There was a photo booth in the lobby, which my family seemed to really enjoy. I also noticed a dog bowl--a thoughtful touch that makes perfect sense for a pet-friendly hotel. A+ for that! Our check-in was very smooth; as well as the check out process. The hotel rooms are clean, fresh and organized. A lot of times, hotel rooms can feel cluttered by the unnecessary use of space - this was not the case! Our room was spacious and quiet, which we very much appreciated. The hotel location itself is perfect! You're a few minutes down from the outdoor shops. We took a morning stroll to Lululemon, Vans and other little stores. You're also surrounded by a lot of restaurant options; which is very convenient! The staff were incredible! A special thank you to the hotel manager, Ingrid, for her assistance. She was professional, attentive, and exceptionally kind to my family. She also remembered our names and made us feel like valued guests! read more
Beautiful hotel. Live the Kimpton brand. Each hotel is nicely done, offers many amenities but each is unique. Live that they are dog friendly. This may be my favorite. Our room was big enough for 3 of us with 2 king beds. The bed and linens were very luxe as were the robes. They have a very nice bar/ restaurant. We ordered Negronis which were fabulous. Nice wine happy hour between 5&6. Staff were super friendly. read more
2 years ago
2 years ago
7 months ago
Everything was clean , everyone was very welcoming. They treated my dog good. The room did not smell like dog . They have everything you need . Good location too. They were doing construction across the street that's the only thing that woke me up early but won't take points off because bed was comfy read more
8 months ago
2 years ago
A nice hotel in downtown Santa Barbara. Centrally located where you just can walk to the downtown where all the restaurants and attractions are. It's also a dog or pet friendly hotel. They serve free wine tasting at the lobby area from 5-6 daily. Overall it's a very nice hotel and Will stay here again definitely. read more
1 year ago
At 5 pm when checking in they told me that the room was not ready and no one knew when it would be ready! The girl at the reception was not friendly, she never smiled, never apologized. Who even hires people who don't know how to interact with clients? read more
3 years ago
Kimptons are great, especially if you have a pet. They are super pet friendly, and I love that. On this trip, unfortunately I didn't have my fur child but enjoyed a girl's weekend in Santa Barbara. We arrived at the hotel a little after noon and we had just planned on leaving our bags and setting out for the day since I knew that check-in wasn't until 4pm. It took a few minutes for someone to come to the front desk but that was ok, they were decorated for Christmas, and we were enjoying looking at the lights. To our surprise, our room was ready, and we set off to the 4th floor to see our room. We had a two-queen bedroom with about a 6inch "balcony". The room was very spacious, and the bathroom was large. It had a separate tub and shower. Plenty of space to for girls to get ready. As with all Kimptons, they serve free wine from 5pm-6pm and have a coffee bar in the mornings from like 6-10? Maybe 5-10. We did not have food at the hotel but did get a couple drinks at the bar and the bar staff was very friendly and recommended some special holiday drinks. They do have a rooftop pool that we didn't get to enjoy but it's beautiful at night and has great views of Santa Barbara. They were hosting a free yoga class in the morning, but it was a little early for our late night. The Canary is a little pricey, but I think it's worth it, especially if you have a fur baby. It was quiet, the beds were comfortable and it's in a good location just right off State Street so you can walk to everything. If you want a comfortable, safe place to stay that's a little bougie, than the canary is the place to stay. read more
I've never had a bad experience at a Kimpton hotel. Canary did not disappoint. I was here for a weekend during this past September and decided to stay here. I typically stay at Milo because its across the street from the beach but they've been in serious need of a remodel so It's been some time since I've stayed there. My second choice was always the Pendry because... well... its the Pendry.. but I decided to stay at the Canary this time around to see what all the buzz is about. The hotel is very well maintained and has that Santa Barbara spanish charm that I adore! I booked using my IHG app and upon arrival they upgraded my room to a juliet suite which was fabulous. They also gave me a complimentary tote bag with water bottles which was needed because for some reason mother nature thought we'd like 85 degree weather. I didn't get many pictures of the room oops! but it was comfortable and quite large. The beds were soft as you'd expect from a Kimpton hotel and the pillows were V plush! Overall my experience here was great! read more
