Located next to Whole Foods this location is newer with a modern and clean interior. I ordered on the app and my order was ready when I arrived. I usually get a cold cut sandwich and I like the fresh cut deli meat they use and the generous portions. Today I tried a hot sub and it was disappointed. I ordered the famous Philly cheesesteak and it came with very little steak! $11.99 plus tax for a regular size sandwich and I was still hungry. Will stick to the cold sandwiches moving forward. read more

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Jersey Mike's subs is one of my favorite chain, however, at this location in University Place, who became my least favorite. Customer service service was slow at making a salad bowl, more than proportion with the vegetables. We asked if there was to go salad dressing packets. The response was mustard and ketchup packages. Who eats that on their salad? The second sandwich was the hot Italian. After the sandwich was wrapped., we had to ask for toppings to be added such as lettuce, tomatoes, etc. That was visually sloppy and tasted horrible. I recommend that you go to any other Jersey Mike's in Pierce County except this one. It took over 20 minutes and we were the only customers in the stores read more

Service is HORRENDOUS! I had gotten my order taken by a girl, mid 20s, rudest person ever. I've never been here before, and WILL NOT be returning. The most unpleasant attitude towards my party and offered no customer service. We had all ordered drinks and the worker walked away to help another customer after we paid, leaving us to grab the cups ourselves. We are baffled. read more

First time visiting. I walked in and they were busy. I was greeted immediately but waited in line for a few minutes before they could take my order. I had no issue waiting. Ordered and the customer service was great. Paid and waited a little more but I got my hot sandwich quicker than I expected. The rosemary Parmesan bread was so soft and my cheese was melted perfectly. I really enjoyed my sandwich today! Overall a clean shop but some of the tables could use a wipe down between customers. read more

The food was great, the service was amazing and the bathrooms were very clean. 10/10 read more

I am not a big sandwich person, but it turns out that Sandwiches are Perfect for someone being On Call, because it doesn't have to be hot/heated for you to eat it. (Won't say where)...The last hospital that I served, had an incredibly awful cafeteria. One of my favorite items (from a prior hospital) was the "Chicken Fingers". Sooo...I got some at my next hospital...They were So Hard, that as I was eating them with a plastic fork...I noticed that One of the Tines was Missing(!!)...I didn't notice the texture/hardness difference between the crust and the tine! Enter Jersey Mike's. (when you are on call, you can be interrupted at any time, so if you don't have to prepare, and the food remains in the same condition when you return, that is perfect). I enjoyed MANY Subs in my last year there. To be clear...I have enjoyed THIS store's subs many times since as well. The Folks are friendly, prepare proper sandwiches, indulge some likes and dislikes (more this, less that) without issue...the store is CLEAN. The veggies are fresh. The folks are well trained, and efficient as they prepare multiple orders without problems. THIS is my sandwich store. AND...BTW...not that close to my home, but once I find GOOD...I keep going. read more

Philly cheese steak ,you do something really nasty to the Philly cheese steak sandwich, not sure but I think you add sauce to the green pepper and onions. Very nasty threw up sandwich. Very nasty. Will never come in jerseys mikes again. Very bad, and that bacon was made in the morning, and your still serving it at 845pm at night. That isnt good. Very nasty, and to not have it covered all day. I will put a stop to that tomorrow. Even if you kept it warm, still not ok. Very poor service.. Also this needs to be refunded, and no I'm not driving back to this location. And yes, I won't eat here again. I'll donate this refund if it comes on e-cards. If I brought sandwich back it wouldn't be pretty. Hopefully you do the right thing so you don't lose more customers. And yes the brownie and chips were dinner tonight. Very sad. This was worst Philly , the only one in 28 yrs I didn't eat. And I'll check with TPCHD tomorrow. And I'll post an update if they refund sub. read more

Jersey Mike's Subs - Nasty sandwich,but chips and brownie were good. - Fast Food Near Me - University Place, Washington

The sandwich was good. But all three were drenched in oil. So much so that the bread was soggy. Other than that they were good. Probably would not go again. It was delivery at work so we were unable to have them remade. If I could do 2.5 stars I would. read more

The food was great! I ordered the hot Italian, and it was made perfectly. The staff is very friendly and upbeat. I will be back.

