Allure of the animatronics work!!! That's what stands out about this store! Today is October 24th…read more Everything is in working order. The store is clean!! I was greeted when I entered and was told to have a great day when I left and I didn't even buy anything. There is an abundance of costumes here. I already got my child's costume, I was just here browsing. The prices seem to be average. Check online for coupons.

The MANAGER is Awsome!!!my daughter came out so happy knowing her costume will be up and runningread more

Horrible customer service. She threaten to call the cops on me!! The day I payed for the tables and…read morechairs the young lady at the desk told me I could pick them up after 5 on Friday. My party was on Saturday, after I showed up at 5:15 Mercedes said she tells customers to come after 6:30pm, she had me wait because she said she needed to close the store so she can give me the tables. I took them, I called around 5 pm on Sunday (thinking it would be the same deal to drop the off) they didn't answer. It was closed. (On a side note, the day I was there, she was talking a lot of mess about her employee to another costumer in front of all the other costumers. She said some very private personal stuff about his mother's death and how he was good for nothing and he didn't help her at all. I want to run into him to tell him to quit that place!) I called on Monday and told her that wasn't given a time to drop them off so I assumed it would be the same as Friday. I worked until 8:30 pm so I would drop them off Tuesday. Tuesday morning I had a whole bunch of missed calls and a voicemail saying she was going to make a police report and report them as stolen. I called her back and told her I would drop them off on my way to work. She said "come now because I'm asthmatic and won't take them back if it starts to rain" when I dropped them I was setting them on the side walk. She said to bring them in the store because loading and unloading was not part of the service. She started to tell me that I am lucky she is not changing me for the extra days and was going to make sure they don't rent to me again. She said no rental business takes the chairs back past 5 and they always put a note on the rental agreement to bring them back before 3. I showed her the paper and there was no note nor was it ever communicated to me. At the end of the night she was taking pictures of me and my car. Then she called the next day to say chairs were missing, I told her I dropped them all off, she hung up and that was that.

I have driven past this store so many times and was looking for a trump piñata in which when I…read morecalled they had I walked in a saw just what I was looking for. The staff was friendly and extremely helpful. I recommend stopping in

PROS: The costumes arrived on time and were in very good condition. The customer service that I've…read moreexperienced from Desired Effects was top-notched. Prices were very reasonable - especially for the quality of the costumes. I highly recommend this costume rental house. CONS: none.

One of the worst sound companies I have ever worked with. Our band had no monitors and our lead…read morevocalist could not hear himself. The band has a huge following and it made us look really bad and also the Lafayette Art and Wine festival. The sound the audience was hearing was muffled and after listening to friends' posted videos of our show today - lead vocals were almost not there, keyboards blasting loud and no guitars. This is the most unprofessional sound company. They have no business doing sound for a big festival. Maybe a backyard party would be ok

The service is a 10/10! They provide communications and thoroughly detailed confirmations via text,…read moreemail and phone, whichever you prefer. I booked with them for a Bluey character to come to my kids' birthday party. The first 30 minutes was balloon animals and the next hour was the same performer dressed as Bluey and doing some activities with the kids and finally singing happy birthday with the cake. Nomi was AMAZING! He was so professional, cool and handled the requests of kids so well. I will definitely be booking with this company again!

I recently rented Disney characters from Birthday Party Characters, and they were absolutely…read morefantastic! The performers truly brought the magic to life, staying in character the entire with balloons magic tricks ( Mickey ) & mannerisms, and energy that kept the kids (and adults) completely mesmerized. From the moment they arrived, they engaged with every guest, leading games, taking photos, and making the birthday child feel extra special. The costumes were great and looked just like the pictures i requested. If you're looking to create an unforgettable party experience, I highly recommend them! Everybody kept telling that my baby's birthday was the best one-year-old party they've ever attended. It definitely was over the top.

He called earlier in the day to introduce himself, and although he hit traffic, he was…read morecommunicative throughout and kept me posted with regular updates. The duo, spider-Man and Black Panther, were great with the kids and kept them engaged through superhero training, storytelling, tattoos, stretching exercises, and Spider Man kicks. Their energy, communication, and interaction with the children made for a very positive experience.

