Great customer service and super simple online ordering. My orders are always ready at arrival, and points for saving rewards are collected after each purchase. It's one of the only sandwiches all three of my kiddos agree on and devour. It's Firehouse Subs all rounded up donation's support your area fire stations; I highly recommend! read more

Firehouse Subs - Fast Food Near Me - Lakewood, Washington

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Sandwiches were spot on and tasty. Service was very good. I called in my order, was told it would be ready in 10 mins. It was right around the corner, I showed up in 8 mins and it was ready when I walked in the door! read more

T-mobile sent out a BOGO deal for Firehouse Subs which gives me a chance to try this franchise out as I have heard good things about them. My boyfriend and I made our order and it was pretty much made almost on time. They seemed to have a few online orders as well as in-person orders as there were a few people dining in and some waiting for their order. The inside was clean with plenty of tables and chairs for people to sit at to eat their food or wait. There was firefighter suit and equipment near the entrance which I thought was fitting. The staff here were friendly and professional, they would greet anyone who came in. We got the medium hook and ladder which was really good. I asked for extra lettuce, tomatoes, and onions but I feel like only the onions were extra as it looked the same as my boyfriend's which had no customizations. I love the careful construction of the sandwich as it didn't fall apart like Subway sandwiches. I also appreciate the hot sauce bar and it has changed my perspective of hot sauce on sandwiches which now I will be doing too! My boyfriend was also very impressed and even tempted to get another sandwich as he wanted to try one of the other sandwiches as he loved his so much. Now the issue with this experience was that I threw up and I had nothing else that day except this sandwich. I'm concerned if the quality of the vegetables or maybe the hot sauce caused this. I did voice my concerns to Firehouse Subs and they said they would look into it. read more

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I like to talk about the good before the bad The girl that took my order was really nice and helpful. I won't be coming back I ordered an Italian and they made it warm so my cheese melted and became hard. Gross The white bread taste like there is sugar in it. Making the small sub took longer than needed. The deli meat is gross. Maybe it's because I'm spoiled by Jersey Mikes and I don't really go there but I'll go there over this place. But hey, my other co-works like it. read more

Firehouse Subs - Italian Sub - Fast Food Near Me - Lakewood, Washington

Their food is freaking AMAZING. Cheddar beef brisket is the best sandwich you'll find in Tacoma! IMHO read more

Didn't expect this place is this good!!! I got the hook and ladder and my husband got spicy Cajun chicken. First thing I said when I took a first bite "Jersey Mike who?". It's that good. I feel like this will be our go to spot for sandwiches from now on. My sandwich I added garlic bread, and I could taste a hint of garlic bread and all the juice soaked up the bread, so better eat it quick. I took half of it home and the bottom bread is all wet after a couple hours. The whole place is fire department theme which is pretty cool! I will definitely come back for more again!!! read more

Love it here! Super happy I missed the lunch rush today :) Their sandwiches seem to be getting smaller and smaller with less meat each time I come in, but they still have the best flavors and the most unique combinations. Staff are usually friendly but the lines at lunch time are insane. Darn near out the door, so I encourage you to order via the app ahead of time. They have 5 or 6 tables for dine in which I'm super happy to see. read more

Its been a while since I have been in. You know every fast-food joint has a specific taste. You get to where you are like. Yep, I want that. Not here. I ordered the Brisket. The flavor from the past is long gone. The meat is very very very fatty. I would say it was just piles of bacon mushed together. I will skip this forever now. read more

I drove 60 miles just to try this place, it did not disappoint... even though the drinks are all sugar free. had the bbq brisket cheddar and it was a very tasty sandwich. High ceiling, everything was clean. I was there early so no one else was there, idk what normal business hours look like, only waited like 3 minutes before order was ready. People were nice. read more

I have been wanting to try this sandwich chain out for a while and was in the area. The New York Steamer which was a good tasting sandwich, I just felt it could have used more meat. The Hero was a good sandwich, but wuld probably not order it again. They have a lot of sandwiches that sound good. The hot BBQ sauce which they also sell was very good. Service was a little slow. read more

Been here twice for their French Dip Sub. Both visits yielded the best French Dip I have ever had......hands down. I am hooked! Perfectly cooked roast beef with reddish-pink centers. Not the usual overcooked brownish grey most places serve. The au jus was savory, delicious, and fresh defiantly not yesterdays leftover ultra salty reduction. Can't wait to try some of their other options. read more

One of the best sandwiches I've had in a long time! Highly recommended just a little pricey. I get the turkey, bacon and ranch Chicken Bacon Ranch Sandwich read more