Food wasn't tasting as good compared to how other locations make the same order with no changes, like less melting of cheese & bread felt like when it was being wrapped that it was being squeezed to death, bread didn't even feel toasted at all, still soft all around besides two little marks on the bottom. Tacomas location was 10x better , would've thought UP could've did the same read more

Jersey Mike's Subs - ##56 Big Kahuna Cheese Steak - Fast Food Near Me - University Place, Washington

We are always treated nicely by the manager and the other young people who work at Jersey Mike's in University Place, WA. But Jersey Mike's is expensive. It is, however, worth the price when you compare it to other sandwich shops, as Jersey Mike's is exceptional. There's no getting around the fact that it costs more than Subway; Jimmy John's is also spendy. We rarely indulge in the luxury of going to Jersey Mike's. But for a real treat, it is at the top of our list. Once you register with Jersey Mike's online -- simply by providing your phone number at checkout -- you will begin to accrue reward points that will eventually lead to receiving a FREE sandwich of your choice. We were delighted to discover that we had built-up enough points that we were able to receive BOTH sandwiches FREE! Because of that, we also bought the massive chocolate chunk cookies, and chips. I love Miss Vickie's Salt & Vinegar potato chips. My husband always enjoys the Garden Salsa one from Sun Chips. And we both LOVE the brand of STUBBORN soft drinks that are offered including Root Beer, which is our favorite. The drinks are available in cans or from the self-serve soda dispenser. Earlier this week, Jersey Mike's offered Double-Points for all purchases on that one particular day. It must have been crazy busy in there that day at the peak of the lunch rush. We were there in the middle of the afternoon (3:00), and the counter where the sandwiches are constructed was an absolute mess. It was unreal! We have never seen it like that before. It seemed to be covered with shredded lettuce from one to the other. However, given that it must have been a crazy-busy day, we understood how that could have happened. But I must say that seeing such an absolute mess in a food prep area is unappetizing at best and a real turnoff. My husband and I each ordered our favorite sandwich, The Number 9 -- CLUB SUPREME, which happens to be the same one, even with all of the other possible combinations that are available. The only difference between his and mine is that he likes his to be prepared "Mike's Way" which is the standard for basic toppings. In contrast, I like "some of everything." Yes, literally every single thing they make available as sandwich toppings including the vinegar and oil. I've pasted in (below) the basic sandwich description for the Club Supreme from Jersey Mike's Subs' website. It includes roast beef and turkey. Club Supreme: "Roast beef, turkey, Swiss cheese, applewood-smoked bacon and mayo. This one-of-a-kind club takes savory to a whole new level. Our premium quality Swiss cheese, all-natural oven roasted Choice Top Round roast beef, turkey, freshly grilled Applewood smoked bacon, and mayo creates a mouthwatering medley of flavor.' We look forward to earning more points with the goal of receiving another FREE sandwich -- or two. Parking on the street in front of Jersey Mike's is sparse. However, there's plenty of free parking in the lower levels of the parking garage that is part of the same building where they are located. Elevators make easy access to come back up to street level where Jersey Mike's is located. read more

Jersey Mike's Subs - Club Supreme Number 9 at Jersey Mike's Subs in University Place, WA - Fast Food Near Me - University Place, Washington

The Italian sub reminds me of the subs I ate growing up in New Jersey and I never expected to have a comparable sub when I left New Jersey to see the world. . The meat & cheese are quality cold cuts, the balance of lettuce and tomato, bread and oil/vinegar is spot on. The rolls they use stand up to the pile of ingredients and dressing without falling apart or overwhelm you with spongy, soggy bread. If you've never had a legit sub from New Jersey do you self a favor and give it a shot, you won't be disappointed! read more

I went in when no one was there and they still prioritized the online orders over my order when I was literally standing right there. I had to wait 10 mins for 1 sandwich and when I was ordering the manager was cutting off my sentences and said "we're working on other stuff rn it'll be a minute." read more

