My sister had been telling me about this place. We finally got to visit. We ordered a number of things and some really good and some just OK. We got the fried fish and shrimp. I really don't like the choice of fish Swai. It's too soft in the inside. The shrimp was fried really hard. Which messed up the texture.. I enjoyed the yams, but the mac & cheese was dry. From all the videos that I seen. I was really banking on that mac & cheese pull. I think it was an off day or we need to come earlier as soon as it opens. My sister had lamb chops which were really good. The yellow rice and the white rice were undercooked but still edible. Just not Tender. I like the Kool-Aid drink and I like the banana pudding, which was more like a whipped cream based pudding. It was pretty good. I would definitely go here again, but I will go when it first open to get the first plates. Oh I almost forgot, we got the turkey wings, and they were really good. Everybody can't make good turkey wings, and those are my favorite. I would definitely go again. I want to try the wings. read more

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Food Was Bawm, Soooogood 100/100 fireee Salmon was perfect , yams were sweet perfection' Mac n cheese was amazing read more

The Luxe Box - Salmon plate Cheese cake Fried prawns and chicken tenders - Caterers Near Me - Oakland, California

The food is amazing. Please don't just pop up there thinking you can order food even if it says it's open on the website and they're taking orders online. Sometimes the online orders are turned off. You literally have to want this food the day before you go pick it up. read more

I ordered the salmon/prawns with Mac n cheese & yams & greens, every item was delicious! My son had the ox tails over rice with yams & greens and that plate was also delicious! Will definable be back! Generous portions! Very good experience read more

I've been wanting to try this place for a while but the hours never work for my schedule and not living in the area just made it a journey. But I the stars finally aligned! Now one thing you need to know is you order at the window. It is not a go in the building situation. The young lady who took the order was very pleasant and patient when going over the menu. Customer service 10/10 It took a good 20-25 minutes. I got spicy lemon pepper wings and prawns. Man that chicken was so flavorful 10/10 The prawns were regular nothing major but I would say 7/10 when i dipped it in the chicken sauce it was even better. Oh yeah and the ran much was on point too! The macaroni and cheese was blah 3/10 the greens were good 8/10 the strawberry banana pudding was 10/10 ! I would definitely be back for that chicken! I see how they sell out. Definitely a place to try for some soul food in the Bay Area! read more

The Luxe Box - Macaroni and cheese, greens, spicy lemon pepper wings - Caterers Near Me - Oakland, California

I love Lux box. The owner is very nice also. They just gotta get their telephone system up properly, and lay back on the salt a little bit. I've only had too much salt on the greens one time. But I think it must've been a one day thing, cause I've never experienced that before. When my traveling nurse has come from out of town and wants soul food this is the first place that I recommended to. So we gotta stay on point with the food. Other than that, I think it's the best soul food in Oakland. She's really cooking her grandmother's recipes the right way. PS I would've given them five stars but they get the four, because of the last plate with the super salty greens. But I'm sure it'll be better just like the other times that I've had them. I'm sure I will give them five stars next time. read more

The Luxe Box - Oxtail plates - yams - greens - macaroni cheese - rice - Caterers Near Me - Oakland, California

Collard greens on point. Mac and cheese was good, prawns and and yams were good. I had been wanting to try this place, but like a lot of places around Oakland it was closed every time I drove by it. Finally caught them when they were open. I shall return read more

Food was made authentically and full of flavor will definitely come again. I ordered the Oxtail that was worth the wait and Gumbo. read more

The Luxe Box - Oxtail, Mac n cheese and Yamms - Caterers Near Me - Oakland, California

Customer service was good the young lady was really nice super sweet and patient this was my first time there so she explained a few things to me the wait wasn't long about 15/20 mins for fresh hot food that wasn't bad the environment looked clean one person handling payments and the other handling the food I got the prawns and fish with Mac n cheese and yams 10/10 next time o Goni will add pics but yes must try for sure oh and the lemonade was okay 7/10 read more

Great food! The lamb chops were amazing! 10 out of 10! I would highly recommend and I can't wait to go again!