The San Jose team is not reliable and showed bad faith. They lied about availability, knowing one…read moreof the characters was unavailable, only for us to book. They cancelled one character last minute and refunded only on the deposit, instead of the total cost. So we paid for nothing. It's unlawful and we are going to pursue action as this seems to be a pattern and how they close their months. Other testimonials. Overall, very shady and would not recommend the San Jose location for this reason.

Dolly was amazing with the kids at our event! All the parents were so happy to have a babysitter…read moreat the wedding and they could enjoy while the kids were thoroughly entertained. Dolly was fun, happy, animated and fun for all ! Would totally recommend!

Renee was wonderful! We had to make some unexpected last minute changes to our plans, and she was…read moreso flexible, helpful, and patient. She made it work! Despite everything, the party felt so easy because she was there to entertain and direct the children. And the children loved her. Our daughter said she was the best part of the party.

Wendy is a GENIUS with kids and although her show is technically a children's show, I noticed all…read moreof the adults at the party were also totally engaged and laughing. She's got a very special signature that is unlike any other clown show I've seen. My kid was IN LOVE and the group was JAZZED. Definitely recommend Power Up Parties for all of your entertainment needs.

Wendi from Power Up Parties was amazing at our daughter's 5th birthday party. Her face-painting was…read morefast and featured a number of really cool designs the kids loved, and her "sparkle queen" show had the assembled kids alternately rapt and laughing! She was also really kind and made a point to help our daughter feel special on our big day. Thank you Wendi!

So crazy, I came here to write a good review for Bay Area Jump and then saw all the negative…read morereviews.... I'm sooo glad I didn't read them before hiring them for my daughter's first communion party this weekend! My experience couldn't have been better honestly. Booking online was super easy, and I also booked fairly last minute, only a week before the party because we had to reschedule a few times due to some unforeseen events in our family. We ordered a small combo inflatable and some chairs. Two young men delivered that day, and they were even a bit early, about half an hour early which gave my kids extra time to bounce! I had to redirect them from the address I had provided (my home) to where we actually wanted to set up across the street, and they were easy going and very accomodating. They came to pick up maybe a little after the time we had specified, again the kids were very happy to have some extra time to jump, and they were extremely friendly and professional in all their interactions with us. Honestly, everything was easy and the kids had an absolute blast, I couldn't have asked for more.

I really wish I read the reviews before ordering from here. Terrible customer service where you…read morefeel like you have to apologize for taking up their time with a call. I also wasn't able to get a refund for a bounce house I ordered that is too big for our yard with 5 days notice. The only option is a store credit that expires in a year! I'm quite nervous for the party and hope the experience is better.

We had Ariel the Princess come to our house in the San Mateo area for our 3 yr old daughter's…read morebirthday. She parked farther and walked in on purpose so the kids wouldn't think she drove here which was a nice detail. She did story time and sang , magic tricks, a bunch of fun kid group games/activities with music on portable music device which she had technical difficulty which is understandable and perfectly fine so we helped with spotify on our cell phones. Please be on standby host parents to help carry character's belongings. For host parent, consider charging up your own Bluetooth music speaker to have ready as backup. We had food and games and she was so helpful too with gathering kids and singing happy birthday. She provided a tiara and special bracelet for the birthday girl which was perfect. All the kids and parents were so amazed and enchanted with the whole experience that parents sat and enjoyed and also filmed the experience. We had face painting and she had time for guests to take some pictures too. we loved how we could have a Disney princess come to our home. There's a small travel fee of course since we are outside of the normal area. Would highly recommend while your kids are young and still into characters. Ariel stayed in character and price point was good too. Thank you Cinderella company for helping our daughter's dreams come true.

Incredible experience! Everything was perfect and worth every penny. I had Princess Bell and added…read moreface painting. My only advice is to keep time -- we went over unintentionally, and wasn't told, and had to pay. But seriously it's months after this party and people still talk about Belle. Never broke character: sang, danced, story time, bubbles and was such a core memory for my 6 year old daughter!