Dear Mike, while your sandwiches are generally as good as or even better than "Footlong Jared's", please figure out what a salad shooter is. I had a tuna sandwich with watery lettuce the other day. Yuck. I know you can do better, so I'll try again soon. Yours truly, Terry read more

Exactly what I would expect from a JM franchise. The entire staff as friendly and quick with service. Gavin did a good job at making my subs, just like I'd get back at home at the Jersey Shore. Although I've been going to JM since the 1980's, I've never gotten a Philly cheesesteak since they are awesome at the boardwalks. However, I decided to try one and it was very good! Ditch the American cheese and go with the standard provolone instead! read more

Clean, standard Jersey Mikes. It's just annoying to have to park in the parking garage for free parking.

manager on Sat 3/20/24 was extremely rude to both staff and customers. Will not be back. The rest of the staff was friendly and professional. read more

I will NEVER be back to this location. 6 people working and not a single one said "Welcome in" or even acknowledge the 4 of us standing in line. The older blonde lady running the meat slicer was barking orders at the younger employees and seemed annoyed about everything. I ordered a # 26 (chicken, baconnamd ranch regular hold the dressing. I checked in using the Yelp app and received a reward. Free "combo" (chips and drink) with the purchase of a sandwich (which I ordered). The blond lady said, "I don't know what Yelp is and without an actual barcode to scan the offer isn't valid" when I attempted to explain she cut me off mid sentence and walked away saying "Call Yelp and get a coupon, I have work to do " then went back to slicing meat. I again attempted to speak and she said "mam, the answer is no, we don't honor that deal". The 3 people behind me ordered multiple sandwiches and all received thier orders before I got my 1 sandwich. Rude, lack of customer service skills or satisfaction and overpriced for a sandwich slathered in ranch dressing that I asked to omit! I will not recommend this location. read more

Ordered only the Philly sandwich...took a long time to make and was 20 bucks. Got it home and it was the worse Philly I have ever had. Super salty with almost no flavor and a thick white breaded bun. Hated it! Service was OK. Ambiance was OK...good location for UP. This was the second time we got a sandwich there....the last sandwich was poor tasting also. Won't be back! read more

The sandwich was poorly made and when I asked that it be done properly the manager got nasty. I liked the former manager.

Please hire more people. Very long 10 min in like to order. After they finish my sandwich they decided to give to the other person. read more

The slogan says "Everybody likes Jersey Mike's" I don't know about everybody but I do! There was one right across the street from where we lived in NC and since we got here I had not seen one until now. I hate subway period end of discussion I REFUSE to eat Subway. What I like about Jersey Mike's is simple... they actually slice the meat and cheese fresh onto your sandwich as you order it. Thats it PERIOD. I love that its that fresh. Is it more expensive than Subway? a little bit, but when you consider quality vs quantity then clearly Jersey Mike's wins for me. I typically eat a regular Number six with lettuce, tomato, mayo oregano. Thats the standing order, but I do add onions and peppers on occasion. This is not a place that has 100 toppings but they offer the basics and thats good enough for me. Quality meats do not need to be smothered in toppings in my opinion. You do have the option to order extra meat for a charge or extra cheese for a charge. I have also been known to get a giant and eat it for dinner/lunch/breakfast the next day ...(remember its like a HUGE sub 16 inches I think) I have also had the Pastrami, also good but I do not typically get a hot sandwich unless I plan on eating there. The persons working in here were nice and pleasant, and it was very clean in there. I have added a photo of the regular number 6..... read more

Jersey Mike's Subs - Regular number 6 - Fast Food Near Me - University Place, Washington

We love Jersey Mike's but every time we order online from this location they can never get the order right and the sandwiches are never in time. read more

I love this sandwich shop. Good location in the cute town center of UP with so many businesses to shop for. Every time I go to Jersey Mikes they don't disappoint me. The sandwich is a good size for a good price. I tried the Big Kahuna Cheese Steak, and I loved it. My daughter had the Ranch Chicken, and she liked it very much. It's a bit on the pricey side, but the freshness is worth the price. Everything here is made to order, and you can taste it. The shop is clean and well-staffed. Great customer service by all employees. read more