This is not directed at firehouse subs in Lakewood it's solely for customer service that doesn't care about their customers at all. I signed up had my email got fifty percent off my first online order. Well it didn't work so I contacted them first it's give me 1000 points ok whoopy being you can't get anything without 8000 points and since they would not honor my fifty percent off then offered me 12000 points. Was still waiting for those points and contacted them again now like I'm some investigation they won't even give me the points for not giving me the fifty percent off. They were just totally nasty to me and refused to do anything else. Just piss poor customer service and I will never eat anything from any of their places nor will I recommend them to friends or family the way I was treated. Ridiculous and sad. They have sent downhill and really made me upset. Pathetic. read more

Half of my sandwich was fat and completely unbeatable. Guess they are getting cheaper meet or a cheaper supplier? Another place down the drains. read more

This was my first time trying firehouse subs, I keep seeing their tv ads and decided to try their sweet and spicy meatball sub today and sadly I didn't take a picture of it because I was starving and just inhaled it.. sorry not sorry. It was seriously the most beautiful looking meatball sub I've ever had and tasted like a masterpiece too... think of the iconic scene of Meg Ryan in the movie When Harry Met Sally when she fakes an orgasm while eating the sandwich- except I wasn't faking ! ;) I loved the sweet and spicy pepper marinara sauce and really wish had I upgraded to the larger sub for $6 more now but I suppose there's always next time. When I'm in the mood to really pig out on some meatballs I'll be back and I'd like to try their Cajun chicken sub, chili and cherry limeade at some point too. Move over Subway, Jimmy Johns, and Jersey Mike's. Literally all those sandwich shops are forever ruined for me now. read more

So usually you can just show your military ID and get a free drink, it's always been like that. Apparently this location you have to come in uniform? So I guess I'm only worthy when I'm in uniform? Seems like anyone can play dress up and come in stolen valor but my government issued military ID won't work. Crazy. read more

Great subs, good price. They can get really busy during lunch so come early. My favorite is the Italian and meatball sub.

Ordered a whole mess of subs for dinner last night and was surprisingly pleased with the sandwiches we received. We ordered a variety of hot and cold subs but my fiancé and I split a large meatball sub with cheese. The meatball sub was delicious! The bread was toasted well and it held up nicely to the hearty rich tomato sauce and the meat balls tasted like actual beef. The cheese was also surprisingly seasoned and melted completely. After a lot of poor experiences with chains such as Subways and Blimpie's, Firehouse subs really seems to focus on the quality of their subs which is nice to see. One thing I would say is while looking at their menu online it was clear to see that there weren't a lot of plain/ regular cold sub options apart from the tuna salad but if you're somebody who likes a lot of wacky toppings and fat subs, this is probably the chain you'd want to order from. If you also like spice, I saw they offered the sweet and spicy version of the meatball sub which is laced with hot sauce and pepper flakes. read more

Firehouse Subs - Meatball sub - Fast Food Near Me - Lakewood, Washington

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Usually really like FH Subs... just not this location. Placed an online order and arrived 15 mins later as shown on order. Was told they had a large lunch order and i'd have to wait another 15-20 mins to get my food. Told them to refund my money. Not one stinkin' apology. Very RUDE staff. Same "don't give a crap" mentality as the rest of the fast food industry. Will not be giving this place my business in the future!! read more

Just darn good. The first time we had it was in Yuma, AZ. It was very good! We found this one in Covington and tried it. We now try to go once every couple weeks. Worth the drive! read more

Went into the store for my first time today. Typically I've had people pick up for me or deliver but today I just happened to have one of the first names for their name of the day appreciation special. They list a couple first names and if your ID matches one of those first names you get a free sub with a small qualifying purchase, which I chose to buy a brownie. The restaurant was extremely clean and inviting. I was especially impressed with one of the employees during my visit. I believe his name was Jamal or Possibly Jamar. But this guy greeted everybody who came in right away, was very talkative and helpful and just had great manners and customer service. After he finished making my go-to order he kindly came from around the counter and brought it into my table with a smile and thank you... that kind of customer service goes a long way, especially when you combine it with a great tasting sub at a great price. Personally I would think it would be difficult to join the sub business and make a sandwich that stands out but I believe these guys have done it. Everything tasted fresh and high quality and I couldnt find anything to complain about. The best part is that a portion of every sale made at Firehouse goes as donation toward their foundation which supports first responders to get new equipment and facilitate gaps in their budgets and in turn make our community more safe and properly equipped... if theres a sub shop that gets my vote for overall experience, taste, and customer service combined, this shop would win it Great work and keep it up team! read more

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The steak sandwich didn't have any peppers because they where out. They also were out of gluten free bread. I will not be returning.