1 year ago
3 years ago
I was here for a business conference for two days May 2023. The hotel was clean, with modern decor, pool on the rooftop and paid valet parking $40/night. The food served at our breakfast and lunch was top notch and the service was great. There was a breakfast bar- one day with egg sandwiches, the other with avocado toast (stellar) along with coffee, teas, yogurt, fruit, etc. The beds were comfortable and the room size fine. We didn't have a great, view, but that's okay because it was for business. The hotel smelled of recent paint, so we opened the windows and it was a little loud outside in the middle of the night - remember this is downtown, walking distance to State Street. The bathroom was clean, but had louvred doors, which was a little awkward because I was sharing the room with my female colleague. If it was my husband, wouldn't have bothered me and it is nice not to have a moldy smelling bathroom. read more
6 months ago
7 months ago
One of the very best quality hotels we've ever stayed in, and we have stayed in hundreds around the world. The location is perfect - just off State Street. The facility is top notch, the decor is amazing. Everything was obsessively clean. Our room was perfect - king 4 poster bed with a quality mattress, couch, sitting area, controllable A/C, bath and shower separate. We arrived to a welcome gift. We booked through Chase so we got a $160 food/beverage credit, which turned out to be a good concept but not great if you read my review of Finch and Fork (the hotel restaurant). There is an amazing rooftop pool with spectacular views. The entire staff was top notch, very friendly and professional. I can't pick out a single thing that was not 100% awesome. We looked around at a lot of different hotels, and won the jackpot with this location. It was so good we are booking another trip that we hadn't planned on. read more
4 years ago
My girlfriend and I stayed here for 2 nights for our 9-year anniversary. The location is good. It's convenient for dining and shopping. Everything fell short. Guest Room Because we booked our room through American Express, we were "upgraded" to a room with a Juliet balcony. As it turned out, we were facing a gas station right in front of us! The room was not well kept, either. Particularly, the furniture was worn out as you can see in my photos. If you are spending a couple of hundred dollars, maybe it's acceptable. However, we were paying about $700 a night! Public Areas It's an old building, but the lobby is just beautiful. However, we were underwhelmed by the roof top swimming pool. It looked so much nicer and bigger online. Service The valet guys were great. They were friendly and were working hard. The staff at the front desk were fine, too, at least for the most part. My girlfriend called the front desk and asked for a shower cap. It literally took them 15 minutes to get it to our room. If they were short staffed and couldn't get it to us right away, they could have told us. Conclusions We ended up not spending time in our room or at the hotel. If we just needed a room to sleep in, we could have stayed at a cheap hotel. We booked at Kimpton Canary because we wanted to relax in our room and enjoy the hotel amenities, which looked amazing online. We brought up these issues with Kimpton Hotels and American Express. To be fair, I want to acknowledge that we were refunded for part of the stay. However, I have to say our experience at Kimpton Canary put a major damper on our anniversary trip, which money can't buy. ************************************************************ If you found my review helpful, please smash the "useful" button! Don't forget to share my review with your loved ones and those who you care about. If you liked my review, follow me on Yelp or send me a friending request. Also, don't hesitate to PM me if you want my opinion on the business. Stay safe and healthy and keep Yelping! read more
2 years ago
Very nice hotel. Very dog friendly and nice rooms. Would suggest more focus on pool area and ensuring towels are restocked. Evening wine is nice. Nice touches- Sun screen poolside After sun lotion Collagen to add to coffee or tea Water infused with fruit and mint Also recommend better communication between hotel and restaurant. We were given 2 drink vouchers because our room was not ready at check in. A nice gesture , however when attempting to redeem we were advised only applied to $16/$17 dollar drinks. We wanted something better and we had to pay full price for drinks instead of allowing the credit from these vouchers to reduce the over all cost. Great hotel staff! read more