I went in last night and ordered two sandwiches. I didn't fully understand the process of ordering sandwiches but the employees walked me through it and were very patient. I thought they did an outstanding job and I left very happy and had a great sandwich. Thanks again! read more

While we're usually fans of Jersey Mike's, our visit to this location was sub-par. The main reason was the bread. It seemed like it was a day old. If in fact they make it fresh daily, something was wrong. It was very dry and the outer crust cracked and crumbled. Other than that it was typical Jersey Mike's. But, old/dry bread really takes away from the experience. read more

This was my second visit to Jersey Mike's since they move into this location so been a long time. The reason I was not a return customer was they weighed the meat. I know not a big deal but if your a slice over and you pull it out in front of me, I was like what the hell. My visit this time was great the staff greeted me took my order and make the sandwich to perfection (and no scale). The sandwich was very filling and I only ordered the regular and could have split that or ordered the mini. The meat, cheese, bread and veggies all looked and tasted fresh. They also have 2 televisions so for a quick lunch and not missing a game was pretty cool. Since my second time I will be going back to try more from the menu and for me they are within walking distance. read more

Professional staff, quick ordering and tasty! Ordered the veggie sub with Swiss and provolone...please order!

Been twice, both times getting the Philly Cheese Steak. The first time was better than the second, which seems strange for the exact same thing being ordered. We noticed the first time that the guy making our sandwich cooked the steak from a raw form and it took about 9 mins before it was set before us. We were impressed by that. The sub was so loooooong, so we were glad to have shared it. Unless you enter hot dog eating contests or binge/vomit, do not get a whole one for yourself. It will become crow food. Second time we grabbed a PCS it was on our table in 4 minutes...how did they do that? Well, the steak this time tasted as though it were precooked and reheated. I didn't enjoy that at all. If meats cooked fresh, I can taste that. We let them know afterward and were assured it was indeed grilled fresh from a raw state. But I can't help thinking I know what reheated meat tastes like, being a picky cook myself and hating when I have to reheat a hamburger for a late family member, etc. I'd have felt better if they would have said something like "yeah, for a lunch rush hour, we grill the steak in advance"...because I just can't reconcile how they got me that sandwich as quick when there were a few people waiting for their sandwiches when I placed the order. Next time I go, I'll be sure to watch that they begin with raw steak. read more

Although I love these sandwhiches st JM's customer service or even a little friendliness was little to be desired by me. A smile would go a long way with me which is why I was harsh giving 3 stars. I see if you are a regular here sure yah..smile and be all chatty, but treat all with a welcoming smile at least be a smidge friendly or just fake it. This is a fairly new store. It appeared clean. The tables at least were. I ate in shop. Had a nice trickle of steady patrons and it wasn't lunch time yet. Even though more spendy here, they are good. *If you love bacon, get the Club with Turkey which has it already* *Bacon nice and crispy as it should be* Side note: If you like cheesesteaks.. the Big Kahuna is bom..add bacon and ask for their hidden chipotle or spicy mayo. I don't recall which one it is exactly, but they don't keep it out. You have to ask for it. If you don't get that, I love a little regular mayo and dijon added for extra taste...OR you can have it as it comes. Trust! read more

If you have celiac, this is the place for you! They have Udi's gluten free bread, and they even wipe everything down before making your sandwich to prevent cross-contamination. In my experience, they're kind and careful about allergies. My gf roll was a little dry, but being able to order a sub sandwich while out and about meant so much! I like Mike's! read more

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We frequent the location in Lakewood which is pristine, staff trained with efficiency and so friendly. Unfortunately, the opposite at your location. Dirty, dirty, dirty!!! Uck!!! Didn't really want to eat my sandwich. Poor service because it seemed like your staff had no supervision or direction from the manager. And, I don't think it was a fluke that your store was dirty and poorly trained staff. I think your store is most likely always dirty. It's a reflection and responsibility of management. read more