Been wanting to try this place for a while & I must say I was very satisfied! I'm a chef & I'm very critical when trying new restaurants, especially soul food, & I had a great experience. We ordered two plates of the turkey wings, mac & cheese, greens, candied yams, & the caramel pecan cheesecake for dessert. What stood out the most for me was the turkey wings (full of flavor & tender), yams (soft & a nice subtle sweetness) & the caramel pecan cheesecake (creamy , crunchy & rich). The greens were seasoned well & had a nice kick to them. The mac & cheese was good too, not my favorite but still pretty tasty. What I really liked was that it had the authentic soul food smell before we even tasted the food. (If you know, you know lol). Also, the young lady at the window was very pleasant & accommodating which stood out to me as I'm very big on customer service. The only con for me was the wait time (40mins), which wasn't terrible because I ordered it online while I was in traffic so it was ready by the time I arrived. Also, I noticed it's best to order early in the day as they sell out of most options before the day is over. Overall, my experience was great & I definitely look forward to going back! read more

They have some of the best Oxtails you will ever have. Worth every penny. If you're in East Oakland, California make sure you pull up and Enjoy. read more

The Luxe Box - Oxtail Collards Mac & cheese - Caterers Near Me - Oakland, California

I wasn't impressed with my meal. The mac and cheese was very dry. The yams were over and under cooked , some were hard and soft. The kool-aid was also very sugary. read more

I loved the service and the food. I had the oxtails and the fried chicken wings also. The flavor on the oxtails is amazing and they do a good job of rendering most of the fat off the oxtails (overly fatty oxtails are nasty IMO). The drinks were delicious, also... I just wish they would deliver on DoorDash. read more

This review is mainly about the service experience; the food seems to be fine with good portion size and flavor (ordered for my husband's lunch so I only sampled it.) We'd passed this place several times and saw a line outside, which told us that the food must be good and finally decided to try today (a Wednesday about 2:30pm). I attempted to order online in the morning but the order page at clover.com listed "isn't accepting online orders right now". I figured that was because the restaurant wasn't open at the time but the same message remained after the opening hours. I decided to go by on my lunch break to pick up an order for my husband. When I got there, there was a customer waiting outside, she had to tell me that the orders were taken at the window. There is a menu posted on the window as well as store hours on the door but no indication that the window was where to place orders (it has a mirror film that you can't see through.) The person who took my order was very pleasant, but only AFTER I'd ordered and paid did she tell me it would take 40 minutes to be ready. That is a long time for a takeaway restaurant; it's not like they have a dining room. When I questioned it, I was told that "we are really busy". I can understand that the restaurant is busy, but so am I. If I'd known that at the beginning, I could have made a decision to run other errands or not order at all. Although they take your phone number for the receipt, they don't have a system to text you that your food is ready. I set a timer for 45 minutes and came back, the food still took another 5 minutes. While I waited, I scanned the QR code on the sign outside "Order Online" which takes you to toasttab.com, that order page also lists "Not accepting orders". The days and hours of operation on the door also don't match the hours on the website or the sandwich board outside the restaurant. As much as I prefer to support black owned businesses, my time and money are important to me and I don't appreciate either one being wasted. I'd only come back if I had the time to wait; please fix your online ordering system. read more

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I gave this place a try because I saw a review from a foodie on IG...all of the comments were positive. I placed an order online (as suggested) and went to pick up order about 45 mins. later. I ordered the Oxtails (came with rice and gravel) and two side (which were included as well). The price is $35 plus tax not including a tip. I chose Mac and cheese and yams. The young lady at the window was very pleasant and welcoming. The Oxtails were great, meat fell off the bone. Yams were so so. The Mac and cheese was not it. I can't really describe it, but it just wasn't hitting. It looked totally different from the videos on their IG page. Overall, it was ok, but I don't think I'd go back. read more

The Luxe Box - Caterers Near Me - Oakland, California

Everything went well, the food is fantastic. The staff are pleasant. And you don't have to wait long for your food. I didn't get the dessert I wanted, but otherwise no complaints read more