Staying a couple nights at this awesome hotel. Staff is amazing. Roof top pool off the charts! Sebastian is our bar tender who is awesome although he doesn't sift his lime juice very well. Just kidding inside joke. Edwin checked us in and took great care of us. The whole staff here is amazing! read more
1 year ago
2 years ago
4 years ago
OK- there were a lot of pro's to this hotel but there were also some things that needed to be called out. PROS- First, the location was amazing! We were able to walk to a lot of places for sight seeing, parking was easily accessible in a parking garage right next to the hotel and the lobby was beautiful! They included free coffee until 10 am (not a fan) but it was a nice touch. They also had fruit infused water throughout the day. The lobby was beautiful and had an open concept and on the smaller side. CONS- The areas of improvement needed to be the room itself. It was on the older side so a few things definitely needed to be repaired or replaced (vanity mirror, tables in the room and shower head). I forgot to take a picture of the vanity in the bathroom but it was bad! Very chipped and old. A plus to the room was it's size though! The room also felt a bit dusty/ muggy which wasn't great. POOL- Unfortunately, we weren't able to enjoy the pool because it was full and no chairs left. The kids wouldn't have had fun anyway so we went to beach instead. Small pool- made for adults who want to lay out and take a nap. Very quiet and very small. FOOD- didn't eat at the hotel, but tons of places nearby! Close to Starbucks, grocery store, and other restaurants. read more
2 years ago
What an amazing place to stop by! Stayed in Santa Barbara for the weekend and someone told me to check out the bar at the Canary hotel! At first i felt like it would be an awkward thing since we weren't staying there, but it was best drinks we had all weekend. Sebastian was beyond hospitable and made my experience top notch! He is the sweetest bartender and would recommend everyone to come here to get a drink! Their food is also amazing !! read more
2 years ago
3 years ago
Alright, but disappointing for a 4 star luxury hotel. Summary: dog friendly, comfy bed, but overpriced for the room quality & lacking in customer service. To start off, there was a system error so they assigned us the wrong room. We literally scanned the key card & opened the door into an occupied room, where a large dog ran towards us. Not sure how that happened. Grant, the front desk employee, gave us a free upgrade as an apology, although he was noticeably more bubbly/friendly to other guests even though we expressed that we were understanding of the mistake. He continued to be cold towards us at happy hour as well, which was a stark contrast to the level of service that he provided to the people around us, & how the other employees treated us. It made us feel unwelcome & a little uncomfortable. Less Concerning Cons: - walls were very thin & you can hear a lot from your neighbors - window wouldn't close & was missing a handle - only hotel parking option was valet for $45 (or a public lot for $3/hr next door) - no pet relief areas despite being very pet friendly Pros: - no pet fee, room service provided dog bowls and a dog bed - manager-hosted happy hour was nice: @5-6pm you get a free glass of wine & a little snack - bed was very comfy: neither of us woke up with aches or pains - we liked the small details in the room: Nespresso machine, nicely scented soaps & lotions Overall we expected a little more (especially in customer service) for our stay. We'd love to give other Kimpton locations a try but we likely won't be returning to this one. read more
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Ask the Community - Kimpton Canary Hotel
We're thinking of booking here for our honeymoon. Can you tell us if the Pool is first come first serve or if you need to make reservations for pool time (due to Covid)?
We had to make reservations for pool time due to Covid around May 21.
How much is the parking?
Hi it's $38/day for Valet. $23/day general. We had vouchers for wedding guests day of the wedding.
Is this hotel noisy due to its downtown location? And, how are the beds?
Not sure if you would hear traffic from the street, but probably the same as you would with any hotel right on the Main Street. And as far as the bed, it was great although a bit tall. If you need a boost up there is a step stool for that purpose.
How is the rooftop NYE party? What age is the crowd? What type of vibe?
Brianne- happy to show you some photos from last year if you want to call me- Ryan, General Manager at 8058799180. It was sold out, multiple bars, dancing under the moonlight and stars, local celeb DJ Darla Bea spinning fun songs we all know and…
Review Highlights - Kimpton Canary Hotel
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