Consistency and all around good subs. Fresh ingredients and good options. Better than subway.

I am only giving 1 star because I can't give 0. We went in and ordered 2 sandwiches. One was supposed to be with wheat bread and the other (mine) with white bread. Imagine my disappointment to get home and find that my sandwich is on wheat bread and my friends is on white. May seem like a small thing but I don't like wheat bread. Hadn't been to a Firehouse in years. I will not go back. read more

Firehouse Subs - a hand holding a sandwich - Fast Food Near Me - Lakewood, Washington

This place is overall a solid sub place if you're looking to get a warm sub.. the portions are SMALL and they charge you $8 for a medium and $11 for a large. The medium is half a foot long and is not that filling. I would not come here again unless someone else wanted to only because I am still hungry as I type this out.. so I'm on my way to get some more food. Anyway, I'll safely compare this place to subway and jimmy johns but more expensive for the amount. PROS: bread is good, soft and sub is warm, good parking lot, nice service CONS: expensive and small portions I will say that the bread is soft and chewy and makes it taste better.. they have sauces of all kind listed from 1-10 of spice level. I didn't use much because the sauces are wet and I find it hard to put it in these hot subs. I would prefer if they had thicker sauces such as mustard. read more

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The sandwiches were great and good service with nice atmosphere. They give discounts for the service members. They are awesome!!

This place was bomb. I've been meaning to try it sooner, but in the back of my mind I was thinking "ok another sandwich shop whoopty"..I really like the portions here, I can tell the meats and veggies were fresh too. A lot better than Subway I can tell you that much. I got the chicken bacon ranch sandwich. I should have got 2 of them. read more

Firehouse Subs - Boom - Fast Food Near Me - Lakewood, Washington

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I was tired of the same ol same ol sub sandwiches so I decided to try Firehouse Subs. I didn't realize what a treat it was going to be. I ordered the turkey bacon ranch and I could not have been happier. I will definitely order from there again. LOVE LOVE LOVE!!! read more

very clean store, they hadnt started our 3 subs by the time the pick up was for. sandwich was a half sm roll, not a sandwich roll. Very expensive - $44+ for 2 large and a less than sandwich size. delicious but not for the price. could make all for $12 read more

Ordered takeout. The app said it would be done at 12:49. We waited until 1:00. Our order was apparently sitting on the counter but no one told us it was ours. There was no tag on it or anyway to identify it as ours. The people behind the counter were busy making sandwiches. Xavier came out finally from the back and gave us our order, the bag was covered in oil. Last week we ordered a small drink and it cost $2.00 when we got there the drink came in a baby cup, definitely not worth $2.00. I asked for a bigger cup but was told that was the $2.00 small cup. A couple more bad experiences like these and we won't be back. read more

Firehouse Subs - Fast Food Near Me - Lakewood, Washington

My order was the bottom order and I get it was a complicated order, but they made no changes to my sub! On top of that when I get home to eat my sub I see that I have to rebuild the sandwich cause whoever made it just threw it in the box and called it good! Save yourself the time and effort and head to literally any other sub shop for a good sub cause this place doesn't have them! read more

Firehouse Subs - My order: - Fast Food Near Me - Lakewood, Washington

This is my first time trying Firehouse Subs. Although the women who took my order (Illeana) was very polite and patient as I decided what to order. There was another girl who was at the prep station who was very rude to her co-worker. Asking her if she was going to actually work or just sit there gathering flies in her mouth. Very rude to your coworker, and to do it in front of myself and 2 other customers. Any self respecting manager would at least have her in for retraining, possibly let her go. The sandwich itself was just ok. Definitely not worth the $8.29 that I paid for it. I will make sure not to make the mistake of coming back to a place that allows co workers to talk to each this way and charge a high price for a average sandwich. Even now as I type this review the girls are bickering back and forth behind the prep station. read more

