Had lunch today for the first time....
First…read moreobservation...NO ADA entrance, only stairs, ramp needs to be installed; after a yr in business they should have already figured that out.
The staff are very attentive and friendly, the store itself could use some tweaking; more details in a minute.
My 9" Veggie was very good, real Deli feel, and two slices of cheese with all the trimmings, but they forgot my tomato slices, which they quickly remedied, and the bread was a bit chewy but still good. Also, when you advertise "avocado" one would expect fresh slices, avocado spread is not a vegetable; I suggest real sliced avocado for the best veggie hoagie, or maybe an option?
My husband had the Ruben, he wanted a 9" but also wanted Rye Bread so they said they would make the inside 9" on the 6" Rye, that was nice of them to offer. There was a lot of meat and plenty of dressing, hubby said very tasty,too - however, the meat was cold on the inside and it was a Dark Rye instead of Marble Rye, and the bread slices were very small and thin; suggest getting a larger slice Marble Rye and make it as a 9" sandwich.
Drinks and chips are offered at a seperate price.
Parking is very limited, and The building needs some work.
The eating area is small but okay, the tables were mainly a waiting area for take out, but for those of us who did eat in, the tables were not wiped down once while we were there, and the floor needed a desperate sweep. The wait was a bit long but they were very busy (a very good sign) take out orders are many, and for the most part only 1 person dedicated to making sandwiches.
Suggestions: You're busy! Hire more people to make sandwiches and Dedicate someone to the register and taking care of the lobby area, clearing tables, sweeping etc.
Honestly, the concept is ideal, and the food is great and can only get better with time. The one thing that I would add for continued success would be a womans ingenuity and touch, just sayin'
All in all....
We had great experience. The food was good! And, We will definitely be back. Thanks