It's good, but I always felt like jersey mikes is overpriced for their sandwiches. When whole foods sandwiches cost less than yours, there is a problem with prices. Either way, we enjoyed having our lunch here. Place is clean, no fuss. Their meats are slices freshly, we ordered the famous roast beef and provolone (make sure to get the oil!! It needs it) and the famous Italian. Lots of meat and cheese, next time I'm getting the famous Italian as well. Parking is free, convenient location in university place. Sign up for their reward system! read more

This place just opened and it's now one of my favorite places to get a sub. The people that work there are very personable and kind. Their regular subs are even more filling than subway and a million times better tasting as well with better prices even for how fresh their ingredients are. I ordered the original Italian and they cut the meat and cheeses right in front of you and put on the fresh toppings that you want. The bread is extremely flavorful and squishy. I will definitely be a regular at this place. Only complaint is the extremely limited parking nearby but that's definitely not their problem. read more

People are hardworking and nice here but they "honor customers first" instead of delivery drivers. The deliveries have a time limit and they ordered first. I had a customer walk in after me and he got a bigger order. I had to wait an extra 10 min for his to finish first. I don't see any common sense in that? read more

It's a chain store, I know, but you need to understand my history with it and Cierra, the manager. Pros: Service, and they know me personally now as a regular Management, Cierra keeps everyone in line The Food: It's a sub shop, and a yummy one Cons: It is a bit steep for price, but you get a huge sandwich $3 Tastykakes. They are $2 a box in Philly. Come on, man! PARKING, it is horrendous! Jersey Mike's began in New Jersey, so as a native of Philly, minus 1 star! Cierra, the manager, has always taken care of me. They even know my allergies as I walk in. My regular sandwiches are known. I am treated like I own the place. However, I watch their interactions with other customers. So are they. The place is in a newly built (a few years old?) strip by the University Place library on Bridgeport. Parking is annoying. Most of the time I can't find a spot or I get lucky and have to squeeze a Jeep into my pocket to park. The cheesesteaks are ok. It's not Philadelphia but it's ok for out here. I recommend the Chicka-phila-roni, the #99, or the #4. All 3 are off the menu. They'll know what they are. All in all, the staff here handles my catering orders yearly and I've never had an issue that I am aware of at this location. Thanks guys for always taking care of a Goose. read more

I hadn't been to this location in awhile but hey my wife got a text alert that said "kids eat free all day every Tuesday with purchase of regular sub" So I bring 3 adults to purchase 3 regular subs and plan to have my 3 children get kids meals. I order and the worker says my manager told me 1 free meal per family. Crazy cause it says kids. So I say nevermind I'll just buy 1 sub then. I ask for manager number and waiting to hear back. I'll update later. But won't be back...... read more

Always really good. My favorite is the ruben. Its a treat for my family and I whenever we decide on eating out.

Very good sandwiches, fair price, fast, easy. University Place Friendly staff, good service.

I find myself wondering why I had to goto mikes today. it was not anywhere near anything I was doing today but found my self driving to up just for this sandwich. I must admit this is much better then subway but thats not difficult to do. I believe this to be 3 stars. the sandwiches are pretty good but I'm a much bigger fan of jimmy johns when it comes to chains. by the way what happened to Quiznos, all of a sudden there all gone, but I digress. I admit I'd prefer going to mom and pop shops for subs but there quick friendly and they don't charge extra for the little thing like peppers. I do have a favorite sub franchise but there not in Washington but if you travel to the south they have a sandwich called a muffalettas. if your interested in the chain it's called schlotzski deli. that the best sandwich chain I've ever been to. it's sandwiches are round and like a circle no corners to ever stop you goes forever. my list starts at 1 schlotzski deli 2 jimmy Jon's 3 Quiznos 4 subway I will let you know if your on a budget don't come here if your a big eater it can cost you $13 for a sandwich it's enough for 2 regular people but fir an xxl guy like me it's 3/4 of a meal but still love them mom and pops read more

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