Firehouse Subs - Medium Hook & Ladder - Fast Food Near Me - Lakewood, Washington

My fellow yelpers let me down! I'm so glad my coworker bought my lunch today or I would be even more disappointed! I ordered the medium hero and my coworker got the medium meatball. I got a bag of baked lays. Total was $18 and some change. Co-worker's meatball sub cost less than my sandwich which makes me wonder what kind of meat those balls were made of :/ Service was ok. No smiles but very polite. They bring your food out to you from around the counter, so you don't have to stand around like a goon. Like I did. Lol -_- oh speaking of the wait, it was about 8 minutes for two sammies. Speaking of sammies... Omg the disappointment :( If you have ever had buddig lunch meat, then you know what to expect from this place and can makeup your mind whether you want to come here or not. The hero has ham, turkey, and roast beef. My sandwich was sweet. No taste of roast beef. I had deli mustard and it still didn't help with the sweet taste. I have never had a sweet sandwich that did not involve PB or J. So weird. I know marketing photos always make food look better, but there is a gross misrepresentation of the quality of the meats in how they depict their sandwiches. In order for a folded piece of their real life turkey to look like their photo turkey, you'd need at least 6 slices to make it as thick as they show. Save yourself some money and go to grocery outlet and buy a loaf of bread and buddig lunch meat and make your own sandwich. read more

This place is awesome! Way better than subway! I ordered the meatball sub with my choice of toppings and was so very impressed by how they put it together. There not skimpy on the toppings and meat. You can get the sandwiches hot or cold and they have a variety of sizes as well and it won't hurt your wallet. read more

Firehouse Subs - Hot Firehouse Meatball! - Fast Food Near Me - Lakewood, Washington

Fresh, soft, warm, mouth-watering, tender subs. They have great savory signature sandwiches! Their fire station themed restaraunt is prominent and modernly designed. Their hospitality is gracious, warm, and welcoming. The workers happily acknowledged us in unison and checked-in with us at our table. I liked the choice in sizing for the subs. The 4 inch sub is the perfect size for kids, a small snack or if you don't have a huge stomach. You can also choose half a sub or a whole. If you're looking for a nice soft signature warm sub - this is the place to go! I felt at home when I visited the restaraunt and left with a happy stomach :-) Local, fresh, different, new, and yummy. It is the sub made with love! read more

Firehouse Subs - Fast Food Near Me - Lakewood, Washington

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Went to the soft-opening of the new Firehouse Subs in Lakewood, and now I may never eat at Subway again. (Don't hate - the Subway Club is pretty good). Firehouse is legit sandwiches. And damn good ones. First, know that your food isn't going to be slapped together and is going to take some time (unless you order ahead online or by phone). It's made to order, but not pre-packaged like Subway, and you don't get to watch them make it. You can have it "loaded" which means they add lettuce, tomato, onion, mustard, and mayo - all of that is customizable. Second, they have three sizes: small, medium, or large. Small is about 5ish inches, Medium is just shy of a foot. Didn't see large, but I can imagine it's well over a foot. Third, IT TASTES SO GOOD! They legit have thinly sliced deli meat. And a shit ton of it in there. They are not heavy on the lettuce like another place I could mention. I had so much meat in my small Hero, that I know I'll be full for a while. The bread was warm, the meat was warm, the cheese was nicely melted. Nom nom nom This place is 25 minutes from my house, but I'd come here again. Nicely done! read more

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Finally tried this place and unfortunately, it was less than eventful and actually disappointing.... I was expecting the sandwiches to be really unique and worth the drive but sadly it was like a Subway sandwich that was left on the dashboard. I purchase the turkey on wheat and there was no uniqueness to ANY of the ingredients. The bread was generically soft and bland. The meat was mechanically processed and gelatinous. The vegetables were sparse and lacked flavor and to top it all off the whole sandwich was warmed up like it wanted to be Quiznos but it just wasn't. Overall, the facility was nice and the staff was friendly but unfortunately, this was the first and the last time I will be eating a Firehouse subway sandwich. There are much better deli sandwiches out there... read more

Really Tasty Subs at a fair price! Was looking forward to eating here for quite sometime, the location is pretty busy part of Lakewood, right next to the Lakewood Town Center. Parking is plentiful. The first thing you notice when you enter in are all the firefighting touches, helmets, axes etc. The decor matches the ambiance of this sandwich place. You go up and order and they make the sandwiches give you a large number and they bring out your items to you. I had the Firehouse Steak and Cheese, which is a take on the Philly. The Wife had the steamer which had beef brisket and pastrami. I also had a to go order of the Firehouse meatball. The sandwiches were really good! You can also make your own Subs as well. read more

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Filthy kitchen! Two workers took 25 minutes to make two large subs. They waited until after I paid for two Smokehouse Brisket subs to tell me they only had enough meat for one. I had to order something else I really didn't want. The staff are useless. read more

Still pushing masks for all and no tables offered for customers to eat in. Normally I'm a big fan of firehouse but clearly this location is chasing away a large portion of customers. read more