It's a hell no. Doubt I will return! The sad thing is this was gifted to me because the person swore by this place. The vids and photos on their social media is definitely misleading and honestly false advertisement which should in itself be a crime. Honestly, the best thing was the canned green beans and artificial lemonade. For nearly $40 you get THREE overcooked gritty (poop veined) shrimp and fishy salmon. You get more damn red chili peppers than shrimp! Also they have to get their ordering system together. My party placed our order TWICE only for them to say, when given the phone number and name and shown receipt from online that the order can't be found only for it to magically be found after our 2nd order was ready. This same issue happened to my brother and nephew last night and they settled for Hibachi. I love supporting black owned business but if THIS is what they are serving opposed to what they advertise on their IG, I'll past and simply wish them well. read more

The Luxe Box - Canned Green beans, Mac & cheese, fishy salmon, overcooked uncleaned shrimp and gummy yellow rice. - Caterers Near Me - Oakland, California

Everything was amazing!! I ordered oxtails with rice and gravy, yams. Everything was mouth watering and so delicious. Will definitely return. read more

Ordered food for pick up which took an hour to be ready. I was excited but disappointed as my food was a bit too salty.. I ordered a plate with oxtails, mac, and greens with another plate of smothered wings, yams, and mac... First time trying and probably wont try again. Would've been good but too salty I couldn't continue eating it and went to waste. read more

I live 45mins away, I had an appointment in Oakland so I decided to stop by this place for lunch.. I ordered two orders of ol bay honey wings and both orders were wrong!!! .. They gave me plain chicken that was over fried!!! This the second time the chicken was over fried!!! The last time I ate here I had the smothered chicken with same results.. The chicken was tough, the gravy didn't help. Here's the kicker, they weren't even busy! So I don't understand how they F'd up my orders! Also, For the price people are paying, at least make sure the workers are double checking the orders before bagging it up. read more

The Luxe Box - Todays Receipt - Caterers Near Me - Oakland, California

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Today was my first visit, and I tried the oxtails, mac and cheese, yams, and greens. Everything was a perfect 10/10! The service was quick, the food was well-packaged with no leaks, and the young lady who greeted me was all smiles. It was absolutely delicious! read more

The Luxe Box - Greens Yams oxtail - Caterers Near Me - Oakland, California

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The food was great at first but it seems like they are getting lazy these days not consistent at all also I called the restaurant before driving 25+ miles there (which makes it 50+ miles round trip) and asked do they have enough food before I make the drive because they are famously known to run out of plates, I asked should I order now?and the little girl on the phone said "we have more then enough and won't be running out any time soon" so I head to the restaurant but when I get there after driving 25+ miles and sitting in traffic the little girl acted as if she doesn't recall the phone convo but when I gave her my number she played like she somewhat remembered but all she said in her defense was that was 30mins ago‍ I was sooooo vexed not only that but my wife and I went there a few days ago, and in the past they told me the gravy they make is made with meat and my wife is a pescatarian, usually in the one that orders so I remember details like that but this time when my wife ordered our food they told my wife that the gravy is not made with meat and instead of just being honest they let her order the gravy after asking and making sure that it wasn't any meat inside of the gravy which the little girl confirmed, and instead of being honest the restaurant never put any gravy on her rice like she asked nor did they put any on the side so she just went without even tho she paid for it... she would've simply ordered another item but you they took that option away by lying. read more

Everything. The food was awesome. Will Come back. My go to place when hungy. Believe the hype! read more

Great soul food decent prices and always consistent!!! One of my favorite places to eat at and they homemade lemonade is hella good

I've been 4 times so far with different friends and haven't had a miss yet. Oxtails are so tender and flavorful! If you want some good home cooking, go here! Their smothered chicken over rice! Amazing! My recent order was messed up, which was basa fish and shrimp. I only got one piece of fish and a ton of shrimp! Turns out someone ordered it that way, and I got their order instead, but the lovely ladies at Luxe promptly fixed it! It happens when so many people are coming and going. Please show them some grace and patience! read more

The Luxe Box - Caterers Near Me - Oakland, California

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The food was cold and indecent. Contrary to the reviews left, the staff is not pleasant at the front. Honestly you should listen to the 1 star reviews it is not worth the money. read more

The Luxe Box - Luxe lamb chops - Caterers Near Me - Oakland, California

Top 5 Best soul food in Oakland I love the luxe box everything was sooooo good only thing I didn't like was the stems in my greens but everything else was so good the greens was still fire but that was my only problem Mac. Was pretty good for most Mac and the wings was amazing salmon was cooked to perfection ! read more

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Answer your phone! My coworkers and I wanted to buy our nursing emergency department each a plate. I called around 3 PM again at 4 PM again at 5 PM and no answer. read more

Late review, but a little disappointed. We were actually on our way to get some pho, when I drove by and remembered this place from IG. People were raving about this place, black owned, soul food. Why not. We ordered the honey glazed salmon with shrimp, chicken wings honey ol bay. Not pictured is the basa with prawns. Sides were Mac and cheese, yams, red beans and greens. Ok the basa was sadly bland, the shrimps were big but way over breaded. The wings were tasty I must admit. The salmon with Cajun shrimps were decent. Only 4 shrimps though, In both plates. The greens were ok, the candied yams were a little too sweet. The red beans were really good, but no rice??? Come on. The Mac and cheese looked like it was gonna be fire. But it was oily, And bland. We were really dissatisfied. Long story short I should have gotten the pho. read more

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Food was good!! Great customer service and the lady at the window was very nice. Highly recommended! I got the honey glazed salmon with macaroni and greens read more

The Luxe Box - Caterers Near Me - Oakland, California

Mmm. The food was delicious, and they Definitely do not skimp on the portions. I had the glazed salmon and shrimp topped over yellow rice, and my two sides were the yams and read more

The Luxe Box - The glazed salmon with shrimp topped over yellow rice, and my two sides were the yams and Mac & Cheese. - Caterers Near Me - Oakland, California

Food is mid. but waiting 45 minutes for some chicken wings with fishy macn cheese and greens is crazy . Even people who ordered online were waiting 20 plus minutes. They got to start prepping the food ahead of time or something. It takes 5-6 minutes to fry chicken not 45. Also why does the mac have a seafood taste to it ?!?!?!?!? read more

I don't usually write reviews while still eating said food but...This is darn good soul food. I'm currently devouring the Honey Ol Bay Shrimp which comes with yellow rice and two sides. My sides are candied yams and macaroni cheese. I also am having one of the Luxe Lemonades the peach flavor and for a little bit later a slice of lemon cake. Everything is delicious, do not sleep on this place :). P.S. I would take a picture of the food but I'm too busy enjoying these exquisite flavors. read more

We tried the fried fish and prawns and the honey salmon with shrimp, red rice and beans, green, yams, and macaroni. a lot of the food was under flavored . the batter has no flavor and I was very disappointed that the tartar sauce was some nasty packaged stuff that lacks any flavor as well. the luxe lemonade was good and my partner really liked the yellow rice . the macaroni was decent but still could use some more flavor . salmon could use more glaze and flavor . if y'all bump your flavoring up (not just salt actual flavor) then it would be fire read more

everything is 10/10! everything is flavorful and very seasoned. honey glaze salmon & shrimp is fire. the candied yams is so mf good. my favorite was the mac & cheese im def coming back again read more

The Luxe Box - honey glaze salmon/shrimp, yams & mac - Caterers Near Me - Oakland, California

Excellent food...5 stars ...people at the window are very nice and always are friendly and welcoming .order ahead because occasionally it's a wait... read more

Not only are they never open, but they also never have what they're advertising on the menu. And the food looks better than it actually tastes!! Don't waste your time going here! read more

The Luxe Box LLC is a ghost kitchen at the Oakland Food Hall. Even though it's an active listing, this place is actually closed and cannot fill orders. I will spare you the details. I placed an order, it was confirmed, and then nothing. So in short, the restaurant is not operational. Only it's website and delivery app listings are live. read more

The food was really good but they don't accept cash. they didn't put it on their website so when i pulled up to pay cash they told me they didn't accept it. It was a 10/10 id definitely go again but that information would've been nice to know read more